Bacolod10.67645600,
122.95321000,
Lacson Street, Corner North Capitol Road(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsSeda Capitol Central Hotel offers a delightful stay in Bacolod City with a focus on positive guest experiences across several categories. The hotel's prime location on Lacson Street provides easy access to major malls, restaurants, and transport options, making it a convenient choice for business travelers and tourists alike. The scenic surroundings, including a nearby park and lagoon, add a peaceful touch to the vibrant city atmosphere.
Guests consistently praise the breakfast buffet for its delicious variety, blending international flavors with local dishes. Despite occasional crowding, the quality of the menu and the exceptional service from staff leave a strong impression. The rooms are well-maintained, clean, and provide ample space for comfortable stays, with a particular highlight on the comfort of the beds. The friendly and accommodating hotel staff contribute significantly to a pleasant experience, being lauded for their professionalism and cheerful demeanor.
While cleanliness generally receives positive reviews, some guests mention areas for improvement, such as older sheets and bathroom fixtures. Nevertheless, the hotel's overall cleanliness and the staff’s promptness in addressing issues maintain a high standard of guest satisfaction. The pool offers an appealing aesthetic, complemented by excellent service at the rooftop restaurant and bar, although its closing time at 8 pm can be a limitation.
In conclusion, Seda Capitol Central Hotel combines a strategic location, comfortable amenities, and standout service to ensure a satisfying experience for guests visiting Bacolod City. Show more
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Categories
Hotel with Swimming Pool
Seda Capitol Central features a well-maintained swimming pool, a fitness center, and concierge services. It's centrally located, near the Negros Museum and San Sebastian Cathedral, making it convenient for guests.
Outdoor Pool
Business Hotel
Seda Capitol Central provides modern accommodations and features an on-site restaurant. It is a popular choice for business travelers. It also offers a conference space.
Hotel with Parking
Seda Capitol Central Hotel offers free private parking available onsite. The hotel provides a spacious car park, allowing guests to easily park their vehicles directly at the property.
Accessible Hotel
Seda Capitol Central Hotel features WheelChair Access and is indicated as entirely wheelchair accessible with increased accessibility and upper floors accessible by elevator.
Hotel with Gym
Seda Capitol Central has a well-equipped gym/fitness center available for guests. It also offers an infinity pool, providing options for both exercise and relaxation.
4-Star Hotel
This hotel is known for its strategic location and high service standards. It features an on-site restaurant and bar, providing guests with convenient dining options. Free WiFi is available in public areas, and complimentary private parking is a significant advantage.
Hotel with Outdoor Pool
This modern hotel features an outdoor swimming pool. Hotel pools like this typically offer a clean and accessible space for guests to cool off and relax in an urban setting.
Hotel Taking Steps Towards Sustainability
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
DOH/DOT
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Gym, Pool
Has the hotel closed during the pandemic? No
Answers last updated by Seda Capitol Central Hotel
Deluxe Twin RoomThis modern twin room features a flat-screen TV and an iPod dock. The en suite bathroom is fitted with a shower, a hairdryer and free toiletries.
Premier RoomThis modern double room features a flat-screen TV and an iPod dock. The en suite bathroom is fitted with a shower, a hairdryer and free toiletries.
Guest Reviews
8.9
Excellent
Location
Seda Capitol Central Hotel enjoys an enviable location in Bacolod City, making it a top choice for travelers seeking convenience and accessibility. Nestled in the heart of the city, guests find themselves just minutes away from major malls, delightful restaurants, and cozy coffee shops. Its centrality appeals to both business travelers and tourists alike, providing an ideal hub for business meetings and leisurely exploration.
The hotel's prime position on Lacson Street ensures guests are within walking distance of popular foodie destinations and essential city amenities. The proximity to Ayala Mall and other shopping venues adds to the convenience, making it easy to indulge in retail therapy or catch a quick meal. Visitors also enjoy easy access to transport options, enhancing their ability to explore the city's diverse attractions.
Adjacent to the hotel is a serene park and lagoon, offering a peaceful retreat for exercise or relaxation. The charming surroundings complement the hotel's accessibility, with noteworthy locations nearby contributing to a rich local experience. Overall, Seda Capitol Central Hotel's advantageous location serves as a focal point for guests seeking a mix of city vibrancy and leisurely comfort during their stay in Bacolod City.
Breakfast
Seda Capitol Central Hotel's breakfast consistently impresses guests with its delicious and varied offerings. The breakfast buffet is widely praised for its exceptional quality, with many guests highlighting the presence of both international and local dishes, ensuring a blend that caters to a range of tastes. Despite some noting the occasional crowding, the variety and appeal of the menu leave a lasting positive impression. The staff at the hotel, including those in the dining area, receive accolades for their outstanding friendly service, which enhances the overall breakfast experience. Although there are mentions of limited meat options and some bland items, the majority of reviews agree that the breakfast buffet exceeds expectations in both preparation and variety, making it a standout feature of the hotel. The seamless integration of a high-standard breakfast into the hotel’s overall exceptional service speaks volumes to its dedication to guest satisfaction.
Rooms
Seda Capitol Central Hotel offers a pleasant experience for travelers seeking comfort and convenience. The rooms are widely praised for being clean and adequately sized, providing guests with a comfortable stay. Many reviewers mention the comfort of the beds, which seems to be a highlight of the accommodations. The hotel's central location is another strong point, offering stunning views of a nearby lagoon and quick access to Ayala mall, just a short three-minute walk away.
Guests can expect a hospitable and friendly team of hotel staff who are always eager to assist, making visitor interactions a positive aspect of the stay. The cleaning staff maintain rooms to a high standard, ensuring a clean and pleasant environment throughout the guests' stay. Rooms are generally spacious, with some guests opting for larger accommodations for added comfort.
Overall, the hotel provides a clean and comfy place to rest, enhanced by its excellent location and courteous staff. While there are occasional issues with room maintenance, the staff’s prompt responses, such as room transfers, help reassure guests of their commitment to service. The superb breakfast buffet further adds to the overall enjoyable experience at Seda Capitol Central.
Beds
Seda Capitol Central Hotel has garnered positive feedback for its beds, with guests frequently commenting on the comfort they provide. The beds are noted for being a welcoming feature, allowing guests to rest easily during their stay. Although one guest mentioned a slight issue with the smell of the pillows, the consensus remains that the beds contribute significantly to a pleasant sleeping experience. The rooms complement the comfortable beds, being praised for their excellent air conditioning and overall cleanliness. The attentive staff further enhance the experience, being described as friendly and efficient, making sure guests feel welcomed and accommodated. Additionally, guests have appreciated the breakfast buffet, especially the native foods like dilis, which add a touch of local flavor to their mornings at the hotel.
Cleanliness
Seda Capitol Central Hotel has received mixed reviews concerning its cleanliness, with a positive inclination. Guests have consistently praised the hotel for its overall cleanliness, often highlighting the modern and spotless nature of the rooms and facilities. The hotel is lauded for its cleanliness, with many noting the comfortable and contemporary ambiance. Many guests were impressed by the cleanliness of the air conditioning and the overall maintenance of the hotel, as well as the convenient location adjacent to the picturesque Capitol Lagoon Park.
Despite the commendations, some guests have pointed out areas needing improvement. There are mentions of old sheets, outdated towels, and some bathroom fixtures showing signs of wear such as mold and stains. A few reviewers noted unclean windows, both in rooms and common areas. Issues like a lack of soap and shampoo caddies, sticky mats, and the presence of cockroaches were also mentioned, suggesting that some guests found cleanliness inconsistent.
While the hotel has a reputation for cleanliness and helpful staff, it appears there are certain areas where attention to detail and maintenance could enhance the guest experience. Improvements in these areas could ensure that the hotel meets the high standards guests have come to expect.
Staff
In the heart of Bacolod City, Seda Capitol Central Hotel boasts an exceptional team that consistently garners high praise from its guests. The staff's warm hospitality shines through from the moment one steps into the hotel, earning accolades for being not only friendly but also highly accommodating and professional in their service. The reception is noted as hospitable, while the entire team, from the front office to the maintenance crew, is described as cheerful and polite. Such dedication ensures that every interaction is marked by smiles and a genuine willingness to assist. Guests frequently remark on the helpfulness, professionalism, and courteousness of the staff, emphasizing their dedication to making each stay enjoyable. Whether it's the attentive service at the breakfast buffet or the attentive care throughout the stay, the staff's commitment to excellence stands out as a highlight of the experience at Seda Capitol Central Hotel.
Pool
The pool at Seda Capitol Central Hotel is generally appreciated for its pleasant location and appealing aesthetic, with multiple guests noting that it looks nice from various viewpoints. The surrounding area offers a great atmosphere, complemented by exceptional customer service, especially at the rooftop restaurant and bar, which enhances the overall experience. However, the pool's operational hours, closing at 8pm, leave some guests feeling disappointed, and there have been instances when the pool was closed due to inclement weather or was not operational during visits. Despite these occasional setbacks, the pool remains a well-regarded feature of the hotel.
Yes, Seda Capitol Central Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Seda Capitol Central Hotel.
No, Seda Capitol Central Hotel doesn't allow dogs.
Yes, parking facilities are available at Seda Capitol Central Hotel.