This 5-star hotel boasts contemporary architecture and offers 131 lavish rooms and suites. It features an outdoor swimming pool, four distinct dining options including the award-winning R.E.D restaurant, a therapeutic Espace Spa, and a fitness center. It is conveniently located in Noida's business and entertainment hub.
Summary of reviews related to the '5 Star' category
Crowne Plaza New Delhi Mayur Vihar Noida by IHG, has received varied guest reviews regarding its five-star rating, facilities and services. Many reviews acknowledged the hotel's exceptional breakfast, which stands out even by five-star standards. Several guests remarked that the luxury and quality of the amenities were indeed comparable to other five-star hotels, creating an impression of staying in a high-end establishment.
However, the guests' experience with the staff was mixed. While some found the atmosphere professional, others reported encounters with rude and unaccommodating employees, raising questions about the hotel's hospitality standards. Additionally, issues like noise disturbances and insufficient soundproofing were noted, leading some to suggest it is not ideal for family stays.
Despite these concerns, the hotel does offer a range of culinary options, typical of five-star properties. Overall, while the hotel maintains certain five-star qualities, there were significant critiques suggesting room for improvement to meet consistently high standards expected from such a rating.
The Holiday Inn New Delhi Mayur Vihar Noida by IHG is strategically located to cater to both business and leisure travelers, offering convenient proximity to key shopping venues and business districts, with efficient transportation links for easy exploration of major attractions. The serene surroundings and excellent views, particularly from the pool-side area, enhance the overall experience.
Guests are generally pleased with the breakfast offerings, enjoying a quality and varied spread that includes local specialties like dosa. Positive remarks also extend to the cleanliness and service during breakfast. Although some express a desire for a broader range of international options and improvements in menu variety, the dining experience is largely satisfying.
Dinner options provide flexibility with two restaurants, promoting enjoyment of the dinner buffet's savoriness and variety. However, issues such as overpriced items, limited Western-style dishes, and occasional service errors are noted areas for improvement. The rooms are spacious, comfortable, and often praised for cleanliness and helpful staff, contributing to an enjoyable stay despite occasional minor maintenance issues.
While the hotel maintains a clean environment overall, some concerns about odors and occasional cleanliness lapses suggest room for enhancement. Staff members are generally recognized for their friendliness and professionalism, despite isolated instances of unprofessional behavior affecting a few guests.
The pool is appreciated for its size and cleanliness, yet availability issues and temperature concerns temper the experience. Beds receive mixed reactions, with many guests finding them comfortable, though discrepancies in mattress quality suggest potential improvements are needed for consistent satisfaction.
Overall, Holiday Inn New Delhi Mayur Vihar Noida by IHG offers a pleasant stay with notable highlights in location, breakfast quality, staff service, and room comfort, making it a worthwhile choice for travelers seeking convenience and good value.
This 5-star luxury hotel features an outdoor rooftop swimming pool and three dining options, including The Creative Kitchen café which serves local and international cuisine. It provides a full-service spa offering deep-tissue massages, body wraps, and facials, along with a 24-hour health club and a business center.
Summary of reviews related to the '5 Star' category
The Suryaa New Delhi has received mixed feedback regarding its five-star rating with many guests feeling it does not meet the standards typically expected of a hotel with such a high rating. Despite being listed as a five-star property, several reviews suggest that the service level falls short, describing it as bad or less than satisfactory. The property is also noted to be quite old and doesn’t offer the same quality of service as newer five-star hotels. While there are other five-star establishments that go above and beyond in their service and facilities, the consensus among the reviews is that The Suryaa New Delhi aligns more closely with a four-star hotel at best.
Summary of reviews related to the '5 Star' category
Crowne Plaza New Delhi Okhla by IHG, has received mixed feedback regarding its five-star rating, facilities and services. On the positive side, guests have praised the hotel as a good five-star property, providing adequate rooms for disabled guests upon request and offering true five-star service and treatment. Visitors highlighted the excellent five-star hotel experience and upheld its reputation for maintaining five-star standards.
However, some guests felt the hotel fell short of the five-star expectations. Issues such as crowded and noisy breakfast areas, insufficient cleaning and refilling of consumables and subpar room service were commonly noted. Complaints also pointed out that the service provided didn't match the five-star category with some guests suggesting the experience was more akin to a three-star level. Concerns were raised about high prices not matching the value and comfort provided. The need for staff to communicate more quietly to maintain a tranquil five-star environment was also highlighted. Overall, the hotel has areas for improvement to consistently meet its five-star promise.
This luxurious 5-star resort offers spacious rooms, excellent service, and a wide array of amenities including a swimming pool, gaming room, gym, and spa. The architecture, hospitality, and location amidst lush greenery make it a top choice for a relaxing getaway.