Novotel Paris Est
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Summary of reviewsNovotel Paris Est is a highly regarded accommodation option in Paris, particularly praised for its convenient and well-connected location. Situated just a short walk from the Gallieni metro station, the hotel allows for easy access to central Paris and other tourist attractions via public transportation. The proximity to the highway and an on-site underground parking garage also enhances its appeal for those traveling by car. Despite mixed feelings about the surrounding neighborhood, the area’s quietness and nearby amenities such as shopping centers and restaurants add to the overall convenience of the location.
The breakfast experience at the hotel is generally positive with guests appreciating the variety and quality of the food, including delicious baguettes, bread and good coffee. Families particularly benefit from the complimentary breakfast for children and a dedicated children’s corner. However, the high price and occasional lack of fresh food towards the end of the service are points of contention for some guests.
Dinner at the hotel also receives mixed reviews. While the food quality and variety, especially the desserts and standout dishes like fish, are praised, the menu’s lack of variety and limited options for children and special dietary needs are noted as drawbacks. Service quality varies with some guests appreciating the professional staff, while others report slow service and occasional lapses in hospitality.
Room comfort and cleanliness receive mixed reviews. Positive aspects include spacious, clean and soundproofed rooms with friendly and helpful staff. However, several guests note that the rooms are small, outdated and suffer from poor ventilation, broken fixtures and inadequate air conditioning. Consistent housekeeping and maintenance issues like stained carpets, mold in bathrooms and general uncleanliness were also frequently reported.
Cleanliness overall is a mixed bag. Some guests praise the hotel's cleanliness, including well-maintained lobby areas and satisfactory daily cleaning services, while others report significant issues such as dirty carpets, stained linens and moldy bathrooms. The outdated nature of the furniture and fixtures also detracts from the overall experience.
Staff reviews vary with many guests praising the friendly, attentive and helpful nature of the staff, particularly at reception. However, issues such as long waits, unprofessional behavior and language barriers occasionally mar the experience.
The WiFi service at Novotel Paris Est is generally satisfactory with good connectivity and speed. However, some guests encounter inconsistent service or lack of connectivity in certain rooms.
The gym is noted for its clean and well-equipped facilities, although occasional closures and ongoing renovations can be an inconvenience.
Parking at the hotel garners mixed feedback. While the secure and available underground parking is appreciated, the cost of 20 euros per day and challenging navigation within the garage are points of concern.
Guests with electric vehicles find the availability of EV charging stations convenient, although the infrastructure could be improved with more versatile options.
Families find the hotel accommodating with family rooms providing convenience and comfort, including an extra sofa bed for children. Proximity to family-friendly attractions and complimentary breakfasts for children add to the hotel’s appeal for family vacations.
Overall, while Novotel Paris Est has several positive attributes, particularly its location, friendly staff and family-friendly amenities, there are areas requiring attention, including room updates, consistent housekeeping and improved service quality.
Categories
The breakfast experience at the hotel is generally positive with guests appreciating the variety and quality of the food, including delicious baguettes, bread and good coffee. Families particularly benefit from the complimentary breakfast for children and a dedicated children’s corner. However, the high price and occasional lack of fresh food towards the end of the service are points of contention for some guests.
Dinner at the hotel also receives mixed reviews. While the food quality and variety, especially the desserts and standout dishes like fish, are praised, the menu’s lack of variety and limited options for children and special dietary needs are noted as drawbacks. Service quality varies with some guests appreciating the professional staff, while others report slow service and occasional lapses in hospitality.
Room comfort and cleanliness receive mixed reviews. Positive aspects include spacious, clean and soundproofed rooms with friendly and helpful staff. However, several guests note that the rooms are small, outdated and suffer from poor ventilation, broken fixtures and inadequate air conditioning. Consistent housekeeping and maintenance issues like stained carpets, mold in bathrooms and general uncleanliness were also frequently reported.
Cleanliness overall is a mixed bag. Some guests praise the hotel's cleanliness, including well-maintained lobby areas and satisfactory daily cleaning services, while others report significant issues such as dirty carpets, stained linens and moldy bathrooms. The outdated nature of the furniture and fixtures also detracts from the overall experience.
Staff reviews vary with many guests praising the friendly, attentive and helpful nature of the staff, particularly at reception. However, issues such as long waits, unprofessional behavior and language barriers occasionally mar the experience.
The WiFi service at Novotel Paris Est is generally satisfactory with good connectivity and speed. However, some guests encounter inconsistent service or lack of connectivity in certain rooms.
The gym is noted for its clean and well-equipped facilities, although occasional closures and ongoing renovations can be an inconvenience.
Parking at the hotel garners mixed feedback. While the secure and available underground parking is appreciated, the cost of 20 euros per day and challenging navigation within the garage are points of concern.
Guests with electric vehicles find the availability of EV charging stations convenient, although the infrastructure could be improved with more versatile options.
Families find the hotel accommodating with family rooms providing convenience and comfort, including an extra sofa bed for children. Proximity to family-friendly attractions and complimentary breakfasts for children add to the hotel’s appeal for family vacations.
Overall, while Novotel Paris Est has several positive attributes, particularly its location, friendly staff and family-friendly amenities, there are areas requiring attention, including room updates, consistent housekeeping and improved service quality.
Family Friendly Hotel
Novotel hotels are generally family-friendly, offering spacious rooms and often including amenities like kids' play areas or special menus. Its location in Bagnolet provides access to Paris and surrounding areas.
Dog Friendly Hotel
Novotel Paris Est is tagged as pet-friendly and offers standard hotel amenities suitable for guests traveling with dogs.
Business Hotel
Novotel hotels often include facilities such as meeting rooms and business centers, making it suitable for business travelers. Its location in the Paris Est area is convenient.
Hotel with Parking
This hotel offers private undercover parking for a surcharge, providing a secure and convenient option for guests. An electric car charging station is also available.
EV charging stations
Accessible Hotel
As part of the Accor group, Novotel hotels typically offer accessible rooms and facilities. Specific details for this location would need to be confirmed directly.
Hotel with EV Charging Stations
This hotel is equipped with an EV charging station for electric vehicles.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The location of Novotel Paris Est is highly praised for its convenience and connectivity. It is ideally situated just a short walk from Gallieni metro station, making access to central Paris straightforward and efficient. Guests appreciate the easy access to public transportation, including metro and bus stations, which are crucial for sightseeing and exploring the city. Furthermore, the hotel is near various amenities such as shopping centers, restaurants and supermarkets, adding to its convenience.
The proximity to the highway and the availability of an underground parking garage make it a practical choice for those traveling by car. Despite being slightly outside the main attractions of Paris, the hotel offers good value for money with many guests noting that it only takes about 15 minutes by metro to reach the city center.
The neighborhood is described as quiet with the hotel located in a relatively peaceful area, contributing to a comfortable stay. Some reviewers mentioned mixed feelings about the surrounding area with a few perceiving it as not ideal. However, most guests found the location very good for their needs, particularly highlighting the ease of reaching various parts of Paris. Overall, Novotel Paris Est's location is a significant asset for travelers seeking connectivity and accessibility during their visit to Paris.
The breakfast experience at Novotel Paris Est offers a mix of impressions with several positive aspects being highlighted by guests. A recurring highlight is the variety and quality of options available at the breakfast buffet. Many guests appreciated the diversity of products and found the food to be delicious and hearty. Specific praise was given to the good coffee, excellent baguettes and bread and overall high quality of the morning offerings. Breakfast was also noted to be rich and satisfying with several enjoying the full, unlimited breakfast experience.
Children's needs are also well considered with breakfast being complimentary for them in some cases and a dedicated children's corner adding a touch of convenience for families.
However, there are also numerous mentions of areas for improvement. While the variety and quality were praised by some, others found the breakfast to be repetitive, basic or even poor in quality, particularly when considering the cost. Complaints about the high price point were common with guests feeling that the cost did not always justify the offerings. Issues such as limited options for vegetarians, the lack of fresh food towards the end of breakfast service and the absence of replenished items also detracted from some guests' experiences.
Staff and service received mixed reviews; while some found the service good, others encountered problems with staffing levels and efficiency, including long waits and inadequate responses to the dining room's needs.
In summary, Novotel Paris Est's breakfast service has some strong points in terms of variety and taste, but consistency, value for money and overall service quality appear to be areas requiring more attention.
The dining experience at Novotel Paris Est offers a mixed bag for visitors with several positive points but also a few notable drawbacks. Many guests found the restaurant to be a pleasant place with delicious and plentiful food, especially highlighting the excellent breakfasts and dinners. The dinner choices received praise for their quality and variety, including delightful desserts and standout dishes such as fish.
However, there are areas where the restaurant falls short. Some guests noted that the menu remains the same daily with limited options, particularly for children. This lack of variety extends to the half-board catering, which several visitors found problematic. For those requiring special dietary considerations, such as gluten-free options, the offerings were limited.
Service quality also received mixed reviews. While some visitors were impressed by professional and attentive staff, others experienced slow and clumsy service with a few mentioning outright rude and incompetent behavior. The long waiting times and occasional unavailability of certain items added to the frustration.
The setting of the dining room itself is generally well-received with positive remarks about the overall atmosphere. However, incidents like children falling asleep at the table due to long wait times and poor quality of some meal components, such as salads and certain burger dishes, detracted from the overall experience.
In summary, dining at Novotel Paris Est can be a pleasant experience given the good food quality and friendly ambiance, but it is tempered by inconsistent service and limited menu options.
The rooms at Novotel Paris Est offer a mixed experience for guests. On a positive note, many reviews highlight the cleanliness and comfort of the rooms with some mentioning that the rooms are spacious, clean and well-arranged. Additionally, the hotel offers large reception areas and soundproofed rooms, contributing to a relaxing environment. Guests appreciate the hotel's convenient location and the friendly and helpful staff.
However, there are several areas where the rooms fall short. Many reviews point out that the rooms are small with some too small for families or groups. The rooms are often described as outdated with worn-out furniture and decor needing a refresh. Issues such as poor ventilation, broken fixtures and inadequate air conditioning are commonly reported, making the rooms uncomfortably hot or stuffy.
Maintenance and housekeeping are also problematic, as reviews frequently mention stained carpets, mold in bathrooms and general uncleanliness. The non-opening windows and lack of basic amenities like adequate towels and tissue boxes add to the guests' discomfort. Overall, while the location and staff receive praise, the rooms at Novotel Paris Est need significant improvements to meet guests' expectations.
Guests have generally praised the comfort of the bedding at Novotel Paris Est, often highlighting the beds as comfortable and conducive to a good night’s sleep. Many reviewers noted the beds were clean and provided a good level of comfort with some specifically mentioning the mattresses and sofa beds. The positive feedback also includes compliments on the comfortable single and double beds, as well as the quality of the bedding.
However, there are some criticisms. Complaints about the sofa beds are recurrent with remarks about discomfort and their inadequacy for adults, leading to back pain. Issues with bed preparations and services were also flagged, such as unmade beds upon arrival and the absence of proper duvets. Several reviewers mentioned that the beds were too small for two people, the mattresses were occasionally sagging or too firm and there were instances of squeaky and creaky beds.
Despite some guests facing challenges with uncomfortable bedding and unfulfilled service requests, the overall sentiment is that the beds at Novotel Paris Est are primarily comfortable, making for a restful stay for the majority of visitors.
Novotel Paris Est presents a mixed picture when it comes to cleanliness. On the positive side, some guests appreciated the hotel's clean and comfortable rooms, which were described as spacious and well-maintained. Additionally, the lobby received praise for its cleanliness and many mentioned that towels and rooms were clean upon arrival. The hotel itself was often noted as being clean overall and some guests pointed out the daily cleaning services as satisfactory.
However, several reviews highlighted significant cleanliness issues. Common complaints included dirty carpets, stained pillowcases and a noticeable smell in the toilets. Bathrooms frequently had mold, black grout and calcified tiles. There were mentions of dirty and poorly maintained facilities, such as old and greasy carpets, moldy shower curtains, dirty bedding and malfunctioning bathroom fixtures. Some rooms were reported to have a strong cigarette smell and many were in need of renovation. Housekeeping standards varied with reports of rooms not being properly cleaned, garbage not emptied and inconsistent cleaning of common areas.
Negative experiences also extended to instances of poor bathroom conditions, including black water coming from faucets and faulty amenities like broken toilet paper holders and clogged sinks. There were also widespread remarks about the outdated nature of the hotel furniture and fixtures, which detracted from the overall guest experience.
In summary, while some guests found their experience satisfactory with clean and comfortable rooms, others faced notable cleanliness issues that significantly impacted their stay at Novotel Paris Est.
The reviews of the staff at Novotel Paris Est highlight both positive and negative experiences. Many guests praised the friendly, attentive and helpful nature of the staff, noting their polite and accommodating attitude. The reception staff received numerous commendations for their warm and welcoming demeanor with some guests specifically mentioning the great service provided by certain individuals in the bar and restaurant. Several guests appreciated the hearty breakfast offered and the pleasant interaction with the hotel personnel.
However, some recurring negative themes also appeared. Complaints included long waits at reception, unprofessional behavior and instances where staff were seen as unfriendly or unresponsive. There were also issues with staff language proficiency, particularly in English, leading to communication problems. Some guests mentioned that their requests were not addressed promptly and there were occasional reports of rude or dismissive treatment from the reception staff. Despite these setbacks, many reviews still highlighted the efforts of the staff to provide a positive experience.
Guests have generally found the WiFi at Novotel Paris Est to be satisfactory. Positive feedback highlights that the connection is good and even mentioned as amazing in terms of speed. The entire building is equipped with WiFi, contributing positively to the overall experience. However, there were several instances of inconsistent connectivity with some reviews noting unreliable service or complete absence of WiFi in certain rooms. Despite these occasional issues, the inclusion of free WiFi per stay has been appreciated and when the service works well, it performs very well.
The gym at Novotel Paris Est is noted for its clean and elegant infrastructure with several guests appreciating the well-equipped facilities. Reviews highlight that the gym is normally easily accessible and housed in a dedicated separate room. While some guests enjoyed a positive experience, mentioning the well-kept and inviting gym area, others noted that the gym was occasionally unavailable, citing closures and ongoing renovations.
The parking experience at Novotel Paris Est is a mixed bag according to guest reviews. On the positive side, the hotel offers its own underground parking, which is onsite and available, providing convenience for travelers. Many guests found the parking to be clean and secure with enough spots generally available. The parking area is also near public transportation, making it ideal for those who plan to use the metro during their stay.
However, guests indicated several drawbacks. The parking spot costs 20 euros per day, which some guests found expensive. Accessibility is another issue; some found the garage difficult to navigate with narrow spaces and tight turns. Parking reservation issues were also reported and the need to validate parking tickets daily added to the inconvenience.
Additionally, some reviews noted logistical concerns like waterlogging on the second level and an unclear exit sign. The occasional lack of available spots and the need for improved outdoor parking management were also mentioned. Despite these challenges, free parking is occasionally available, which can be a pleasant surprise for guests.
Novotel Paris Est offers electric vehicle (EV) charging options within its underground parking facilities. Guests appreciate the convenience of having EV charging stations on-site and available upon request. However, reviews indicate that the charging infrastructure could be improved with some guests noting issues such as the absence of Type 2 chargers. Despite these occasional drawbacks, the presence of EV charging stations remains a valuable amenity for travelers with electric vehicles.
When considering a stay at Novotel Paris Est, families will appreciate its dedication to accommodating parents with young children. Guests often find that family rooms provide a convenient option, especially for those traveling with a family of four. The rooms are generally deemed comfortable with some including an extra bed, typically a sofa bed, which can be useful for young children. Despite occasional issues with room preparedness, such as missing baby cots or unfolded sofa beds, the hotel staff have been noted to quickly resolve these problems upon notification.
The hotel's proximity to family-friendly attractions and subway access adds to its appeal for those on a family vacation. Furthermore, children benefit from complimentary breakfasts, which adds good value to the stay. While some aspects, such as the room size and availability of towels, could be improved, families find the amenities like children's toys and family games in the common areas enjoyable.
The restaurant’s limited late-night menu is mitigated by the quality of the pizzas available. Overall, the Novotel Paris Est offers valuable family-friendly accommodations with good soundproofing and quality bedding, making it a solid choice for traveling families seeking convenience and comfort.
Novotel Paris Est presents itself as a four-star hotel, yet the majority of guest reviews suggest it falls short of this classification, equating it more with a three-star establishment. Several guests highlighted concerns about the overall value for money, remarking that the quality and amenities do not justify the high prices with room rates exceeding 200 euros per night.
Frequent criticisms were aimed at the hotel's breakfast offerings, described as poor and lacking in variety, which many considered subpar for a hotel of its purported standard. Additionally, the hygiene of the facilities appeared questionable with mentions of mold in the shower curtains and missing sheets on beds.
The quality and modernity of the furniture and room decor did not meet the expectations one might have for a four-star hotel. Moreover, promised amenities were often not available, leading to further disappointment.
Many reviews pointed out that the hotel’s service, especially the friendliness of the staff, fell significantly short of what is typically expected from a four-star establishment. In summary, while Novotel Paris Est may be labeled as a four-star hotel, guest experiences suggest that it significantly underdelivers on this promise.
Novotel Paris Est offers a well-rounded experience tailored to the needs of business travelers. The hotel proves to be an ideal destination for business trips, boasting facilities perfect for events and conventions. It features comfortable and spacious meeting rooms, as well as well-organized seminar spaces, making it a preferred choice for attendees and organizers alike.
Meeting areas are thoughtfully set up, aiding in the seamless execution of business activities. Booking meeting halls is hassle-free, contributing to its business-friendly environment. The presence of a computer room and a dedicated luggage room further enhances its appeal for those on business trips.
The hotel provides a conducive business setting with ample conference facilities for larger gatherings. Though a minor inconvenience was noted with some delays in check-in processes impacting seminar schedules and slow service at check-out, the overall experience for business events remains positive.
Despite the limited English proficiency among the staff, the functionality and spaciousness of both rooms and seminar spaces make Novotel Paris Est a reliable option for business travelers looking to host or attend conferences and seminars.
Novotel Paris Est offers a commendable level of accessibility for guests with disabilities with many highlighting its accessible location and facilities. The hotel is praised for its accessible parking garage and dedicated handicapped-accessible rooms, ensuring comfort for all visitors. Guest reviews also appreciate the wheelchair-accessible areas and the ease of navigating the hotel.
Positioned conveniently near metro and bus/train stops, the hotel provides straightforward access to Paris's ring road and highways, making it an accessible choice for travelers. Despite this, some guests have raised concerns about the maintenance of accessibility features, including slow and occasionally underperforming elevators, which led to longer wait times.
Overall, Novotel Paris Est is recognized for its accessible infrastructure and prime location, contributing positively to the travel experience, although there is room for improvement in maintaining certain facilities.
Novotel Paris Est offers an appealing blend of comfort and class, starting with a fresh and beautifully decorated entrance hall. Guests are welcomed into a very clean and nicely decorated lobby that exudes a sense of luxury. The front desk is noted for its exquisite service, contributing to an overall impressive lobby experience. While the rooms are spacious, some reviewers mention that the level of luxury didn't meet their expectations, particularly regarding the availability of promised facilities. Despite this, the hotel successfully maintains a clean and inviting setting that leaves a positive impression.
The Novotel Paris Est, while offering comfortable accommodations in either single or double-sharing rooms, does not specifically cater to romantic settings. The hotel does not prominently feature romantic décor, even though there may be one or two rooms with a romantic vibe. Though the hotel is suitable for various types of stays, a distinctive romantic ambiance appears to be missing. Honeymooning couples might need to look elsewhere for a more romantic atmosphere.
Novotel Paris Est appears to have limited options for pet owners. The hotel generally does not allow pets, which might disappoint some travelers. However, for those with service dogs, good news awaits as they are accommodated for free. While the overall policy restricts pets, certain dog-friendly rooms are noted for their quiet environment. Despite these provisions, the lack of a comprehensive pet-friendly policy means Novotel Paris Est may not be the best choice for those traveling with pets.
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Location
The proximity to the highway and the availability of an underground parking garage make it a practical choice for those traveling by car. Despite being slightly outside the main attractions of Paris, the hotel offers good value for money with many guests noting that it only takes about 15 minutes by metro to reach the city center.
The neighborhood is described as quiet with the hotel located in a relatively peaceful area, contributing to a comfortable stay. Some reviewers mentioned mixed feelings about the surrounding area with a few perceiving it as not ideal. However, most guests found the location very good for their needs, particularly highlighting the ease of reaching various parts of Paris. Overall, Novotel Paris Est's location is a significant asset for travelers seeking connectivity and accessibility during their visit to Paris.
Breakfast
Children's needs are also well considered with breakfast being complimentary for them in some cases and a dedicated children's corner adding a touch of convenience for families.
However, there are also numerous mentions of areas for improvement. While the variety and quality were praised by some, others found the breakfast to be repetitive, basic or even poor in quality, particularly when considering the cost. Complaints about the high price point were common with guests feeling that the cost did not always justify the offerings. Issues such as limited options for vegetarians, the lack of fresh food towards the end of breakfast service and the absence of replenished items also detracted from some guests' experiences.
Staff and service received mixed reviews; while some found the service good, others encountered problems with staffing levels and efficiency, including long waits and inadequate responses to the dining room's needs.
In summary, Novotel Paris Est's breakfast service has some strong points in terms of variety and taste, but consistency, value for money and overall service quality appear to be areas requiring more attention.
Dinner
However, there are areas where the restaurant falls short. Some guests noted that the menu remains the same daily with limited options, particularly for children. This lack of variety extends to the half-board catering, which several visitors found problematic. For those requiring special dietary considerations, such as gluten-free options, the offerings were limited.
Service quality also received mixed reviews. While some visitors were impressed by professional and attentive staff, others experienced slow and clumsy service with a few mentioning outright rude and incompetent behavior. The long waiting times and occasional unavailability of certain items added to the frustration.
The setting of the dining room itself is generally well-received with positive remarks about the overall atmosphere. However, incidents like children falling asleep at the table due to long wait times and poor quality of some meal components, such as salads and certain burger dishes, detracted from the overall experience.
In summary, dining at Novotel Paris Est can be a pleasant experience given the good food quality and friendly ambiance, but it is tempered by inconsistent service and limited menu options.
Rooms
However, there are several areas where the rooms fall short. Many reviews point out that the rooms are small with some too small for families or groups. The rooms are often described as outdated with worn-out furniture and decor needing a refresh. Issues such as poor ventilation, broken fixtures and inadequate air conditioning are commonly reported, making the rooms uncomfortably hot or stuffy.
Maintenance and housekeeping are also problematic, as reviews frequently mention stained carpets, mold in bathrooms and general uncleanliness. The non-opening windows and lack of basic amenities like adequate towels and tissue boxes add to the guests' discomfort. Overall, while the location and staff receive praise, the rooms at Novotel Paris Est need significant improvements to meet guests' expectations.
Beds
However, there are some criticisms. Complaints about the sofa beds are recurrent with remarks about discomfort and their inadequacy for adults, leading to back pain. Issues with bed preparations and services were also flagged, such as unmade beds upon arrival and the absence of proper duvets. Several reviewers mentioned that the beds were too small for two people, the mattresses were occasionally sagging or too firm and there were instances of squeaky and creaky beds.
Despite some guests facing challenges with uncomfortable bedding and unfulfilled service requests, the overall sentiment is that the beds at Novotel Paris Est are primarily comfortable, making for a restful stay for the majority of visitors.
Cleanliness
However, several reviews highlighted significant cleanliness issues. Common complaints included dirty carpets, stained pillowcases and a noticeable smell in the toilets. Bathrooms frequently had mold, black grout and calcified tiles. There were mentions of dirty and poorly maintained facilities, such as old and greasy carpets, moldy shower curtains, dirty bedding and malfunctioning bathroom fixtures. Some rooms were reported to have a strong cigarette smell and many were in need of renovation. Housekeeping standards varied with reports of rooms not being properly cleaned, garbage not emptied and inconsistent cleaning of common areas.
Negative experiences also extended to instances of poor bathroom conditions, including black water coming from faucets and faulty amenities like broken toilet paper holders and clogged sinks. There were also widespread remarks about the outdated nature of the hotel furniture and fixtures, which detracted from the overall guest experience.
In summary, while some guests found their experience satisfactory with clean and comfortable rooms, others faced notable cleanliness issues that significantly impacted their stay at Novotel Paris Est.
Staff
However, some recurring negative themes also appeared. Complaints included long waits at reception, unprofessional behavior and instances where staff were seen as unfriendly or unresponsive. There were also issues with staff language proficiency, particularly in English, leading to communication problems. Some guests mentioned that their requests were not addressed promptly and there were occasional reports of rude or dismissive treatment from the reception staff. Despite these setbacks, many reviews still highlighted the efforts of the staff to provide a positive experience.
Wi-Fi
Gym
Parking
However, guests indicated several drawbacks. The parking spot costs 20 euros per day, which some guests found expensive. Accessibility is another issue; some found the garage difficult to navigate with narrow spaces and tight turns. Parking reservation issues were also reported and the need to validate parking tickets daily added to the inconvenience.
Additionally, some reviews noted logistical concerns like waterlogging on the second level and an unclear exit sign. The occasional lack of available spots and the need for improved outdoor parking management were also mentioned. Despite these challenges, free parking is occasionally available, which can be a pleasant surprise for guests.
EV charging stations
Family
The hotel's proximity to family-friendly attractions and subway access adds to its appeal for those on a family vacation. Furthermore, children benefit from complimentary breakfasts, which adds good value to the stay. While some aspects, such as the room size and availability of towels, could be improved, families find the amenities like children's toys and family games in the common areas enjoyable.
The restaurant’s limited late-night menu is mitigated by the quality of the pizzas available. Overall, the Novotel Paris Est offers valuable family-friendly accommodations with good soundproofing and quality bedding, making it a solid choice for traveling families seeking convenience and comfort.
4 Star
Frequent criticisms were aimed at the hotel's breakfast offerings, described as poor and lacking in variety, which many considered subpar for a hotel of its purported standard. Additionally, the hygiene of the facilities appeared questionable with mentions of mold in the shower curtains and missing sheets on beds.
The quality and modernity of the furniture and room decor did not meet the expectations one might have for a four-star hotel. Moreover, promised amenities were often not available, leading to further disappointment.
Many reviews pointed out that the hotel’s service, especially the friendliness of the staff, fell significantly short of what is typically expected from a four-star establishment. In summary, while Novotel Paris Est may be labeled as a four-star hotel, guest experiences suggest that it significantly underdelivers on this promise.
Business
Meeting areas are thoughtfully set up, aiding in the seamless execution of business activities. Booking meeting halls is hassle-free, contributing to its business-friendly environment. The presence of a computer room and a dedicated luggage room further enhances its appeal for those on business trips.
The hotel provides a conducive business setting with ample conference facilities for larger gatherings. Though a minor inconvenience was noted with some delays in check-in processes impacting seminar schedules and slow service at check-out, the overall experience for business events remains positive.
Despite the limited English proficiency among the staff, the functionality and spaciousness of both rooms and seminar spaces make Novotel Paris Est a reliable option for business travelers looking to host or attend conferences and seminars.
Accessible
Positioned conveniently near metro and bus/train stops, the hotel provides straightforward access to Paris's ring road and highways, making it an accessible choice for travelers. Despite this, some guests have raised concerns about the maintenance of accessibility features, including slow and occasionally underperforming elevators, which led to longer wait times.
Overall, Novotel Paris Est is recognized for its accessible infrastructure and prime location, contributing positively to the travel experience, although there is room for improvement in maintaining certain facilities.
Luxury
Romantic
Dog Friendly
No, Novotel Paris Est doesn't have any pool.
No, a spa isn't available at Novotel Paris Est.
Yes, Novotel Paris Est welcomes dogs.
Yes, parking facilities are available at Novotel Paris Est.
Yes, Novotel Paris Est has a gym.
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