FLY INN BAKU is a highly recommended hotel for travelers looking for a comfortable and convenient stay at the airport. The hotel's location is perfect for those with an early flight or a connection in Baku and the free shuttle service provides convenient transportation to and from the airport. Guests have praised the hotel for its excellent staff, who are friendly, accommodating and speak Russian fluently. The hotel offers clean, spacious and comfortable rooms with full and well-equipped bathrooms and the beds are very comfortable. The breakfast is highly recommended with a wide variety of options available and the hotel's 24-hour restaurant serves tasty meals with great service. The restaurant and bar offer local cuisine dishes and a delicious burger and local beer combo that can be customized to guests' liking. The spa center is rightly praised by guests with a fantastic indoor pool and several saunas. The hotel also offers an outdoor pool, gym and sauna, making it an oasis of relaxation. The hotel is considered ideal for guests who require a comfortable and accommodating stay during long layovers. Overall, FLY INN BAKU is a great value for money option with everything you need for a pleasant stay.
The Holiday Inn Baku by IHG, is a great choice for travelers visiting Baku. Guests have praised the hotel's perfect location which is walking distance from the city center and attractions like Baku Boulevard and Port Baku Mall, as well as its proximity to restaurants, supermarkets and shops. Moreover, the hotel boasts a great view from its higher floors. The breakfast served at the panoramic restaurant with stunning views of the sea has also received high praise, being described as varied, nutritious and filling with a wide selection of food items offered at the buffet. The hotel's spacious and clean rooms with comfortable beds and all necessary amenities have also been highlighted as a plus. The staff at the hotel have been particularly commended for their friendly and courteous behavior with the reception and breakfast staff receiving high praise. Additionally, the hotel's strong and reliable wifi connection, good quality spa and convenient location for guests with disabilities are a plus. Therefore, the Holiday Inn Baku is recommended for both leisure and business travelers, as well as families.
Mercure Baku City is highly favored for its strategic and convenient location, positioned in a picturesque part of Baku. It offers guests easy access to the city center and major tourist attractions like the Old Town and Nizami Street. Surrounded by green parks and providing beautiful views of the sea and city, the hotel's location offers a pleasant stay. Public transportation and taxi stands nearby facilitate effortless travel, while proximity to shopping centers, restaurants, cafes and grocery stores adds to the overall convenience.
Breakfast at Mercure Baku City is a standout feature, receiving much praise for its variety, quality and abundance. Guests appreciate the rich and diverse buffet that includes an array of cheeses, vegetables, fruits, pastries and a large selection of halal options. The staff's attentiveness and the pleasant atmosphere of the dining area further enhance the breakfast experience. Despite minor suggestions for improvement, the breakfast is highly regarded as a satisfying start to the day.
The rooms are usually described as cozy, clean and comfortable with modern design and excellent amenities such as Netflix, washing machines, refrigerators and dining tables. The spaciousness of the deluxe rooms and the scenic city and sea views are particularly appreciated. While some guests noted issues like room size, noise and occasional maintenance problems, most reviews highlight the rooms' cleanliness, comfort and good value for money.
Cleanliness is a consistent strength of Mercure Baku City. The hotel maintains a high standard throughout with guests frequently highlighting the tidy rooms, daily cleaning services and overall well-maintained decor. Minor issues like unvacuumed carpets and worn-out elements are occasionally mentioned, but they do not overshadow the overall positive impressions of the hotel's cleanliness and comfort.
The staff at Mercure Baku City receives significant commendations for their friendliness, efficiency and attentiveness. Guests often cite the exemplary service provided by the reception staff and other hotel employees, creating a welcoming atmosphere that enhances the overall experience. Personal connections with staff members, such as Mr. Gurshad, Nahid, Amina, Mr. Aziz, Mr. Rashid and Valeriya, further illustrate the team's commitment to guest satisfaction. Despite occasional mentions of unhelpfulness and language barriers, the warmth and professionalism of the majority of staff members leave guests appreciative of their stay.
The WiFi service garners mixed reviews with some guests praising it as excellent and fast, while others report issues of instability and frequent lags. Despite these connectivity challenges, the general consensus is that the internet connection is good enough for basic needs.
The spa facilities at Mercure Baku City are well-received for their cleanliness and relaxation potential with particular praise for the massage therapist. Although the pool might appear smaller than expected and some guests wish the sauna was warmer, the spa generally provides a satisfactory experience.
Guests have varied experiences regarding the beds with some finding them very comfortable and others considering them too firm. The availability of pillows with varying firmness caters to different preferences, but experiences with bed comfort tend to vary significantly.
Overall, Mercure Baku City offers a pleasant and convenient stay, bolstered by its strategic location, excellent breakfast, clean and comfortable rooms and a commendable staff team, despite a few areas where improvements could be made.
Badamdar Hotel and Residences provides a serene hilltop escape with a tranquil environment slightly away from the bustling city center of Baku. Guests appreciate its proximity to the city, reachable within a short drive, allowing them to enjoy both peaceful surroundings and vibrant tourist spots. While the location is calm and isolated, it offers a refreshing change from urban hustle, making it an ideal retreat for those seeking tranquility.
The hotel's breakfast receives high praise for its variety and taste, offering an opulent spread of pastries, cheeses, meats, fruits, and breads. Vegetarian options are available, though specific Asian staples may be limited. Despite occasional critiques on management, the breakfast experience is generally celebrated for its substantial and delicious offerings.
Guests find the rooms spacious and elegantly designed, with a royal vintage charm and all necessary amenities. The cozy environment, enhanced by plush blankets, pillows, and stunning views from balconies, contributes to a rewarding stay. The hotel is noted for its cleanliness and organization, consistently impressing visitors with its neat and well-maintained facilities, including rooms and public areas like the pool.
The staff earns commendation for their exceptional service, with a team described as polite, friendly, and responsive, enhancing the overall guest experience. The spa and gym facilities stand out as remarkable, offering a comprehensive array of amenities including a stunning pool, sauna, hammam, steam room, and massage services. These wellness offerings provide a serene retreat, perfect for relaxation and rejuvenation.
Families find Badamdar Hotel and Residences an ideal choice due to the spacious family suites and peaceful location, complemented by efficient service at the bookings and tours office. The comfort of the beds, while mostly praised, does receive occasional mention of issues with size or softness. Overall, the hotel is highly regarded for its serene environment, comfortable accommodations, excellent service, and outstanding wellness facilities, making it a delightful destination for visitors seeking a blend of relaxation and convenience.
Excelsior Hotel & Spa Baku offers a blend of commendable features and areas needing improvement based on guest reviews. The location is praised for its peaceful setting and proximity to cultural centers like the Heydar Aliyev Center with convenient access to key attractions via affordable transportation. However, some perceive its distance from the city center and essential services as inconvenient.
The breakfast is often described as delicious and abundant, though guests suggest a need for more variety to meet five-star expectations. Dinner at the hotel also receives mixed reviews with some enjoying the cuisine while others feel the menu could be broader.
Rooms are largely lauded for their spaciousness, cleanliness and comfort, featuring amenities like large beds and private bathrooms. Nonetheless, there are mentions of dated furniture and smaller room sizes for couples. The hotel maintains a generally clean environment, complimented by its elegant design, despite remarks about occasional wear in amenities like towels and sheets.
The hotel staff consistently receive high marks for their exceptional service, being described as helpful, welcoming and professional. Specific staff members, such as Gular and Avaz, are frequently mentioned for their outstanding contributions.
Excelsior’s spa stands out as a significant highlight, appreciated for its extensive facilities, including pools, fitness areas and saunas. The gym is similarly praised for its modern equipment and well-maintained amenities. The pool facilities, featuring both indoor and outdoor options, are well-regarded for their cleanliness and the relaxing environment they offer. The beds are generally celebrated for their comfort, contributing to restful stays, although pillow quality occasionally comes under scrutiny.
While the hotel is recognized as the oldest 5-star establishment in Baku, some feel it does not fully meet contemporary five-star standards, suggesting that improvements in service and facilities are necessary to uphold its prestigious rating. Despite these areas for enhancement, many guests leave with a positive impression of their stay, particularly noting the staff, cleanliness and wellness facilities.
Ivy Garden Hotel Baku is a welcoming establishment offering a blend of comfort, modernity, and unique proximity to Baku's historic architecture. While its location is slightly off the bustling city center, guests appreciate the quietness and ease of access to various tourist destinations, making it suitable for families and those interested in a peaceful yet culturally rich stay.
The breakfast at the hotel receives positive feedback for its tasty range, including fresh fruits and made-to-order dishes, though some guests desire more variety. The attentive staff further enhances the breakfast experience, alongside maintaining a high standard of cleanliness throughout the hotel. Rooms are spacious and clean, equipped with amenities like kettles and refrigerators, and designed for comfort. Notably, the beds in these rooms contribute to a restful stay, with guests praising their comfort and the hotel's tranquil environment.
A key highlight is the exceptional staff, known for their friendliness, multilingual skills, and dedication to making guests feel welcome. This, combined with the rest of the facilities, such as the well-received spa with its inviting ambiance and the gym's decent range of equipment, adds to the overall positive experience. Although connectivity issues with WiFi and discrepancies in service standards compared to its 5-star claim are noted, guests tend to enjoy the hotel's offerings, especially the family-friendly activities and accommodations.
For those looking for a cozy and clean retreat, Ivy Garden Hotel Baku provides a pleasant stay with convenient access to Baku's attractions, and while it may not meet 5-star expectations, its boutique charm and hospitable atmosphere offer a comfortable and enjoyable visit.
Passage Modern Hotel is a great choice for travelers looking for a stylish and comfortable stay in Baku. The hotel's location is perfect for exploring the city with most tourist attractions within walking distance. Guests particularly love the view from the balconies and the nearness of the hotel to the Grand Prix venue. The breakfast is also a highlight with guests praising the quality, variety and timing of the buffet. The staff is friendly and helpful with many guests mentioning specific staff members for their hospitality and professionalism. The hotel is also a great choice for families with spacious family rooms and a cozy atmosphere. While some guests had issues with cleanliness or room amenities, the majority of feedback was positive, making Passage Modern Hotel a great choice for your stay in Baku.