Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive receives a wealth of positive reviews across various categories. The tranquil location is highly praised for its natural beauty, offering a serene escape with convenient proximity to stunning cenotes and nearby attractions like Xel-Ha and archaeological sites. Although the hotel is secluded, requiring a vehicle for easy access to Tulum's city center and other locales, the peaceful setting contributes significantly to a restful and private experience.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
'O' Tulum Boutique Hotel - Adults Only' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
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Outdoor Pool
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