Epic Hotel San Luis stands out as a well-regarded destination, praised for its tranquil and serene location, offering a comfortable and relaxing retreat with beautiful views and a quiet environment. Despite being 20 minutes away from the city center, its proximity to main attractions within a 30-minute drive makes it conveniently accessible while allowing guests to enjoy a peaceful escape.
The breakfast experience at the hotel is generally praised for its quality and abundance, featuring a variety of tasty items that cater to different tastes with coffee and brownies receiving special mention. While some guests suggested improvements for more variety and consistency, the overall sentiment remains positive.
The dining experience, particularly dinner, receives high marks for delicious dishes at affordable prices. Guests commend the exceptional quality of food, despite a few noting that some menu items could be better improved.
Rooms at Epic Hotel San Luis earn glowing reviews for their spaciousness, comfort and beautiful decor with many highlighting the lovely mountain views and spotless cleanliness. Although some found the beds a bit soft, the overall comfort is highly rated.
The hotel's cleanliness is a significant highlight with guests noting impeccable rooms and pool areas. The natural lighting and tranquil surroundings further enhance the ambiance, contributing positively to the hotel's appeal.
The staff at Epic Hotel San Luis are noted for their exceptional service with guests frequently highlighting their friendly, attentive and accommodating nature. This high level of hospitality significantly enhances the overall guest experience.
The spa also receives high praise for its friendly and attentive staff and well-maintained facilities, contributing to a relaxing and satisfying visit. Despite minor issues, the overall spa experience is positively reviewed.
The pool area is popular among guests, featuring a beautifully maintained heated indoor pool with perfect water temperature and attractive surroundings. The pool's natural setting with a green area and artificial lagoon adds to the charm, though some guests noted that it could be crowded and suggested earlier opening hours.
Lastly, Epic Hotel San Luis is noted for being family-friendly, offering a safe and enjoyable environment for children with beautiful play areas, playgrounds and a children's menu. Families often choose this hotel for its peaceful atmosphere and activities suited for young guests.
In summary, Epic Hotel San Luis is highly recommended for those seeking a peaceful, comfortable and family-friendly destination with excellent amenities and service.
Located on the banks of Potrero de los Funes Lake, the hotel is only 15 minutes away from the city of San Luis.
Summary of reviews
Hotel Potrero De Los Funes, nestled at the foot of the hills and along the shores of the Potrero de los Funes Dam, provides an exceptional setting. The location is often praised for its breathtaking landscape with stunning lake and mountain views visible from rooms, the restaurant and the pools. The serene and tranquil environment makes it perfect for relaxation, while also being practical with easy access to local shopping centers and the city of San Luis. The incorporation of modern and stylish design elements, along with comprehensive amenities and excellent gastronomy, further elevates the experience.
A highlight for many guests is the hotel's breakfast service, described as excellent, varied and abundant. The breakfast buffet is both fresh and of high quality, catering to different tastes, including options for celiacs. Despite some minor space issues, the consistency and quality of the breakfast offerings significantly enhance the guest experience.
Dinner at the hotel's restaurant also receives positive feedback with the quality of food and varied menu drawing commendation. Impeccable service by friendly staff and a beautiful setting with lake views contribute to an enjoyable dining atmosphere. Live performances during dinner further enhance the dining experience, although some guests mentioned occasional slow service.
The rooms at Hotel Potrero De Los Funes vary with unique floating rooms offering impressive lake and mountain views being particularly notable. Many rooms are praised for their comfort, spaciousness and cleanliness with high-quality bed and bath linens enhancing the stay. However, some older rooms may require modernization and better maintenance.
Cleanliness is a strong point across the hotel with well-maintained facilities, both indoors and outdoors, receiving consistent praise. The diligent housekeeping ensures a tidy and comfortable environment throughout.
The exceptional staff at Hotel Potrero De Los Funes are frequently highlighted for their kindness, professionalism and attentiveness. Their warm and friendly service contributes significantly to the positive experiences of guests.
Additional amenities such as the gym, spa and pools receive high praise. The gym is described as excellent and well-equipped, while the spa offers a relaxing retreat with praised facilities and services. The pool areas, featuring both indoor and outdoor options, are noted for their cleanliness and comfort, providing a luxurious experience with stunning views.
The hotel is also well-suited for families, offering a range of activities and facilities for children, including a children's playroom and kids' club. Its welcoming family atmosphere makes it an ideal destination for family trips.
Parking facilities are generally satisfactory with positive remarks about convenience and adequacy. However, the Wi-Fi service could use significant improvements, as it often fails to meet guest expectations.
Overall, Hotel Potrero De Los Funes is regarded as a true four-star establishment, offering a solid combination of beautiful location, excellent amenities and outstanding service. While there are some areas for improvement, the general consensus among guests is overwhelmingly positive, making it a highly recommended destination.