The Lalit Great Eastern Kolkata is a beautiful heritage hotel located in the heart of the old city, making it an ideal base for exploring Kolkata. Guests rave about the hotel's fantastic location, beautiful ambience and excellent upkeep. The spacious and well-furnished rooms are generally clean and comfortable, although some guests have experienced maintenance issues. The staff is friendly, helpful and professional with special mentions going to the concierge and Som. While the breakfast receives mixed reviews, guests generally find the food to be good and varied. The hotel's cleanliness is also a mixed bag with some guests reporting issues while others praise the staff's attention to cleanliness. While some guests feel that the hotel falls short of true five-star status, others have had positive experiences and feel that the Lalit Great Eastern Kolkata is a worthy destination for travelers. Overall, the hotel is comfortable and equipped with all amenities and facilities for a wonderful stay.
The Holiday Inn Express Kolkata Airport by IHG, is highly praised for its strategic location, being remarkably close to Netaji Subhash Chandra Bose International Airport. This makes it an ideal choice for travelers with early morning flights, transit passengers and business travelers needing quick access to the airport. The hotel's 24-hour facilities, including reception, gym and laundry room, further enhance its convenience and appeal. Guests appreciate the hotel's cleanliness, courteous staff and pleasant ambiance, making it a top choice for overnight stays and business travelers.
Guests enjoy a pleasant, hearty breakfast with good variety, including Indian specialties. The hotel's early breakfast and packed breakfast options add convenience for travelers. However, some guests noted the need for more variety and better quality control. Dinner experiences are mixed with some appreciating the excellent food quality at the Palm kitchen restaurant, while others found the menu lacking in variety and the food overpriced.
The hotel's modern and clean rooms are often described as comfortable and well-prepared. Despite comments on the rooms being compact, the modern amenities and clean environment make for a pleasant stay. The staff is frequently commended for their professionalism and courteousness with special mentions for individuals like Ms. Sanchari and front desk managers Rahul and Priyanka. While a few guests noted issues with English proficiency and responsiveness, the overall staff friendliness and helpfulness enhance the guest experience.
A key highlight is the hotel's impeccable cleanliness with guests consistently praising the neat and tidy rooms. The property is well-maintained, offering a fresh and hygienic environment. The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and others experiencing inconsistent connectivity. The gym's spaciousness is appreciated, though opinions on its size vary.
Families find the hotel accommodating with modern and clean facilities, family-friendly amenities and spacious rooms. However, there are occasional issues with staff cooperation when dealing with families. The beds receive positive comments for comfort, although some guests find the mattresses hard or low.
The Holiday Inn Express Kolkata Airport is seen as providing a near four-star quality experience, though some guests find it closer to a three-star in certain aspects. Business travelers find the hotel's location and range of facilities ideal for their needs, despite some inconvenience with the taxi service to the city center. The hotel also stands out for its accessibility, ensuring a seamless experience for guests with disabilities and embracing eco-friendly practices.
In summary, the Holiday Inn Express Kolkata Airport by IHG, combines convenience, cleanliness and comprehensive amenities, making it a top choice for travelers, especially those on short stays or business trips.
Hotel Angina is a centrally located hotel that benefits from its superb location in the heart of the city, making it ideal for travelers seeking convenience and accessibility. Proximity to major avenues and key landmarks such as the Shamoli bus counter, Park Street and Newmarket, as well as various dining options, makes it an attractive choice, particularly for Bangladeshi travelers. Positioned in the center of Marquise Street, the hotel offers competitive pricing and facilities for single travelers, enhancing its overall appeal. Despite some mixed reviews on cleanliness, the strategic location and friendly staff remain significant highlights.
Cleanliness, however, is a major area of concern for Hotel Angina with numerous guests reporting issues ranging from unclean bathrooms to poorly maintained rooms. Complaints about untidy washrooms, dirty environments and outdated fixtures are common. Additionally, inconsistent room cleaning services and bug infestations, particularly around the toilets, have been frequently mentioned. This aspect substantially detracts from the overall experience, suggesting a need for significant improvement in housekeeping standards.
On a more positive note, the hotel staff at Hotel Angina receive commendable reviews for their service. Guests often highlight the politeness, helpfulness and cooperative nature of the staff, which contributes positively to their stay. Although there are occasional remarks about low morale or instances of rude behavior and some difficulties with communication with the hotel manager, the prevailing sentiment is that the staff's courteous and supportive demeanor greatly enhances the guest experience.
In summary, Hotel Angina stands out for its exceptional location and commendable staff service. However, significant improvements in cleanliness are essential to enhance the overall guest experience.
The Park Kolkata is a centrally-located hotel that offers good value for money. Guests have raved about the exceptional location and connectivity of the hotel, making it easily accessible to main attractions and surrounded by pubs and bars for guests who love nightlife. While some guests have had mixed feelings about the breakfast options, there are plenty of good breakfast options available nearby. The quality of the rooms can be hit or miss, but guests who prioritize cleanliness, comfort and quiet should be able to find a suitable option. The staff receive mixed reviews, but the majority of feedback is positive, highlighting their welcoming attitude and willingness to assist guests. The hotel is perfect for those looking for a fun and energetic stay in the city with plenty of options for nightlife entertainment. The ultra comfortable beds have been praised by several guests. While some guests have had exceptional stays, others have felt that the hotel does not deserve to be called a five star property. Overall, The Park Kolkata is a good option for those looking for a comfortable stay in a prime location.
Park Suites, located in the heart of Kolkata on the lively Park Street, is a favored choice among travelers for its central and strategic positioning. The vibrant neighborhood offers a plethora of bars, shops, and restaurants, making it a convenient hub for both leisure and business purposes. Guests commend the hotel's proximity to notable attractions such as the Indian Museum and New Market, along with nearby transport options like the Park Street Metro station, facilitating easy exploration of Kolkata. Amidst the bustling surroundings, the hotel maintains a cozy and peaceful atmosphere, complemented by spacious and well-appointed rooms that promise a comfortable stay.
Guests appreciate the quality and variety of breakfast options, which, despite minor preferences for a buffet style, are broadly praised for their taste and convenience. The staff's efforts to maintain hygiene and offer helpful service enhance the breakfast experience. The rooms at Park Suites are consistently applauded for their size, comfort, and cleanliness, with delightful amenities and effective WiFi adding to the overall positive experience. Guests enjoy lovely views and well-maintained modern interiors, ensuring restful nights despite occasional windowless setups.
Exceptionally high standards of cleanliness are a defining feature of Park Suites, with spotless rooms and welcoming atmospheres being recurrent themes in guest reviews. The staff's dedication to providing impeccable service further elevates the hotel's reputation, with personalized and proactive attention being highly valued by visitors.
Beds at Park Suites are generally considered comfortable, contributing to the restful experience, though some minor issues with pillows and bed configurations are noted. Nevertheless, the overall cleanliness and quality of the bedding continue to impress many guests. In summary, Park Suites offers a compelling blend of location, comfort, cleanliness, and service, making it an ideal choice for travelers seeking a worry-free stay in the heart of Kolkata.
Dora House in Kolkata stands out for its prime location nestled beside a picturesque lake, opposite the Hyatt Regency Hotel and near key landmarks like the Salt Lake Stadium and Apollo Hospital. It's conveniently close to the Salt Lake City Stadium Metro Station, facilitating easy city exploration. The tranquil setting on a dead-end street with access to the serene Subhash Sarobar park, ensures a peaceful stay free from traffic noise, despite the surrounding area's darker lanes at night.
The rooms at Dora House are a major highlight, praised for their spaciousness, cleanliness and ample natural light. They are designed with practicality in mind, featuring spotless bathrooms and fresh linen, contributing substantially to the guests' comfort. The beds receive exceptional praise for their comfort, often described as incredibly comfortable and conducive to a relaxing stay.
While the breakfast offering is somewhat limited and not complimentary, the dinner service, outsourced to a nearby restaurant, provides a variety of flavorful Indian and Chinese dishes delivered directly to the rooms. The dining service, although occasionally slow, generally satisfies guests with its quality and convenience.
Cleanliness at Dora House receives widespread positive feedback with guests regularly noting that the rooms and common areas are meticulously maintained, adding to the overall sense of comfort and hygiene.
The staff at Dora House receive particularly high commendations for their professionalism and warm hospitality. Guests frequently highlight the team's supportive, friendly and polite demeanor, which significantly enhances the overall experience and makes stays more enjoyable.
Overall, Dora House offers a harmonious blend of comfort, cleanliness and excellent service in a tranquil yet accessible location, making it a highly recommended choice for visitors to Kolkata.
Howard Johnson by Wyndham near Kolkata Airport receives significant praise for its strategic location. The hotel's proximity to the airport makes it an ideal choice for overnight and transit travelers. Guests appreciate the quick and easy access to the airport and nearby amenities like City Centre 2 mall and Spencer's Hyper Store. Though initially hard to find due to its placement away from the main road, the locality is described as nice, quiet and enhancing the overall stay experience.
Breakfast at the hotel garners mixed reactions. While many guests enjoy the delicious and wide-ranging breakfast spread, featuring quality fresh juice and a convenient start time of 7 am, others feel the variety is lacking, some items are stale and the overall quality does not meet expectations. Despite this, the hotel's food, cleanliness and efficient staff receive positive remarks with guests particularly appreciating the room service.
Rooms at the Howard Johnson by Wyndham are generally clean and comfortable, offering a peaceful atmosphere suitable for short stays. However, many guests find the rooms very small, often describing them as suffocating and congested. Some report issues with unpleasant smells, cleanliness and minor maintenance problems, suggesting that the hotel is more suited for brief stays rather than longer durations requiring more space and meticulous upkeep.
Cleanliness is another area with mixed feedback. Many guests commend the clean and tidy rooms and the promptness of the staff. However, several issues are raised, including partially clean bathrooms, smelly towels and poor maintenance practices. Instances like unsealed complimentary items and stained toilets indicate a need for more rigorous cleaning protocols to ensure consistent hygiene standards.
The hotel's staff receives predominantly positive feedback for their excellent service, friendliness and courteous behavior. Guests frequently highlight the attentiveness and supportive nature of the restaurant and front desk staff, contributing to a warm and welcoming experience. However, a few guests report rude behavior, slow service and an occasional lack of attention to customer needs, suggesting room for improvement in staff responsiveness and attentiveness.
Overall, Howard Johnson by Wyndham near Kolkata Airport offers a convenient and comfortable stay, particularly for short-term guests needing airport access. While the hotel excels in location, staff friendliness and general comfort, some areas like room size, breakfast quality and consistent cleanliness require attention to improve the overall guest experience.
Holiday Inn Kolkata Airport by IHG, enjoys a strategic location near the airport, praised by guests for its convenience and accessibility. Its proximity to key areas like Eco Park, the new town area and Sector 5 makes it a suitable option for both business and leisure stays. Local amenities such as restaurants, markets and a mall add to its appeal.
The hotel's breakfast offerings are well-received with guests complimenting the good spread and quality of food. The breakfast buffet is particularly appreciated for its variety and taste, despite occasional crowdedness and suggestions for better organization. Dinner experiences are also positive with many enjoying the quality and service, although some call for greater variety and improved presentation.
Rooms are generally described as spacious, clean and comfortable, though there are mentions of minor maintenance issues like broken tiles and problematic room locks. Cleanliness across the hotel shows a mixed picture, as some guests found their rooms and public areas well-maintained, while others cited instances of dust and uncleanliness.
The staff at Holiday Inn Kolkata Airport receive high praise for their courteousness, helpfulness and professionalism, creating a welcoming atmosphere for guests. There are, however, a few concerns regarding the knowledge and efficiency of some front desk staff.
The hotel offers complimentary wifi, which is appreciated by guests when it performs well, though its reliability can be inconsistent. The gym, while small and somewhat old, is well-maintained and equipped, providing a satisfactory workout experience. The rooftop pool is another highlight, noted for its cleanliness and pleasant setting.
Families find the hotel accommodating with family-friendly services and amenities. The bed quality garners mixed reviews; while primary beds are comfortable, extra bed provisions need improvement. Holiday Inn Kolkata Airport offers a near-luxury experience that aligns well with five-star standards for most guests, though some feel there is room for service enhancements.
For business travelers, the hotel provides a corporate-friendly environment with dedicated business facilities and proximate business properties, making it a suitable choice for professional stays.
Taj City Centre New Town, Kolkata enjoys a prime location, frequently praised for its convenience and accessibility, particularly because of its proximity to the airport and nearby shopping malls like City Centre 2, Pantaloons and Shoppers Stop. Guests appreciate the well-maintained, clean and beautifully designed environment, making it an excellent choice for travelers seeking both convenience and comfort despite its distance from the city center.
The breakfast experience is highly regarded, often described as amazing and lavish with an extensive variety, excellent quality and superb ambiance. Features like live flute music add to the positive dining experience. While some suggest that the menu could be more aligned with traditional Taj standards, the breakfast remains generally well-received.
Dinner at the hotel is also commended, particularly the buffet offerings and Bengali dishes, which are both delicious and reasonably priced. In-room dining adds to the favorable reviews, albeit with occasional mentions of specific dishes not meeting expectations. Despite minor concerns, the overall dining experience remains memorable.
Rooms at the hotel are praised for their comfort, cleanliness, spaciousness and tasteful furnishings with some rooms featuring luxurious amenities like Jacuzzis. While there are few mentions of minor issues like air conditioner noise or limited lighting, positive feedback about the comfort and modernity of the rooms prevails.
Cleanliness is a strong point with guests frequently describing the hotel as immaculate and the housekeeping staff performing superbly. The well-maintained property, alongside attentive and friendly staff, contributes significantly to an enjoyable stay.
Service at Taj City Centre New Town stands out with guests consistently praising the friendly, professional and attentive staff. Their dedication to hospitality, willingness to accommodate requests and cheerful demeanor make the experience particularly memorable.
The rooftop infinity pool is another highlight, offering stunning views over the city. Guests typically enjoy the pool area and commend the staff for their exceptional service, despite minor suggestions for improvement such as heating the pool.
For families, the hotel is seen as kid-friendly with the staff ensuring a comfortable and hassle-free experience for those with young children or elderly parents. Although room sizes can be slightly restrictive, the excellent room service compensates for this, making it a good choice for both work stays and family vacations.
In terms of luxury, Taj City Centre New Town does not disappoint. Guests describe the hotel as a luxurious oasis offering sumptuous accommodations and world-class facilities. The high level of service and elegant ambience make it a top choice for a luxury stay in Kolkata.
The JW Marriott Hotel Kolkata is a luxurious hotel with excellent amenities that provide guests with a dreamy and comfortable experience. The hotel's great location provides easy access to local attractions without being too far from the airport and the ambiance complements the spectacular views from the top floors, the bath tubs and the rooms. The breakfast spread is generally seen as excellent and the live stations are appreciated, although some guests suggested improving the menu's variety. The dinner offerings receive mixed reviews with some finding the food really tasty and others finding the limited selection of cuisines and unqualified dishes disappointing. Nevertheless, the hotel generally offers tasteful and comfortable rooms, equipped with spacious private bathrooms, rain showers and spa bathtubs. The housekeeping standards were generally good and staff members were described as courteous, caring, cooperative, well-trained, friendly and professional. Although some complaints were made about dirty glasses and tables at breakfast, many guests have found the hotel to be clean overall with good hygiene standards. The hotel's poolside area with an open-air restaurant and infinity pool, also received positive reviews with a few guests concerned about extra charges for services and the inability to smoke in certain areas. Business travelers have had mixed experiences, but the top management is impressive. Unsatisfactory staff interactions and frustrating wait-times for food have been reported by some guests, but the outstanding services and the amazing smells of nearby five-star restaurants are highly appreciated. All of these features make the JW Marriott Hotel Kolkata one of the best hotels to stay in Kolkata.
ITC Royal Bengal, a Luxury Collection Hotel in Kolkata, is a highly recommended option for travelers looking for a luxurious stay. The hotel's location is praised for its easy access to the airport and nearby convention center, although some guests suggest improving the road conditions outside the hotel. The breakfast is a hit among guests with a great range of items that left guests feeling spoiled for choice. The dinner received mixed reviews with some finding the buffet fabulous and others feeling that the food quality was not up to par. The rooms are spacious and comfortable with well-appointed amenities, although some guests noted issues with cleanliness. The staff is highly praised for their attentiveness, responsiveness and impeccable service, although a few guests had complaints about certain individuals. The hotel excels in providing fast and efficient wifi and the pool is considered a great spot to relax. The beds are exceptional in comfort and the hotel is considered opulent and luxurious with exceptional hospitality. The hotel is also a great option for business travelers, although some guests noted inefficiencies in billing and drink choices during dinner service. Overall, ITC Royal Bengal delivers an exceptional and truly royal staycation experience.
Roland Hotel is notably positioned in the central part of the city, offering convenient access to metro services and nearby attractions. Its peaceful setting provides a restful retreat, enhanced by security measures ensuring guests feel safe. The hotel's prime location is complemented by efficient onsite services and consistently praised for positive impressions, notably due to the breakfast experience.
Breakfast at Roland Hotel garners mixed reviews, yet many guests commend it for being hearty and wholesome with a substantial selection, including items like idli and omelets. However, there is room for improvement regarding variety and timing, and while some guests expressed dissatisfaction, overall the breakfast has commendable aspects worth noting.
The rooms at Roland Hotel are appreciated for their cleanliness and functionality, providing a comfortable stay with adequate space and favorable features like excellent water pressure and ample lighting. Despite some occasional maintenance concerns, such as electronic key issues and dated decor, guests generally find the accommodations satisfactory, with highlights on the value for money.
Guest experiences highlight the cleanliness of the rooms and bathrooms, reflecting dedicated upkeep efforts. The staff is particularly recognized for their friendliness and helpfulness, contributing positively to guests' stays. While some areas of the hotel could benefit from renewal, particularly concerning lingering odors and wear and tear in certain parts, the overall service quality remains commendable.
The hotel's staff plays a crucial role in elevating guest experiences through their accommodating and supportive behavior. Guests feel welcomed and assisted promptly, with notable mentions such as Babu Bhai reflecting the hotel's commitment to hospitality. Though there are isolated instances of subpar interactions, the prevalent satisfaction with the staff's service-minded approach is a defining feature of Roland Hotel.
Overall, Roland Hotel delivers a positive impression through its central location, welcoming environment, and dedicated staff, with room for enhancements in breakfast variety and certain amenities to match guests' expectations for an enriched stay.
A luxury hotel and a landmark of Kolkata, near the airport and many tourist spots.
Summary of reviews
The Taj Bengal hotel in Kolkata is a luxurious oasis located in the central Alipore neighborhood, offering easy access to nearby attractions such as Victoria Memorial and Park Street. The hotel's lush gardens and greenery provide a peaceful retreat away from the noise and traffic of the city and guests rave about the stunning views of Zoological Gardens and Victoria Memorial. The breakfast buffet is excellent with a great variety of choices and the dinner options are good, although some guests had issues with lack of organization and wait times. The rooms are well-designed and comfortable, although some may be comparatively smaller than other 5-star properties. The hotel is generally very clean and well-maintained with exceptional hygiene and Covid protection measures taken by the staff. Speaking of which, the staff at Taj Bengal is incredibly friendly, courteous and attentive, going above and beyond to exceed expectations and make guests' stay as comfortable as possible. The pool at the Taj Bengal received mixed reviews, but overall, the hotel is considered the best 5-star hotel in Kolkata by many guests, offering value luxury and the standard expected of a flagship hotel.