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Summary of reviewsThe Sunningdale is highly regarded for its enviable location in the heart of Bamburgh village, offering easy access to the breathtaking Bamburgh Castle, beautiful beaches and various local attractions. Guests enjoy stunning views, a tranquil yet central position and clean and comfortable accommodations, making it an ideal base for exploring Northumberland.
The breakfast experience at The Sunningdale is overwhelmingly positive, praised for its quality, variety and fantastic service. Guests appreciate the ample choice, hearty portions and the inclusion of vegetarian and gluten-free options. The full English breakfast is especially noted for its deliciousness and perfect cooking. While a few minor issues were mentioned, the overall breakfast experience is exceptional.
Dinner offerings are similarly well-regarded, described as delicious, amazing and exceptional. The menu's variety and high-quality dishes, like the meat pie and steak and ale pie, are frequently highlighted. Despite occasional availability issues and some pricing concerns, the dinner experience is considered highly pleasurable and worth recommending.
Rooms at The Sunningdale are praised for their comfort, cleanliness and tasteful decor with family rooms getting special mentions for their spaciousness. The modern bathrooms and comfortable beds add to the positive experience, although some minor issues like small room sizes and occasional noise were noted.
Exceptional cleanliness is a consistent theme with rooms and common areas meticulously maintained. Fresh, spotless conditions further enhance the stay, contributing to a pleasant and hygienic environment.
The staff at The Sunningdale continuously receive accolades for their friendly, welcoming and extremely helpful service. Their attentiveness and professionalism significantly elevate the overall ambiance of the hotel, making guests feel at home.
The WiFi service at The Sunningdale is a mixed bag with some guests praising its excellent coverage while others report slow and erratic connections. Though there are areas for improvement, the WiFi service generally provides a satisfactory experience.
Parking options receive mixed feedback with limited spaces often posing a challenge, especially during peak seasons. Despite this, the availability of free parking is noted as a benefit.
The beds at The Sunningdale have a majority of positive feedback, being described as comfortable and cozy. Some minor criticisms regarding small sizes and firmness were mentioned, but overall, guests enjoyed a restful sleep.
As a three-star hotel, The Sunningdale delivers a great value-for-money experience, often exceeding guests' expectations with its cheerful, straightforward accommodations.
Accessibility is somewhat limiting with ground-floor rooms available but no elevator access to upper floors, posing challenges for guests with mobility issues.
The hotel is exceptionally dog-friendly with welcoming facilities and services for canine companions. Special dog treats, friendly staff and clean, comfortable rooms make it a preferred choice for pet owners, ensuring both dogs and their owners have a pleasant stay.
In summary, The Sunningdale provides a well-rounded, welcoming environment with a superb location, excellent breakfasts, delicious dinners, clean and comfortable rooms, friendly staff and exceptional dog-friendly amenities. Some areas, such as WiFi consistency, parking availability and accessibility, could benefit from improvements, but overall, The Sunningdale remains a highly recommended choice for travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Guest House
This hotel is dog friendly and offers a retreat for exploring the Northumberland coastline.
Accessible Guest House
3-Star Guest House
Room Types
Small Double RoomWith a TV and free tea/coffee, each light, airy room also has a modern private shower room with free toiletries.
Twin RoomWith a TV and free tea/coffee, each light, airy room also has a modern private shower room with free toiletries. These rooms are located on the first floor and have views of Bamburgh Castle or Bamburgh Village.
Single RoomWith a TV and free tea/coffee, each light, airy room also has a modern private shower room with free toiletries.
Family Room (2 Adults + 2 Children)With a TV and free tea/coffee, each light, airy room also has a modern private shower room with free toiletries. This room is located on the top floor.
Family Room (2 Adults + 2 Children)With a TV and free tea/coffee, each light, airy room also has a modern private shower room with free toiletries. This room is located on the first floor or top floor.
Classic Double RoomLocated on the ground, first and second floors, most of these rooms have views of the village, coast and countryside.
Deluxe Double RoomThis is a spacious modern ground-floor room with a private seating area.
This room is non-pet friendly
Guest Reviews
8.8
Excellent
Location
The Sunningdale boasts an enviable location in the heart of the picturesque village of Bamburgh. Guests praise its proximity to the breathtaking Bamburgh Castle and beautiful beach, both just a short walk away. The hotel is ideally situated for exploring local attractions, including historical sites and a variety of pubs and restaurants, making it convenient for those wanting to experience the village's amenities. Many highlight the stunning views of the castle and sea, as well as the tranquil yet central position within the village. The surrounding area, known for its dramatic coastline and charming ambiance, is easily accessible from the hotel. Visitors also appreciate the cleanliness, comfort and friendly staff at The Sunningdale, enhancing the overall experience. The hotel's strategic location, combined with pleasant accommodations, makes it a perfect base for exploring both Bamburgh and the wider Northumberland region.
Breakfast
The breakfast experience at The Sunningdale is overwhelmingly positive with guests frequently highlighting its quality, variety and service. Many reviewers express high satisfaction with the ample choice and hearty portions, praising the fantastic selection that caters to diverse dietary needs, including vegetarian and gluten-free options. The full English breakfast receives special mention for its delicious taste and perfect cooking, alongside the buffet featuring cereals, fruits, pastries and yogurts.
Guests repeatedly describe the breakfast as amazing, splendid and outstanding, often noting the freshness and high-quality ingredients. The dining area and friendly, efficient staff further enhance the experience, contributing to a welcoming atmosphere.
A few reviews point out minor issues, such as overly greasy mushrooms and limited tea biscuits in the room, but these are rare exceptions in an otherwise stellar record. Overall, The Sunningdale's breakfast is highly praised for its substantial, well-prepared offerings that consistently leave guests satisfied and ready for the day.
Dinner
The Sunningdale Hotel's dinner offerings have received predominantly positive feedback from guests, according to numerous reviews. Many guests consistently described the evening meals as delicious, amazing, excellent and exceptional with some patrons particularly enjoying dishes like the meat pie and steak and ale pie. The restaurant's ambiance and dining room were often highlighted as superb and beautiful, contributing to an overall pleasant dining experience.
A noteworthy aspect is the quality and variety of the dinner menu, which has been appreciated for catering to various dietary preferences and featuring carefully selected options. Diners frequently mentioned that the food was not only tasty but also served with class and consistently hot, enhancing the enjoyment of their meals.
While the quality of food was overwhelmingly praised, there were occasional remarks about the restaurant's availability. The dining facility was not always open every night, which resulted in some guests unable to experience the evening meals during their stay. Additionally, a few reviews mentioned the meal prices as being a bit high for certain items like steak and chips.
Despite these minor issues, the overall sentiment towards the dinner experience at The Sunningdale is highly favorable with many guests recommending the restaurant and expressing a willingness to dine there again. Whether enjoying the meal with a great mix of food options or relishing a splendid dining room setting, the evening meals at The Sunningdale have left a lasting positive impression on its visitors.
Rooms
The Sunningdale offers a variety of room experiences, overwhelmingly positive, though some have noted small size issues. Many guests praised the rooms for their comfort, cleanliness and tasteful decor. Family rooms, in particular, received high marks for being spacious and well-decorated. Several rooms were noted for having lovely views, especially of landmarks like Bamburgh Castle and St. Aidens Church. Guests appreciated the modern bathrooms and found the amenities up to standard with many mentioning comfortable beds and powerful showers. The rooms are generally described as warm, cozy and airy with some noting stylish furnishings and great conditions. However, a few reviews pointed out minor inconveniences like small room sizes, narrow bathrooms and occasional noise.
Overall, guests enjoyed their stays, highlighting the spotless conditions and the well-appointed nature of the rooms. Despite a few issues with room size and some dated features, the travel experience at The Sunningdale remains very positive, offering a clean, comfortable and aesthetically pleasing environment for a pleasant stay.
Beds
At The Sunningdale, the beds have garnered a mixed reception from guests, though the majority of feedback is positive. Many visitors highlight the beds' comfort, describing them as comfortable, very comfortable and even super comfortable. Positive mentions extend to specific types of beds, such as king-size, double and single beds, which have been appreciated for their cozy and comfy nature. Some reviews note the presence of crisp bed sheets, clean conditions and nicely furnished beds, enhancing the overall sleeping experience.
However, there are mentions of a few downsides, including small double beds, a cramped bedroom and occasional discomfort due to hard or springy mattresses. A few guests found the beds to be lumpy or felt they could benefit from better mattresses. Despite these occasional criticisms, the overall sentiment leans towards satisfaction with the bed comfort at The Sunningdale, offering guests a generally restful night's sleep.
Cleanliness
Situated in a well-maintained and pristine environment, 'The Sunningdale' stands out for its exceptional cleanliness. Guests repeatedly highlight that every corner of the hotel, from rooms to common areas, is spotlessly clean and meticulously maintained. The rooms, described as modern, bright and comfortable, are consistently praised for their cleanliness and fresh appearance. Visitors can expect immaculate bedding, fresh towels daily and facilities that are kept to a very high standard. While a few areas show signs of wear and tear, the overall cleanliness is top-notch, ensuring a pleasant and hygienic stay for all. The staff receives commendation for their efficiency and friendly demeanor, further enhancing the welcoming atmosphere of this hotel known for its spotless and cosy accommodations.
Staff
The staff at The Sunningdale hotel consistently receive high praise for their exceptional service and professionalism. Guests frequently commend the staff for being friendly, welcoming and very helpful. The service is often described as fantastic with several reviewers noting that nothing is too much trouble for the staff.
The reception staff are particularly highlighted for their warmth and efficiency, making guests feel at home from the moment they arrive. Additionally, the young lady serving at breakfast is praised for her hard work and helpful demeanor. The overall ambiance of the hotel is elevated by the staff's friendliness and their attentive, caring nature.
Guests also appreciate the staff's ability to be both accommodating and informative, providing top-notch service throughout their stay. Whether it's the owners or the front desk personnel, the staff's exceptional work ethic and cordiality stand out. While one review mentioned a moment when no staff was present at reception, this appears to be an isolated incident in an otherwise glowing array of feedback.
Overall, The Sunningdale's team is described as brilliant, smashing and outstanding, contributing significantly to the hotel's positive reputation as a comfortable and welcoming place for travelers.
Wi-Fi
The Sunningdale offers a mixed experience when it comes to its WiFi service. On the positive side, the WiFi coverage is excellent in certain areas of the property with some guests describing it as wonderful and brilliant. However, other reviews point out that the wireless internet can be slow and erratic with occasional spotty service. Additionally, some rooms may not have the necessary information, such as the WiFi password, readily available, requiring guests to visit the reception. Overall, while there are strong points to The Sunningdale's WiFi, there are moments where the service could benefit from more consistency and clarity.
Parking
The Sunningdale offers a mix of parking options that guests have found to be both a convenience and a challenge. On the positive side, there is off-road and on-site parking available and free parking is noted as a benefit. Some guests found the parking adequate and had no issues with parking easily available during their stay.
However, parking at The Sunningdale often proves to be problematic, particularly during peak seasons. Many guests highlighted the limited number of parking spaces, noting there are only six spaces for twenty rooms, which means parking can be difficult to secure. The small and cramped car park often forces guests to park on the street, which can be inconvenient and tricky.
The tight parking spaces and restricted parking availability were common issues, causing a "hit and miss" experience for many visitors. Despite efforts to find a spot, some guests had to park away from the hotel, which can be a hassle, especially when the village itself experiences parking constraints.
Overall, while The Sunningdale does provide parking options, potential visitors should be prepared for the possibility of needing to find alternative parking, particularly during busy times.
3 Star
The Sunningdale is recognized as a decent hotel for the price, epitomizing a three-star hotel feel with its services and facilities. While it may not provide a luxury stay or five-star service, it shines as a great local spot for those visiting the area. The property is described as basic but down-to-earth, suitable for a quick trip and complemented by nice events nearby. Some guests believe The Sunningdale actually exceeds its three-star rating, noting it as the best three-star they've stayed in and deserving of even higher recognition. Overall, it represents a value-for-money choice for travelers seeking a cheerful and straightforward accommodation.
Accessible
The Sunningdale offers some level of accessibility for guests with disabilities but has notable limitations. Guests with mobility issues appreciated the availability of ground-floor rooms. However, accessing upper floors presents significant challenges due to the absence of an elevator. Those staying in top-floor rooms found the stairs difficult to navigate, particularly for individuals with knee replacements or other mobility concerns. Some rooms were small and had limited disability-friendly features. Showers and bathrooms were not fully accessible, lacking essential facilities like hooks for towels and having exposed showers. Overall, The Sunningdale provides some accessible options, but improvements could be made to better accommodate guests with disabilities across all rooms and facilities.
Dog Friendly
The Sunningdale has garnered praise for its exceptionally dog-friendly facilities and services. Guests appreciate the welcoming environment for their canine companions, highlighting that dogs are allowed throughout the premises, including during breakfast. The hotel is noted for its dog-friendly rooms and the provision of special dog treats. Rescue dogs, in particular, are warmly welcomed by the staff, who are described as great with pets. Cleanliness does not take a back seat, as the rooms and bedding are consistently reported as spotless and comfortable. The hotel ensures that both dogs and their owners feel delighted and well catered for, making it a preferred choice for those traveling with pets. Families, including those with up to two dogs, have found The Sunningdale to be spacious and accommodating. However, minor mentions of doggy smells underline the emphasis on a pet-centric environment. The dog-friendly atmosphere extends to the entire hotel, making it a pleasant stay for both humans and their furry friends.
No, The Sunningdale doesn't have any pool.
No, a spa isn't available at The Sunningdale.
Yes, The Sunningdale welcomes dogs.
No, parking facilities aren't available at The Sunningdale.