Banff Inn

Banff 51.18360200, -115.56214800 , 501 Banff Avenue (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBanff Inn is a well-regarded hotel known for its prime location on Banff Avenue, offering easy access to downtown Banff and surrounding attractions. Guests enjoy the convenience of being within a 10 to 15-minute walk from shops, restaurants and major attractions while still experiencing the tranquility of its quiet neighborhood. The hotel's underground parking is a commendable feature for those traveling by car and visitors frequently praise the clean and spacious rooms equipped with modern amenities.

The guest experience is further elevated by the hotel's dining options. Although breakfast offerings have room for improvement with many expressing disappointment over the limited and uninspiring selections, the dinner options, particularly the pizza from Carlito's, receive positive remarks. The restaurant serves as a convenient and casual dining spot, particularly appreciated by those returning from outdoor activities.

Banff Inn's rooms are consistently praised for their spaciousness, comfort and modern touches. Guests appreciate the clean and well-lit accommodations with amenities such as espresso machines, quality bedding and spacious layouts enhancing the stay. Minor improvements could be made in aspects like lighting, temperature control and bathroom sizes. Nevertheless, the overall sentiment remains positive.

Cleanliness is a standout feature with guests frequently noting the hotel's spotless condition. Housekeeping staff are commended for their attention to detail, ensuring both rooms and common areas remain impeccably maintained. This high standard of cleanliness contributes significantly to the overall pleasant guest experience.

The staff at Banff Inn are highly regarded for their friendliness and professionalism. Guests often highlight the warm and accommodating nature of the personnel, which greatly enhances the stay. The positive guest interactions and exceptional concierge services leave a lasting impression with many planning to return.

For those in need of reliable internet access, Banff Inn offers fast and efficient complimentary wifi throughout the hotel. This consistent connectivity is appreciated by guests, making their stay more convenient.

Banff Inn also caters well to ski enthusiasts with its close proximity to ski shuttle pick-up points and the town's charming atmosphere. The availability of ski rental services and a secure lock-up for ski equipment adds to the convenience for those looking to hit the slopes.

Bed comfort receives mixed reviews with many guests praising the comfortable and clean bedding, while others find the beds too firm or in need of updating. This discrepancy suggests an area for potential improvement to ensure a consistently restful sleep experience for all guests.

Overall, Banff Inn is a reliable three-star hotel offering good value, cleanliness, comfort and a welcoming atmosphere. Whether for a family vacation, a romantic getaway or an adventure-filled ski trip, the hotel's excellent location, spacious rooms and attentive staff make it a favored choice for travelers visiting Banff.
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Hotel near Ski Resorts
Situated on Banff Avenue, this inn offers easy access to the main street and the various stops for the free SkiBig3 shuttle service, making it a practical option for skiers.

3-Star Hotel
Offers comfortable accommodations and a convenient location on Banff Avenue. Known for good service and value. Consistently receives very good ratings from guests.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Queen Room with Two Queen Beds A cable TV and free WiFi are included in this room. Tea and coffee making facilities are provided. A private bathroom comes with a hairdryer. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

King Room A cable TV and free WiFi are included in this room. Tea and coffee making facilities are provided. A private bathroom comes with a hairdryer.

Loft Suite This 2-level spacious suite includes a cable TV and free WiFi. Tea and coffee making facilities are provided. A private bathroom comes with a hairdryer. Please note that the Loft Suite rate is based on 2 guests. Maximum occupancy is 6 guests (see Hotel Policies).

Superior Queen Room with Two Queen Beds A cable TV and free WiFi are included in this spacious room. Tea and coffee making facilities are provided. A private bathroom comes with a hairdryer. Please note: rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

King Room with Soaker Tub The double room has a balcony. The unit has 1 bed.

Family Suite The unit offers 3 beds.

Deluxe King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Queen Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Queen Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Two-Bedroom Suite This suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Banff Inn is renowned for its prime location, offering guests the convenience of being close to downtown Banff. Situated on Banff Avenue, the hotel finds itself within a 10 to 15-minute walking distance from all major attractions, shops and restaurants. Guests appreciate the ease of accessing the town's main boulevard, making it simple to walk or catch a bus to various destinations.

This well-located hotel provides a peaceful retreat yet remains in proximity to the vibrant town center. Many reviews highlight the quiet area while still being just a short walk away from the bustling core of Banff, offering a nice balance between convenience and tranquility.

The hotel’s underground parking is also a notable feature, making it easy for those traveling by car. Additionally, visitors commend the clean and spacious rooms, which boast modern amenities and comfortable accommodations, enhancing the overall stay experience.

Overall, Banff Inn's strategic location, combined with its friendly staff and well-maintained facilities, make it a favorable choice for travelers looking to explore Banff without the hassle of long commutes.

Breakfast
The guest reviews of the Banff Inn indicate that one major downside is the lack of breakfast options. Numerous reviewers expressed disappointment that breakfast was neither included in their stay nor available on-site. The absence of this service seemed especially inconvenient given the room rates, which many felt should have covered at least a basic breakfast.

Guests who encountered the available breakfast options described them as limited, uninspired and not worth the additional cost. There were also mentions of the breakfast buffet's lack of variety and quality with some describing the food as bland and insufficient.

Despite these breakfast-related criticisms, reviews did highlight some positive aspects of the Banff Inn. Staying at the hotel, guests appreciated the clean bedrooms and facilities. They also found the hot tub to be an enjoyable feature.

However, the predominant sentiment remains clear: the Banff Inn could significantly enhance the guest experience by revisiting its breakfast offerings and possibly including them in the room package for added convenience and value.

Dinner
The dining experience at Banff Inn features a centrally-located restaurant that offers both convenience and a reasonable selection of dishes. Many guests found the pizza, particularly from Carlito's, to be a highlight, complementing its substantial and delicious preparation. The pizzeria opens daily from 5 PM to 11 PM, providing a welcoming refuge for late diners.

The restaurant's service received mixed reviews; some patrons praised the service, noting that the staff went above and beyond, while others were less impressed with the attentiveness and atmosphere, remarking on issues like dim lighting and an uninviting ambiance. A few guests also mentioned isolated billing issues and cleanliness concerns with the coffee-making facilities.

Overall, the restaurant at Banff Inn was considered decent and convenient, particularly appreciated for its casual, welcoming vibe suitable for visitors returning from outdoor activities. However, guests seeking a more vibrant dining experience might consider exploring other local eateries such as the Old Spaghetti House, Greek restaurants or the nearby Irish pub.

Rooms
The guest rooms at Banff Inn receive high praise for their spaciousness and comfort. Many visitors highlight the large, well-equipped and clean rooms that contribute to a pleasant stay. Comfortable beds, high ceilings and tasteful decor add to the appeal. Modern amenities such as espresso machines, quality bedding and good coffee are noted as nice touches.

Guests appreciate the thoughtful layout and design of the accommodations, often mentioning that rooms are bright, well-lit and have sufficient space for relaxation and convenience. Some rooms even feature charming elements like soak tubs and fireplaces, enhancing the cozy ambiance. The loft-style rooms and spacious apartments are particularly favored for their convenience and family-friendly setups.

Although the general consensus is positive, a few minor areas for improvement are periodically mentioned. These include the need for brighter lighting, better temperature control and minor updates to the furnishings. Some guests also note that bathrooms can be on the smaller side and that noise from neighboring rooms or external areas occasionally disrupts the tranquility. The cost is sometimes mentioned as high, suggesting a higher expectation for value.

Overall, Banff Inn offers clean, comfortable and spacious rooms that satisfy most guests' needs, complemented by excellent amenities and a friendly staff. The hotel’s prime location and additional facilities like hot tubs, saunas and a well-maintained spa enhance the appeal of this lovely mountain lodge.

Beds
The beds at Banff Inn received mixed reviews from guests. Many appreciated the very comfortable and super comfy beds, noting high-quality bed linens and thoughtful touches like plentiful and clean pillows. Words like huge and spacious accompanied descriptions of the comfortable beds and several reviewers highlighted that these beds didn't squeak, contributing to a restful sleep environment.

However, a number of guests were less satisfied. Some found the beds to be hard, outdated or even rock hard with specific complaints about the poor quality of mattresses. There were mentions of uncomfortable pillows being too hard, which detracted from the overall comfort. A handful of guests mentioned that the beds were very small or the bedding was too small, contributing to their discomfort.

Overall, while a significant number of guests praised Banff Inn for providing a comfortable sleep experience, there were notable criticisms about the firmness and outdated condition of some beds and pillows, indicating room for improvement in ensuring a consistently comfortable experience for all visitors.

Cleanliness
The Banff Inn consistently receives high praise for its meticulous cleanliness. Guests frequently comment on the spotless and well-maintained rooms, which are described as spacious and comfortable. The overall property is noted for being both clean and tidy with an emphasis on modern updates and a well-maintained appearance. Cleanliness extends beyond the guest rooms to common facilities like the sauna and steam room, which guests also found clean and inviting.

The housekeeping staff are commended for their efficiency and consistent attention to detail, contributing to the public areas and rooms being kept in impeccable condition. Occasional reports of minor cleanliness issues, such as unclean showers or bedsheets, are mentioned, but these are infrequent and seem to be exceptions rather than the rule.

Overall, the reviews highlight a very clean and comfortable hotel experience with the added benefit of friendly and professional staff. The clean environment, combined with spacious accommodations and a good location, makes the Banff Inn a reliable choice for cleanliness-conscious travelers.

Staff
The staff at Banff Inn have earned consistent praise for their remarkable hospitality and dedication to guest satisfaction. Guests frequently describe the personnel as friendly, helpful and accommodating. The check-in process is noted for being pleasant and the front desk staff are mentioned multiple times for their professionalism and efficiency. Marvin, in particular, stands out as a great host, earning special commendations.

Concierge services are highlighted as exceptional, adding to the overall positive experience. Many guests appreciate how the staff goes above and beyond to make them feel welcome, often describing interactions as warm and courteous. While there were a few isolated comments about less than ideal conduct, the majority of reviews emphasize the positive traits with frequent mentions of the team being great, amazing and attentive.

The overall guest experience is enhanced by the staff's commitment to providing good service and creating a friendly atmosphere. Professionalism, courtesy and a genuine effort to assist with any questions or needs contribute significantly to why many guests plan to return to Banff Inn.

Wi-Fi
Banff Inn offers guests a reliable and fast internet connection in their rooms with complimentary wifi available throughout the hotel. The connectivity is noted to be quick and efficient, contributing to a positive experience for those needing consistent internet access. Many reviews highlight the good performance of the wifi and some even describe it as amazing and working well. However, it's important to note that parking might be an issue, as guests have mentioned needing to park on the road behind the motel, which doesn't offer vehicle safety.

Ski
Banff Inn offers a strategic location for ski enthusiasts, being close to convenient ski shuttle pick-up spots and public transit options like Roam, making access to ski areas straightforward and hassle-free. The town itself is charming and ideally situated, providing an easy drive to the nearby ski slopes. Guests appreciate the proximity to ski rental services and the secure lock-up facility for ski equipment. The hotel functions well as a base for skiing trips with shuttles available to transport guests to the hills. Additionally, the surrounding area offers a pleasant walk to various stores and restaurants, enhancing the overall convenience for visitors.

3 Star
Nestled in the breathtaking landscapes of Banff, 'Banff Inn' offers a range of accommodations and facilities that generally meet three-star expectations. Guests often note the hotel's affordability, making it a good value for its star rating. The rooms, described as large and very clean, stand out for their generous size, contributing to an overall sense of comfort. While the hotel maintains a basic, functional aesthetic, this simplicity does not detract from the overall satisfaction expressed by visitors.

The hotel has received praise for its excellent value with some guests even calling it an exceptional hotel. Satisfied customers frequently highlight the attentive service provided by the hardworking staff, who strive to ensure a pleasant stay. Although some aspects, such as room doors and certain architectural features like cathedral ceilings, received mixed reviews, the majority of guests seem content with their experience.

Despite a handful of comments suggesting that the hotel might be overpriced or not quite up to three-star standards, the positive remarks about its cleanliness, good value and quality service predominantly shape its reputation. Overall, 'Banff Inn' appears to be a well-regarded choice for travelers seeking comfortable and affordable accommodations in this scenic destination.

Honeymoon
Banff Inn delivers a cozy mountain vibe, perfect for honeymooners seeking a romantic escape. The hotel offers a special honeymoon package, including a honeymoon suite that promises romantic mountain views. The facilities are exceptional with a hot water pool and a spa that add to the experience. Guests frequently highlight the large, clean rooms with comfortable beds, ensuring a quiet and restful stay.

The hotel's location is another strong point, praised for being great and conveniently located with lots of parking available. Great value for money is a recurring theme with clean and spacious rooms making the stay both comfortable and enjoyable. The food also receives positive mentions, contributing to the overall exceptional experience. Whether for a romantic getaway or a fun, relaxing retreat, Banff Inn stands out with its excellent amenities and welcoming atmosphere.


No, Banff Inn doesn't have any pool.

No, a spa isn't available at Banff Inn.

No, Banff Inn doesn't allow dogs.

No, parking facilities aren't available at Banff Inn.

No, Banff Inn doesn't have a gym.

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