Banff Ptarmigan Inn

Banff, 337 Banff Avenue51.180184,-115.569845(Show on Map)

8.3

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Nestled in the heart of Banff National Park and surrounded by the breathtaking beauty of the Canadian Rockies, Banff Ptarmigan Inn is a picturesque mountain hotel just steps away from the bustling downtown area. Providing a comfortable and convenient base for exploring the stunning natural landscapes, the hotel features 134 cozy rooms and offers guests a wide range of outdoor activities such as hiking, canoeing, biking, skiing, skating and snowshoeing. With numerous amenities including complimentary Wi-Fi, underground parking, Banff Roam bus passes, two indoor hot tubs, a sauna, a steam room, an on-site restaurant and pet-friendly accommodations, the inn caters to both leisure travelers and those hosting meetings, weddings or other events in its versatile spaces, The Atrium and The Sundance Room. Banff Ptarmigan Inn is a superb choice for guests seeking to experience the enchanting beauty of Banff National Park, with its exceptional location, inviting amenities and commitment to guest satisfaction.

Summary of reviews

The Banff Ptarmigan Inn is a great choice for those looking for a centrally located hotel in Banff. The hotel's location is perfect for those who want to be close to all the attractions that the town has to offer with many shops, restaurants and attractions close by. The hotel also offers free underground heated parking, which is a valuable asset in a town where parking can be difficult to come by. The staff is friendly and accommodating with many guests praising the excellent front desk service and helpfulness of the staff. The rooms are clean and comfortable with some offering stunning views over Banff Ave and the mountains. The comfortable beds are a highlight for many guests. While the breakfast and dinner experiences are mixed, the hotel is an affordable option for those on a budget. The hotel's emphasis on skiing is clear with convenient access to the ski shuttle bus and ski lockers and storage available. Overall, the Banff Ptarmigan Inn is a great choice for those looking for a budget-friendly option in the heart of Banff.

Categories

Golf

This inn is located on Banff Avenue, offering a convenient position within the town for accessing transportation to the Fairmont Banff Springs Golf Course and other golf destinations.

Ski

Located on Banff Avenue, this inn provides guests with convenient access to the complimentary SkiBig3 shuttle service stops, making travel to the ski resorts straightforward.

Honeymoon

Located on Banff Avenue, this inn offers comfortable accommodations and easy access to the town's shops and restaurants. Its central location and cozy atmosphere make it a convenient base for a honeymoon in Banff.

Dog Friendly

This inn is pet-friendly.

Nightlife

Located in downtown Banff, this inn is close to Banff Avenue's many restaurants and bars.

Business

This inn provides a business center and meeting/banquet facilities. It also offers computers and a photocopier for business guests. The Banff Ptarmigan Inn has meeting rooms that can accommodate between 30 to 40 individuals.

Parking

The Banff Ptarmigan Inn provides parking for its guests. It is located in downtown Banff.

3 Star

Features a central location in Banff, providing easy access to the town center. Offers comfortable rooms and a serene mountain retreat. Known for its consistently high ratings and convenient location.

Accessible

Room Types

Standard Two Queen RoomThis room offers views of the atrium or the lobby. Maple furnishings finished in natural tones and Canadian-inspired artwork are featured.

Superior Two Queen RoomThis room offers an exterior view, select rooms boast a private balcony. Maple furnishings in natural tones and Canadian-inspired artwork are featured. Room is furnished with 2 queen-size beds or one queen-size bed.

King Suite - Mountain ViewFree Wi-Fi, a cable TV and a seating area are provided. A fireplace is also included. Mountain views are offered.

Superior King RoomThis room comes with a flat-screen TV, electric fan, coffee maker and tea kettle.

Superior Split King Queen RoomThis room features two flat-screen TVs, electric fan, coffee and tea maker.

Standard King RoomThis room comes with a flat-screen TV, electric fan, coffee maker and tea kettle.

Superior Two Queen Room With BalconyThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Superior King Room With BalconyThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 1 bed.

Superior Split King Queen Room With BalconyThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Featuring a balcony, this family room also provides a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

King Suite – Mountain View BalconyThis suite offers a fireplace. The suite provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.

About Banff Ptarmigan Inn

Banff Ptarmigan Inn is a charming mountain hotel nestled in the heart of Banff National Park, just a short stroll from the bustling downtown area. Surrounded by the breathtaking beauty of the Canadian Rockies, the inn offers guests the perfect escape to experience various outdoor activities, including hiking, canoeing and biking in the summer, and skiing, skating and snowshoeing in the winter. Boasting 134 cozy rooms and a prime location on Banff Avenue, Banff Ptarmigan Inn provides a comfortable and convenient base for guests to explore the stunning natural landscapes of the national park. The hotel features a wealth of amenities designed to enhance guests' stay, including complimentary Wi-Fi, underground parking, and Banff Roam bus passes. For relaxation and rejuvenation, the inn offers two indoor hot tubs, a sauna and a steam room, providing guests with an ideal space to unwind after a day of adventure. The on-site restaurant, Meatball Pizza & Pasta, serves up delicious dishes to satisfy any appetite, while pet-friendly accommodations ensure that furry friends are also welcome to join in on the fun. Banff Ptarmigan Inn is not only an ideal getaway for leisure travelers, but also caters to guests looking to host meetings, weddings, or other events. The hotel offers two versatile meeting spaces - The Atrium and The Sundance Room - perfect for small to mid-size gatherings. With its exceptional location, inviting amenities, and commitment to guest satisfaction, Banff Ptarmigan Inn is a wonderful choice for travelers looking to experience the enchanting beauty of Banff National Park.

Guest Reviews

8.3

Very Good

Review Summaries

Location

The Banff Ptarmigan Inn is situated in the heart of downtown Banff, making it an amazing spot for your stay. The central location of the hotel is perfect for those who want to be close to all the attractions that this charming town has to offer. You can walk everywhere you want to go in Banff, including the heart of the town's restaurant and shopping strip. The hotel is also conveniently close to the ski bus if you're planning to hit the slopes. The excellent location of the hotel cannot be understated with a bus stop right outside the front of the hotel, making it a great base for your Banff adventure. The hotel also offers free underground heated parking, adding to the convenience of its location. With many shops, restaurants and attractions close by, this hotel in Banff is a great place to start your adventure.

Breakfast

Guests at the Banff Ptarmigan Inn had mixed opinions on the breakfast. Some really enjoyed the breakfast, mentioning a lot of options to choose from, delicious food and great omelettes. Meanwhile, others felt that the choice of the breakfast buffet was limited and repetitive with some even saying that the buffet was subpar at best. Some guests found the breakfast to be expensive and not included in their package, while others expected the breakfast to be included and were disappointed to find out it wasn't. Some guests were happy with the a la carte breakfast, while others wished there were more options. Despite varying opinions on the breakfast, many guests enjoyed the facilities and location of the hotel.

Dinner

Unfortunately, the dinner experience at the Banff Ptarmigan Inn was a mixed bag. While some guests found the food creative and delicious, others thought it was absolutely horrible and couldn't go back for the last two days. Some guests were disappointed to find the restaurant and bar closed on the first night of their stay, while others were frustrated with changes to the breakfast offering. Service at the restaurant was described as horrendously slow by some, while others praised the restaurant for meeting their expectations and having excellent food and service. Some guests were disappointed to find the dining areas a bit dated and the ledges in the restaurant dusty. Additionally, room service was not good and the hotel did not have a concierge or travel desk. However, some guests found local restaurant recommendations from the staff to be excellent and within walking distance.

Rooms

The Banff Ptarmigan Inn offers a varied range of rooms within a unique fit to the culture of Banff. While some rooms come with stunning views over Banff Ave and the mountains, others are designed without window views or have a dark interior, albeit nice and clean. Some rooms are spacious and comfortable, while others are quite cramped and some guests have complained about the lack of soundproofing, old carpets and rips in the bedding. However, the hotel's housekeeping team makes the rooms perfect every day and some guests have praised the comfy beds and the woodwork, including a fireplace and heated bathroom floors. The hotel is perfectly located in the downtown area, but some rooms are noisy due to a lack of soundproofing. Be mindful that parking spaces and Tiefgarage are very small and tight. The room rates vary according to the size, view and amenities and some areas need remodeling. Nevertheless, some rooms are fantastic and a few lucky guests have received free upgrades and wine for their honeymoon.

Beds

Guests raved about the lovely rooms and especially the comfortable beds at Banff Ptarmigan Inn. Many described the beds as super comfy and exceptionally comfortable with some even claiming they were the most comfortable they've ever slept on. However, a few guests complained about noise from other rooms making it difficult to sleep. The pillows were also a mixed bag with some finding them delicious and others uncomfortable. Some rooms had two queen beds, which some guests appreciated while others preferred a single, big and cozy king size bed. Overall, the comfortable beds made for a nice stay at Banff Ptarmigan Inn.

Cleanliness

The Banff Ptarmigan Inn is an excellent choice for those looking for a clean and comfortable hotel with friendly staff. The rooms are very clean and nicely updated with clean bathrooms and fresh sheets. Housekeeping daily was noted by some guests, keeping the cleanliness at a high standard. However, some guests noted a lack of cleanliness in the leisure area and restaurant with dusty ledges and some areas not particularly clean. Overall, though, the hotel is a great location with accommodating staff and comfortable rooms, making it a lovely choice for a stay in Banff.

Staff

Guests of Banff Ptarmigan Inn have given high praise to the hotel’s friendly and accommodating staff, from the front desk to the dining area. Many reviews mention excellent front desk service with staff members going out of their way to ensure a pleasant stay. Other guests specifically noted the helpfulness of the staff and their welcoming attitudes. Housekeeping and waitstaff were also recognized for their friendliness and attentiveness. A few visitors had less positive experiences with some staff members, but overall, the majority of guests were impressed with the level of service provided by the staff. Whether it was providing local recommendations, restocking supplies or even offering complimentary glasses of wine, the staff were praised for their outstanding service.

Parking

Guests of the Banff Ptarmigan Inn are in luck when it comes to parking, as the hotel offers free, heated, underground parking on a first come first serve basis. Though the elevator may be a bit tight for those with ski or snowboard bags, guests appreciate the convenience and location of the parking. However, it's important to take note that the parking does fill up quickly and there may not be enough over-height parking options for larger vehicles. Some guests have had to park on the street or in a distant overflow lot and transport their luggage to the hotel. Additionally, the parking garage can be tight and may require extra caution when entering and exiting. Despite these minor inconveniences, guests appreciate the added amenities such as the jacuzzi, sauna and steam room that come with the underground parking option. Overall, the Banff Ptarmigan Inn provides convenient and free parking for guests, which is a valuable asset in a town where parking can be difficult to come by.

Ski

The Banff Ptarmigan Inn is the ideal base for skiers looking to hit the slopes. With convenient access to the ski shuttle bus, guests can easily reach the nearby ski resorts. The hotel offers ski lockers and storage and even a wax room for those needing to treat their gear after a day on the mountain. The emphasis on skiing is clear with the ski bus stop located right at the hotel's front door. Guests have used this service to access both downhill and Nordic skiing locations. The hotel's prime location also means that buses to ski fields and other destinations are readily available just outside the front entrance. In fact, the Sunshine Village bus picks up guests right at the doorstep every morning. For those looking to fully immerse themselves in the skiing experience, the Banff Ptarmigan Inn is the perfect choice.

3 Star

The Banff Ptarmigan Inn is a three star hotel that provides guests with an affordable place to stay in the heart of Banff. However, several guests have commented on the inferior quality of the hotel and the noise susceptible rooms. Despite the subpar furnishings and lack of A/C in some rooms, the hotel is considered average for the price paid per day. While some guests have had a hit or miss experience with the hotel, others have been pleased with the affordability and central location. The decor is looking dated and tired, but as one guest put it, "it's Banff so it's to be expected." Overall, if you're looking for a budget-friendly option in the heart of Banff, the Banff Ptarmigan Inn might be worth considering, but don't expect luxury or high-end amenities.

FAQ

No, Banff Ptarmigan Inn doesn't have any pool.

No, a spa isn't available at Banff Ptarmigan Inn.

Yes, Banff Ptarmigan Inn welcomes dogs.

Yes, parking facilities are available at Banff Ptarmigan Inn.

No, Banff Ptarmigan Inn doesn't have a gym.

Location

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