This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.
Summary of reviews
Fairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
Moose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.
Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.
The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.
The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.
The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.
Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.
The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.
Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.
Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.
Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
Fox Hotel and Suites is highly praised for its exceptional location in the heart of Banff, offering a perfect blend of tranquility and accessibility. Situated on Banff Avenue, it provides convenient access to shops, restaurants and various local attractions, all within a short walking distance. The availability of public transportation right outside the hotel further enhances its appeal, making it an ideal base for both relaxation and adventure in Banff.
Guests generally appreciate the breakfast offerings, although they note it could be improved with more variety. The continental breakfast, while basic and sometimes repetitive, offers a selection of waffles, toast, pastries and cereals, providing a convenient start to the day.
The on-site dining at Chili's receives positive reviews for its good and reasonably priced food. Guests enjoy the convenience of having a restaurant on the premises, finding both lunch and dinner options to be delicious and accommodating even for teens.
The rooms are a mix of praises and critiques. Suites are notably spacious, comfortable and well-equipped with kitchenettes and balconies, making them popular with families. However, standard rooms are often described as small and in need of updates with occasional maintenance and cleanliness issues.
Cleanliness receives overall commendation with special mention of the housekeeping staff's diligent efforts to maintain tidy and fresh-smelling rooms. Some public areas, however and specific instances in the rooms require better upkeep.
The staff at Fox Hotel and Suites are a standout feature, frequently praised for their friendliness, helpfulness and exceptional service. Guests highlight the staff’s warm and accommodating demeanor, which significantly enhances the overall stay experience.
WiFi at the hotel is generally reliable and strong, aided by individual routers in each room, though some guests have noted occasional instability.
The gym facilities receive mixed reviews with many guests finding the space and equipment lacking and in need of modernization. In contrast, the hot pools are a unique and cherished feature with their cozy underground and cave-like design being especially popular.
Parking is convenient and secure, although the limited number of spaces can pose a challenge during busy times. Valet services are particularly praised for their efficiency.
The hotel is very family-friendly, offering configurations and amenities that cater well to families, including spacious suites and a fun, private cave-like pool. However, very young families might find some minor inconveniences.
For ski enthusiasts, the hotel offers a seamless experience with convenient ski bus services and secure ski locker storage, making it highly recommended for those looking to hit the slopes.
Overall, Fox Hotel and Suites offers a comfortable, convenient and memorable stay, especially valued for its location, friendly staff and unique amenities.
Canalta Lodge in Banff garners overwhelmingly positive reviews for a broad range of attributes, making it a favored choice among visitors. Located on Banff Avenue, it strikes a perfect balance between accessibility and tranquility, being a scenic 15-minute walk from downtown Banff's attractions, shops and restaurants. The nearby bus stops and shuttle services further enhance its appeal, easing transit to Banff National Park and local ski slopes.
The lodge’s complimentary breakfast receives high marks, praised for its variety and quality, offering hearty and filling options catering to diverse dietary needs. Although some variety in the menu could improve the breakfast experience, the majority of guests find it adds significant value to their stay. The evening dining experiences, including the delightful s'mores ritual, contribute positively to guests' overall satisfaction despite some mixed feelings about the restaurant's quality.
The rooms are lauded for their cleanliness, comfort and modern decor. Spacious, well-equipped with amenities and often featuring lovely views, the rooms are a highlight for many. While some guests mention minor issues such as dim lighting and occasional noise, these do not overshadow the overall positive experience. The lodge’s exemplary cleanliness extends to its common facilities, creating a welcoming and kid-friendly environment.
Staff at Canalta Lodge consistently receive high praise for their friendliness, helpfulness and professional demeanor. Known for going above and beyond to enhance guest experiences, the staff contribute significantly to the lodge's warm and welcoming atmosphere. The fast and reliable complimentary Wi-Fi is another appreciated feature, ensuring guests stay connected effortlessly.
The spa amenities at Canalta Lodge, including hot tubs, saunas and cold plunge pools, are standout features that many guests enjoy. These facilities provide a relaxing retreat after a busy day, contributing to the overall appeal of the lodge. The on-site gym, although small, is modern and well-equipped, adding to the positive guest experience.
Parking options, including secure, heated underground parking, are generally well-received. Guests find the convenience and affordability of the parking options, despite a few concerns about noise and space, add to their comfort.
For families, Canalta Lodge is particularly appealing. The family-friendly amenities, spacious rooms and fun activities like s'mores and board games make it an ideal choice. The ability to book hot tubs for exclusive family use, coupled with the pet-friendly policy, ensures a memorable family stay.
In conclusion, Canalta Lodge in Banff offers a comprehensive and enjoyable experience with its excellent location, quality breakfast, comfortable rooms, exceptional staff, robust Wi-Fi, relaxing spa amenities, practical parking solutions and family-oriented features. It stands out as a commendable choice for anyone visiting Banff.
The Malcolm Hotel in the heart of Canmore, nestled amid the stunning Rockies, receives high praise for its optimal location, comfortable accommodations and excellent service. Visitors are consistently impressed by the hotel's proximity to the town center and its selection of shops, restaurants and scenic walking paths. The breathtaking mountain views visible from the hotel's pool and hot tubs enhance the overall experience.
Guests frequently commend the hotel's clean, spacious rooms and stylish design, along with the quality amenities such as the well-maintained pool and hot tubs. The rooms are described as modern, extremely clean and comfortable with many offering picturesque vistas. The hotel also benefits from attentive and friendly staff, who contribute significantly to the pleasant stays with their dedicated service.
Breakfast at The Malcolm Hotel stands out with many guests rating it as fantastic and delicious, featuring notable dishes like avocado French toast. Similarly, the dining experience overall is well-received with particular praise for the Sterling restaurant and bar meals, though a few guests mention concerns over pricing and allergy accommodations.
Cleanliness is another strong point with the hotel often described as immaculate. Some minor issues, such as occasional noise and isolated cleanliness concerns, were promptly addressed by the responsive staff.
The hotel's staff receive considerable accolades for their friendliness, helpfulness and professionalism, enhancing the warm and welcoming atmosphere. The pool area, although sometimes busy, is lauded for its incredible views and ambiance, making it a highlight for many guests.
Parking options are favorable with secure free outdoor and underground facilities available. Though the underground parkade can be tight for larger vehicles, it remains a valued feature.
Finally, the hotel's beds are frequently highlighted for their exceptional comfort, contributing to restful sleep for most guests, despite a few comments about specific pillow and mattress issues.
In summary, The Malcolm Hotel offers an impeccable blend of location, comfort and service, making it an excellent choice for those exploring Canmore while enjoying top-notch hospitality and stunning mountain vistas.
MTN House By Basecamp is a well-regarded hotel nestled in a stunning location, offering an ideal base for exploring the breathtaking Banff area and the charming town of Canmore. Guests appreciate the hotel's prime setting, which provides easy access to natural beauty, local amenities, and major routes. The hotel's modern facilities boast clean, spacious, and stylishly decorated rooms, often lauded for their comfort and superb mountain views.
The in-house dining experience at MTN House is another highlight, with guests praising the restaurant's delicious meals and excellent service. The brunch items and happy hour offerings receive particular commendation, although breakfast could benefit from more variety. Dining options are consistently evolving, promising further enhancements to guests' culinary experiences.
Guests consistently express satisfaction with the exceptional service and warm hospitality provided by the friendly and knowledgeable staff, who enhance the overall guest experience. The hotel's commitment to cleanliness is evident, with guests often remarking on the pristine condition of the facilities and rooms.
Families find the hotel particularly accommodating, benefiting from spacious rooms with thoughtful features. The hotel provides ample free parking and reliable WiFi, adding to its practicality and convenience for travelers. Although the proximity to the highway may bring some traffic noise, the location's seclusion offers tranquil mornings surrounded by awe-inspiring mountain vistas.
Overall, MTN House By Basecamp delivers a luxurious and comfortable stay, characterized by modern aesthetics, outstanding service, and a welcoming atmosphere, making it a preferred choice for travelers seeking both relaxation and adventure in a picturesque setting.
Castle Mountain Chalets, situated in the heart of the Canadian Rockies, provides an exquisite and serene retreat for nature enthusiasts and romance seekers alike. The chalets boast an unbeatable location between Banff, Lake Louise, and Kootenay National Park, offering breathtaking mountain vistas and easy access to iconic outdoor destinations. Visitors appreciate the peaceful yet central setting, allowing for a cozy getaway while remaining close to popular attractions and essential amenities. The on-site grocery shop and petrol station add convenience to the otherwise tranquil escape.
The accommodations at Castle Mountain Chalets are consistently praised for their spacious, clean, and cozy atmosphere. Guests find themselves at home in the well-designed apartments and log cabins equipped with full kitchens, multiple bedrooms, and luxurious amenities such as jacuzzi tubs and open fireplaces. The emphasis on sustainability and cleanliness further enhances the comfort of the chalets, contributing to an enjoyable experience surrounded by picturesque landscapes.
Service at Castle Mountain Chalets distinguishes itself through a dedicated and friendly staff who go above and beyond to ensure a memorable stay. While there are minor inconsistencies, the overall impression of the staff is overwhelmingly positive. Thoughtful gestures, such as preemptive firewood preparation and personalized service from staff members like Hailey and Darien, enhance the guest experience.
Although there are mixed reviews about the beds, with some finding them exceedingly soft, the majority of visitors enjoy a comfortable night's sleep supported by good pillows. The luxurious touches throughout the chalets, including soothing features like spa baths and jacuzzis, resonate deeply with guests, captivating them with comfort and relaxation after long journeys.
Castle Mountain Chalets also captures the essence of romance, offering a tranquil setting ideal for couples looking to unwind and connect. Special touches like complimentary wine for honeymooners and amenities like hot tubs for two add to the intimate ambiance, making it a perfect destination for celebrating significant life events.
Overall, Castle Mountain Chalets stands out as a remarkable location for those seeking immersion in nature’s beauty, enveloped by luxury and exceptional service.