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Summary of reviewsNew Siam Riverside consistently receives high praise for its exceptional location on the banks of the Chao Phraya River. Guests appreciate its proximity to major Bangkok attractions like Khao San Road, the Grand Palace, Wat Pho and Wat Arun. The nearby Phra Athit ferry station enhances convenience, making exploration easy, while the hotel's serene atmosphere, combined with lively neighborhood access, offers a perfect balance for sightseeing and relaxation. The scenic views from the pool and terrace, especially during breakfast, add to the charm.
Breakfast is another highlight, frequently commended for its variety and quality. Guests enjoy the mix of Western and Asian dishes, fresh eggs, pancakes and fruit, all served in a pleasant riverside setting. Although there are occasional mentions of limited options and industrially produced items, the general sentiment is positive with many appreciating the delicious and varied offerings.
Dinner at the hotel's restaurant also receives favorable reviews with guests relishing the tasty cuisine, reasonable prices and the picturesque river views. The outdoor dining spaces, coupled with the charming ambiance of illuminated dinner boat rides, enhance the dining experience. Despite some minor criticisms regarding dining hours and service lapses, most guests speak highly of the quality and affordability of the food.
Rooms at New Siam Riverside evoke mixed reactions. While many guests find the rooms clean, comfortable and functional with desirable amenities like balconies and great river views, there are consistent remarks about the need for updates. Complaints about musty smells, dated furniture and variable air conditioning effectiveness are noted. However, the hotel's strategic location and picturesque views help mitigate some of these concerns.
Cleanliness garners varied feedback. Many guests praise the cleaning standards in rooms and common areas, including the pool. However, issues such as musty odors, outdated bathrooms and instances of ants and bugs occasionally surface. Despite these issues, some areas were described as adequately clean and there is potential for improvement with more consistent maintenance.
The hotel's staff stand out for their friendliness and helpfulness. Guests frequently highlight the team's politeness and attentiveness, contributing to a welcoming atmosphere. Though there are occasional mentions of slow check-ins and less favorable interactions, the overall impression is one of satisfaction with the staff's dedication.
Wi-Fi connectivity seems to be a common issue with guests often complaining about its unreliability and weak signal, particularly in certain rooms and floors. While some describe the Wi-Fi as acceptable in public areas like the lobby, there is a general consensus that the internet service needs improvement.
The pool at New Siam Riverside is a standout feature, receiving overwhelmingly positive feedback. Its location by the river, clean and well-maintained environment and pleasant temperature make it a refreshing retreat. While it can get crowded, the poolside amenities and scenic setting enhance the overall experience.
Families find the hotel accommodating with amenities like extra beds and interconnected rooms. The serene garden and strategic location near family-friendly attractions make it a convenient base for exploring Bangkok. Although some family rooms are small, the hotel’s overall family-friendly atmosphere is highly appreciated.
Beds generally receive positive reviews for their comfort, contributing to a good night's sleep. Despite mentions of some old mattresses and uncomfortable pillows, the majority of guests find the bedding satisfactory and conducive to a restful stay.
Overall, New Siam Riverside is a budget-friendly choice that offers a strategic location, beautiful views and friendly service with areas for improvement mainly in room updates, cleanliness consistency and Wi-Fi reliability. Show more
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Categories
Cheap Hotel
Situated in the Phra Nakhon area of Bangkok, New Siam Riverside offers budget-friendly accommodations with a riverside location. It provides essential amenities and convenient access to historical sites and cultural attractions.
3-Star Hotel
Located on Thanon Phra Athit, this hotel offers beautiful riverside views and easy access to the city's cultural sites. It is known for its comfortable rooms and relaxing atmosphere.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room features air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Superior Double Room with Terrace and City ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Superior Triple RoomProviding free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit offers 3 beds.
Superior Twin Room with River ViewGuests will have a special experience as this twin room offers a pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Superior Double Room with River ViewGuests will have a special experience as this double room offers a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.
Suite with River View (Double bed)Guests will have a special experience as the suite offers a pool with a view. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with pool views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Double Room with Balcony and River ViewThis double room features a pool with a view. The spacious double room features air conditioning, a seating area, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe Twin Room with Balcony and River ViewThis twin room's standout feature is the pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
New Siam Riverside Hotel is consistently praised for its exceptional location. Nestled on the banks of the Chao Phraya River, guests enjoy stunning river views and a peaceful, yet central, position in Bangkok. The hotel provides easy access to major tourist attractions such as Khao San Road, the Grand Palace, Wat Pho and Wat Arun, all within walking distance or a short ferry ride away. The nearby Phra Athit ferry station enhances connectivity, making it convenient for exploring the city. The strategic location also means guests are steps away from lively neighborhoods, bustling markets and a variety of dining options. Despite its centrality, the hotel maintains a serene atmosphere, making it a perfect spot for both sightseeing and relaxation. Additionally, the views from the pool and terrace, where breakfast is served, are particularly highlighted for their beauty. Overall, the New Siam Riverside Hotel combines accessibility, tranquility and scenic beauty, making it an ideal base for a memorable stay in Bangkok.
Breakfast
New Siam Riverside enjoys numerous accolades for its breakfast offerings, painting a vivid picture of morning delight by the Chao Phraya River. Most guests praise the breakfast for its variety and quality with terms like "very good buffet breakfast," "fantastic outdoor breakfast right by the river," and "delicious and varied" frequently mentioned. The setting adds to the appeal with many enjoying breakfast on the terrace, relishing the river views.
A notable highlight is the combination of Western and Asian dishes, featuring fresh egg dishes, pancakes, fruit, vegetables and continental options. This mix caters to diverse palates, ensuring guests have plenty of choices. The breakfast area is often described as pleasant and well-served with quick replenishment and friendly staff contributing to a positive dining experience.
However, some reviews indicate that the breakfast can sometimes fall short, mentioning limited options and occasional lapses in quality. Issues like the buffet not being replenished close to closing time and certain items being industrially produced are noted. Despite these critiques, the general consensus leans heavily towards a satisfying and enjoyable breakfast experience.
In conclusion, breakfast at New Siam Riverside garners largely positive reviews with its variety, quality and riverside setting being standout features. While not without minor criticisms, the overall sentiment remains favorable, making it a noteworthy aspect of the guest experience.
Dinner
New Siam Riverside offers a diverse dining experience that received a warm reception from many guests. The hotel's restaurant stands out for its excellent and tasty cuisine, including delicious lattes, watermelon juice and reasonably priced beers. Patrons frequently comment on the affordability and quality of the food, describing it as delicious, inexpensive and comparable in quality to what can be found on the streets. Dining at the hotel is also enhanced by the beautiful river views from the terrace, where guests can choose to eat indoors or outdoors.
The evening meal experiences were generally praised with several guests mentioning they enjoyed perfect dinners and lovely meals at reasonable prices. The delightful surrounding ambiance, especially the illuminated dinner boat rides reflecting off the river, added to the charm. Additionally, the restaurant’s outdoor dining spaces provide a relaxed and pleasant atmosphere.
Although there were some criticisms regarding the inability to dine after 9:30 PM and occasional lapses in service, such as having to pay immediately upon receiving meals, the overall impression of the dining experience remains positive. Guests frequently mention the restaurant's good quality, delicious meals and friendly, helpful staff.
Moreover, dining is not limited to dinner; the hotel serves lunch and breakfast as well, maintaining the quality and adding to the convenience. The poolside food and drink service also comes recommended. With its excellent location, reasonable prices and tasty cuisine, many found dining at New Siam Riverside quite satisfactory.
Rooms
New Siam Riverside offers varying room experiences for its guests with several points of praise and areas needing attention. Positively, the rooms are often described as clean, comfortable and functional with some featuring great views of the river and spacious layouts. Guests appreciated the inclusion of amenities like reliable lockboxes, fridges and clean bathrooms. Rooms with balconies were particularly popular for their relaxing views.
However, there are consistent issues mentioned across reviews. Many guests felt the rooms were outdated with common observations of musty smells, dated furniture and the need for better maintenance. The air conditioning’s effectiveness varied and rooms were not always cleaned daily, leading to occasional reports of bugs and musty odors.
Despite the mixed feedback, some rooms were noted as beautifully appointed, spacious and functional. The hotel’s location and views, particularly those facing the river, received praise, balancing out some of the less favorable comments about room conditions and maintenance. Overall, while the hotel offers comfort and scenic views, there is a clear call for renovation and improved housekeeping to enhance the guest experience.
Beds
The reviews for the beds at New Siam Riverside paint a mixed but mostly positive picture. Guests frequently praised the comfort of the beds, describing them as spacious and providing a good night's sleep. Many mentioned that the beds were very good and even excellent for restful sleep. Bed cleanliness was also a highlight with clean bed linens and tidy rooms contributing to a positive experience.
However, some guests noted issues with the bedding and mattresses. There were mentions of old and worn mattresses, uncomfortable pillows that were often too hard or too thick and occasional bed mite bites. A few reviews suggested that the beds need updating with some describing them as small or insufficient for their needs.
Despite these drawbacks, the general consensus leaned towards the beds being comfortable and conducive to a good night's rest. Rooms with a view of the river were particularly appreciated and the overall spaciousness added to the comfort of the stay. While improvements could be made, many guests found the beds at New Siam Riverside satisfactory for their needs.
Cleanliness
New Siam Riverside has received varied feedback when it comes to cleanliness. Many guests appreciated the clean rooms with several mentioning that the hotel and rooms were very clean, tidy and comfortable. The pool area also garnered positive remarks for its cleanliness and the overall cleaning services were generally commended as good.
However, some guests reported issues with cleanliness. Rooms were described as old and musty with outdated bathrooms needing maintenance and deep cleaning to address mold and unpleasant odors. There were also mentions of ants, bugs and dirty carpets, as well as dirty pool showers and crumbling pool edges. Hallways and communal areas seemed neglected at times with complaints about dirty ashtrays, beer bottles and stained mattresses left in corridors.
The cleanliness of the hotel overall was noted to be superficial with some guest rooms and areas not cleaned regularly and certain items like curtains and windows needing attention. Issues such as inadequate air conditioning maintenance, dirty towels and foul smells in hallways were highlighted. Additionally, there were specific mentions of bed bugs and unpleasant odors in some bathrooms.
Despite these mixed experiences, some guests did find the premises adequately clean and functional. The hotel’s strategic location was also a positive note for many, suggesting potential for an improved experience with a focus on addressing the highlighted maintenance and cleanliness issues.
Staff
New Siam Riverside is notable for its consistently friendly and helpful staff, making guests' stays particularly pleasant. Reviews highlight the team's politeness, attentiveness and willingness to assist. Guests frequently mention the exceptional customer service, describing the staff as warm, accommodating and exceptionally kind.
The reception staff are often praised for being pleasant and efficient, though there are occasional comments about slow check-ins and some lack of attentiveness. Dining and bar staff receive generally positive feedback, appreciated for their friendliness and the quality of service with some remarks on specific team members who remember guest preferences.
However, there are a few mentions of less favorable interactions, including unmotivated or unfriendly staff, particularly at reception and housekeeping. Despite these instances, the overwhelming sentiment among guests is one of satisfaction with the staff's dedication and helpfulness.
Overall, travelers can expect a welcoming atmosphere with a team that strives to make their experience enjoyable. While not without minor hiccups, the staff at New Siam Riverside generally receive high marks for their service and hospitality.
Wi-Fi
The Wi-Fi at New Siam Riverside has received a mix of feedback from guests with the majority leaning towards the negative. Many reviews indicate significant issues with the internet connection with guests describing the Wi-Fi as very unreliable, often with a weak or nonexistent signal. Some guests mentioned that the Wi-Fi was particularly bad on certain floors and in specific rooms, such as the sixth floor and the suites. Frequent disconnections and the need to constantly log back in were common complaints, leading to frustration for those needing a stable connection.
However, there were a few positive notes with some guests describing the Wi-Fi as very good or acceptable. It seems that the quality of the Wi-Fi can vary significantly depending on the location within the hotel. The lobby area is mentioned as having better reception compared to the rooms. Overall, while there are occasional mentions of good or acceptable Wi-Fi, the general consensus is that the hotel’s internet service needs considerable improvement to meet guests' expectations.
Pool
The pool at New Siam Riverside has garnered overwhelmingly positive feedback from guests, frequently described as nice, beautiful and fantastic. It provides a refreshing escape from the Bangkok heat, especially appreciated after a hot day exploring the city. The pool’s location by the river offers a tranquil and scenic setting, enhancing the overall guest experience. The area is kept clean and well-maintained, though some reviews note it can get crowded and that additional sun loungers could be beneficial. Guests find the pool’s temperature pleasant and enjoy the convenience of provided towels. Despite its smaller size, the pool’s well-placed jets, waterfall and jacuzzi features make it a pleasant amenity. The adjacent poolside bar service and seating areas add to the appeal, although a few comments mention minor issues such as the need for more maintenance and occasional overcrowding. Overall, the pool remains a standout feature, providing a cool, relaxing retreat with beautiful river views.
Family
'New Siam Riverside' presents itself as an ideal destination for families traveling with children. The hotel stands out due to its warm family atmosphere and numerous amenities tailored for family comfort. Parents can enjoy peace of mind, knowing their children will be well-attended to, even being provided with options like extra beds and cots. Rooms are exceptionally accommodating for families with some featuring cool, interconnected spaces that children find exciting. However, it's worth noting some family rooms seem small and lack sufficient blankets.
The hotel's garden provides a serene setting for breakfast and relaxation, enhancing the overall cozy and comfortable experience. Location-wise, it is perfectly situated, close to attractions suitable for families, making it a convenient base for exploring the area. Despite some rooms needing upkeep and few sockets in certain areas, the hotel consistently delivers a high level of comfort and convenience, making it easy to see why returning guests describe it as an oasis of tranquility.
Additionally, the hotel's pool, although deep for younger kids, makes for an enjoyable swim for older children and teens. Overall, New Siam Riverside is a friendly and accommodating haven for families with a strong recommendation from satisfied guests who plan to return and it comes highly recommended for family vacations.
3 Star
New Siam Riverside is a budget-friendly choice for travelers looking to enjoy Bangkok without breaking the bank. Despite the building showing its age and the establishment needing some renovation to improve the overall guest experience, it maintains a good standard of cleanliness with spacious rooms.
The hotel offers a solid three-star level of service, which is deemed adequate for sightseeing travelers. Even though it doesn't meet the highest standards set by Booking.com and some may find it inferior to similarly priced properties in the area, this hotel still presents good value for money. The affordable city-view rooms are particularly appreciated by guests.
Breakfast receives positive remarks with plenty of European options and enjoying it on the terrace is a nice touch. Moreover, the hotel's location is highly praised – its proximity to ferry services makes navigating the city convenient. The staff also contributes positively to the guest experience with their good service.
Overall, New Siam Riverside offers a good price-quality ratio, making it a satisfactory choice for those seeking an affordable stay in Bangkok with adequate amenities and services.
Business
New Siam Riverside offers a blend of facilities and services that cater to business travelers. The hotel is noted for its suitability for business trips with a neat finish that supports remote work. Guests appreciated the helpfulness of the staff, particularly in organizing trips and transportation. While the hotel presents good value for money, there is room for improvement in service structure and staff promptness. Additionally, the hotel could benefit from some renovations and amenities like more swimming pool parasols. Connected rooms are available for those traveling with children.
Outdoor Pool
The outdoor pool at New Siam Riverside garners high praise from guests, boasting a serene and picturesque setting along the Chao Phraya River. Many highlight the pool's cleanliness and well-maintained condition, emphasizing that it's a great spot to relax and cool off after exploring the city. The views from the pool area are described as sensational, adding to the overall appeal.
Guests appreciate the ample sun beds and the convenient access to a restaurant and outdoor terrace, enhancing their poolside experience. The pool area is noted for being spacious and beautifully landscaped, offering a peaceful retreat. Despite some comments about its smaller size and occasional crowding, the pool remains a favored amenity due to its refreshing ambiance and good service.
The convenience of poolside breakfast and meals is another highlight, making morning swims particularly enjoyable. While some mention areas needing a bit more maintenance, such as sweeping and additional pool chairs, most reviews are overwhelmingly positive. The combination of a clean pool, scenic views and a relaxing atmosphere makes the New Siam Riverside's outdoor pool a standout feature of the hotel.
Honeymoon
New Siam Riverside offers a serene and picturesque stay, highlighted by a balcony view overlooking the river where guests can watch party boats at night. The hotel features a romantic terrace that is perfect for enjoying a poolside breakfast by the river during a Sunday sunrise. The attentive and friendly staff receive frequent praise, contributing to the hotel’s overall charm and attentive service. The hotel maintains relatively clean common areas, although they show a bit of age. Rooms facing the river stand out for their tranquility. This hotel stands as a good option for a romantic getaway or honeymoon, even if not explicitly mentioned in reviews.
Yes, New Siam Riverside has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at New Siam Riverside.
No, New Siam Riverside doesn't allow dogs.
Yes, parking facilities are available at New Siam Riverside.