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Summary of reviewsHoliday Inn Bangkok by IHG, stands out for its prime location in the heart of Bangkok, making it a top choice for travelers. Situated close to the Chit Lom BTS station and major shopping hubs like Central World and Siam Paragon, the hotel offers seamless connectivity and convenience. Guests appreciate the proximity to shops, restaurants, markets and notable landmarks such as the Erawan Shrine, along with easy access to transportation links like the Skytrain and Airport Rail Link. The surrounding peaceful environment allows for a tranquil stay without sacrificing accessibility to central attractions.
The breakfast at the hotel is widely praised for its extensive and varied spread, catering to multiple cuisines including Asian, British, Indian and Middle Eastern options. The buffet format and quality of the food, particularly the pastries, receive significant acclaim. The staff's friendliness during breakfast further enhances the positive experience. Despite some occasional remarks about a lack of variety on subsequent days, the consensus remains highly favorable regarding the breakfast offerings.
Guests find the rooms at Holiday Inn Bangkok clean, spacious and comfortable with quality furnishings and thoughtful amenities like international power sockets. Some rooms are noted for their large beds and rainfall showers. However, a few reviews mention cleanliness issues such as dusty areas and outdated furniture. Noise from thin walls and external disturbances is also a common complaint. Despite these drawbacks, the hotel’s attentive and caring staff help alleviate some of these room-related concerns.
Cleanliness is consistently emphasized as a strong point of the hotel. Guests frequently describe the rooms and common areas as "spotlessly clean" and well-maintained. While some issues like dirty windows and worn-out furniture are occasionally noted, the overall impression of the hotel’s hygiene remains highly positive.
The hotel staff are frequently highlighted for their friendliness, warmth and professionalism. Consistently offering polite and efficient service, the staff significantly enhance the hospitality experience. Although there are a few instances of slow service, the overall impression is that the staff go above and beyond to ensure guests have a pleasant stay, contributing to the hotel’s reputation for excellent customer care.
The WiFi at Holiday Inn Bangkok receives mixed reviews. While many find the internet fast and reliable, others experience slow speeds and connectivity issues. The staff’s assistance often mitigates these problems, resulting in an overall acceptable WiFi experience.
The spa facilities receive mixed feedback due to the absence of a full spa and massage rooms on-site, though guests who used the existing amenities found them pleasant and appreciated the COVID-19 safety measures in place.
The fitness center is well-equipped and comfortable despite its small size, catering effectively to guests looking to maintain their fitness routine. The pool, although small, is generally deemed nice and sufficient for a relaxing swim with families particularly enjoying the facility.
Holiday Inn Bangkok is also highlighted as an excellent choice for families. Spacious rooms, a beautiful and tranquil environment and proximity to shopping malls enhance the family-friendly experience. Although there are no specific family suites, the accommodations are suitable and comfortable for families. The staff’s friendliness and the variety of breakfast options add further to the hotel’s appeal for family vacations.
The hotel’s location also makes it ideal for guests interested in exploring Bangkok’s vibrant nightlife with numerous bars and late-night options nearby. Guests feel safe and secure even when venturing out late at night.
Lastly, the beds at Holiday Inn Bangkok receive predominantly positive reviews for being large, clean and comfortable, despite some variability in pillow comfort. Overall, the hotel offers a commendable experience with a focus on cleanliness, a convenient location and excellent staff service, making it a recommended choice for travelers visiting Bangkok. Show more
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Hotel with Free Wi-Fi
Holiday Inn Bangkok offers dependable Wi-Fi services throughout the hotel. It caters to the needs of travelers requiring consistent internet access.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard RoomAir-conditioned room offers a cable/satellite TV, a seating area and an en suite bathroom.
Standard King Room - Non-Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Standard King Room - SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
2 Single Standard Non SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.
1 King Premium Non SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Premium King Room - Lounge AccessFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
1 King One-Bedroom Suite Living AreaFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
1 King One-Bedroom Suite Living Area BathtubFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
1 King One-Bedroom Suite Living Dining AreaOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
2 Single Premium SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room features a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Twin Room - SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Premium Twin Room with Lounge AccessProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Premium King Room - SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room features a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
2 Single Premium Non SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Located in the heart of Bangkok, the Holiday Inn Bangkok by IHG, stands out for its prime and convenient location, making it a top choice for travelers who wish to explore the vibrant city. Just a few minutes' walk from the Chit Lom BTS station and within proximity to major shopping hubs like Central World, Siam Paragon, Platinum Fashion Mall and various other commercial complexes, guests find it easy to get around. The hotel's vicinity to numerous shops, restaurants and markets provides ample options for dining and entertainment.
Positioned near notable landmarks such as the Erawan Shrine and close to transportation links like the Skytrain and AirportLink, the hotel offers seamless connectivity to both local and international visitors. The surrounding peaceful environment contrasts with the bustling city life right outside, catering to a wide spectrum of preferences, including those who appreciate tranquility without compromising on accessibility to central attractions.
Moreover, the ease of access to various amenities, including supermarkets, 24-hour convenience stores and massage shops, further enhances the stay experience for guests. The exceptional location is consistently highlighted as a significant advantage, allowing for both a leisurely and efficient exploration of Bangkok, making it a favorite among shoppers and tourists alike.
Breakfast
The breakfast experience at Holiday Inn Bangkok by IHG, garners a diverse range of opinions from guests. On the whole, guests find the breakfast to be a significant highlight with many praising its extensive and varied spread. Reviewers repeatedly mention the excellent quality and diversity that cater to multiple cuisines, including Asian, British, Indian, Middle Eastern and Halal options, making it inclusive for all nationalities and dietary needs.
The buffet format is particularly appreciated for its abundant choices and delicious offerings with particular acclaim for the pastry selection and the availability of multicultural food options. The presentation and layout of the breakfast receive high marks, described by some as beautifully arranged with something to suit every palate.
Friendly and cooperative staff, especially during breakfast time, contribute to the positive experience, ensuring efficient service and a welcoming atmosphere. The overall quality of the food is deemed very good or even exceptional by numerous reviewers with standout items such as ginger juice and iced Thai milk tea earning special mentions.
However, not all reviews are entirely positive. A few guests note a lack of variety over multiple days or suggest improvements to the daily menu rotation. Despite these occasional criticisms, the consensus remains that the breakfast at Holiday Inn Bangkok is a strong point of the guest experience, praised for its generous, diverse and high-quality offerings.
Rooms
Holiday Inn Bangkok by IHG, offers a mix of positive and negative experiences when it comes to their rooms. Guests frequently praised the rooms for being clean, spacious and comfortable with quality furnishings and thoughtful amenities like international power sockets. Many visitors found the rooms to be well-appointed with some highlighting features such as huge beds and lovely rainfall showers.
On the downside, a number of guests noted issues with the cleanliness of the rooms, citing dusty areas, stained linens and occasional mold. Noise was a common complaint, attributed to thin walls and external disturbances. Some rooms were described as small and in need of refurbishment with outdated furniture and narrow bathrooms.
The overall impression of the hotel rooms at Holiday Inn Bangkok is that they are generally clean and comfortable, though there are inconsistencies in size and upkeep. The attentive and caring staff is a strong point, helping to mitigate some of the room-related drawbacks.
Beds
Holiday Inn Bangkok by IHG, has garnered a variety of feedback regarding its beds with many guests speaking positively about their experiences. The consensus highlights the impressively large beds, described as huge, comfortable and supportive with good-sized and clean bedding that adds to the comfort. The mattresses, though occasionally described as too soft for some, are generally seen as adequately comfortable with several guests appreciating the firm options available.
The bedding is well-regarded for its cleanliness and modernity, contributing to the overall comfort. However, there is noticeable variability in pillow comfort; some found the pillows either too soft or too firm with the foam pillows also receiving mixed reviews.
While there are occasional mentions of beds being too soft or firm for certain preferences, the majority of reviews suggest that the beds are comfortable enough for a good night's sleep. The hotel’s effort to maintain clean and fresh bedding on a daily basis was also appreciated.
In summary, the bed experience at Holiday Inn Bangkok is predominantly positive with many guests noting the cleanliness, size and comfort of the beds, despite a few remarks on pillow comfort and mattress firmness.
Cleanliness
Holiday Inn Bangkok by IHG, consistently impresses with its emphasis on cleanliness, making it a reliable choice for travelers who prioritize a pristine environment. Numerous reviews highlight the "very clean" condition of both the hotel and rooms, underscoring a consistent level of hygiene. Guests particularly appreciate the spotless rooms with several comments referring to them as "beautifully clean" and "shiny clean." The bathrooms also receive positive remarks, often described as "clean and well-maintained."
Housekeeping appears to be diligent with the cleaning crew ensuring cleanliness every day and guests frequently noting the "exceptional cleanliness" and "spotlessly clean" accommodations. The hotel’s common areas and facilities meet similar standards, described as "clean and well-organized."
However, there are some areas that need attention. Some reviews point out issues like "dirty windows," "visible mold," and "old, smelly carpets" that detract from the overall experience. Additionally, there are mentions of worn-out furniture and deteriorated marble that could benefit from refurbishment.
Despite these occasional lapses, the overall consensus remains positive with many guests affirming the hotel's cleanliness and stating that it offers a safe and hygienic environment.
Staff
Holiday Inn Bangkok by IHG, has received an abundance of praise for its exceptional staff. Guests frequently highlight the team’s friendliness, warmth and professionalism, noting that the employees are incredibly welcoming and consistently offer polite and efficient service. The smiles and positive demeanor of the staff appear to significantly enhance the hospitality experience with many reviewers mentioning how attentive and helpful the team members are, including the receptionists, housekeeping and concierge staff.
Specific staff members have been appreciated for their outstanding service, such as Mr. Nuk, who was described as friendly and welcoming and a particular lady boss who facilitated room upgrades. The doormen and cleaning crew also garnered numerous commendations for their excellent service and courteous behavior.
Despite some isolated reports of slow or inattentive service, the overall impression is that the staff at Holiday Inn Bangkok go above and beyond to ensure guests have a pleasant stay. The efficient check-in and check-out processes, coupled with accommodating and supportive service, contribute to the hotel's reputation for excellent customer care.
The hotel’s team is consistently recognized for its cooperative and professional attitude. Whether it’s addressing guests by name, providing extra amenities in the room or ensuring a smooth and pleasant stay, the staff's dedication to high-quality service shines through. The friendly and helpful atmosphere maintained by the staff makes Holiday Inn Bangkok a consistently recommended choice for visitors.
Wi-Fi
The WiFi at Holiday Inn Bangkok by IHG, has garnered mixed reviews. On the positive side, guests often praise the hotel for its fast and reliable WiFi with many highlighting the strong signal and overall satisfactory performance. Some reviews even mentioned that the WiFi proved to be extremely helpful during their stay, especially in times when the internet signal was down elsewhere.
However, not all feedback is glowing. Several guests reported issues with the WiFi, describing it as slow or of low quality and some even had difficulty connecting at times. Despite these occasional shortcomings, there were instances when the staff's assistance improved the WiFi experience for visitors, earning the hotel a favorable rating from certain guests. Overall, while there are areas for improvement, many guests found the WiFi service to be acceptable.
Spa
The spa facilities at the Holiday Inn Bangkok by IHG, have drawn mixed feedback from guests. Many appreciated the lovely rainfall showers and consistently clean towels, which made for a refreshing and comfortable experience. Guests also noted the COVID-19 precautions in place, such as hand gel and mask-wearing by staff, which provided an added sense of safety.
However, several guests mentioned the absence of a full spa and massage rooms on-site, suggesting that these would be a valuable addition to the hotel's amenities. Instead, guests seeking such services had to venture offsite, often using the subway for their relaxation needs. Despite this, those who did experience the existing spa facilities found them pleasant.
Overall, while the Holiday Inn Bangkok excels in cleanliness and safety, incorporating a dedicated spa could enhance guest satisfaction.
Gym
The fitness centre at the Holiday Inn Bangkok offers a well-equipped gym, providing a pleasant experience for guests. Despite its small size, the gym features many machines and functions effectively. Visitors will find it comfortable with fresh towels and water readily available. The gym's flexible decoration adds to the overall positive ambiance. Although not expansive, it serves its purpose efficiently for those looking to maintain their fitness routine during their stay.
Pool
At the Holiday Inn Bangkok by IHG, the pool garners a range of feedback from guests. The outdoor pool, although on the smaller side, is generally deemed very nice and beautiful. Some guests find the 15-meter length sufficient and convenient for a relaxing swim, while others note the size could use an upgrade. For families, the swimming pool is seen as the best part of their stay, though it lacks specific facilities or a separate area for children, which might be a downside for those with young ones. Overall, the pool offers a pleasant and relaxing atmosphere, catering well to adults.
Family
Holiday Inn Bangkok by IHG, stands out as an ideal choice for families seeking a convenient and comfortable stay in the city. With spacious rooms accommodating the whole family, this hotel ensures a pleasant experience alongside a family-friendly atmosphere. Its prime location next to a shopping mall and close to the city center makes it a perfect base for family outings.
Guests particularly appreciate the hotel’s beautiful and tranquil environment, which offers a peaceful retreat amidst the bustling city. Halal food options are readily available, catering to diverse dietary needs and further enhancing the family-friendly experience.
The hotel staff receives widespread praise for their friendliness and helpfulness, contributing to an overall excellent stay. The pool is a hit among children, providing hours of fun and entertainment, while the delicious breakfast options add to the hotel’s appeal.
Though there is no specific family suite, the room arrangements are generally suitable for families, ensuring comfort and convenience. Its proximity to markets and accessibility make it an excellent choice for Gulf nationals and Arab families looking for a clean and accommodating environment.
Overall, Holiday Inn Bangkok is a highly recommended family hotel, offering good amenities, a welcoming atmosphere and a convenient location for an enjoyable family vacation.
Nightlife
Holiday Inn Bangkok by IHG, is ideally located for those interested in exploring the city's vibrant nightlife. Guests have described the nightlife as good, active, exciting and fun with numerous bars and endless late-night options nearby. The hotel's prime location next to a nightclub provides additional convenience for those wanting to step into the local entertainment scene directly from their accommodation. Safety is highlighted, as guests feel secure going out even late at night. The proximity to shopping malls adds further appeal, catering to guests who wish to combine nightlife with shopping. The hotel ensures a balanced experience for both entertainment seekers and shoppers.
4 Star
Holiday Inn Bangkok by IHG, delivers a comfortable stay with reasonable pricing for its services, positioning it as an excellent value for travelers. The facilities are commendable, maintaining a level of comfort and elegance, appropriate for a four-star hotel, despite some opinions that might rate it slightly lower.
The hotel's location is highly praised, making it ideal for both shoppers and business travelers due to its convenience and proximity to essential areas. The staff service receives positive remarks, adding to a generally good experience, along with a commendable breakfast spread.
While not overwhelmingly luxurious, the establishment stands out in terms of providing a true four-star experience through its well-maintained ambiance and amenities. It promises the best possible combination of location and value for money, making it a recommended stay for guests seeking reliable four-star services in Bangkok.
Business
Holiday Inn Bangkok by IHG, emerges as a top choice for business travelers thanks to its strategic location and well-rounded services. Its central position in Bangkok offers excellent connectivity, being near major malls and providing easy access via the skywalk and BTS, which ensures convenience for those in a rush. Guests appreciate the close proximity to Grab services, further easing travel around the city.
The hotel is praised for its exceptional business-friendly environment, providing facilities such as spacious worktables and meeting rooms that cater to professional needs. Complimentary WiFi is consistently rated highly, making it easier to plan and execute business tasks seamlessly. The availability of a robust business center adds to the convenience, helping travelers stay productive.
Fitness enthusiasts on business trips won't be disappointed either, as the gym and spa receive positive mentions. Comfortable room layouts and a generally quiet ambience contribute to a conducive environment for both work and rest.
Overall, the hotel maintains a strong price-performance ratio, consistently delivering value for its cost. It's the ideal spot for business trips, offering comfort, convenience and all necessary services either within the hotel or nearby. The extensive facilities and positive guest experiences make Holiday Inn Bangkok a reliable choice for any business traveler.
Accessible
Holiday Inn Bangkok, an IHG Hotel, consistently receives praise for its accessibility features, making it an appealing choice for guests with disabilities. The hotel offers seamless access to the AirportLink and its proximity to the BTS station ensures easy connectivity. The facility itself is described as being easy to access and wheelchair-friendly. Located near the Ratchaprasong bridge and skywalk, the hotel provides straightforward routes to main attractions, enhancing its convenience. Despite being classified as a budget four-star hotel, its accessibility and strategic location are highly appreciated by guests.
Outdoor Pool
The outdoor pool at Holiday Inn Bangkok by IHG, offers a pleasant experience for guests looking to relax. Despite varying opinions on its size with some describing it as large and others noting its smaller dimensions, the pool remains an attractive feature due to its well-maintained, beautiful setting. The area around the pool is inviting, providing a nice spot for guests to unwind. However, it's important to mention that the loud music from the nearby outdoor restaurant might be a bit disruptive, especially for rooms up to the third floor. Overall, the pool area is considered a great addition to the hotel, offering a satisfactory option for leisure and relaxation.
Romantic
The Holiday Inn Bangkok by IHG, has garnered numerous accolades for its appeal as a romantic destination. Many guests have highlighted the hotel's romantic atmosphere and its suitability for a romantic getaway, making it perfect for couples. The hotel appears to be well-geared for romantic stays with several reviews endorsing it as a romantic location. Visitors recommend it as a romantic hotel, appreciating the lovely experience they had during their stay. While some minor issues were noted, such as thin walls and dirty windows, the overall sentiment remains positive with friendly faces adding to the charm of the experience. For those looking to spend a few days in a romantic setting, this hotel stands out as an ideal choice.
Yes, Holiday Inn Bangkok by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Holiday Inn Bangkok by IHG.
No, Holiday Inn Bangkok by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Bangkok by IHG.