Mercure Bangkok Makkasan
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Summary of reviewsMercure Bangkok Makkasan receives commendation primarily for its modern and well-maintained facilities, though guests find some aspects less appealing. The most lauded aspect of the hotel is its impeccable cleanliness with both the rooms and common areas, including the pool and gym, consistently described as spotless and inviting. The rooms themselves garner positive remarks for their modern design, comfort and quality amenities, ensuring a pleasant stay. Most guests highlight the beds as particularly comfortable, often citing excellent sleep quality.
The hotel's staff are another strong point with many guests noting the friendliness and helpfulness of the team, especially at the reception. Service levels are described as highly professional and accommodating, contributing to the hotel's welcoming atmosphere. Specific staff members, such as a concierge named Boy, receive special mentions for exceptional service.
Though the breakfast offerings receive a mix of reviews, many guests appreciate the variety and taste, enjoying a range of Asian and Western options. However, some feel that the quality and diversity could be improved, especially considering the price.
The hotel's location is both a blessing and a curse. It is praised for its proximity to transportation hubs like Makkasan station, which allows for easy airport access and convenient travel to downtown Bangkok. The quiet and serene setting is also appreciated. Nonetheless, the remote, busy street without sidewalks and the lack of nearby amenities can be problematic for guests. The area's isolation and the less developed neighborhood contribute to a mixed perception of the location.
The rooftop pool is a standout feature, offering fantastic views of the Bangkok skyline and a pleasant atmosphere. The gym, though small, is well-regarded and conveniently located adjacent to the pool, providing a nice addition to the hotel’s facilities.
Overall, Mercure Bangkok Makkasan delivers a comfortable and enjoyable stay with high marks for cleanliness, service and room quality, although there are areas for improvement in breakfast variety and location convenience.
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The hotel's staff are another strong point with many guests noting the friendliness and helpfulness of the team, especially at the reception. Service levels are described as highly professional and accommodating, contributing to the hotel's welcoming atmosphere. Specific staff members, such as a concierge named Boy, receive special mentions for exceptional service.
Though the breakfast offerings receive a mix of reviews, many guests appreciate the variety and taste, enjoying a range of Asian and Western options. However, some feel that the quality and diversity could be improved, especially considering the price.
The hotel's location is both a blessing and a curse. It is praised for its proximity to transportation hubs like Makkasan station, which allows for easy airport access and convenient travel to downtown Bangkok. The quiet and serene setting is also appreciated. Nonetheless, the remote, busy street without sidewalks and the lack of nearby amenities can be problematic for guests. The area's isolation and the less developed neighborhood contribute to a mixed perception of the location.
The rooftop pool is a standout feature, offering fantastic views of the Bangkok skyline and a pleasant atmosphere. The gym, though small, is well-regarded and conveniently located adjacent to the pool, providing a nice addition to the hotel’s facilities.
Overall, Mercure Bangkok Makkasan delivers a comfortable and enjoyable stay with high marks for cleanliness, service and room quality, although there are areas for improvement in breakfast variety and location convenience.
Hotel with Infinity Pool
Located on the 10th floor, the infinity pool is designed and has a grass field. The view leads over a greenery scene to Bangkok's highest buildings in the north of the city centre.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Mercure Bangkok Makkasan receives mixed reviews regarding its location. Positively, the hotel is close to the Makkasan station and near the TBS for convenient airport access. Guests appreciate its proximity to the metro and the Skytrain, which provide good connections to both the airport and downtown areas. The location is described as quiet and conveniently located for accessing public transport.
On the flip side, numerous reviews highlight significant drawbacks. The hotel is situated on a remote, busy street with no sidewalks, making walking around difficult and potentially unsafe. The area lacks nearby amenities such as convenience stores or shops, contributing to a sense of isolation. Guests also note the location's distance from shopping areas and the main city center, which some find inconvenient and far from ideal. Additionally, the neighborhood is described as less developed with poor public transport services and a somewhat unsettling atmosphere at night.
Overall, while the location offers certain transportation advantages, it presents several challenges that might detract from the overall convenience and comfort of a city stay.
Mercure Bangkok Makkasan receives mixed reviews regarding their breakfast offerings. On the positive side, many guests noted that the breakfast buffet includes a good mix of Asian and Western selections, providing a diverse and complete meal experience. Several reviews praised the breakfast as delicious with some describing it as exceptionally good and amazing. The selection of dishes was often highlighted with an array of options catering to different tastes.
However, there were notable criticisms as well. Some guests felt that the breakfast was not worth the price of 420 per person, commenting on its lack of variety and taste. Issues such as big groups overrunning the buffet and limited space on busy mornings, particularly Sundays, were also mentioned. While some found the breakfast decent or quite good, others were disappointed by what they felt was an average or weak offering. Suggestions for improvement included adding more fruits and ensuring a more diverse selection to cater to various nationalities.
Overall, while many guests found the breakfast satisfactory and even exceptional in some cases, there is room for improvement, particularly in increasing the diversity of options and maintaining consistent quality.
Mercure Bangkok Makkasan has garnered positive feedback for its rooms, praised for their cleanliness, modern design and comfort. Guests enjoyed the spaciousness of many rooms, noting them as neat, well-maintained and equipped with quality amenities. Beds were frequently highlighted for their comfort and coziness, endorsing a good night's sleep. The hotel's modern aesthetics extend to the rooms, which many found clean and comfortable. The views from both the rooms and other vantage points, like the roof and pool, were appreciated by visitors. Additionally, the service was noted to be nice and the breakfast offerings received favorable comments. While some guests found the rooms on the smaller side, this did not detract from the overall comfort and adequacy. The hotel also was appreciated for meeting the expected Mercure standards. Overall, the pleasant room experience contributed significantly to a satisfying stay at the hotel.
Guests of Mercure Bangkok Makkasan frequently praise the hotel's bedding, highlighting their experiences with words like amazing, super comfortable and soft. Many reviews emphasize the supportive yet soft nature of the mattresses. The repeating theme of very comfortable beds suggests a restful sleep is a shared and consistent experience among visitors. Phrases such as extremely comfortable and nice soft bed and pillows indicate a high level of satisfaction with the bed quality, contributing significantly to their overall comfort.
Mercure Bangkok Makkasan garners positive attention for its impressive cleanliness standards. Guests consistently highlight the hotel's immaculate condition, describing it as clean and beautiful, very clean and pleasant and spotlessly clean. The rooms, in particular, are praised for being clean, tidy and well-maintained. Visitors appreciate the clean and well-equipped environment, including the clean pool and well-kept facilities. Many note that everything is very clean, contributing to a calm and welcoming atmosphere. While there are occasional remarks about areas where the cleaning could be more thorough, overall, the hotel's cleanliness receives commendation. The friendly and welcoming staff further enhance the experience, ensuring that guests feel comfortable and well-cared for.
Visitors to the Mercure Bangkok Makkasan have generally lauded the hotel staff for their exceptional friendliness and helpfulness, leading to a welcoming atmosphere throughout the property. Many reviewers have highlighted the consistently professional and accommodating nature of the reception staff, underscoring their ability to assist with various needs. Notably, standout mentions were given to concierge service, particularly an individual named Boy, who was described as excellent.
While overwhelmingly positive, it's not without a few criticisms with some guests reporting issues such as uncooperative employees and specific problems like an unresolved internet issue. However, these appear to be exceptions rather than the rule.
Overall, from the bar staff to the reception, guests frequently found the service levels to be extremely high with interactions marked by politeness and attentiveness. The experience is generally characterized by a strong sense of hospitality and genuine care for guest comfort.
The gym at Mercure Bangkok Makkasan has received positive feedback from guests. Described as small yet good, the fitness facility is noted for being a nice addition to the hotel. Located on the 10th floor, it shares space with the pool area, offering guests a convenient setting to work out. Overall, the gym, along with the pool and restaurant, enhances the hotel's appeal, providing a superb combination of amenities.
Mercure Bangkok Makkasan's rooftop pool, located on the 10th floor, offers spectacular views of the Bangkok skyline, making it a stunning spot for relaxation. The pool area is well-regarded for its cleanliness and pleasant atmosphere and the water temperature is consistently warm, enhancing the overall swimming experience. Guests can enjoy both morning swims and evening dinners by the pool with the latter providing a charming city view. Although the pool area lacks sun umbrellas, it remains a favorable spot for guests, complemented by the hotel's excellent gym and restaurant facilities. The combination of the rooftop setting, tidy environment and panoramic city views create an inviting pool experience at this hotel.
Location Show Map
Location
On the flip side, numerous reviews highlight significant drawbacks. The hotel is situated on a remote, busy street with no sidewalks, making walking around difficult and potentially unsafe. The area lacks nearby amenities such as convenience stores or shops, contributing to a sense of isolation. Guests also note the location's distance from shopping areas and the main city center, which some find inconvenient and far from ideal. Additionally, the neighborhood is described as less developed with poor public transport services and a somewhat unsettling atmosphere at night.
Overall, while the location offers certain transportation advantages, it presents several challenges that might detract from the overall convenience and comfort of a city stay.
Breakfast
However, there were notable criticisms as well. Some guests felt that the breakfast was not worth the price of 420 per person, commenting on its lack of variety and taste. Issues such as big groups overrunning the buffet and limited space on busy mornings, particularly Sundays, were also mentioned. While some found the breakfast decent or quite good, others were disappointed by what they felt was an average or weak offering. Suggestions for improvement included adding more fruits and ensuring a more diverse selection to cater to various nationalities.
Overall, while many guests found the breakfast satisfactory and even exceptional in some cases, there is room for improvement, particularly in increasing the diversity of options and maintaining consistent quality.
Rooms
Beds
Cleanliness
Staff
While overwhelmingly positive, it's not without a few criticisms with some guests reporting issues such as uncooperative employees and specific problems like an unresolved internet issue. However, these appear to be exceptions rather than the rule.
Overall, from the bar staff to the reception, guests frequently found the service levels to be extremely high with interactions marked by politeness and attentiveness. The experience is generally characterized by a strong sense of hospitality and genuine care for guest comfort.
Gym
Pool
Yes, Mercure Bangkok Makkasan has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.
Yes, a spa is available at Mercure Bangkok Makkasan.
No, Mercure Bangkok Makkasan doesn't allow dogs.
Yes, parking facilities are available at Mercure Bangkok Makkasan.
Yes, Mercure Bangkok Makkasan has a gym.
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