Bangkok13.73226300,
100.52702100,
38, Sri Phra Ya, Maha Phruetharam, Bangrak(Show on Map)
8.2
Very Good
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Summary of reviewsSamyan Serene Hotel in Bangkok is widely appreciated for its strategic location, exceptional staff and clean, comfortable accommodations. Positioned near the Samyan MRT station, the hotel offers convenient access to numerous shopping centers like Samyan Mitrtown and Chamchuri Square, vibrant local markets and significant landmarks such as Lumphini Park and Chulalongkorn University. Its central yet tranquil setting is ideal for both leisure and business travelers, further enhanced by the availability of free private parking.
The rooms are consistently praised for their spaciousness, cleanliness and modern amenities. Guests enjoy features such as well-equipped small kitchens, comfortable sofas and even washing machines. The clean, bright and tidy rooms often come with additional functional touches like desks and ample storage, making them suitable for longer stays. Despite minor occasional maintenance issues, guests generally find the rooms to be a serene retreat.
The hotel staff receives high marks for their warm, polite and accommodating nature with specific shout-outs to standout team members. The staff's willingness to go above and beyond, including offering early check-ins and extra assistance upon request, significantly enhances the guest experience.
While the breakfast offered at the hotel is noted for its simplicity and affordability, some guests feel improvements in variety and freshness could enhance the overall dining experience. However, a portion of guests finds the current offering satisfactory and adequate for the price.
On the downside, WiFi connectivity is a common issue with many guests reporting slow speeds and unstable connections. This area could benefit from significant improvements. Conversely, the hotel's parking facilities receive high praise, being described as well-organized and highly convenient.
The beds are generally considered comfortable, contributing to a good night's sleep, although there are some isolated complaints regarding mattress softness and occasional cleanliness issues with the linens.
Overall, Samyan Serene Hotel provides good value for money with its excellent location, clean and spacious rooms and a highly praised staff. Its few drawbacks, like breakfast variety and WiFi connectivity, seem minor compared to the overwhelmingly positive reviews, making it a preferred choice for many travelers visiting Bangkok. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Superior Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Double Room with BathThe spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Executive Deluxe King RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The suite offers a washing machine, a seating area, a dining area, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.
Executive Deluxe Twin RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The suite features a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The Samyan Serene Hotel is highly praised for its strategic location in Bangkok. Guests appreciate its close proximity to the Samyan MRT station, making it easy to navigate the city. The hotel's vicinity includes several shopping centers such as Samyan Mitrtown and Chamchuri Square, offering plenty of dining and entertainment options. Notably, the hotel is within walking distance to Lumphini Park, various bustling street markets and significant landmarks including Chulalongkorn University and Hua Lamphong.
Visitors enjoy being just a short walk away from vibrant bars, restaurants and convenience stores like 7-Eleven. The location's relative tranquility compared to more tourist-heavy areas, combined with its centrality, allows guests to enjoy a quiet environment at night while still having excellent access to key points of interest and business districts. This makes it particularly convenient for both leisure and business travelers. The added benefit of available parking and spacious, clean rooms further enhances the overall positive experience of guests staying at the Samyan Serene Hotel.
Breakfast
The breakfast experience at Samyan Serene Hotel has received a mix of feedback from guests, largely pointing towards simplicity and limited variety. Many reviews describe the breakfast as basic with a balanced offering of both Western and Eastern items available at an affordable price of 150THB. Guests noted that while the options are few, the food is generally tasty and sufficient for the price point. Some highlighted specific positives such as the caring staff and the convenience of room service.
However, the lack of variety and fresh options seems to be a common concern. Guests frequently commented on the absence of fruits, yogurt and a more diverse selection. The repetitive menu and limited choices, particularly concerning dietary needs, left some guests underwhelmed. Issues such as the use of instant coffee and artificial fruit juice also detracted from the overall breakfast experience for some visitors.
While a segment of the guests found the breakfast satisfactory, it appears that improvements in variety and freshness could significantly enhance the dining experience for hotel guests.
Rooms
The rooms at Samyan Serene Hotel are consistently praised for their spaciousness, cleanliness and comfort. Many guests appreciate the large size of the rooms, which often come equipped with additional amenities such as sofas, small kitchens and refrigerators. The modern furnishings and numerous facilities, including washing machines, tumble dryers and a variety of toiletries, contribute to a comfortable stay.
Several reviews highlight the comfortable beds, making for a restful night's sleep. The rooms are also noted for being bright and well-maintained with clean environments that enhance the overall guest experience. Though a few guests mentioned specific issues such as a musty smell or a weak shower water flow, the general consensus remains positive.
Guests find the rooms to be not only spacious but also well-suited for longer stays with ample storage space and practical features like a desk area or kitchen utensils. The location of the hotel, near public transport, adds to the convenience.
Overall, the rooms at Samyan Serene Hotel offer a serene and comfortable retreat, providing everything needed for a pleasant stay at a reasonable price.
Beds
Samyan Serene Hotel receives a range of feedback regarding its beds, predominantly leaning toward the positive side. Guests frequently mention that the beds are comfortable and conducive to a restful night's sleep. Words like "big," "nice," and "comfy" are often used to describe the quality of the bedding with some highlighting the beds as a standout feature of the spacious and clean rooms.
However, reviews also reveal some inconsistencies. While many guests find the beds very comfortable, others report issues such as mattresses being overly soft, sunken or even deformed. There are some mentions of cleanliness concerns, including old stains and hair on the sheets, which detract from the overall comfort experience. Additionally, a few guests have noted that their children could not sleep well and some found the pillows too high and hard.
Even with these mixed reviews, the general consensus is that the beds at Samyan Serene Hotel offer good value for money and many guests enjoy a comfortable stay. The minor drawbacks seem isolated and do not overwhelmingly dampen the positive overall perception of the bed quality.
Cleanliness
Samyan Serene Hotel receives high praise for its cleanliness and spacious accommodations. Many guests highlighted that the rooms are clean, bright, tidy and essential, creating a comfortable atmosphere. There is a consistent mention of the rooms being spacious and modern, which adds to the overall pleasant experience. The staff also plays a significant role in maintaining cleanliness with many reviews noting their friendliness, helpfulness and efficient service.
While most guests were impressed with the cleanliness, there were occasional mentions of areas needing improvement, such as some rooms showing signs of poor hygiene or minor issues with room maintenance. Despite these occasional remarks, the general sentiment reflects that the hotel is cleaner compared to other accommodations in Bangkok with many guests finding everything they needed in well-maintained environments.
In summary, guests largely appreciate the clean and spacious rooms, along with the excellent service from the friendly and detail-oriented staff, contributing to a serene and comfortable stay at Samyan Serene Hotel.
Staff
At Samyan Serene Hotel, the staff consistently stands out for their exceptional service and friendliness. Guests frequently highlight the warm, polite and accommodating nature of the hotel team, making them feel welcomed and well-cared for throughout their stay. The reception staff is particularly noteworthy with many guests praising their helpfulness and responsiveness to inquiries and requests.
One standout member mentioned by name is Cookie, a receptionist who has left a positive impression on numerous visitors. The morning shift staff and those at the info desk also receive commendations for their attentiveness and service mindset.
Flexibility is another strong suit of the team, offering early check-ins and going out of their way to fulfill guest requests. Additionally, there are several instances where the staff provided extra assistance, such as bringing charging cables to guests or ensuring smooth check-out processes with timely notifications.
The collective feedback paints a picture of a dedicated and cheerful team, committed to ensuring a pleasant stay for everyone. The hotel's strategic location near restaurants and shopping malls, combined with the superb customer service, makes it a preferred choice for travelers seeking convenience and a friendly atmosphere.
Wi-Fi
Guests of Samyan Serene Hotel often express dissatisfaction with the WiFi service. Frequent comments highlight slow speeds and unstable connections, especially in the evenings when many guests are online. Issues include limited device connectivity per room and the need for individual tokens for each device, which many find cumbersome. Some reviews mention problems with the WiFi not being available or cutting off before check-out times. While a few guests found the WiFi to be good and stable, the general consensus points to a need for improvement in the hotel's internet services.
Parking
Samyan Serene Hotel offers convenient and well-organized parking facilities. Guests appreciate the availability of free private parking on the premises with some highlighting that it has even exceeded their expectations. The hotel features a parking lift, making it easy for guests to park their cars and access the building. The location of the hotel, coupled with its excellent parking amenities, enhances the overall convenience for visitors.
3 Star
Samyan Serene Hotel offers an acceptable stay for one or two nights with several guests finding that the value exceeded the price, making it worth the expense. Despite some finding it difficult to understand the hotel's three-star rating, many appreciated the good value for money and the budget-friendly room rates. The location is convenient and security measures such as elevator controls were well-received. While communication with the reception staff can be challenging due to language barriers, overall, it is considered a normal, passable hotel suitable for short stays.
No, Samyan Serene Hotel doesn't have any pool.
No, a spa isn't available at Samyan Serene Hotel.
No, Samyan Serene Hotel doesn't allow dogs.
Yes, parking facilities are available at Samyan Serene Hotel.