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Enjoying a quiet spot next to the Messe Basel fairgrounds, the hotel is within easy reach of the city center.
Summary of reviews'Essential by Dorint Basel City' receives high praise from its guests, making it a standout choice for travelers visiting Basel. Its strategic and quiet location, close to key transit points like tram and bus stops, ensures easy access to the city center and attractions while remaining peaceful. The proximity to Basel Badischer Bahnhof and major event venues like the Musical Theater and Basel Fair adds to its appeal. The hotel's offer of a free Basel Card for public transportation and museum discounts further enhances the value of the stay.
Guests frequently commend the exceptional breakfast experience with a varied and high-quality selection catering to different dietary preferences. The attentive staff and inviting ambiance of the indoor and outdoor breakfast areas contribute to a perfect start to the day.
The dining experience, while generally praised for the quality and taste of the food, does receive suggestions for menu variety and more reasonable pricing. Some operational challenges such as occasional closures and limited alternative dining options nearby are noted. Despite this, room service is appreciated for its quality and accommodation of special requests.
Cleanliness is a highlight with guests consistently noting the immaculate condition of the rooms, bathrooms and public areas. The professional cleaning staff contribute to a welcoming and hygienic environment.
The rooms are described as clean, comfortable and well-equipped, featuring modern decor and amenities like Rituals toiletries and Nespresso machines. Family-friendly options, including rooms with kitchenettes and play areas, make it suitable for extended stays. Although room sizes can vary, even the smaller rooms are found to be cozy and functional.
Guest reviews emphasize the friendliness and helpfulness of the staff, noting their professionalism, enthusiasm and readiness to assist in multiple languages. The staff's consistent attentiveness and genuine care significantly enrich the guest experience.
The hotel offers good WiFi service, appreciated for its ease of connection and reliability, despite occasional slow speeds. The small but well-equipped gym is sufficient for basic exercise needs, though some updates and additional amenities could enhance the experience.
Parking is convenient and secure with an underground garage providing ample space and EV charging facilities. While the parking fee is sometimes considered high, the secure and spacious environment justifies the cost.
For families, the hotel provides a welcoming atmosphere with child-friendly amenities, spacious family rooms and dedicated play areas. The thoughtful touches like welcoming gifts for children and proximity to public transportation make it ideal for family stays.
Overall, 'Essential by Dorint Basel City' offers a comfortable, clean and well-maintained environment with excellent staff service, making it a favored choice among travelers to Basel. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Included in this list based on being tagged as eco-friendly in the database and its location in Basel, serving users looking for options near Birsfelden.
Family Friendly Hotel
While not explicitly family-focused, Dorint hotels often provide comfortable accommodations and are generally welcoming to families.
Business Hotel
The Essential by Dorint Basel City is located near the Messe Basel fairgrounds, providing a quiet and convenient location for business travelers. It offers practical amenities and easy access to transportation.
Hotel with Parking
It is located in Basel. It is conveniently located in the center of Basel, providing easy access and is easily accessible by car.
EV charging stations
Accessible Hotel
This hotel provides wheelchair access to its common and public areas, allowing for easier navigation throughout the hotel facilities.
Hotel with EV Charging Stations
This hotel in the Basel area, close to Birsfelden, is listed as having charging facilities available for electric vehicles.
4-Star Hotel
Essential by Dorint Basel City provides comfortable accommodations and essential amenities. Its location offers convenient access to Basel's city center and attractions.
Dog Friendly Hotel
Hotel with Gym
Room Types
Essential Double RoomFacing the street, these rooms come with a queen size or double bed, a work desk, a flat-screen TV, a laptop-sized safe, soundproofed windows which can be tilt, and a bathroom with shower. 1 bottle of water is provided free of charge.
A high-speed wired internet connection is also available. WiFi access and a mobility ticket for public transport are included.
ApartmentThe apartments come with a large double bed, a sofa bed, a kitchenette, soundproofed windows which can be tilted, a flat-screen TV, and a bathroom with a bath, bathrobes and slippers. Coffee and tea making facilities, as well as 1 bottle of water, are provided free of charge. Some units have air conditioning. Guests have access to a free minibar.
A high-speed wired internet connection is also available. WiFi access and a mobility ticket for public transport are included.
Superior Double RoomFacing the garden, these rooms come with a queen size or double bed, a work desk, a laptop-sized safe, individually adjustable air conditioning, soundproofed windows which can be tilt, and a bathroom with shower. Coffee and tea making facilities as well as 1 bottle of water is provided free of charge. Guests have access to a free minibar.
A high-speed wired internet connection is also available. WiFi access and a mobility ticket for public transport are included.
Essential Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Essential Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
'Essential by Dorint Basel City' enjoys widespread praise for its strategic and convenient location in Basel. Guests repeatedly highlight its proximity to key transit points, such as tram and bus stops, which are just steps from the hotel, facilitating easy and quick access to the city center, trade fairs and other notable attractions. The location is also commended for its quietness despite being so central, making it ideal for both leisure and business stays.
Several guests noted the hotel's superb accessibility from Basel Badischer Bahnhof and the main train station, making travel straightforward. For those attending events at the Musical Theater or the Basel Fair, the hotel's closeness is particularly advantageous. Additionally, the provision of a free Basel Card, offering complimentary public transportation and discounts at local museums, adds significant value to the stay.
Visitors appreciate that, while the hotel is not directly in the heart of the old town, it is within walking distance—approximately 10 to 20 minutes on foot. Those traveling by car find the nearby freeway access convenient and benefit from the hotel's parking facilities. Overall, the location is described as perfect for exploring Basel with everything being easily reachable either by foot or via the well-connected public transit system.
Breakfast
The breakfast experience at 'Essential by Dorint Basel City' receives overwhelmingly positive feedback from guests. The reviews highlight a diverse and top-notch breakfast selection, described with terms such as "delicious," "extensive," and "rich." Guests consistently praise the variety with options catering to different preferences, including gluten and dairy-free choices. The quality of the food is often noted, characterized as fresh, well-prepared and of high quality.
Many reviews mention the amiable and attentive staff, contributing to a pleasant breakfast experience. The breakfast areas, both indoor and outdoor, are appreciated for their comfortable and appealing ambiance. Reviewers frequently emphasize the impressive refill rate of the buffet, ensuring a constant supply of choices throughout the breakfast hours.
Overall, the breakfast at 'Essential by Dorint Basel City' is depicted as "exceptional," "superb," and even "heavenly." Guests describe it as a perfect start to their day, often exceeding expectations and offering great value. Located a bit away from the city center but well-connected by public transport, the hotel makes up for any location inconvenience with its standout breakfast offerings, leaving a lasting impression on visitors.
Dinner
Dining at Essential by Dorint Basel City offers guests a generally pleasant experience with some room for improvement. Many visitors appreciated the quality and taste of the food, often describing it as delicious, very good and even exceptional. The restaurant's creative menus and good cuisine were also highlighted, contributing to an enjoyable dining experience. Positive comments extended to room service, which was commended for its quality and the ability to cater to special requests.
However, a few areas of concern were noted. The menu was commonly described as limited and minimally diverse with some guests expressing a desire for more variety in the dinner options. Additionally, the prices were perceived as high with several reviews pointing out that the meals, though tasty, leaned on the expensive side.
Operational aspects of the restaurant also posed challenges for some guests. The restaurant was occasionally closed during evenings and holidays and on one occasion, it was fully booked due to a large group. Alternative dining options in the vicinity were limited, requiring guests sometimes to seek meals elsewhere.
Service in the restaurant seemed to receive mixed feedback; it was praised for being accommodating, yet there were a few mentions of unfriendly interactions. Despite these issues, the attentive service of the barman, who stayed late for guests and the overall good service during breakfast and lunch were positively noted.
In summary, the on-site restaurant at Essential by Dorint Basel City provides a satisfying and often excellent dining experience, marked by high-quality food and creative menus. Still, it faces criticism for its limited choices, high prices and occasional closures, prompting guests to sometimes look for alternatives.
Rooms
At Essential by Dorint Basel City, guests frequently highlight the cleanliness and comfort of the rooms as standout features. Many reviews describe the rooms as spacious and well-equipped, often noting comfortable beds and modern decor. The rooms facing the garden are particularly praised for their tranquility.
Family-friendly options are available with some rooms featuring small kitchenettes and play areas for kids, making them suitable for extended stays. Several guests appreciated the thoughtful amenities like Rituals toiletries and Nespresso machines, which add a touch of luxury.
However, it's noted that room sizes can vary with some guests finding certain rooms smaller than expected. Despite this, even the smaller rooms are described as cozy and functional, perfectly adequate for short stays.
The bathrooms generally receive positive remarks for their neatness and good equipment, including spacious showers and some with bathtubs. Air conditioning and heating controls, however, seem to be inconsistent with some guests experiencing issues.
Overall, the rooms at Essential by Dorint Basel City are well-maintained, providing a comfortable and restful environment that meets a variety of needs, from business travelers to families.
Beds
Essential by Dorint Basel City seems to have garnered a lot of positive attention for its bedding with guests frequently praising the comfortable and restful sleep they experienced. Numerous reviews highlight the beds as being very comfortable with many guests describing them as cozy, nice and even wonderful. The presence of weighted blankets and airy duvets appears to contribute positively to the experience. The hotel's bedding, including pillows and duvets, often receives high marks for being soft and well-balanced.
However, there are mixed opinions about the firmness of the mattresses. While some guests appreciate the firm support, others find the mattresses too hard or too rigid. There are a few mentions of discomfort due to the hardness of the mattresses and occasional issues with plastic mattress covers causing sweatiness. A minority of guests also noted that the beds were smaller than expected or that the pillows lacked resilience. Despite these occasional drawbacks, the overall sentiment regarding the bedding at Essential by Dorint Basel City leans strongly towards comfort and quality, ensuring guests generally enjoy a pleasant and restful stay.
Cleanliness
Essential by Dorint Basel City receives high praise for its exceptional cleanliness, which is a standout feature noted by numerous guests. The hotel rooms are consistently described as very clean, tidy and well-maintained. Guests appreciate the spotless conditions of the rooms, bathrooms and public areas. The cleaning staff's efforts are clearly visible with many reviews highlighting the detailed and professional cleaning services provided.
The hotel itself is kept in immaculate condition, both inside and out, contributing to a welcoming and hygienic environment. Hygiene is a top priority with clean towels and linens provided daily. The hotel facilities, including the restaurant and lobby, are also maintained to a high standard of cleanliness.
Minor cleanliness issues were occasionally mentioned, but these seem to be exceptions rather than the norm. Overall, Essential by Dorint Basel City offers a clean, comfortable and well-kept environment that ensures a pleasant stay for its guests.
Staff
The guest reviews for the staff at Essential by Dorint Basel City highlight a consistently high level of friendliness and helpfulness. The staff are often described as very friendly, accommodating and attentive. It appears that the reception team is particularly supportive and welcoming and the personnel in the breakfast room contribute positively to guests' experiences with their smiling and warm approach.
Many guests have commended the staff for their professionalism, enthusiasm and readiness to assist with any needs or queries. There were multiple mentions of the staff being courteous, polite and showing a genuine willingness to aid. Whether it’s offering prompt service, being supportive and considerate or simply having a pleasant demeanor, the staff’s hospitality stands out.
The reviews frequently refer to the team as being exceptionally friendly and consistently helpful, which sets a tone of genuine care and service excellence throughout the hotel. From the receptionists to the barista, every staff member contributes to making guests feel welcome and valued. The level of personal attention and the ability to assist in multiple languages, including French, further enhance the positive guest experience.
Overall, the staff at Essential by Dorint Basel City are described as a key asset to the hotel, significantly enriching the stay of their guests through their attentiveness, kindness and consistently high-quality service.
Wi-Fi
Essential by Dorint Basel City has received mixed feedback about its WiFi services, though most comments lean towards the positive side. Guests have appreciated the ease of connecting to the WiFi without any complicated registration process. Public transportation cards provided by the hotel, such as the BaselCard, include free WiFi access, which has been found to be a useful feature for travelers exploring the city. The WiFi quality in public areas and guest rooms is frequently mentioned as good with many reviewers describing it as fast and reliable. Particularly, the connection in rooms has been praised for being conducive to work.
However, there are some dissenting opinions mentioning that the WiFi can occasionally be slow or experience temporary outages, though these issues have been resolved promptly by the hotel staff. The overall sentiment suggests that the WiFi at Essential by Dorint Basel City is generally effective and satisfactory for most guest needs, especially given the added benefit of complimentary public transportation with WiFi access.
Gym
The gym at Essential by Dorint Basel City offers an adequate workout option for travelers. Reviews mention a small but sufficient fitness room that is easily accessible and well-equipped for basic exercise needs. Some guests appreciated the modern furnishings and found it to be helpful for maintaining their fitness routines. However, there were remarks about the limited equipment and lack of amenities such as mirrors and water. Despite needing some updates and expansion, the fitness studio generally serves its purpose for those seeking a convenient place to exercise while staying at the hotel.
Parking
Essential by Dorint Basel City offers a convenient and accessible parking experience with an underground garage directly beneath the hotel. This parking facility is highly praised for its spacious and secure environment, which includes provisions for electric car charging. Guests appreciate the practical aspects of having a dedicated parking space on site, which simplifies entry and exit.
Despite its conveniences, the parking does come at a cost. The fee is generally noted as 25 CHF per day, which several guests consider expensive. However, the cost is seen as justified given the ample, clean and safe underground parking provided.
Many reviews highlight the ease of access to the parking garage, pointing out the direct access from the hotel and the well-organized layout. The underground garage supports a large number of vehicles, ensuring that parking spaces are usually available. Some reviews also mention the additional cost of parking for dogs, which is perceived as high.
In summary, the parking at Essential by Dorint Basel City is favorably viewed for its convenience, security and ample space, though the additional fee is widely acknowledged and sometimes critiqued for being on the higher side.
EV charging stations
"Essential by Dorint Basel City" offers excellent amenities for electric vehicle users, making it a convenient choice for eco-conscious travelers. The hotel boasts several EV charging stations, including up to six chargers available directly in its parking garage. The charging facilities are integrated well into a secure, easy-to-access underground garage, providing ample space even for larger vehicles. Parking is available with recharging facilities, which adds a great deal of convenience for guests driving electric cars. Additionally, the hotel accommodates guests further with electric guest bikes and secure underground bike storage. Although it's not possible to reserve the charging stations, the multiple spots available ensure that access is generally not an issue. The charging points are well-regarded and included in the cost for parking, adding value to the stay. Overall, "Essential by Dorint Basel City" stands out for its comprehensive and accessible EV charging options, contributing to a hassle-free experience for guests with electric vehicles.
Family
Essential by Dorint Basel City has crafted an inviting atmosphere perfect for families seeking a comfortable stay. Guests have lauded the hotel's child-friendly amenities, from cozy baby cots and a dedicated playroom to welcoming gifts like teddy bears for the little ones. The family rooms are notably spacious and equipped with kitchenette facilities, ideal for longer stays or travel with small children.
Families remarked on the hotel's overall cleanliness and the friendly, attentive staff who are adept at catering to children's needs. The proximity to Basel's metro and the provision of a family-friendly card for public transport and museum discounts further enhance the hotel's appeal.
Children particularly enjoyed the toys and the playroom with one floor being specially designated for family rooms, ensuring a quiet, family-centric area. Guests have expressed that their whole family felt at home with the family-oriented services and generous breakfast making their stay pleasant and hassle-free.
In summary, Essential by Dorint Basel City stands out as a top family-friendly choice, providing ample space, thoughtful amenities and a welcoming environment for families traveling with children.
4 Star
Essential by Dorint Basel City is garnering mixed reviews regarding its four-star rating. Despite its central location and the availability of comfortable beds and quiet rooms, many customers are questioning whether it truly deserves its star rating. Comments have been made about the room amenities, noting they are somewhat basic for a four-star hotel with an absence of expected provisions such as slippers, air conditioning and complimentary toiletries.
In terms of maintenance, some guests noted issues such as dust in the coffee machine area and less frequent vacuuming in certain landings. However, the hotel is well-maintained overall and offers good amenities in a simple structure. Breakfast received praise for its sensational buffet, although some found it subpar for a hotel of this status.
While some reviews point out that the hotel aligns with four-star standards and even surpasses expectations for a four-star in some areas, there seem to be consistent observations that it leans more towards a three-star or even two-star experience quality-wise. Families noted that the room configuration might not be ideal as it essentially comprises a single large room.
In conclusion, Essential by Dorint Basel City delivers a comfortable stay with an excellent location and commendable service. However, there are notable discrepancies in the expected standards of a four-star hotel, leaving some guests feeling that the rating might be inflated.
Business
Essential by Dorint Basel City stands out as an exceptional choice for business travelers. Its facilities are tailored to meet the needs of professionals, offering great business amenities and functional rooms that cater well to working trips. The hotel's proximity to the Messe Basel conference center and its central location make it very convenient for attending business events and conducting business in the city.
Public transportation is readily accessible with a tram stop just two minutes away, facilitating easy travel across Basel. Additionally, the hotel's strategic position ensures that all city areas can be reached with ease, making it an optimal choice for both short stopovers and extended business stays.
Guests appreciate the hotel's value for money, highlighting its modern and clean environment as both practical and pleasant. The business-friendly atmosphere, designed to be functional and efficient, also extends to courteous and streamlined services that make for a stress-free stay.
For those combining business with leisure, the hotel’s clean, well-equipped and thoughtfully designed spaces also provide a cozy environment for a comfortable overnight stay. Overall, Essential by Dorint Basel City is lauded for being an uncomplicated, well-organized and welcoming establishment tailored perfectly for business travel.
Accessible
The Essential by Dorint Basel City stands out for its exceptional accessibility, making it a prime choice for travelers with disabilities. The hotel is well-connected to public transportation with a tram stop right outside the door and several bus lines in close proximity. This allows guests effortless navigation around Basel, whether they need to reach the city center or explore local attractions.
Notably, the hotel's facilities are designed with accessibility in mind. There are accessible toilets, rooms and even a garage that caters to guests with mobility challenges. Guests also appreciated the availability of an elevator, which adds to the overall convenience. Adding to the practicality, the hotel offers electric guest bikes, further enhancing mobility options.
Driving guests will find the hotel easily accessible by car with convenient parking options. Its central yet quiet location ensures that while the surroundings are peaceful, all essential areas are reachable either on foot or a short drive away. The Essential by Dorint Basel City offers a seamless blend of strategic location and thoughtful amenities that support an inclusive and comfortable stay.
Dog Friendly
Essential by Dorint Basel City stands out as a dog-friendly hotel, garnering praise for its comprehensive approach to accommodating canine guests. Visitors often comment on the effective and ultimately dog-friendly services provided, making it a highly recommended choice for pet owners. Highlights include the provision of a dog basket upon arrival, as well as a large dog bed and bowl, ensuring comfort for furry companions. Additionally, treats and poop bags add a thoughtful touch to the stay. With dogs allowed for a nominal fee of 25FR, the hotel makes it easy to travel with pets, accommodating all sizes, even large dogs without any issues. Overall, Essential by Dorint Basel City is celebrated as a welcoming and accommodating choice for those traveling with their dogs.
No, Essential by Dorint Basel City doesn't have any pool.
No, a spa isn't available at Essential by Dorint Basel City.
Yes, Essential by Dorint Basel City welcomes dogs.
Yes, parking facilities are available at Essential by Dorint Basel City.