Hotel Victoria

Basel 47.54785800, 7.59047600 , Centralbahnplatz 3-4 (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Victoria in Basel is widely acclaimed for its outstanding location, which offers convenient access to the Basel SBB train station and other transportation links, ensuring easy exploration of the city. Guests consistently praise the peaceful atmosphere despite the hotel's central position. The location is complemented by commendable service, as the staff is noted for their friendliness, attentiveness, and professionalism, contributing significantly to a welcoming and pleasant stay.

The hotel provides clean, modern, and spacious accommodations, where thoughtful amenities enhance the guest experience. Visitors repeatedly highlight the comfort of the beds and the high-quality bedding, which are key features ensuring a restful stay. The rooms' cleanliness and maintenance receive consistent positive feedback, bolstering the hotel's reputation for meeting high hygiene standards.

Dining at Hotel Victoria is another highlight, with guests enjoying the diverse and well-presented breakfast buffet, offering everything from freshly squeezed orange juice to champagne, despite a few remarks about the cost. The restaurant and bistro provide delicious and reasonably priced options for dinner, further elevating the dining experience with their attentive service.

For families, the hotel provides spacious accommodations, complete with thoughtful touches like toys for children, making it an attractive choice for a family-friendly stay. The proximity to the train station, alongside accommodating policies for pets, adds to the convenience for families and travelers alike.

Business travelers find Hotel Victoria accommodating, with easy access to business hubs and comfortable rooms suitable for work. Despite some feedback on the need for a more robust business center, the quality service and convenient location make it a practical choice for professional visits.

Hotel Victoria's secure parking, efficient Wi-Fi, and detailed focus on guest comfort elevate its appeal as a dependable and inviting option in Basel, celebrated by guests for its value and the positive overall experience it offers.
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Categories
Luxury Hotel
This 'luxurious 4-star property' exudes a stylish Victorian ambiance with remarkable design details. It offers spacious rooms and suites, including the Victoria suite with a revitalizing whirlpool bath.

Hotel Taking Steps Towards Sustainability
Cited as eco-friendly accommodation located near Birsfelden, offering a convenient and sustainable option close to the city center.

Family Friendly Hotel
Hotel Victoria is near Basel Zoo and offers easy access to family activities. It is considered a family-friendly hotel.

Dog Friendly Hotel
This hotel is dog-friendly.

Romantic Hotel
Located in Basel, this traditional hotel blends modern comforts with period furnishings in a Victorian ambiance. The combination of modern and traditional elements creates a unique and romantic atmosphere. Its Victorian ambiance adds a touch of elegance.

Hotel near Nightlife Spots
Located on Centralbahnplatz, Hotel Victoria offers excellent proximity to Basel's main attractions and nightlife, including bars and clubs in the Steinenvorstadt area.

Hotel with Parking
It is located in Basel. It is conveniently located in the center of Basel, providing easy access and is easily accessible by car.

EV charging stations  


Hotel with EV Charging Stations
Offers EV charging for guests. It is a solid choice for travelers seeking hotels with EV charging stations.

4-Star Hotel
Hotel Victoria is centrally located and provides comfortable accommodations. It offers convenient access to Basel's main attractions and transportation hubs.

Hotel for Honeymoon

Business Hotel

Hotel with Gym

Room Types
Single Room Slightly smaller, air-conditioned room with free wired and wireless internet access, a tea/coffee maker and a minibar. Please note that extra beds are not available in this room type.

Classic Queen Room Air-conditioned room with free wired and wireless internet access, a tea/coffee maker and a minibar. Please note that extra beds are not available in this room type.

Superior Room with Sofa Large, air-conditioned room with free wired and wireless internet access, a tea/coffee maker and a minibar.

Junior Suite Large, air-conditioned junior suite with a seating area, free wired and wireless internet access, a tea/coffee maker and a minibar.

Comfort Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Family Room Featuring free toiletries, this family room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Executive Suite The spa bath is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Victoria enjoys an enviable location that is frequently praised by its guests, making it an ideal choice for travelers needing easy access to public transportation. Situated directly across or just steps away from the Basel SBB train station, the hotel provides unparalleled convenience for visitors traveling by train or tram. Its central position allows effortless exploration of Basel and efficient connectivity to the airport shuttle and other major attractions.

The hotel's central location also makes it easy to access the city's sights and services, with trams and buses conveniently stopping right outside, and the city center being within walking distance. Despite its proximity to the bustling transport hub, the accommodation offers quiet rooms, ensuring a peaceful stay for guests. The blend of location advantages and comfortable amenities make it attractive for both short and extended stays.

Moreover, the hotel is noted for its courteous and accommodating staff, alongside rooms that many find clean, spacious, and well-updated. Guests appreciate the advantageous position of the hotel paired with excellent service, resulting in a positive overall experience and making Hotel Victoria a highly recommended choice for those visiting Basel.

Breakfast
Hotel Victoria's breakfast experience has received considerable praise from guests, highlighting a diverse, top-notch buffet that caters to various tastes. The breakfast is described as abundant, with a vast array of choices including hot dishes, fresh pastries, meats, cheese, fruit, and beverages like freshly squeezed orange juice and even champagne. Many reviews commend the delicious and high-quality offerings, noting that the breakfast is both generous and well-presented. The breakfast staff are frequently mentioned for their politeness and attentiveness, further enhancing the dining experience.

While the majority of reviews are positive, a few guests noted areas for improvement, such as increasing the variety of cheese and sweet options. Some found the breakfast to be on the expensive side, although this did not diminish the overall enjoyment for most. The breakfast is described as complete and consistently of very good quality, making it a standout feature of the hotel stay. Overall, Hotel Victoria's breakfast exceeds expectations for most guests, providing a remarkable start to the day in an appealing setting.

Dinner
Hotel Victoria's dining experience receives high praise for its delicious and well-prepared meals. Guests frequently highlight the excellent cuisine served in the restaurant, appreciating the flavorful and enjoyable dishes. The bistro also offers delightful options for an evening meal, making it a convenient choice for those staying at the hotel. Affordability is another notable aspect, with guests finding the dinner prices reasonable, especially for a location in Switzerland. The attentive and friendly staff contribute positively to the dining experience, ensuring a pleasant and welcoming atmosphere. Overall, dining at Hotel Victoria stands out as a memorable and satisfying part of the stay, leaving guests impressed with both the quality of the food and the service provided.

Rooms
Hotel Victoria offers a consistently positive experience, particularly noted for its clean, spacious, and well-appointed rooms. Guests frequently highlight the modern design and thoughtful amenities, which include comfortable beds, quality bedding, and convenient extras like mini fridges and coffee machines. The bathrooms are often described as beautifully designed and well-maintained, with some reviews noting the attractive and practical fittings. Despite a few mentions of smaller room sizes and occasional cleanliness issues, the overall sentiment leans heavily toward satisfaction with room comfort and space. The quiet environment, especially for rooms facing the back or courtyard, adds to the appeal, ensuring a peaceful stay. Additionally, the hotel's excellent location, close to the main train station and city center, enhances its convenience for travelers, making it a favored choice for both short and extended stays. The hotel maintains a high standard of cleanliness and comfort, aligning with guests' expectations and contributing to a pleasant and enjoyable hotel experience.

Beds
Nestled in the heart of the city, Hotel Victoria impresses guests with its remarkable attention to the quality and comfort of its bedding. The consensus from many visitors is that the beds are a highlight of their stay, often described as super comfortable, unbelievably cozy, and sometimes even as the most comfortable hotel beds experienced over time. The luxurious sheets and beautiful bedding choices, including memory foam or feather pillows, add to the inviting experience. Many guests appreciated these touches, noting the bed's high quality and the amazing pillows as standout features. Most reviewers were particularly pleased with the large, spacious rooms that complemented the comfort of the beds. However, a few guests found the beds either too hard or not to their liking. Despite this minority view, the hotel's commitment to providing comfort is clear, with many noting the beds and pillows as outstanding elements of their visit. Overall, for travelers seeking a restful night in vibrant surroundings, Hotel Victoria's accommodations seem likely to meet their comfort criteria.

Cleanliness
Hotel Victoria stands out for its exceptional cleanliness and comfort, consistently praised by guests who appreciate both the well-maintained condition of the property and the attention to detail in keeping rooms spotless. The spacious accommodations boast modern facilities and sleek decor, making for a pleasant stay that aligns with the quality standard the hotel upholds. Guests regularly note the beautifully decorated rooms, ultra-comfortable beds, and impressive comfort levels.

In addition to the cleanliness, many reviews highlight the quiet atmosphere of the hotel despite its central location, allowing for a restful experience. While most of the feedback is positive, there are occasional mentions of areas for improvement, particularly concerning bathroom cleanliness. However, these observations are eclipsed by the general satisfaction with the hotel's hygiene and effective daily cleaning practices.

Moreover, staff at Hotel Victoria receive accolades for their friendliness and helpfulness, complementing the overall welcoming atmosphere. The hotel occupies a strategic location that allows guests convenient access to various attractions, both in Basel and beyond, enhancing the overall travel experience. The combination of top-notch cleanliness, attentive service, and optimal location make Hotel Victoria a desirable choice for travelers seeking comfort and quality.

Staff
Hotel Victoria is renowned for its exceptional staff, who consistently receive high praise from guests for their extraordinary friendliness and attentiveness. The personnel are frequently described as friendly, helpful, and professional, creating a welcoming atmosphere throughout the hotel. The front desk, particularly individuals like Sebastian and Frazier, are noted for their efficiency and willingness to go above and beyond, even taking the time to provide detailed directions and local insights to guests. The hotel staff across all departments, including the restaurant and breakfast service, maintain a high level of service, characterized by their competence and promptness in addressing any needs or inquiries.

Visitors appreciate the smooth check-in and check-out processes, aided by a courteous and efficient team. The staff's ability to communicate in multiple languages further enhances the guest experience, making visitors from different backgrounds feel comfortable and understood. Despite some isolated incidents of unprofessional behavior, the overwhelming majority of feedback highlights the personnel's incredible commitment to customer satisfaction, marked by smiles and a genuine dedication to enhancing guests' stays. Positioned conveniently for travelers, the combination of the hotel's prime location and its remarkable staff makes Hotel Victoria a standout choice for those visiting the area.

Wi-Fi
At Hotel Victoria, guests have shared their mixed experiences regarding the hotel's Wi-Fi service. Many reviewers appreciated the generally good and fast Wi-Fi, highlighting the free access and its capability to meet their needs during their stay. Positive comments emphasized the excellent performance of the Wi-Fi, with some noting that Wi-Fi worked well without any issues throughout their visit, providing a seamless experience.

However, some guests encountered challenges, such as limited availability for device connections and occasional disconnections. There were instances where Wi-Fi was not functional or available, attributed to technical difficulties during some stays. Despite these setbacks, the majority of guests found the Wi-Fi to be satisfactory, especially with an upgrade, which improved the connection quality in their rooms. Overall, while there are areas for improvement, Hotel Victoria offers a generally dependable Wi-Fi service with free access for its guests, enhancing their visit to Basel along with other amenities like air conditioning and complimentary transportation vouchers.

Parking
At Hotel Victoria, parking is a noteworthy feature, offering guests a blend of convenience and security. The hotel provides a private underground parking garage, directly accessible from the premises, ensuring a seamless transition from car to room. Guests appreciate the ease of access, with options to park directly under the hotel, contributing to a hassle-free experience. The large, well-lit parking areas offer added comfort, complemented by hotel-owned spaces and the potential for free parking. Its strategic location near the train station allows guests the advantage of parking at the nearby SBB park-house. Although some notes highlight the high parking fee of 25 CHF per day, many find the secure setting and proximity to hotel facilities, including a direct lift from the garage, worth the cost. This convenience, coupled with the availability of a centrally located garage, makes Hotel Victoria appealing for both short visits and longer stays, especially for those prioritizing easy parking and security.

Family
Hotel Victoria offers a delightful experience for families traveling with children. The family-friendly accommodations are highly praised, with many highlighting the spacious and comfortable family rooms that provide plenty of space for everyone to relax. A thoughtful touch includes providing toys for the little ones, which is a detail that adds to the overall appeal for families. The hotel staff receives commendation for their warm welcome and flexibility, ensuring a pleasant stay for guests. The location is particularly advantageous for train travelers, with some rooms offering a scenic view of the station, adding an intriguing element for young visitors. Additionally, the hotel accommodates pet owners, making it a convenient option for those traveling with furry companions. Overall, Hotel Victoria emerges as a great spot for a short family trip, delivering comfort and convenience for all ages.

4 Star
Hotel Victoria provides a compelling accommodation experience with some notable strengths, making it an attractive option for travelers. Its prime location is consistently praised, with the hotel conveniently situated for easy access to important sites, including being right in front of the train station. Guests appreciate the modern and clean rooms, which are both spacious and well-equipped, featuring high-quality bedding. The decor adds a pleasant touch to the ambiance, contributing to an overall comfortable stay.

The hotel is also recognized for its excellent breakfast offerings and the warm welcome extended by a friendly staff, underpinning a generally high standard of service. While some comments suggest that certain aspects may not fully align with traditional four-star standards, the overall evaluation leans towards positive experiences with guests expressing satisfaction and a willingness to return. The hotel is especially noted for its admirable quality-price ratio, marking it as a standout choice for those seeking value without compromising on comfort.

Business
Hotel Victoria stands out as a prime destination for business travelers, offering a combination of convenience and comfort tailored to their needs. Its location is a significant advantage, nestled in a strategic area that facilitates easy access to key business hubs such as the convention center, reachable in a mere 10-minute tram ride. The hotel is well-suited for short business trips, featuring clean and comfortable rooms with ample space for working, ensuring guests can maintain productivity during their stay.

While the availability of a business center may vary, the overall service from the staff is consistently excellent, contributing to a seamless professional experience. The establishment also offers a modest but acceptable selection of dishes at the restaurant, catering to guests who require a quick yet pleasant dining option. Whether traveling for business or leisure, Hotel Victoria provides an excellent environment that meets the varied needs of its guests.


No, Hotel Victoria doesn't have any pool.

No, a spa isn't available at Hotel Victoria.

Yes, Hotel Victoria welcomes dogs.

Yes, parking facilities are available at Hotel Victoria.

Yes, Hotel Victoria has a gym.

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