Apollo Hotel
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Summary of reviewsThe Apollo Hotel in Basingstoke is praised for its excellent location, making it an ideal choice for those visiting local attractions and amenities. Its proximity to Basingstoke Hospital and easy access to transportation routes like the M3 and the ring road are frequently highlighted. The hotel offers a quiet and convenient base for exploring, with walking distance access to bus routes and the train station.
The dining experiences at Apollo Hotel are often commended, particularly the breakfast, which is noted for its variety and quality. Guests enjoy the hearty, freshly prepared options in a pleasant dining environment, complemented by attentive and friendly staff. Similarly, dinner at the Vespers Fine Dining Restaurant and the Library Bar garners positive feedback for well-prepared, tasty meals and good service, despite some noted limitations in menu variety.
The hotel's staff are widely praised, consistently highlighted as attentive, polite, and accommodating, enhancing the guest experience significantly. Their genuine care and cheerful demeanor are noted as standout features, often mentioned as a major positive aspect of the stay.
The accommodation is generally described as comfortable and spacious, with clean and well-maintained rooms. The hotel's leisure amenities, including a gym, pool, sauna, and spa, offer added value and are well-received by guests seeking relaxation and fitness options. The swimming pool, in particular, is seen as a delightful feature, appreciated by families and offering an enjoyable atmosphere.
Families find the hotel accommodating, with spacious rooms catering well to their needs. The hotel’s family-friendly setup, convenient location, and joyful swimming pool experiences are often highlighted. Furthermore, the ample free parking adds a level of convenience for guests traveling by car.
While the beds are largely described as comfortable, the firmness of pillows and mattresses receives mixed feedback. Some guests mention room maintenance issues, including dated furnishings and occasional odors. Despite these inconsistencies, the Apollo Hotel stands out for its prime location, welcoming staff, and favorable amenities, providing a satisfactory and comfortable experience for most visitors.
Categories
The dining experiences at Apollo Hotel are often commended, particularly the breakfast, which is noted for its variety and quality. Guests enjoy the hearty, freshly prepared options in a pleasant dining environment, complemented by attentive and friendly staff. Similarly, dinner at the Vespers Fine Dining Restaurant and the Library Bar garners positive feedback for well-prepared, tasty meals and good service, despite some noted limitations in menu variety.
The hotel's staff are widely praised, consistently highlighted as attentive, polite, and accommodating, enhancing the guest experience significantly. Their genuine care and cheerful demeanor are noted as standout features, often mentioned as a major positive aspect of the stay.
The accommodation is generally described as comfortable and spacious, with clean and well-maintained rooms. The hotel's leisure amenities, including a gym, pool, sauna, and spa, offer added value and are well-received by guests seeking relaxation and fitness options. The swimming pool, in particular, is seen as a delightful feature, appreciated by families and offering an enjoyable atmosphere.
Families find the hotel accommodating, with spacious rooms catering well to their needs. The hotel’s family-friendly setup, convenient location, and joyful swimming pool experiences are often highlighted. Furthermore, the ample free parking adds a level of convenience for guests traveling by car.
While the beds are largely described as comfortable, the firmness of pillows and mattresses receives mixed feedback. Some guests mention room maintenance issues, including dated furnishings and occasional odors. Despite these inconsistencies, the Apollo Hotel stands out for its prime location, welcoming staff, and favorable amenities, providing a satisfactory and comfortable experience for most visitors.
Hotel with Spa
The Apollo Hotel is a true oasis of relaxation and rejuvenation, offering a stunning spa and beauty salon for guests and locals. Take a break from the hustle and bustle of daily life and immerse yourself in a world of peace and tranquility at the Apollo.
The spa features an indoor pool, a spa pool, a sauna and a steam room, all designed for your ultimate relaxation. In addition to this, a variety of massage and facial treatments are available to help you emerge feeling refreshed and invigorated.
The hotel's beauty salon is staffed by friendly and professional therapists who use only the best quality beauty products. Treatments range from gel nails and waxing to facials and body treatments, as well as manicures, pedicures and more. This 4-star hotel's spa and beauty salon features everything you might need for a truly pampering accommodation experience.
The spa features an indoor pool, a spa pool, a sauna and a steam room, all designed for your ultimate relaxation. In addition to this, a variety of massage and facial treatments are available to help you emerge feeling refreshed and invigorated.
The hotel's beauty salon is staffed by friendly and professional therapists who use only the best quality beauty products. Treatments range from gel nails and waxing to facials and body treatments, as well as manicures, pedicures and more. This 4-star hotel's spa and beauty salon features everything you might need for a truly pampering accommodation experience.
Hotel with Swimming Pool
The Apollo Hotel offers a health spa with a swimming pool. The swimming pool is clean and quiet and perfect for a relaxing swim.
Heated Pool Indoor Pool
Hotel with Parking
This hotel offers free car parking with over 200 spaces available on-site. It provides convenient and ample parking for guests with easy access from nearby roads.
Hotel with Gym
This hotel includes a fitness center, allowing guests to maintain their workout routine. The hotel also offers comfortable accommodations and convenient amenities.
4-Star Hotel
The Apollo Hotel offers classic decor and features an on-site Brasserie for breakfast, lunch and dinner, plus Vespers, which includes a dinner spot with a great bar area. There is also an indoor pool and a health club. The front desk is open day and night, and the staff can offer concierge services.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Apollo Hotel in Basingstoke boasts a fantastic location, making it an ideal choice for visitors seeking convenience and accessibility. Its proximity to Basingstoke Hospital is frequently highlighted, serving as a central reason for many guests choosing this accommodation, particularly for those visiting family members or new arrivals at the hospital. Guests appreciate the hotel's strategic placement close to the town center, with easy access to local amenities and transportation routes like the M3 and the ring road, enhancing its appeal for both short stays and travel through the area. The quiet surroundings, despite being near main roads, offer a peaceful retreat while also being conveniently positioned close to shopping centers, Legoland, and other attractions.
The hotel’s location next to a bus route and walking distance from the train station further facilitates exploration of Basingstoke and neighboring areas. Friendly, helpful staff and clean, comfortable rooms add to the overall value for money. In addition to its prime location, Apollo Hotel offers facilities such as a gym and swimming pool, enhancing the stay for guests looking for relaxation and fitness options. The design of the hotel, with a spacious bar and sitting area, contributes to its welcoming atmosphere, making it a lovely place to unwind. While the immediate area may lack extensive activities, the convenience of access and tranquil setting makes Apollo Hotel a preferred choice for visitors to Basingstoke.
Apollo Hotel offers a commendable breakfast experience that seems to satisfy many guests with its ample variety and quality. The morning spread often includes a range of options from the expected cooked dishes to continental choices, such as cereals, toast, and pastries. Several reviews highlight the breakfast as being above average for what one might typically expect in England, with many praising the delicious hot and freshly prepared options.
Guests noted that the breakfast is reasonably priced and frequently replenished to keep up with morning demand, ensuring that everyone's appetite is catered to. The ambiance of the dining area adds to the pleasant experience, offering a quiet and welcoming environment. Friendly and helpful staff contribute to the positive atmosphere, enhancing the overall enjoyment of the meal.
However, there are some areas where breakfast falls short. A handful of guests found the selection limited and sometimes experienced lukewarm items. The breakfast hours could be inconvenient for some, as service concludes by 9:30 AM on the dot, leaving late risers a bit rushed. Freshness occasionally comes into question, with suggestions for better-stocked options and more variety, particularly when it comes to healthier choices.
Overall, the breakfast at Apollo Hotel delivers a satisfactory experience for most, elevating the start of the day with its hearty offerings and dedicated service, even if there is room for small improvements in variety and scheduling.
The Apollo Hotel offers a variety of dining experiences that have received mixed reviews from guests, but several have highlighted positive aspects of their meals. Many guests found the food to be excellent, with some describing it as well-prepared, tasty, and superb, particularly at venues like the Vespers Fine Dining Restaurant and the Library Bar. The bar and brasserie meals were also praised for their taste and reasonable pricing. Generous portion sizes and attentive service further enhanced the dining experience for some patrons.
Despite the positive feedback, there are criticisms regarding certain aspects of the dining services. The hotel’s restaurant is noted as often closed during dinner hours, resulting in guests needing to seek meals elsewhere, sometimes requiring taxis. The limited menu options at the bar, coupled with instances of disappointing dishes, have been points of concern for some diners.
Ultimately, while the Apollo Hotel delivers commendable cuisine and service in various settings, improvements in menu variety and accessibility could enrich the overall dining experience for guests.
The Apollo Hotel offers a mixed experience when it comes to its rooms. Guests frequently highlight the spaciousness and comfort of the accommodations, with many describing the rooms as clean, quiet, and equipped with comfortable beds. The hotel’s facilities, including amenities like a pool, sauna, steam room, and gym, add a luxurious touch to the stay. The staff is also noted for their friendliness and helpfulness, contributing to a positive hospitality experience.
However, some guests encountered issues with cleanliness and room maintenance, with reports of dated furnishings and occasional room odors. Rooms facing the main road can be noisy, while others appreciate a quieter environment when situated toward the back of the hotel. Breakfast receives mixed reviews, with some guests content with the standard buffet and others noting limited selections.
Overall, while the Apollo Hotel offers comfortable and spacious rooms with accommodating staff, potential guests should be mindful of inconsistencies in room conditions and the dated state of some facilities. The hotel stands out for its room size and amenities but may require improvements to fully meet its four-star expectations.
The beds at Apollo Hotel have sparked a diverse range of opinions from guests. On the bright side, many visitors have praised the beds for their comfort, describing them as very comfortable, comfy, and even super comfy. Various reviews highlight the spacious rooms complemented by these inviting beds. However, feedback on the pillows is less favorable, with comments indicating they are generally too firm or too high, detracting from the overall sleep experience for some guests. While some found the mattresses very comfortable, others mentioned that some mattresses felt old, too soft, or even too firm, which impacted their sleep quality. Despite these mixed reviews, the consensus is that many guests found their bed experience satisfactory, with a promise of restful nights in their large, clean rooms.
Apollo Hotel has garnered mixed reviews regarding its cleanliness standards. Many guests have found the hotel to be clean, with rooms described as spotlessly clean and well-presented. The hotel is often noted for being very clean and comfortable, with some visitors appreciating its well-maintained spa and tidy facilities. Positive mentions also highlight the friendly and welcoming staff, enhancing the overall experience and indicating potential for future improvements.
However, a recurring theme in the less favorable reviews mentions areas that are tired and in need of refurbishment. Some guests found their rooms or bathrooms not up to their cleanliness expectations, with problems such as mold, musty odors, and visible stains being noted. Despite these issues, there is optimism as new staff are seen trying their best to improve guest experiences.
For those planning a visit, the reviews suggest that while some areas of the hotel may need a refresh, the positives of a comfortable stay with clean facilities and a hospitable environment often come through. Whether it's a quiet clean room or the added perk of tea, coffee, and biscuits, Apollo Hotel seems to strive for a welcoming atmosphere, though there might be variability in experiences with room conditions.
The reviews for Apollo Hotel highlight the remarkable dedication and friendliness of its staff, who consistently go above and beyond to make guests feel welcome and well-cared for. The team is described as attentive, polite, professional, and accommodating, often being praised as the most outstanding aspect of guests' experiences. Several guests mentioned specific staff members, such as Agnes, George, and Tom, for their excellent service in the restaurant and bar, ensuring that guests had everything they needed. Despite some minor issues with disorganization and occasional inexperienced staff, the overwhelming consensus is that the staff is cheerful, efficient, and genuinely cares about making each stay enjoyable. Overall, the positive interactions with the hotel staff contribute significantly to a pleasant and welcoming atmosphere, complemented by good facilities and convenient location.
The Apollo Hotel showcases a spa experience that generally receives favorable feedback from its guests. The spa facilities, which include a pool, sauna, steam room, and jacuzzi, are often described as nice, lovely, and an added bonus to the hotel stay. Many visitors enjoyed the warm and clean swimming pool and appreciated the relaxed atmosphere in this part of the hotel. In addition to the swimming pool, the gym and spa center form an appealing combination for those seeking leisure and wellness.
Despite some minor points of critique, such as certain facilities needing a refresh and occasional temperature issues, the overall impression of the spa area remains positive. Guests valued the convenience and quality of available amenities, with remarks highlighting the excellent and great condition of the spa features. Moreover, the attentive service of the spa staff, willing to accommodate impromptu requests like a manicure, adds to the enjoyable experience. The Apollo Hotel's spa facilities, along with its fitness options, make for a pleasant and rejuvenating stay.
The Apollo Hotel presents a range of fitness and leisure amenities that guests consistently highlight in their reviews. Many guests appreciate the access to both the gym and pool, noting them as notable advantages during their stay. The gym is described as well-equipped, and while some reviews point out that it appears dated and small, most guests find it satisfactory for their workout needs. The hotel also boasts a spa center, enhancing the overall appeal of its leisure facilities. Friendly staff at the gym reception contribute positively to the guest experience. Additionally, the gym and pool facilities are often compared favorably to other local fitness centers, suggesting a level of quality that meets or exceeds guest expectations. Overall, the fitness and leisure offerings at the Apollo Hotel are highlighted as strong features, providing a pleasant added benefit to guests seeking relaxation and exercise during their visit.
The Apollo Hotel offers a delightful swimming experience with its charming pool and spa facilities. Guests appreciate the pool's lovely ambiance and the additional enjoyment provided by the jacuzzi and steam room. Although the Horizon pool and spa area could benefit from a refresh, visitors find the pool clean, quiet, and a good temperature. Families particularly enjoy spending time here, with children often reveling in the swimming experiences available. The complimentary use of the pool adds value to the stay, and the staff are noted for their helpful and friendly service. While some guests mention the pool being small or occasionally cold, it is generally seen as a warm and inviting space. The pool's availability late into the evening is a bonus for those looking to unwind after a day's activities. With great facilities that also include a sauna, the Apollo Hotel makes a relaxing getaway from the hustle and bustle, with its pool often highlighted as a significant asset by visitors.
The Apollo Hotel receives positive feedback regarding its parking facilities. Guests frequently highlight the ample and free parking available, making it a convenient choice for those traveling by car. The parking area is praised for being spacious, with plenty of room near the front door, ensuring easy access. Overall, the parking experience at the Apollo Hotel is described as hassle-free and straightforward, contributing to a comfortable and stress-free stay.
Apollo Hotel emerges as a welcoming choice for families, broadly praised for its family-friendly amenities and services. Families with young children particularly appreciate the setup, with ample room sizes catering to those traveling with older kids or little ones. The hotel's swimming pool stands out as a highlight, offering joyful experiences for both parents and children.
The dining experience contributes positively, with meals catering excellently to family needs. Guests frequently mention the convenience of the hotel’s location, making it an ideal base for excursions to attractions such as Peppa Pig World and extended family visits, especially during festive seasons like Christmas.
The accommodation options, including family rooms and studio suites, are commended for their spaciousness, well-suited for overnight stays. Friendly service enhances the experience, with notable episodes of the hotel accommodating specific needs, like providing room upgrades.
Despite some critiques regarding corridor conditions, overall, the Apollo Hotel provides a satisfactory stay, substantiated by its good on-site amenities and suitability for short, comfortable family visits.
Located conveniently close to the hospital in Basingstoke, Apollo Hotel offers an experience that's a step above standard travel lodge or premier inn establishments. While advertised as a four-star hotel, there are mixed sentiments about its true star rating, with some guests perceiving a disconnect between their expectations and what was experienced.
The hotel appears to be in need of some tender loving care, as many aspects from the corridors to the guest rooms, including studio suites, show signs of aging. Despite the clean rooms, the tired mattresses, carpets, and kettles hint at a need for updating. The bathroom facilities didn't quite meet the anticipated standards of a four-star hotel, reflecting a similar sentiment about the overall accommodations.
Nevertheless, the hotel's central location allows easy access to the city's offerings, and guests can conveniently hail taxis to explore surrounding areas. The staff's lack of engagement and limited knowledge were noted, suggesting room for improvement in service delivery. Additionally, while breakfast options were perceived as limited and lacking professional presentation, the proximity to local amenities could offer alternative dining choices.
Overall, Apollo Hotel holds potential to better align its services and facilities with its four-star designation, prompting some guests to suggest it should even be rated five stars compared to other local hotels.
Apollo Hotel caters well to business travelers with its clean, comfortable, and convenient environment, making it an ideal choice for work-related stays. The hotel offers a good standard of rooms, ensuring a pleasant experience during busy business weeks. Guests appreciate the fitness center and pool as valuable amenities, providing a perfect way to unwind after demanding meetings. Despite some limitations in service, the hotel's welcoming atmosphere makes it a recommended option for business stays, receiving positive feedback from those who have recommended it to visiting colleagues.
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Location
The hotel’s location next to a bus route and walking distance from the train station further facilitates exploration of Basingstoke and neighboring areas. Friendly, helpful staff and clean, comfortable rooms add to the overall value for money. In addition to its prime location, Apollo Hotel offers facilities such as a gym and swimming pool, enhancing the stay for guests looking for relaxation and fitness options. The design of the hotel, with a spacious bar and sitting area, contributes to its welcoming atmosphere, making it a lovely place to unwind. While the immediate area may lack extensive activities, the convenience of access and tranquil setting makes Apollo Hotel a preferred choice for visitors to Basingstoke.
Breakfast
Guests noted that the breakfast is reasonably priced and frequently replenished to keep up with morning demand, ensuring that everyone's appetite is catered to. The ambiance of the dining area adds to the pleasant experience, offering a quiet and welcoming environment. Friendly and helpful staff contribute to the positive atmosphere, enhancing the overall enjoyment of the meal.
However, there are some areas where breakfast falls short. A handful of guests found the selection limited and sometimes experienced lukewarm items. The breakfast hours could be inconvenient for some, as service concludes by 9:30 AM on the dot, leaving late risers a bit rushed. Freshness occasionally comes into question, with suggestions for better-stocked options and more variety, particularly when it comes to healthier choices.
Overall, the breakfast at Apollo Hotel delivers a satisfactory experience for most, elevating the start of the day with its hearty offerings and dedicated service, even if there is room for small improvements in variety and scheduling.
Dinner
Despite the positive feedback, there are criticisms regarding certain aspects of the dining services. The hotel’s restaurant is noted as often closed during dinner hours, resulting in guests needing to seek meals elsewhere, sometimes requiring taxis. The limited menu options at the bar, coupled with instances of disappointing dishes, have been points of concern for some diners.
Ultimately, while the Apollo Hotel delivers commendable cuisine and service in various settings, improvements in menu variety and accessibility could enrich the overall dining experience for guests.
Rooms
However, some guests encountered issues with cleanliness and room maintenance, with reports of dated furnishings and occasional room odors. Rooms facing the main road can be noisy, while others appreciate a quieter environment when situated toward the back of the hotel. Breakfast receives mixed reviews, with some guests content with the standard buffet and others noting limited selections.
Overall, while the Apollo Hotel offers comfortable and spacious rooms with accommodating staff, potential guests should be mindful of inconsistencies in room conditions and the dated state of some facilities. The hotel stands out for its room size and amenities but may require improvements to fully meet its four-star expectations.
Beds
Cleanliness
However, a recurring theme in the less favorable reviews mentions areas that are tired and in need of refurbishment. Some guests found their rooms or bathrooms not up to their cleanliness expectations, with problems such as mold, musty odors, and visible stains being noted. Despite these issues, there is optimism as new staff are seen trying their best to improve guest experiences.
For those planning a visit, the reviews suggest that while some areas of the hotel may need a refresh, the positives of a comfortable stay with clean facilities and a hospitable environment often come through. Whether it's a quiet clean room or the added perk of tea, coffee, and biscuits, Apollo Hotel seems to strive for a welcoming atmosphere, though there might be variability in experiences with room conditions.
Staff
Spa
Despite some minor points of critique, such as certain facilities needing a refresh and occasional temperature issues, the overall impression of the spa area remains positive. Guests valued the convenience and quality of available amenities, with remarks highlighting the excellent and great condition of the spa features. Moreover, the attentive service of the spa staff, willing to accommodate impromptu requests like a manicure, adds to the enjoyable experience. The Apollo Hotel's spa facilities, along with its fitness options, make for a pleasant and rejuvenating stay.
Gym
Pool
Parking
Family
The dining experience contributes positively, with meals catering excellently to family needs. Guests frequently mention the convenience of the hotel’s location, making it an ideal base for excursions to attractions such as Peppa Pig World and extended family visits, especially during festive seasons like Christmas.
The accommodation options, including family rooms and studio suites, are commended for their spaciousness, well-suited for overnight stays. Friendly service enhances the experience, with notable episodes of the hotel accommodating specific needs, like providing room upgrades.
Despite some critiques regarding corridor conditions, overall, the Apollo Hotel provides a satisfactory stay, substantiated by its good on-site amenities and suitability for short, comfortable family visits.
4 Star
The hotel appears to be in need of some tender loving care, as many aspects from the corridors to the guest rooms, including studio suites, show signs of aging. Despite the clean rooms, the tired mattresses, carpets, and kettles hint at a need for updating. The bathroom facilities didn't quite meet the anticipated standards of a four-star hotel, reflecting a similar sentiment about the overall accommodations.
Nevertheless, the hotel's central location allows easy access to the city's offerings, and guests can conveniently hail taxis to explore surrounding areas. The staff's lack of engagement and limited knowledge were noted, suggesting room for improvement in service delivery. Additionally, while breakfast options were perceived as limited and lacking professional presentation, the proximity to local amenities could offer alternative dining choices.
Overall, Apollo Hotel holds potential to better align its services and facilities with its four-star designation, prompting some guests to suggest it should even be rated five stars compared to other local hotels.
Business
Yes, Apollo Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Apollo Hotel.
No, Apollo Hotel doesn't allow dogs.
Yes, parking facilities are available at Apollo Hotel.
Yes, Apollo Hotel has a gym.
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