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Accessible, Big Hotels in Basque Country

37 HOTELS IN BASQUE COUNTRY
Most popular user searches in Basque Country: boutique-style hotels.
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Eurostars Amara main photo
Eurostars Amara
Hotel in San SebastianGipuzkoaES flag
8.4
Very Good
From $78
$
Info
Summary of reviews
Eurostars Amara in San Sebastián garners positive reviews across various aspects, providing an all-around pleasant stay for its guests. The hotel's location is particularly praised, situated in a serene neighborhood that offers a peaceful retreat while still being conveniently close to the city's main attractions like the Old Town, La Concha Beach and Anoeta Stadium. The locales around the hotel are scenic, easily accessible via a short, picturesque walk and well-connected by public transportation, making it an ideal choice for both walkers and those using public transport. The on-site parking facilities, including electric car chargers, further enhance convenience for motorists.

The breakfast at
Eurostars Amara is a standout feature, receiving accolades for its high quality, variety and attentive service. The buffet offers a wide range of sweet and savory options, including fresh fruits, cakes and even champagne, though some guests consider the breakfast slightly pricey. Similarly, the hotel’s dining options are highly regarded for their delicious offerings and good value with the restaurant's tapas and healthy choices being particularly noted. Despite occasional service hiccups, the dining experience is generally deemed excellent.

In terms of accommodations, guests applaud the cleanliness, spaciousness and comfort of the rooms. The modern amenities, beautiful views and effective temperature control contribute to a restful stay. The overall cleanliness extends to the hotel’s common areas, reflecting meticulous housekeeping standards. While some minor issues such as occasional noise and size constraints in triple rooms are noted, they do not significantly detract from the overwhelmingly positive reception.

The staff at
Eurostars Amara receive consistent praise for their friendliness, attentiveness and professionalism. The team’s warm and helpful demeanor, especially the reception staff offering valuable local tips, greatly enhances the guest experience and fosters a welcoming atmosphere.

Although the WiFi service at the hotel faces criticism for being intermittent and hard to connect, the presence of free and secure connection options does receive some acknowledgment from guests who managed to use it effectively. The gym, while valued, is noted as modest with some room for improvement.

Families find
Eurostars Amara particularly accommodating with clean, spacious family rooms and thoughtful amenities for children. The strategic location and nearby attractions add to the hotel’s appeal for family vacations.

The beds are highly appreciated for their comfort with many guests commenting on the cozy, spacious bedding that contributes to a good night’s sleep. Some issues related to bed quality were noted but are relatively rare.

Overall, while there are some areas needing improvement, particularly in the perceived four-star rating and WiFi service,
Eurostars Amara succeeds in delivering a comfortable, clean and well-located stay with exceptional staff service and high-quality dining options.
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Family
Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian main photo
From $447
$
Info
Surrounded by gardens and promenades, this newly renovated hotel is just 3 blocks from the Old Town, between the Cantabrian Sea and the Urumea River.
Summary of reviews
Hotel Maria Cristina, a Luxury Collection Hotel in San Sebastian, is a stunning five-star property that offers exceptional facilities and services. The hotel's location is unbeatable with easy accessibility to all areas of the city and stunning views of the river and ocean from some rooms. The breakfast is exceptional with a wide variety of options and an à la carte menu featuring local and fine dishes. The rooms are beautiful, spacious and comfortable, maintaining the charm of a 1900's hotel while offering modern amenities. The staff is exceptional with helpful, friendly and professional service that goes above and beyond. The beds are incredibly comfortable with some guests saying they are the best they've ever slept in. The hotel is luxurious, opulent and welcoming, providing guests with a refined and indulgent experience. The cleanliness of the hotel is impeccable with bright and airy rooms. Overall, Hotel Maria Cristina is highly recommended for anyone looking for a charming and elegant stay in Spain.
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Luxury
Occidental Bilbao main photo
Occidental Bilbao
Hotel in BilbaoBiscayES flag
8.5
Very Good
From $89
$
Info
Summary of reviews
Occidental Bilbao receives generally positive reviews across several categories.

Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.

The breakfast at
Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.

Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.

The rooms at
Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.

Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.

The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.

However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.

The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.

The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.

Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.

Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
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Spa
Hotel Ilunion Bilbao main photo
Hotel Ilunion Bilbao
Hotel in BilbaoBiscayES flag
8.3
Very Good
From $107
$
Info
Summary of reviews
Hotel Ilunion Bilbao is highly regarded for its superb central location, which facilitates easy exploration of both historic and modern attractions in Bilbao. The proximity to San Mamés Stadium is an added advantage for football enthusiasts, while nearby public transport links enhance accessibility to key landmarks such as the Guggenheim Museum and Casco Viejo. The vibrant surroundings, filled with bars, restaurants, and shops, immerse guests in the city's lively culture. Despite occasional nightlife noise, the hotel's location remains a significant draw for travelers.

The breakfast at Hotel Ilunion Bilbao is praised for its quality and variety, offering fresh fruit, juices, vegan options, and made-to-order items. The hearty and plentiful breakfast is complemented by attentive service in a chic, modern dining room, although it can become busy during peak hours. Guests find the breakfast experience worthwhile, despite minor issues such as slow replenishment.

The spacious and comfortable rooms are a highlight of the hotel, consistently noted for their cleanliness and modern amenities. Effective soundproofing ensures a quiet stay, and the convenience of central location benefits attendees of events at San Mamés Stadium. The combination of cleanliness, comfort, and strategic positioning appeals to both leisure and business travelers.

The staff at Hotel Ilunion Bilbao are widely commended for their friendliness and professionalism, contributing positively to the guest experience. Despite a few isolated interactions, the overall service is a strong point, with staff often going the extra mile to assist guests.

The hotel’s gym is well-maintained, offering a modern and clean space for guests. Its 24-hour availability allows flexibility, although it is compact with limited weight options. Complimentary refreshments enhance the fitness experience.

While parking is available on-site, guests should be aware of the garage's tight spaces and the cost, which some find steep compared to nearby alternatives. The parking is operated on a first-come, first-served basis.

Families appreciate the spacious accommodations and thoughtful amenities for children, although pull-out beds and certain room features could be improved. The hotel supports a welcoming environment for families and pets, with valuable offerings like cribs and toys.

Though nocturnal noise from nearby Moma nightclub may affect light sleepers, the hotel’s vibrant neighborhood appeals to guests seeking active nightlife. The comfortable beds are often remarked upon, though some deviations in bed comfort are noted.

Overall, Hotel Ilunion Bilbao delivers exceptional value and a clean, stylish environment that aligns well with expectations for its three-star rating. Guests appreciate its central location, quality service, comfortable rooms, and friendly staff, making it a favored choice for both leisure and business visits to Bilbao.
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Sustainability Journey
Ibis Budget Bilbao City main photo
Ibis Budget Bilbao City
Guest House in BilbaoBiscayES flag
8.0
Very Good
From $75
$
Info
Summary of reviews
Ibis Budget Bilbao City shines as a commendable choice for budget-conscious travelers seeking a clean, functional and conveniently located hotel. The strategic placement of this hotel near various modes of public transportation, including the metro, tram and bus stations, makes it an attractive base for exploring Bilbao. Guests particularly appreciate its proximity to the intermodal station and San Mamés Stadium, as well as its accessibility to major tourist spots like the Guggenheim Museum.

One of the hotel’s standout features is its value for money. The rooms, although compact, are modern, impeccably clean and well-designed to maximize space efficiently. They come equipped with comfortable beds and basic amenities, offering a quiet and restful retreat despite the occasional issues with storage space, sound insulation and privacy in the open bathroom layouts.

The breakfast at
Ibis Budget Bilbao City receives positive feedback for being reasonably priced at around 7-8 euros and offering a generous and well-balanced spread. Guests enjoy a variety of sweet and savory options, alongside healthy choices catering to dietary restrictions. While the breakfast area can get cramped during busy times and there's limited fruit or hot options, the overall quality and variety make for a satisfactory start to the day.

Cleanliness is another highly praised aspect with the rooms and common areas being maintained to a high standard. The hotel’s daily cleaning services ensure that spaces are fresh and inviting, contributing to a comfortable stay.

The hotel staff significantly enhance the guest experience with their friendly, professional and attentive service. Receptions are noted for their warm welcomes and efficient check-ins. The staff's willingness to assist and provide local recommendations adds a layer of convenience and personalized care, making guests feel valued and well-cared-for throughout their stay.

The Wi-Fi at the hotel is generally reliable and strong, although there are occasional connectivity issues, particularly on the lower floors. Most guests find the free Wi-Fi functional and satisfactory for their needs.

Parking at the hotel, while secure and convenient, has mixed reviews due to its limited space, high cost and the challenge it poses for larger vehicles. The absence or malfunctioning of EV charging stations is a noted downside, although nearby parking options do exist.

Overall,
Ibis Budget Bilbao City offers a clean, modern and strategically located accommodation option that excels in providing comfort, quality service and value for money. It is particularly suitable for short stays and budget travel, making it a practical choice for those wishing to explore the vibrant city of Bilbao.
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Dog Friendly
Hotel de Londres y de Inglaterra main photo
From $141
$
Info
Summary of reviews
Hotel de Londres y de Inglaterra is a highly recommended hotel in San Sebastian with an unbeatable location right on La Concha beach. Guests love the stunning sea views from their rooms and the convenience of being walking distance from everything the city has to offer. The hotel's stylish and elegant decor earns praise from guests, but the location is the standout feature. The breakfast at Hotel de Londres y de Inglaterra is highly praised by guests with many describing it as fantastic and superb with options that are both varied and of good quality. The hotel's rooms are spacious, clean and comfortable with beautiful ocean views and prime location along the esplanade. The hotel's cleanliness is also highly praised with guests consistently commenting on the immaculate conditions of the rooms and common areas. The hotel's staff receives high praise from guests, described as highly professional, friendly and accommodating. The hotel's beachfront location is a highlight with guests describing it as being on the beach and with a superb view of the ocean. The hotel's parking options receive mixed reviews, but overall, guests felt that the parking arrangements were satisfactory. The hotel's beds are also highly praised with guests describing them as comfortable and providing a peaceful night's sleep. Overall, Hotel de Londres y de Inglaterra is a must-visit destination for anyone looking for a comfortable and clean stay in the area.
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Luxury
Spirit Hotel Gran Bilbao main photo
Spirit Hotel Gran Bilbao
Hotel in BilbaoBiscayES flag
9.1
Excellent
From $95
$
Info
Summary of reviews
Spirit Hotel Gran Bilbao is notably praised for its advantageous location, offering a tranquil setting that remains conveniently accessible to Bilbao's vibrant core. Guests appreciate its proximity to the historic Old Town, easily reachable by a short walk or via the public transportation options just outside the hotel, making it an ideal base for leisurely exploration of the city's cultural landmarks.

The breakfast at the hotel is frequently highlighted as exceptional, with a wide variety of hot and cold options catering to diverse dietary preferences. Luxurious touches such as live cooking stations further enhance the breakfast experience, which is considered among the best by many guests.

Dinner offerings at the hotel also receive positive reviews, with particular praise for the solomillo steak and beef entrecôte. The overall dining experience is often described as very good, although there are occasional remarks concerning menu limitations and pricing.

Rooms at Spirit Hotel Gran Bilbao are celebrated for their spaciousness and modern decor, providing guests with beautifully decorated and exceedingly clean accommodations. The comfortable beds, superb views, and soundproofing ensure a restful experience.

Cleanliness throughout the hotel is impeccable, with guests consistently praising the spotless and hygienic environment, further complemented by a delightful fragrance. The friendly and professional staff contribute to creating a welcoming atmosphere, enhancing guests' overall experience.

While Wi-Fi connectivity presents challenges for some, with issues such as slow speeds and unstable connections, the staff's attentiveness helps mitigate these inconveniences.

The hotel’s gym, while small, is equipped with essential fitness equipment and offers a beneficial option for guests looking to maintain their routines. Parking facilities are highly convenient, with secure underground options noted by guests, although the fees for parking are considered steep by some.

Families find the hotel accommodating, with spacious rooms featuring bunk beds and child-friendly amenities. The location offers easy access to family-friendly explorations, while the pet-friendly features ensure comfort for guests traveling with animals.

Spirit Hotel Gran Bilbao's beds are acclaimed for their comfort and spaciousness, enhancing the restful experience with high-quality mattresses and multiple pillows. Despite subjective preferences regarding firmness, the overall accommodation impresses guests with its quality and thoughtful amenities, making it a popular choice for travelers seeking a comfortable and service-oriented environment in Bilbao.
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Honeymoon
Hotel Zinema7 main photo
Hotel Zinema7
Hotel in San SebastianGipuzkoaES flag
9.0
Excellent
From $74
$
Info
Summary of reviews
Hotel Zinema7 in San Sebastián stands out as a top choice for travelers due to its balanced and highly appealing features. The hotel's location, although not in the city's historic center, is within a comfortable 15-20 minute walk to main attractions and La Concha Beach. It offers a quiet, peaceful, residential environment perfect for those seeking a restful retreat with excellent public transport links enhancing accessibility to San Sebastián’s key sites.

Guests frequently commend the hotel's breakfast, describing it as fantastic with fresh and top-quality products, a diverse selection and attentive service, making the breakfast experience a major highlight despite some noting its higher cost. Although the dinner menu at the hotel's primary restaurant is somewhat limited, the quality of the food is generally praised. The tapas at the bar also receive favorable reviews for their taste and affordability.

The rooms at
Hotel Zinema7 are a significant draw, consistently described as clean, spacious and comfortable, equipped with modern amenities such as Nespresso machines, large showers and often floor heating. The unique movie-themed decor adds an elegant and novel charm. Families particularly appreciate the spaciousness and practical arrangements of the family rooms.

Cleanliness is another standout aspect of the hotel with guests repeatedly noting the immaculate condition of both rooms and common areas. The hotel staff is frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to a welcoming and comfortable atmosphere.

Guests have generally positive experiences with the hotel's Wi-Fi, describing it as fast and reliable, although there are occasional reports of connectivity issues. The on-site gym, while small, is well-maintained and appreciated by guests for its utility.

Parking at
Hotel Zinema7 is convenient and secure, though it is noted to be on the pricier side and reservations are recommended due to limited availability. The hotel's family-friendly atmosphere is well-received, offering well-appointed rooms, amenities for young children and a range of activities like a sauna and fitness center.

In summary,
Hotel Zinema7 excels in providing a clean, comfortable and unique lodging experience with excellent service, making it a favored choice for both individual and family travelers seeking a relaxed yet accessible stay in San Sebastián.
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Family
NH Collection Villa de Bilbao main photo
NH Collection Villa de Bilbao
Hotel in BilbaoBiscayES flag
8.6
Very Good
From $124
$
Info
Summary of reviews
NH Collection Villa de Bilbao is widely lauded for its prime location in the heart of Bilbao, offering guests easy access to prominent attractions such as the Guggenheim Museum, San Mamés Stadium and Euskalduna Palace. Its central position on Gran Vía ensures that visitors are within walking distance of cultural landmarks, parks and a variety of dining options, all while maintaining a tranquil ambiance. Proximity to public transport further enhances convenience for sightseeing and exploration.

A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.

The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.

Accommodations at
NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.

The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.

Staff at
NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.

WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.

The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.

NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.

Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.

In summary,
NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
Categories
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Luxury
NH Canciller Ayala Vitoria main photo
From $85
$
Info
Summary of reviews
NH Canciller Ayala Vitoria is highly praised for its prime location in the heart of Vitoria, next to Florida Park and close to the city's historic center. Guests appreciate the stunning views of the park, the proximity to vibrant areas filled with bars, restaurants and shops and the easy access to the train station and key landmarks. This strategic and serene location makes it an ideal choice for both leisure and business travelers.

Breakfast at the hotel is a standout feature with guests lauding its variety and quality. The buffet is noted for its extensive selection, including fresh fruits, various breads, sweet and savory options and freshly squeezed orange juice. The breakfast staff's friendliness and efficiency further enhance the dining experience, despite some guests finding the cost to be on the higher side.

The dining experience at
NH Canciller Ayala Vitoria receives mixed reviews. While the quality of the food is generally praised, the restaurant's ambiance and pricing drew occasional criticism. Guests appreciate the hotel's flexibility in serving dinner and the quality of the homemade cuisine. The restaurant staff's service is often lauded, though some inconsistencies were noted.

The rooms are described as spacious and comfortable with many guests appreciating the beautiful views, particularly those overlooking the park and cathedral. However, some guests mention that the rooms could use modern updates with noise insulation being a common concern. The cleanliness of the rooms and facilities is frequently highlighted, contributing to a comfortable stay despite minor maintenance issues.

The hotel's staff is widely commended for their friendliness, attentiveness and professionalism. Reception staff, in particular, receive high praise for their efficiency and helpfulness with many guests feeling welcomed and well-cared for throughout their stay.

Opinions about the free Wi-Fi are mixed with some guests finding it adequate for their needs while others experience slow speeds unsuitable for activities such as live streaming. The premium Wi-Fi service incurs an additional charge, which some find inconvenient.

Parking at the hotel is a point of contention with many finding the underground parking garage to be small, narrow and often full. The high cost of parking is also a common complaint, though free overnight street parking in August offers some relief.

NH Canciller Ayala Vitoria is recommended for families with spacious and comfortable rooms, child-friendly amenities and a staff that goes out of their way to accommodate families. The hotel's green surroundings provide ample opportunities for outdoor activities, enhancing the overall family experience.

The hotel is located in a lively area with plenty of nightlife options, making it an excellent choice for guests looking to explore the local bars, pubs and cafes. Despite the vibrant neighborhood, the hotel itself remains a quiet retreat in the evenings, providing a balance between lively nightlife and peaceful accommodations.

Overall,
NH Canciller Ayala Vitoria stands out for its excellent location, commendable breakfast, friendly and professional staff and family-friendly environment. Some areas, such as room updates and parking availability, could use improvement, but the hotel's positive attributes make it a reliable and comfortable choice for visitors to Vitoria.
Categories
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Golf
Hotel Jardines de Uleta Suites main photo
Hotel Jardines de Uleta Suites
Aparthotel in Vitoria-GasteizAlavaES flag
8.3
Very Good
From $99
$
Info
Summary of reviews
Hotel Jardines de Uleta Suites is nestled in a tranquil residential neighborhood, creating an ideal setting for guests seeking a peaceful retreat surrounded by greenery and wide avenues. Its serene environment is favored by marathon participants and sports enthusiasts visiting the nearby Mendizorroza stadium. While the hotel is somewhat remote, good connectivity via a 10-minute bus ride or a 20 to 30-minute walk to the city center, along with ample parking, adds considerable convenience for travelers.

Despite mixed feedback on dining experiences, the hotel's facility to serve meals on-site is appreciated for convenience, though sporadic restaurant hours and mixed reviews on food quality and prices present challenges. Breakfast offerings, although praised by some for variety and live cooking, were commonly criticized for being overpriced given the limited selection. The dinner scene faced similar issues with the restaurant's inconsistent availability and simple menu options, yet the staff diligently recommend nearby dining alternatives.

The standout feature of
Hotel Jardines de Uleta Suites is undeniably its spacious, modern and well-furnished suites. Guests frequently laud the roomy apartments equipped with kitchens, living areas and generous bathrooms. Cleanliness is another high point with meticulous housekeeping ensuring a pleasant stay. Minor lapses in cleaning are rare and do not overshadow the overall positive sentiment.

The hotel staff make a significant positive impression with their warm, attentive and professional demeanor, particularly at the reception and cafeteria. Guests appreciate the willingness and friendliness of the team, despite occasional language barriers.

Parking options are varied and convenient, featuring a secure underground garage with charging stations as well as ample street parking. Although the cost of the hotel's private parking is considered high by some, the security and ease it offers are valuable to many.

Families find the hotel particularly accommodating with spacious and well-equipped family rooms, thoughtful amenities for children and a quiet environment conducive to quality family time. Business travelers are also well catered for with spacious rooms, work-friendly furnishings and good meeting facilities, although the reception's continuous staffing could be improved.

Accessibility is well-served with facilities designed for ease of use by guests with disabilities, including specialized rooms and practical pathways.

Overall,
Hotel Jardines de Uleta Suites delivers excellent value for money with its comfortable, spacious accommodation, exceptional staff service and quiet location, making it an ideal choice for leisure, family and business travelers alike.
Categories
Accessible
Big
Sustainability Journey
Ibis Bilbao Centro main photo
Ibis Bilbao Centro
Hotel in BilbaoBiscayES flag
8.4
Very Good
From $83
$
Info
Summary of reviews
The Ibis Bilbao Centro offers travelers a well-rounded stay with an emphasis on location, cleanliness and customer service. Its exceptional location near the center of Bilbao positions guests within walking distance of major attractions like the Guggenheim Museum, historic old town, San Mamés Stadium and various shopping centers, making it an ideal base for sightseeing. The hotel's strategic location in a quiet and safe neighborhood enhances the overall experience.

The breakfast provided at
Ibis Bilbao Centro receives high praise for its variety and quality. Guests enjoy a well-organized buffet featuring fresh fruit, gluten-free options, assorted sweet and savory dishes and delicious coffee. Despite minor critiques regarding the quality of pastries and juice, the overall breakfast experience is highly regarded and considered excellent value for money.

Room reviews are mixed but lean positively towards cleanliness and functionality. The rooms, although on the smaller side, are well-maintained and comfortable. Guests appreciate the effective air conditioning, comfortable beds and tranquility due to good soundproofing. Some critiques point out limited room space, outdated decor and inadequate natural light, but these issues are generally outweighed by the cleanliness and central location.

Cleanliness is consistently highlighted as a strong point with rooms and common areas described as spotless and meticulously cleaned. The friendly and helpful staff are frequently mentioned, praised for their professionalism, attentiveness and willingness to assist guests with any needs, adding significantly to the welcoming atmosphere.

Guests also commend the hotel's free and reliable WiFi, essential for both leisure and business travelers. Business amenities include functional workspaces, a well-equipped business center and free internet, making it a solid choice for business trips with a quiet and conducive work environment.

The availability of on-site parking, including an underground garage, is another appreciated feature, especially for those traveling by car. The parking is considered affordable, secure and convenient, adding to the overall value. The EV charging facilities receive positive feedback for their accessibility and convenience.

Family-friendly amenities are also noted, such as family rooms, entertainment facilities for children and a pet-friendly policy, making it a suitable choice for families. Despite some mentions of cramped spaces for larger families, the hotel’s central location facilitates easy exploration of the city.

While the central location contributes to the hotel's appeal, it does come with the downside of potential noise from the vibrant nightlife around.

In summary,
Ibis Bilbao Centro stands out for its strategic location, cleanliness, quality breakfast and excellent customer service, making it a practical choice for both leisure and business travelers seeking convenience and good value for money.
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Dog Friendly
Hesperia Bilbao main photo
Hesperia Bilbao
Hotel in BilbaoBiscayES flag
8.6
Very Good
From $115
$
Info
Summary of reviews
Hesperia Bilbao is celebrated for its superb location, nestled along the river between the Guggenheim Museum and the Old Town, providing guests with easy access to Bilbao's key cultural and historical attractions. This central yet peaceful setting offers picturesque river views and a serene retreat within the city's hustle and bustle. Guests frequently commend the hotel's friendly and helpful staff, contributing to a welcoming atmosphere.

The breakfast experience at
Hesperia Bilbao is a notable highlight, often described as excellent and featuring a wide array of beautifully presented options, including gluten-free and plant-based products. Many guests appreciate the extensive buffet with both sweet and savory choices, finding it complete and hearty. The breakfast area is well-maintained and features extended hours, enhancing its appeal and convenience.

Guest rooms are generally praised for their spaciousness, cleanliness and modern amenities. Many rooms offer spectacular views of the river and city. Comfortable beds, blackout blinds and separate shower and toilet facilities add to the comfort and functionality. While some rooms could use updating, especially in terms of carpets and bathroom fixtures, the overall accommodation experience remains positive.

The staff consistently receive high marks for their exceptional service, friendliness and professionalism. Guests frequently highlight the attentive and courteous nature of the team, which significantly enhances the overall stay experience. Receptionists are often mentioned for their helpful recommendations and additional touches like complimentary refreshments.

Cleanliness is another strong point for
Hesperia Bilbao with rooms and public areas maintained to high standards. Despite a few minor issues such as worn carpets and dusty ventilation grilles, the hotel generally provides an immaculate environment, making for a comfortable stay.

The hotel's WiFi service, however, draws mixed reviews. While some guests find it adequate, many report issues with connectivity and speed, particularly in certain areas of the hotel. This inconsistency contrasts with the generally high-quality facilities.

Family guests find
Hesperia Bilbao accommodating and thoughtful with spacious rooms and special touches catering to both large families and those with young children. The hotel's efforts to create a family-friendly atmosphere, including a dedicated section in the breakfast buffet for younger guests, are well-received.

Parking at the hotel is appreciated for its convenience and secure environment, though some guests find the cost steep and garage spaces tight. However, the overall benefit of on-site parking and staff assistance is acknowledged.

Despite mixed feedback on the gym's size and equipment, the hotel's prime location near Bilbao's nightlife ensures guests can easily enjoy the city's vibrant evening scene. Room comfort, especially regarding the beds, is frequently highlighted, contributing to a restful night’s sleep.

Overall,
Hesperia Bilbao stands out for its excellent location, attentive staff and high cleanliness standards, making it a commendable choice for both tourists and families visiting Bilbao.
Categories
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Honeymoon
Hotel Carlton main photo
Hotel Carlton
Hotel in BilbaoBiscayES flag
8.9
Excellent
From $146
$
Info
Summary of reviews
Hotel Carlton is highly praised for its exceptional location in the heart of Bilbao, offering easy access to the Guggenheim Museum, the Old Town, cafes, restaurants, shops and public transport links. Situated in the picturesque Plaza Moyúa, guests enjoy charming views and a prime position from which to explore the city. The hotel's classic and elegant design adds to the appeal, making it a memorable stay for visitors.

The breakfast at
Hotel Carlton is often described as "excellent," "superb," and "out of this world," with a diverse buffet that includes pastries, bread, ham, bacon, eggs, fruits and specialty items like fresh raspberries and macaroons. Even though some guests find the breakfast price high, most feel it's worth it due to the quality and variety. The breakfast room is beautiful and staff service is friendly and supportive, further enhancing the experience.

While dinner experiences at
Hotel Carlton receive mixed reviews, the dining facilities are beautifully decorated with a cozy ambiance. Guests generally praise the food quality, particularly the desserts, but note limited menu options and high prices. The bar offers pinxtos, tortas and tapas with outstanding coffee, although its atmosphere is seen as lacking. Some service inconsistencies, especially on Sundays and the early bar closing time are mentioned as areas needing improvement.

The rooms consistently receive high marks for their spaciousness, cleanliness and comfort. Furnished with a mix of modern and classic decor, the accommodations feature high-quality linens, large beds and excellent soundproofing. Guests appreciate the luxurious bathrooms, amenities and in some cases, balconies with beautiful views. Despite minor maintenance issues, the overall feedback on rooms remains extremely positive.

Cleanliness is a standout feature with guests noting the meticulous upkeep of rooms and common areas. The commitment to hygiene extends to all parts of the hotel, creating a comfortable and pleasant stay for visitors.

The staff at
Hotel Carlton are frequently highlighted for their exceptional service, friendliness and professionalism. The front desk and concierge are particularly praised for their helpfulness and efficiency. Personalized and warm treatment from the staff contributes significantly to the positive guest experience.

Free Wi-Fi is offered throughout the hotel with many guests finding it reliable and speedy. However, there are occasional complaints about weak or unusable connections.

The gym, although small, is equipped with modern facilities and is appreciated for its cleanliness. Guests enjoy the functional fitness area and access to the spa, though some suggest that an expansion could enhance the experience.

Parking at
Hotel Carlton is secure but challenging with limited spaces that are often full and expensive. Guests recommend booking in advance to avoid inconvenience.

The hotel provides convenient EV charging options, including Tesla charge points, which are appreciated by guests with electric vehicles.

Families find
Hotel Carlton to be a great choice due to its spacious rooms, child-friendly environment and accommodating staff. Family packages and activities ensure young travelers are entertained and dining options cater to all ages.

For those interested in nightlife, the hotel's location is perfect, surrounded by bars and clubs within walking distance. Guests can easily immerse themselves in the local scene, enjoying a variety of nightlife options.

Overall,
Hotel Carlton stands out for its prime location, luxurious rooms, top-notch cleanliness, friendly staff and excellent breakfast, making it a strong choice for travelers seeking a memorable stay in Bilbao.
Categories
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Luxury
Hotel Mercure Jardines de Albia main photo
Hotel Mercure Jardines de Albia
Hotel in BilbaoBiscayES flag
8.7
Very Good
From $109
$
Info
Summary of reviews
Hotel Mercure Jardines de Albia stands out for its superb, central location in Bilbao, offering guests ideal access to top attractions such as the historic Old Town and the Guggenheim Museum. The proximity to various shops, restaurants and public transport ensures a convenient and enriching experience, all within walking distance. The balance between vibrant urban life and tranquil surroundings makes it a perfect base for both leisure and exploration.

The breakfast at the hotel is highly praised, often described as excellent, fantastic and wonderful due to its variety and quality, including fresh orange juice and made-to-order omelettes. Despite some remarks about noise and price, the overall feedback is positive with attentive staff enhancing the experience.

Dining at the hotel's restaurant and bar receives commendations for quality and variety, particularly for local cuisine and tapas. While there may be mixed opinions on some evening meals, the dining options are generally considered enjoyable with the bar food receiving specific praise for its taste and service.

The rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Decorated in a modern style, they feature large, comfortable beds and functional amenities. Some minor issues like poor ventilation and limited natural light were mentioned, but overall, the ambiance and cleanliness were well-received.

Cleanliness is a hallmark of the hotel with frequent commendations for well-maintained rooms and bathrooms. Minor lapses like dusty corners are noted but the general sentiment is very positive, emphasizing the clean and inviting environment.

The staff at
Hotel Mercure Jardines de Albia earn high marks for their friendliness, professionalism and attentiveness, making guests feel well-cared for throughout their stay. Multilingual capabilities and specific mentions of exemplary service further highlight their commitment to guest satisfaction.

While the Wi-Fi service is functional, it has received mixed reviews due to issues with signal strength and connectivity, particularly in guest rooms and the gym. The hotel’s staff is responsive to these concerns, occasionally relocating guests to rooms with better reception.

The spa is a significant draw with guests praising its excellent services, affordability and relaxing environment. Despite the need for advance reservations and some logistical challenges, most guests find the experience highly enjoyable and plan to return.

The gym's 24/7 availability is appreciated, although its size and equipment could see improvements. Guests acknowledge its presence as a positive feature but suggest updates for enhanced utility.

Parking at the hotel is noted for its convenience and security with an underground garage providing ample space. However, the access ramps can be challenging for larger vehicles and the cost of 20 EUR per night is sometimes seen as high, albeit reasonable by others.

The hotel is family-friendly, offering spacious and comfortable rooms suitable for families and staff who are attentive to children's needs. While some rooms have limitations, overall, the hotel caters well to families with thoughtful amenities and a welcoming atmosphere.

Overall,
Hotel Mercure Jardines de Albia impresses guests with its prime location, quality breakfast, comfortable rooms, cleanliness and exceptional staff, making it a recommended choice for a satisfying stay in Bilbao.
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Spa
Gran Hotel Lakua main photo
Gran Hotel Lakua
Hotel in Vitoria-GasteizAlavaES flag
8.4
Very Good
From $86
$
Info
Summary of reviews
'Gran Hotel Lakua' receives commendation across various categories, creating an overall favorable impression. Positioned on the outskirts of Vitoria-Gasteiz, the hotel offers a serene escape from the city center while maintaining excellent connectivity via trams and buses. Guests appreciate the tranquil surroundings and convenient parking options, making it an ideal stop for travelers with cars.

The breakfast at the hotel garners significant praise with guests lauding its variety, quality and presentation, notably the fresh fruit orange juice and quality coffee. Although some found it overpriced and occasionally lacking in organization, the general sentiment leans positively towards the hearty and rich breakfast experience.

Dining services elicit a largely positive reaction as well with numerous guests enjoying delicious, plentiful meals at reasonable prices. However, availability and service inconsistencies, particularly with the closed restaurant and cafeteria service, somewhat diminish the dining experience. Nevertheless, the overall food quality remains impressive with potential for improvement in service.

Room quality is a highlight at
Gran Hotel Lakua with spacious, clean and well-furnished accommodations frequently praised. Guests appreciate the comfort of the beds and the quiet environment, contributing to a satisfying stay. Despite minor maintenance issues, the consensus affirms the rooms' comfort and cleanliness.

Cleanliness throughout the hotel is generally well-regarded with consistent praise for the well-maintained rooms and overall pristine conditions. Although there are sporadic mentions of areas needing more attention, the positive feedback on the hotel's cleanliness outweighs these minor lapses.

Staff interactions are mostly positive with guests frequently citing the friendly, helpful and professional demeanor of the hotel personnel. While a few instances of indifferent service were noted, the overall impression of the staff's warmth and efficiency stands strong.

The hotel's spa offers a mixed experience, praised for its comfort and adequacy, yet criticized for its basic facilities, extra charges and occasional neglect. Similarly, the gym receives a varied response with some appreciating the facilities while others point out maintenance issues and restricted access.

Parking receives consistent positive feedback with abundant free parking in front of the hotel and secure options available for an additional fee. This convenience adds significant value, especially for travelers with vehicles.

The hotel is also noted for being family-friendly with spacious suites and accommodating arrangements that make family stays comfortable and enjoyable. The comfortable and large beds further enhance the guest experience, although some mention less comfortable pillows.

Despite the many positive aspects, the hotel falls short of the five-star standards it claims. Critiques regarding the condition of the facilities, service levels and additional charges suggest room for improvement to meet such high expectations. Nevertheless, the positive elements of the hotel form a solid foundation for a pleasant and comfortable stay.
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Health & Safety
Hotel Puerta de Bilbao main photo
Hotel Puerta de Bilbao
Hotel in BarakaldoBiscayES flag
8.5
Very Good
From $88
$
Info
Summary of reviews
Hotel Puerta de Bilbao, located in Barakaldo, is favorably positioned near the Bilbao Exhibition Centre (BEC), making it particularly attractive for business travelers and those attending events. The hotel is easily accessible by car with convenient motorway access and ample parking options, including secure underground facilities and free street parking. Despite being somewhat distant from Bilbao's city center, the metro station a 10 to 20-minute walk away provides efficient public transport to the main attractions. The surrounding area offers an abundance of shopping and dining choices, enhancing the convenience of the location.

The hotel's breakfast buffet is well-received for its extensive variety and quality with terms like "amazing" and "fantastic" frequently used. While some guests find the price high, the overall consensus is that the breakfast is generous and caters well to diverse dietary needs. The dining experience at the hotel generally earns positive feedback for the delicious food and attentive service, though high costs and limited menu options are occasionally mentioned.

Guests appreciate the spacious, clean rooms equipped with modern amenities, comfortable beds and well-maintained bathrooms. Although a few rooms might benefit from updates and improved air conditioning, the overall comfort and cleanliness are praised. The hotel's dedicated housekeeping staff and the cleanliness standards throughout the property, including common areas, contribute significantly to guest satisfaction.

A standout feature of the hotel is its friendly and professional staff, noted for their attentiveness and ability to enhance the guest experience. The team, particularly at reception, is often commended for their welcoming and helpful demeanor.

The pool area is another highlight, particularly for families with clean facilities and a pleasant atmosphere. However, the pool's size and availability can sometimes be an issue. The hotel also features excellent parking facilities, including EV charging stations, adding to the convenience for travelers with electric vehicles.

While the free WiFi service garners mixed reviews with issues related to speed and connectivity, the hotel provides an overall positive experience marked by comfort, attentive service and a strategic location ideal for event attendees and business travelers.
Categories
Accessible
Big
Family
NH Collection San Sebastián Aranzazu main photo
From $97
$
Info
Summary of reviews
The NH Collection San Sebastián Aranzazu is widely regarded for its ideal location, providing a serene retreat in a quiet residential neighborhood yet within easy reach of Ondarreta Beach, scenic coastal walks and main attractions. Guests appreciate the hotel's proximity to public transportation and accessible parking facilities, which enhance its convenience as a base for exploring San Sebastián.

Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.

Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.

Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.

Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.

Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.

Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the
NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
Categories
Accessible
Big
Luxury
Barceló Costa Vasca main photo
Barceló Costa Vasca
Hotel in San SebastianGipuzkoaES flag
8.5
Very Good
From $91
$
Info
Summary of reviews
Barceló Costa Vasca in San Sebastián is consistently praised for its excellent location, providing a restful retreat in a quiet residential area while being conveniently close to La Concha and Ondarreta beaches, the charming old town and notable landmarks such as Miramar Palace and Monte Igueldo funicular. The hotel ensures easy access to public transportation with a bus stop just outside connecting to the city center within minutes.

The breakfast experience at the hotel stands out, offering a wide selection of high-quality options. Guests appreciate the varied and hearty buffet, featuring fresh juices, local hams, cheeses and pastries. While the breakfast's cost is considered high by some, its quality and variety generally receive positive feedback.

Guest rooms are frequently highlighted for their modern decor, cleanliness and comfort. Daily cleaning services maintain high standards of cleanliness and the spacious rooms with comfortable beds create a welcoming atmosphere. The bathrooms are well-equipped with quality toiletries, adding to the overall comfort. Some minor issues such as air conditioning noise and water temperature fluctuations were noted but did not significantly detract from the positive reviews.

The hotel's common areas, including the lobby and the pool, are described as clean and spacious. The large and well-maintained pool area, although occasionally closed outside peak seasons, is appreciated by guests for its cleanliness and pleasant setup. The serene ambiance of the pool area contributes to a relaxing stay, despite some operational limitations.

Barceló Costa Vasca's staff receive high praise for their friendliness, attentiveness and professionalism. The reception and housekeeping teams, in particular, are noted for their helpfulness and multilingual capabilities, enhancing the overall guest experience.

However, the hotel's dining options garner mixed feedback. While the breakfast buffet is highly acclaimed, the dinner service receives varied reviews. Some guests praise the quality and service, but others find the options limited and not reflective of the local cuisine. Additionally, there are occasional comments about service inefficiencies and high prices.

Wi-Fi service at the hotel needs significant improvement, as guests report issues with weak and unstable connections, making it difficult to use in certain areas, including the rooms.

Overall,
Barceló Costa Vasca is a well-regarded choice in San Sebastián, offering a blend of tranquility, accessibility and comfort. Its standout breakfast, clean and spacious rooms and dedicated staff contribute positively to the guests' experience, making it an attractive option for visitors seeking both relaxation and exploration.
Categories
Accessible
Big
Luxury
NH La Avanzada main photo
NH La Avanzada
Hotel in LeioaBiscayES flag
8.3
Very Good
From $77
$
Info
Summary of reviews
NH La Avanzada in Leioa, Spain, stands out as a well-regarded accommodation option, particularly noted for its strategic location, comfortable amenities and exceptional staff. Situated on the outskirts of Bilbao, it offers a tranquil setting away from the city center, making it ideal for travelers with vehicles, thanks to ample free parking and easy highway access. Proximity to the Biscay coast and important local spots like Getxo and the IVI clinic add further appeal for both tourists and business visitors.

The hotel excels in its room offerings with guests frequently praising the spacious, modern and spotless accommodations. Effective soundproofing ensures a peaceful stay despite its proximity to a highway and amenities such as air conditioning, comfortable beds and quiet rooms enhance overall comfort. Cleanliness is consistently highlighted with particular commendation for the diligence of the cleaning staff.

Breakfast at
NH La Avanzada garners positive feedback for its high quality, variety and attentive service. Guests appreciate the delicious and abundant options, despite some suggestions for more vegetarian choices and occasional service hiccups. The dining staff further contribute to a pleasant experience with their friendliness and helpfulness.

While dinner service receives mixed reviews, the overall quality of the meals is praised by some guests, though inconsistent offerings and restricted operational days (Monday to Thursday) are noted drawbacks. The lack of a functioning cafeteria or bar in the evenings presents additional inconvenience, particularly during certain months.

The hotel staff are frequently commended for their professionalism and friendliness, enhancing the overall guest experience. Specific team members are often singled out for their exceptional service.

NH La Avanzada is also recognized as family-friendly, offering spacious and well-equipped rooms that cater to the needs of families traveling with children. The hotel's accessibility features and excellent parking facilities add to its appeal for all types of travelers.

WiFi performance at the hotel is inconsistent with some guests experiencing excellent connectivity while others face challenges depending on their location within the premises.

Despite some criticisms regarding the hotel not fully living up to its four-star rating, it remains a commendable choice for those seeking comfort, accessibility and value, particularly for short stays and business trips.
Categories
Accessible
Big
Family
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