Surrounded by gardens and promenades, this newly renovated hotel is just 3 blocks from the Old Town, between the Cantabrian Sea and the Urumea River.
Summary of reviews
Hotel Maria Cristina, a Luxury Collection Hotel in San Sebastian, is a stunning five-star property that offers exceptional facilities and services. The hotel's location is unbeatable with easy accessibility to all areas of the city and stunning views of the river and ocean from some rooms. The breakfast is exceptional with a wide variety of options and an à la carte menu featuring local and fine dishes. The rooms are beautiful, spacious and comfortable, maintaining the charm of a 1900's hotel while offering modern amenities. The staff is exceptional with helpful, friendly and professional service that goes above and beyond. The beds are incredibly comfortable with some guests saying they are the best they've ever slept in. The hotel is luxurious, opulent and welcoming, providing guests with a refined and indulgent experience. The cleanliness of the hotel is impeccable with bright and airy rooms. Overall, Hotel Maria Cristina is highly recommended for anyone looking for a charming and elegant stay in Spain.
Hotel Meliá Bilbao is celebrated for its strategically central location, which allows guests to easily explore Bilbao's main attractions such as the Guggenheim Museum, Euskalduna Theatre and the historic city center, all within walking distance. The hotel is nestled near scenic parks and the river, offering tranquility while still being close to dining, shopping and public transportation options. This prime location, coupled with comfortable rooms and welcoming staff, makes it a preferred choice for convenient and comfortable stays.
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Hotel Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Hotel Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Hotel Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
Spirit Hotel Gran Bilbao is notably praised for its advantageous location, offering a tranquil setting that remains conveniently accessible to Bilbao's vibrant core. Guests appreciate its proximity to the historic Old Town, easily reachable by a short walk or via the public transportation options just outside the hotel, making it an ideal base for leisurely exploration of the city's cultural landmarks.
The breakfast at the hotel is frequently highlighted as exceptional, with a wide variety of hot and cold options catering to diverse dietary preferences. Luxurious touches such as live cooking stations further enhance the breakfast experience, which is considered among the best by many guests.
Dinner offerings at the hotel also receive positive reviews, with particular praise for the solomillo steak and beef entrecôte. The overall dining experience is often described as very good, although there are occasional remarks concerning menu limitations and pricing.
Rooms at Spirit Hotel Gran Bilbao are celebrated for their spaciousness and modern decor, providing guests with beautifully decorated and exceedingly clean accommodations. The comfortable beds, superb views, and soundproofing ensure a restful experience.
Cleanliness throughout the hotel is impeccable, with guests consistently praising the spotless and hygienic environment, further complemented by a delightful fragrance. The friendly and professional staff contribute to creating a welcoming atmosphere, enhancing guests' overall experience.
While Wi-Fi connectivity presents challenges for some, with issues such as slow speeds and unstable connections, the staff's attentiveness helps mitigate these inconveniences.
The hotel’s gym, while small, is equipped with essential fitness equipment and offers a beneficial option for guests looking to maintain their routines. Parking facilities are highly convenient, with secure underground options noted by guests, although the fees for parking are considered steep by some.
Families find the hotel accommodating, with spacious rooms featuring bunk beds and child-friendly amenities. The location offers easy access to family-friendly explorations, while the pet-friendly features ensure comfort for guests traveling with animals.
Spirit Hotel Gran Bilbao's beds are acclaimed for their comfort and spaciousness, enhancing the restful experience with high-quality mattresses and multiple pillows. Despite subjective preferences regarding firmness, the overall accommodation impresses guests with its quality and thoughtful amenities, making it a popular choice for travelers seeking a comfortable and service-oriented environment in Bilbao.
Hotel Ilunion Bilbao is highly regarded for its superb central location, which facilitates easy exploration of both historic and modern attractions in Bilbao. The proximity to San Mamés Stadium is an added advantage for football enthusiasts, while nearby public transport links enhance accessibility to key landmarks such as the Guggenheim Museum and Casco Viejo. The vibrant surroundings, filled with bars, restaurants, and shops, immerse guests in the city's lively culture. Despite occasional nightlife noise, the hotel's location remains a significant draw for travelers.
The breakfast at Hotel Ilunion Bilbao is praised for its quality and variety, offering fresh fruit, juices, vegan options, and made-to-order items. The hearty and plentiful breakfast is complemented by attentive service in a chic, modern dining room, although it can become busy during peak hours. Guests find the breakfast experience worthwhile, despite minor issues such as slow replenishment.
The spacious and comfortable rooms are a highlight of the hotel, consistently noted for their cleanliness and modern amenities. Effective soundproofing ensures a quiet stay, and the convenience of central location benefits attendees of events at San Mamés Stadium. The combination of cleanliness, comfort, and strategic positioning appeals to both leisure and business travelers.
The staff at Hotel Ilunion Bilbao are widely commended for their friendliness and professionalism, contributing positively to the guest experience. Despite a few isolated interactions, the overall service is a strong point, with staff often going the extra mile to assist guests.
The hotel’s gym is well-maintained, offering a modern and clean space for guests. Its 24-hour availability allows flexibility, although it is compact with limited weight options. Complimentary refreshments enhance the fitness experience.
While parking is available on-site, guests should be aware of the garage's tight spaces and the cost, which some find steep compared to nearby alternatives. The parking is operated on a first-come, first-served basis.
Families appreciate the spacious accommodations and thoughtful amenities for children, although pull-out beds and certain room features could be improved. The hotel supports a welcoming environment for families and pets, with valuable offerings like cribs and toys.
Though nocturnal noise from nearby Moma nightclub may affect light sleepers, the hotel’s vibrant neighborhood appeals to guests seeking active nightlife. The comfortable beds are often remarked upon, though some deviations in bed comfort are noted.
Overall, Hotel Ilunion Bilbao delivers exceptional value and a clean, stylish environment that aligns well with expectations for its three-star rating. Guests appreciate its central location, quality service, comfortable rooms, and friendly staff, making it a favored choice for both leisure and business visits to Bilbao.
Hotel Ercilla de Bilbao, Autograph Collection, enjoys a prime location in the heart of Bilbao, making it an optimal choice for guests wanting to explore the vibrant city. Its proximity to major attractions like the Guggenheim Museum, as well as numerous restaurants, bars and boutiques, adds to its appeal. Despite being centrally located, the hotel provides a quiet environment for restful stays. The rooftop terrace offers panoramic views of the city, which enhances the charm of the hotel.
The breakfast service at Hotel Ercilla is lauded for its outstanding variety and quality. Guests frequently describe it as fantastic with a buffet featuring a wide selection of hot and cold dishes, including options for gluten-free diets. Although the breakfast cost is a subject of debate, many guests feel the exceptional quality justifies the expense.
Dining experiences at the hotel vary. The Japanese restaurant receives high praise for its excellent cuisine and the rooftop terrace on the 13th floor is a favorite for its stunning city views and enjoyable setting for cocktails and dinner. However, the Bar Americano and some other dining areas receive mixed reviews with some guests noting issues with food preparation and long wait times. Despite these inconsistencies, the à la carte menu is highly recommended.
Guests praise the rooms for being spacious, clean and comfortable with modern amenities and elegant decor. Some rooms, however, are described as small or outdated with occasional issues such as ineffective air conditioning or limited natural light. The hotel's central location, cleanliness and friendly staff contribute significantly to the overall positive experience, though some minor room updates could enhance it further.
The hotel is commended for its cleanliness and modernity with both the rooms and common areas maintained to high standards. Housekeeping receives high marks for their diligent work, although a few isolated incidents of noise from cleaning staff in the mornings were reported.
The staff at Hotel Ercilla are consistently highlighted for their friendliness and professionalism. They are praised for their attentiveness and willingness to provide personalized service, which contributes to a welcoming atmosphere.
While the hotel offers a range of luxurious amenities, the WiFi service has received negative feedback due to intermittent connectivity and slow speeds, particularly in rooms. This can pose challenges for guests needing stable internet for work.
The gym facilities receive positive reviews for their cleanliness and modern equipment, although some guests see room for further enhancements. The gym is rarely crowded, allowing for comfortable workouts.
Parking facilities at the hotel receive mixed reviews. While many guests find the parking garage convenient and secure, others point out that the space is limited and the fees are high. However, the ability to reserve in advance and overall security are appreciated.
The availability of EV charging points is a positive feature for eco-conscious travelers, although the limited number of charging spots suggests room for improvement.
Hotel Ercilla is particularly well-suited for families, offering various amenities specifically for young children. Spacious rooms, excellent service and thoughtful details such as baby care kits create a comfortable environment for families.
In summary, Hotel Ercilla de Bilbao offers a centrally located, clean and comfortable stay with a range of amenities and exceptional staff service. While there are areas for improvement, particularly regarding WiFi and some dining experiences, the overall guest experience is highly positive, making it a recommended choice for visitors to Bilbao.
Catalonia Donosti is highly praised for its enviable location in the heart of San Sebastian, offering close proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Its elevated position and a private elevator providing direct access to the city center are frequently highlighted, along with a rooftop terrace and pool that provide breathtaking panoramic views. The strategic location combined with modern comfort in a tranquil setting is a significant draw for guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
Hotel Urdanibia Park is highly regarded by its guests, particularly for its strategic location, making it an ideal stopover for travelers by car. Conveniently situated near major highways and close to the border, it offers easy access to the Basque Country and the French Basque region, including San Sebastián and Irun. Despite its proximity to busy roads, the hotel maintains a tranquil atmosphere with ample free parking and robust public transportation connections.
Guests consistently praise the hotel's breakfast as a standout feature, lauding the variety, quality and freshness of its offerings. The hearty and extensive buffet that includes fresh orange juice and generous portions is frequently mentioned. While some wished for an earlier start time, the general consensus is overwhelmingly positive.
Dining at Hotel Urdanibia Park is also well-received with many appreciating the varied menu, good food quality and reasonable prices. The convenience of on-site dining, especially for late arrivals or those traveling with pets, is significant. Despite some occasional critiques about service speed and menu limitations, the overall dining experience is deemed satisfactory.
The rooms at Hotel Urdanibia Park are noted for their spaciousness, cleanliness and modern amenities. Guests enjoy the comfortable beds, well-equipped bathrooms and functional room layouts. The consistent housekeeping standards and modern interiors enhance the overall guest satisfaction.
Cleanliness is a highlighted strength with both the rooms and public areas being impeccably maintained. The commitment to hygiene, especially in light of Covid-19 protocols, is frequently commended. The friendly and efficient staff further contribute to a positive guest experience, often going above and beyond to accommodate requests and ensure comfort.
However, the hotel's WiFi service receives mixed feedback. While some guests find it reliable and fast, others experience issues with connectivity and performance, particularly in their rooms.
Families find the hotel particularly accommodating with spacious family rooms and amenities tailored to their needs, making it a budget-friendly and comfortable option for both short and extended stays.
The hotel's beds receive significant praise for their comfort and quality, although a few guests find the mattresses too firm. Despite this, the overall satisfaction with the bedding is high, contributing to restful stays.
Rated as a three-star establishment, Hotel Urdanibia Park often surpasses guest expectations, offering a quality experience that some feel rivals four-star hotels. The services and facilities provide excellent value for money, reinforcing its reputation as a reliable and affordable choice.
Business travelers also find the hotel well-suited to their needs with soundproofed rooms, ample workspace and professional meeting facilities. While room service and some amenities like water pressure in the showers have room for improvement, the hotel's overall offerings—including a great gym and efficient business services—make it a dependable choice for business stays.
Hesperia Bilbao is celebrated for its superb location, nestled along the river between the Guggenheim Museum and the Old Town, providing guests with easy access to Bilbao's key cultural and historical attractions. This central yet peaceful setting offers picturesque river views and a serene retreat within the city's hustle and bustle. Guests frequently commend the hotel's friendly and helpful staff, contributing to a welcoming atmosphere.
The breakfast experience at Hesperia Bilbao is a notable highlight, often described as excellent and featuring a wide array of beautifully presented options, including gluten-free and plant-based products. Many guests appreciate the extensive buffet with both sweet and savory choices, finding it complete and hearty. The breakfast area is well-maintained and features extended hours, enhancing its appeal and convenience.
Guest rooms are generally praised for their spaciousness, cleanliness and modern amenities. Many rooms offer spectacular views of the river and city. Comfortable beds, blackout blinds and separate shower and toilet facilities add to the comfort and functionality. While some rooms could use updating, especially in terms of carpets and bathroom fixtures, the overall accommodation experience remains positive.
The staff consistently receive high marks for their exceptional service, friendliness and professionalism. Guests frequently highlight the attentive and courteous nature of the team, which significantly enhances the overall stay experience. Receptionists are often mentioned for their helpful recommendations and additional touches like complimentary refreshments.
Cleanliness is another strong point for Hesperia Bilbao with rooms and public areas maintained to high standards. Despite a few minor issues such as worn carpets and dusty ventilation grilles, the hotel generally provides an immaculate environment, making for a comfortable stay.
The hotel's WiFi service, however, draws mixed reviews. While some guests find it adequate, many report issues with connectivity and speed, particularly in certain areas of the hotel. This inconsistency contrasts with the generally high-quality facilities.
Family guests find Hesperia Bilbao accommodating and thoughtful with spacious rooms and special touches catering to both large families and those with young children. The hotel's efforts to create a family-friendly atmosphere, including a dedicated section in the breakfast buffet for younger guests, are well-received.
Parking at the hotel is appreciated for its convenience and secure environment, though some guests find the cost steep and garage spaces tight. However, the overall benefit of on-site parking and staff assistance is acknowledged.
Despite mixed feedback on the gym's size and equipment, the hotel's prime location near Bilbao's nightlife ensures guests can easily enjoy the city's vibrant evening scene. Room comfort, especially regarding the beds, is frequently highlighted, contributing to a restful night’s sleep.
Overall, Hesperia Bilbao stands out for its excellent location, attentive staff and high cleanliness standards, making it a commendable choice for both tourists and families visiting Bilbao.
The NH Collection San Sebastián Aranzazu is widely regarded for its ideal location, providing a serene retreat in a quiet residential neighborhood yet within easy reach of Ondarreta Beach, scenic coastal walks and main attractions. Guests appreciate the hotel's proximity to public transportation and accessible parking facilities, which enhance its convenience as a base for exploring San Sebastián.
Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.
Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.
Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.
Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.
Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.
Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
NH Collection Villa de Bilbao is widely lauded for its prime location in the heart of Bilbao, offering guests easy access to prominent attractions such as the Guggenheim Museum, San Mamés Stadium and Euskalduna Palace. Its central position on Gran Vía ensures that visitors are within walking distance of cultural landmarks, parks and a variety of dining options, all while maintaining a tranquil ambiance. Proximity to public transport further enhances convenience for sightseeing and exploration.
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
NH Canciller Ayala Vitoria is highly praised for its prime location in the heart of Vitoria, next to Florida Park and close to the city's historic center. Guests appreciate the stunning views of the park, the proximity to vibrant areas filled with bars, restaurants and shops and the easy access to the train station and key landmarks. This strategic and serene location makes it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is a standout feature with guests lauding its variety and quality. The buffet is noted for its extensive selection, including fresh fruits, various breads, sweet and savory options and freshly squeezed orange juice. The breakfast staff's friendliness and efficiency further enhance the dining experience, despite some guests finding the cost to be on the higher side.
The dining experience at NH Canciller Ayala Vitoria receives mixed reviews. While the quality of the food is generally praised, the restaurant's ambiance and pricing drew occasional criticism. Guests appreciate the hotel's flexibility in serving dinner and the quality of the homemade cuisine. The restaurant staff's service is often lauded, though some inconsistencies were noted.
The rooms are described as spacious and comfortable with many guests appreciating the beautiful views, particularly those overlooking the park and cathedral. However, some guests mention that the rooms could use modern updates with noise insulation being a common concern. The cleanliness of the rooms and facilities is frequently highlighted, contributing to a comfortable stay despite minor maintenance issues.
The hotel's staff is widely commended for their friendliness, attentiveness and professionalism. Reception staff, in particular, receive high praise for their efficiency and helpfulness with many guests feeling welcomed and well-cared for throughout their stay.
Opinions about the free Wi-Fi are mixed with some guests finding it adequate for their needs while others experience slow speeds unsuitable for activities such as live streaming. The premium Wi-Fi service incurs an additional charge, which some find inconvenient.
Parking at the hotel is a point of contention with many finding the underground parking garage to be small, narrow and often full. The high cost of parking is also a common complaint, though free overnight street parking in August offers some relief.
NH Canciller Ayala Vitoria is recommended for families with spacious and comfortable rooms, child-friendly amenities and a staff that goes out of their way to accommodate families. The hotel's green surroundings provide ample opportunities for outdoor activities, enhancing the overall family experience.
The hotel is located in a lively area with plenty of nightlife options, making it an excellent choice for guests looking to explore the local bars, pubs and cafes. Despite the vibrant neighborhood, the hotel itself remains a quiet retreat in the evenings, providing a balance between lively nightlife and peaceful accommodations.
Overall, NH Canciller Ayala Vitoria stands out for its excellent location, commendable breakfast, friendly and professional staff and family-friendly environment. Some areas, such as room updates and parking availability, could use improvement, but the hotel's positive attributes make it a reliable and comfortable choice for visitors to Vitoria.
NYX Hotel Bilbao by Leonardo Hotels is highly recommended for its superb, central location in Bilbao, making it a top choice for visitors looking to explore both the old and new parts of the city. The hotel is within walking distance of major attractions such as the old town, Guggenheim Museum and main shopping areas. Additionally, its proximity to public transportation enhances its convenience, while picturesque views of the river and Plaza Arriaga add to its charm.
The hotel's breakfast is well-regarded for its extensive and varied buffet options, featuring fresh, local ingredients and a pleasant dining ambiance. However, while the breakfast quality is generally appreciated, some guests suggest that it could offer more variety and be more reasonably priced. Dinner experiences have mixed reviews; though many guests enjoy the quality and reasonable pricing of the food, the limited menu and occasional service issues are points of contention.
Guest rooms are modern, clean and comfortable, praised for their tasteful décor and stunning views over the river and city. However, some guests find the rooms to be on the smaller side with limited storage space. Despite this, most guests appreciate the amenities, stylish design and efficient room service.
Cleanliness at NYX Hotel Bilbao is consistently praised with rooms and facilities generally being well-maintained and spotless. While there are sporadic reports of minor cleanliness issues, these are exceptions in an otherwise positive trend.
The staff at the hotel receive high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. While a few guests mention less positive interactions, these instances are rare and do not overshadow the overwhelmingly positive feedback about the team.
Free WiFi is available throughout the hotel, yet its reliability and speed leave some guests wanting. This area could benefit from improvements to meet guest expectations more consistently.
The presence of an onsite gym is appreciated, though some guests wish for better equipment and extended hours. The gym is described as clean, well-equipped and convenient despite its small size.
Families find the hotel accommodating with spacious family rooms and amenities such as cribs and mini-fridges, making it a suitable choice for those traveling with children.
The beds receive predominantly positive feedback for their comfort and quality, though preferences for mattress firmness vary among guests. Despite this variability, the beds are generally viewed as conducive to a restful stay.
In summary, NYX Hotel Bilbao by Leonardo Hotels offers a generally positive experience that aligns well with four-star expectations, particularly due to its prime location, modern amenities and excellent staff. Minor areas for improvement include breakfast variety, WiFi quality and room size, but the overall guest feedback underscores the hotel's appeal for both leisure and business travelers.
Hotel Jardines de Uleta Suites is nestled in a tranquil residential neighborhood, creating an ideal setting for guests seeking a peaceful retreat surrounded by greenery and wide avenues. Its serene environment is favored by marathon participants and sports enthusiasts visiting the nearby Mendizorroza stadium. While the hotel is somewhat remote, good connectivity via a 10-minute bus ride or a 20 to 30-minute walk to the city center, along with ample parking, adds considerable convenience for travelers.
Despite mixed feedback on dining experiences, the hotel's facility to serve meals on-site is appreciated for convenience, though sporadic restaurant hours and mixed reviews on food quality and prices present challenges. Breakfast offerings, although praised by some for variety and live cooking, were commonly criticized for being overpriced given the limited selection. The dinner scene faced similar issues with the restaurant's inconsistent availability and simple menu options, yet the staff diligently recommend nearby dining alternatives.
The standout feature of Hotel Jardines de Uleta Suites is undeniably its spacious, modern and well-furnished suites. Guests frequently laud the roomy apartments equipped with kitchens, living areas and generous bathrooms. Cleanliness is another high point with meticulous housekeeping ensuring a pleasant stay. Minor lapses in cleaning are rare and do not overshadow the overall positive sentiment.
The hotel staff make a significant positive impression with their warm, attentive and professional demeanor, particularly at the reception and cafeteria. Guests appreciate the willingness and friendliness of the team, despite occasional language barriers.
Parking options are varied and convenient, featuring a secure underground garage with charging stations as well as ample street parking. Although the cost of the hotel's private parking is considered high by some, the security and ease it offers are valuable to many.
Families find the hotel particularly accommodating with spacious and well-equipped family rooms, thoughtful amenities for children and a quiet environment conducive to quality family time. Business travelers are also well catered for with spacious rooms, work-friendly furnishings and good meeting facilities, although the reception's continuous staffing could be improved.
Accessibility is well-served with facilities designed for ease of use by guests with disabilities, including specialized rooms and practical pathways.
Overall, Hotel Jardines de Uleta Suites delivers excellent value for money with its comfortable, spacious accommodation, exceptional staff service and quiet location, making it an ideal choice for leisure, family and business travelers alike.
The Ibis Bilbao Centro offers travelers a well-rounded stay with an emphasis on location, cleanliness and customer service. Its exceptional location near the center of Bilbao positions guests within walking distance of major attractions like the Guggenheim Museum, historic old town, San Mamés Stadium and various shopping centers, making it an ideal base for sightseeing. The hotel's strategic location in a quiet and safe neighborhood enhances the overall experience.
The breakfast provided at Ibis Bilbao Centro receives high praise for its variety and quality. Guests enjoy a well-organized buffet featuring fresh fruit, gluten-free options, assorted sweet and savory dishes and delicious coffee. Despite minor critiques regarding the quality of pastries and juice, the overall breakfast experience is highly regarded and considered excellent value for money.
Room reviews are mixed but lean positively towards cleanliness and functionality. The rooms, although on the smaller side, are well-maintained and comfortable. Guests appreciate the effective air conditioning, comfortable beds and tranquility due to good soundproofing. Some critiques point out limited room space, outdated decor and inadequate natural light, but these issues are generally outweighed by the cleanliness and central location.
Cleanliness is consistently highlighted as a strong point with rooms and common areas described as spotless and meticulously cleaned. The friendly and helpful staff are frequently mentioned, praised for their professionalism, attentiveness and willingness to assist guests with any needs, adding significantly to the welcoming atmosphere.
Guests also commend the hotel's free and reliable WiFi, essential for both leisure and business travelers. Business amenities include functional workspaces, a well-equipped business center and free internet, making it a solid choice for business trips with a quiet and conducive work environment.
The availability of on-site parking, including an underground garage, is another appreciated feature, especially for those traveling by car. The parking is considered affordable, secure and convenient, adding to the overall value. The EV charging facilities receive positive feedback for their accessibility and convenience.
Family-friendly amenities are also noted, such as family rooms, entertainment facilities for children and a pet-friendly policy, making it a suitable choice for families. Despite some mentions of cramped spaces for larger families, the hotel’s central location facilitates easy exploration of the city.
While the central location contributes to the hotel's appeal, it does come with the downside of potential noise from the vibrant nightlife around.
In summary, Ibis Bilbao Centro stands out for its strategic location, cleanliness, quality breakfast and excellent customer service, making it a practical choice for both leisure and business travelers seeking convenience and good value for money.
NH La Avanzada in Leioa, Spain, stands out as a well-regarded accommodation option, particularly noted for its strategic location, comfortable amenities and exceptional staff. Situated on the outskirts of Bilbao, it offers a tranquil setting away from the city center, making it ideal for travelers with vehicles, thanks to ample free parking and easy highway access. Proximity to the Biscay coast and important local spots like Getxo and the IVI clinic add further appeal for both tourists and business visitors.
The hotel excels in its room offerings with guests frequently praising the spacious, modern and spotless accommodations. Effective soundproofing ensures a peaceful stay despite its proximity to a highway and amenities such as air conditioning, comfortable beds and quiet rooms enhance overall comfort. Cleanliness is consistently highlighted with particular commendation for the diligence of the cleaning staff.
Breakfast at NH La Avanzada garners positive feedback for its high quality, variety and attentive service. Guests appreciate the delicious and abundant options, despite some suggestions for more vegetarian choices and occasional service hiccups. The dining staff further contribute to a pleasant experience with their friendliness and helpfulness.
While dinner service receives mixed reviews, the overall quality of the meals is praised by some guests, though inconsistent offerings and restricted operational days (Monday to Thursday) are noted drawbacks. The lack of a functioning cafeteria or bar in the evenings presents additional inconvenience, particularly during certain months.
The hotel staff are frequently commended for their professionalism and friendliness, enhancing the overall guest experience. Specific team members are often singled out for their exceptional service.
NH La Avanzada is also recognized as family-friendly, offering spacious and well-equipped rooms that cater to the needs of families traveling with children. The hotel's accessibility features and excellent parking facilities add to its appeal for all types of travelers.
WiFi performance at the hotel is inconsistent with some guests experiencing excellent connectivity while others face challenges depending on their location within the premises.
Despite some criticisms regarding the hotel not fully living up to its four-star rating, it remains a commendable choice for those seeking comfort, accessibility and value, particularly for short stays and business trips.
Holiday Inn Express Logroño Rioja by IHG offers a blend of comfort, convenience and quality, earning praise across several key areas. The hotel is situated in a peaceful residential area, providing a serene atmosphere that is perfect for relaxation. Guests highlight the nearby park for its beauty and the convenience of being close to the Camino de Santiago, making it an ideal stop for pilgrims. Although not centrally located, the hotel is well-connected to the city center via a 20-30 minute walk or a quick bus ride, balancing seclusion with accessibility. The ample parking options, including free and secure spaces, further enhance its appeal.
Breakfast at Holiday Inn Express Logroño Rioja by IHG receives commendations for its variety and delicious offerings, described as abundant and excellent by many guests. Despite some criticisms about limited hot options and pricing, the breakfast is generally considered a highlight of the stay. Dinner options are sourced from nearby restaurants, which are highly recommended for their good food and reasonable prices, compensating for the lack of an in-house dining service.
The rooms at Holiday Inn Express Logroño Rioja by IHG are frequently praised for being clean, spacious and comfortable, often featuring large beds and modern amenities. Occasional minor issues like soundproofing and maintenance do not overshadow the overall positive feedback regarding room quality. Cleanliness throughout the hotel is highly appreciated with the cleaning staff commended for their thorough and punctual efforts.
The staff at Holiday Inn Express Logroño Rioja by IHG stands out for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Specific mentions of staff members like Ana and Alejandro highlight the personalized and professional service that many guests enjoyed.
While the WiFi service receives mixed reviews with some guests experiencing strong connections and others facing issues, the availability of free WiFi remains a positive aspect. Similarly, parking, though not integrated within the hotel, is generally easy and free in the surrounding areas, adding to the hotel's convenience.
Comfortable beds are a consistent highlight, ensuring a restful sleep for most guests. Despite minor issues with some beds and pillows, the overall feedback is overwhelmingly positive.
As a three-star establishment, Holiday Inn Express Logroño Rioja by IHG maintains a good balance between affordability and quality, offering clean and comfortable accommodations that meet the expectations of its rating. While it may lack the extensive amenities of higher-rated hotels, it provides excellent value for money, making it a preferred choice for budget-conscious travelers.
In summary, Holiday Inn Express Logroño Rioja by IHG is characterized by its serene location, exceptional cleanliness, comfortable accommodations and friendly staff, making it a commendable choice for a diverse range of travelers seeking comfort and convenience without breaking the bank.
B&B HOTELS Donostia San Sebastián Aeropuerto is a convenient and accessible lodging option, particularly favored by road travelers for its location on the outskirts of San Sebastián. With ample parking and electric charging stations, the hotel ensures easy transit to nearby cities and access to major highways, making it ideal for those exploring the Basque Country or on extended road trips.
Guests highlight spacious, modern and clean rooms equipped with large, comfortable beds, ample lighting and well-maintained bathrooms. Family suites and duplex layouts offer generous space, accommodating larger groups effectively. The cleanliness of the rooms is commendable, although minor maintenance issues and occasional noise disturbances are noted.
The staff consistently receive praise for their friendliness, helpfulness and professionalism, enhancing the overall guest experience. The reception team speaks excellent English and is efficient in addressing any issues, contributing to a welcoming and stress-free environment.
Guests generally find the breakfast to be comprehensive and satisfying with a good variety of sweet and savory items. However, some concerns about food quality and freshness have been raised. Dinner options include nearby restaurants offering Spanish, Oriental and fast-food cuisine with discounts available for hotel guests. Although the hotel lacks room service, the proximity to various eateries adds value to the stay.
Free Wi-Fi is available, though some guests report inconsistent connectivity in certain areas. Complimentary amenities such as 24-hour coffee, tea and water, along with free on-site parking, contribute positively to the guest experience.
Families find the hotel to be accommodating with spacious rooms and a calm atmosphere. Despite occasional noise issues and minor inconveniences such as insufficient towels, the overall experience remains favorable for those traveling with children.
B&B HOTELS Donostia San Sebastián Aeropuerto stands out as a strategic and economical choice, offering comfort, accessibility and practical amenities, making it a reliable option for travelers seeking value without extravagance.
Balneario de Cestona, nestled in the heart of nature, offers guests an enchanting location with beautiful, tranquil surroundings of lush landscapes and tall forests. Visitors appreciate the peace and quiet, making it ideal for restful stays and excursions to charming Basque towns nearby. The historical building adds grandeur, enhancing the overall aesthetic experience. Overall, the setting and unique charm make it a desirable destination.
Breakfast at Balneario de Cestona generally meets expectations with a hearty and varied buffet featuring fresh fruit, various breads, cold cuts and plant-based milk. The charming dining room and meal inclusivity are appreciated, though some guests noted the need for improved quality and earlier service times.
Dinner offers a mixed experience with many finding the meals delicious and valuable for money, albeit with some criticisms regarding menu variety, meat quality and service efficiency. The cafeteria service, however, is praised for good dinners and the ambiance during meals is generally well-received despite some organizational hiccups.
The rooms combine old-world charm with essential comfort. Spacious rooms with high ceilings and clean bedding are positively noted, but outdated furniture, thin walls and musty odors are common issues. Enhancements in amenities like air conditioning and Wi-Fi would greatly improve guest comfort.
Cleanliness receives mixed reviews, highlighting clean individual rooms and friendly staff against neglected common areas and maintenance issues. The historical property shows potential but requires consistent upkeep and better maintenance, especially in shared spaces.
Staff are frequently praised for their warmth and professionalism, significantly improving the overall experience. Multilingual capabilities and friendly service contribute positively, although inconsistency in reception staff's behavior was noted by some guests.
Wi-Fi access is primarily available in common areas with limited connectivity in rooms, posing inconvenience for guests needing consistent internet access. Additionally, accessibility and strength issues are prevalent throughout the property.
The spa at Balneario de Cestona garners mixed reviews with positive remarks on the cleanliness and tranquility of the thermal circuit and jacuzzi. However, dated facilities, non-functional features and unclear access rules detract from fully enjoying the spa's potential.
The pool areas are clean and appreciated for their jets and whirlpools, yet limited availability and closure of some pools present challenges. Cold water temperatures and lack of certain amenities are areas for improvement.
Beds receive mixed feedback with some appreciating their comfort while others find them outdated and uncomfortable. Despite clean sheets, the overall bedding experience calls for significant updates to enhance comfort.
Balneario de Cestona, a historic three-star hotel, provides services aligned with its rating, but the facilities and overall condition require modern upgrades to meet current standards. While the historical ambiance and unique location appeal to some, issues with outdated amenities and high pricing in relation to service quality suggest a need for significant improvements.
Overall, the charming location and historical character of Balneario de Cestona provide a unique experience, although updates in room comfort, dining variety, cleanliness, Wi-Fi and spa facilities are necessary to fully meet guest expectations and enhance their stay.
Ibis Budget Bilbao City shines as a commendable choice for budget-conscious travelers seeking a clean, functional and conveniently located hotel. The strategic placement of this hotel near various modes of public transportation, including the metro, tram and bus stations, makes it an attractive base for exploring Bilbao. Guests particularly appreciate its proximity to the intermodal station and San Mamés Stadium, as well as its accessibility to major tourist spots like the Guggenheim Museum.
One of the hotel’s standout features is its value for money. The rooms, although compact, are modern, impeccably clean and well-designed to maximize space efficiently. They come equipped with comfortable beds and basic amenities, offering a quiet and restful retreat despite the occasional issues with storage space, sound insulation and privacy in the open bathroom layouts.
The breakfast at Ibis Budget Bilbao City receives positive feedback for being reasonably priced at around 7-8 euros and offering a generous and well-balanced spread. Guests enjoy a variety of sweet and savory options, alongside healthy choices catering to dietary restrictions. While the breakfast area can get cramped during busy times and there's limited fruit or hot options, the overall quality and variety make for a satisfactory start to the day.
Cleanliness is another highly praised aspect with the rooms and common areas being maintained to a high standard. The hotel’s daily cleaning services ensure that spaces are fresh and inviting, contributing to a comfortable stay.
The hotel staff significantly enhance the guest experience with their friendly, professional and attentive service. Receptions are noted for their warm welcomes and efficient check-ins. The staff's willingness to assist and provide local recommendations adds a layer of convenience and personalized care, making guests feel valued and well-cared-for throughout their stay.
The Wi-Fi at the hotel is generally reliable and strong, although there are occasional connectivity issues, particularly on the lower floors. Most guests find the free Wi-Fi functional and satisfactory for their needs.
Parking at the hotel, while secure and convenient, has mixed reviews due to its limited space, high cost and the challenge it poses for larger vehicles. The absence or malfunctioning of EV charging stations is a noted downside, although nearby parking options do exist.
Overall, Ibis Budget Bilbao City offers a clean, modern and strategically located accommodation option that excels in providing comfort, quality service and value for money. It is particularly suitable for short stays and budget travel, making it a practical choice for those wishing to explore the vibrant city of Bilbao.
Cats Hostel San Sebastian enjoys high praise for its strategic location, combining proximity to beautiful beaches and notable landmarks, such as Ondarreta Beach and Miramar Palace with a peaceful, quiet residential setting. It provides easy access to public transportation, which mitigates the uphill climb to reach the hostel and offers a tranquil retreat away from the bustling tourist spots. The picturesque walk along Concha Beach into the city center is a bonus that many guests appreciate.
The hostel is noted for its modern, clean and comfortable rooms, despite their compact size. Essential amenities like private bathrooms and functional air conditioning add to its appeal. While the limited space and occasional maintenance issues are minor drawbacks, the majority of guests commend the overall cleanliness and soundproof environment.
Cats Hostel San Sebastian's breakfast is reasonably priced and offers a variety of tasty options, from croissants to Spanish tortillas, served by charming staff in a clean environment. Though some guests find the portions meager and the service chaotic at times, the general sentiment is positive. The bar-cafe in the lobby doubles as a dining area, providing a pleasant atmosphere for socializing and enjoying well-priced meals, particularly the tapas.
The staff at Cats Hostel San Sebastian consistently receive high praise for their friendliness, professionalism and helpfulness. Guests remark on the welcoming atmosphere with staff going out of their way to assist with various needs and provide valuable information about the area.
Guests also appreciate the reliable Wi-Fi, which works well even in dorm rooms, contributing to a seamless digital experience. However, occasional issues with speed and router availability indicate some room for improvement.
While the beds are generally comfortable and equipped with modern features like individual lights and storage compartments, some guests find them too small, particularly those who are taller. Privacy concerns and noise from creaky beds are also noted. Nevertheless, the hostel excels in providing a clean and comfortable sleeping environment for shorter stays.
Cats Hostel San Sebastian is inclusive for travelers with disabilities, offering accessible features such as bathrooms and showers and good public transportation access. However, its location on an incline and lack of level access may pose challenges for those with mobility issues.
Finally, Cats Hostel San Sebastian stands out for its dog-friendly policies, ensuring a pleasant stay for pets and their owners with thoughtful provisions like dog beds and bowls. The staff's friendly approach toward pets further enhances this welcoming atmosphere.
Overall, Cats Hostel San Sebastian provides a modern, comfortable and clean accommodation option with excellent staff and a strategic location, making it a favorable choice for travelers looking for a balance between beach proximity and serene lodging.
Categories
Dog Friendly
Big
Accessible
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 20 hotels in Basque Country