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Hotels with EV Charging Stations and Spa in Basque Country
10 HOTELS IN BASQUE COUNTRYMost popular user searches in Basque Country: boutique-style hotels.
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Summary of reviews
Hotel & Thalasso Villa Antilla - Habitaciones con Terraza - Thalasso incluida is a lovely hotel in a perfect location for a relaxing stay by the beach. Guests appreciate the easy access to the beach, stunning sea views and the nearby charming village with plenty of restaurants and cafes. The hotel's thalassotherapy center and terrace bar are particularly appreciated for relaxation and the on-site restaurant serves excellent food. The breakfast is overwhelmingly positive with a wide variety of options to choose from. The rooms are well-equipped and spacious with comfortable beds and cleanliness being a standout feature. The staff are exceptional with many positive reviews describing them as attentive, friendly, professional and welcoming. The spa is amazing with multiple pools, saunas and hammams and the Thalasso treatments are some of the best guests have had. The hotel's proximity to the beach allows guests to easily indulge in seaside activities and the parking options are convenient and comfortable. Overall, guests can expect a clean and comfortable stay with excellent service and attention to detail at Hotel & Thalasso Villa Antilla.
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Spa
Parking
EV charging stations
Beach
From $622
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Summary of reviews
Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego is an exceptional and luxurious stay located in the picturesque Rioja Alavesa Region of Spain. The hotel's stunning architecture designed by Frank Gehry, modern design and lovely surroundings create a magical and romantic atmosphere that offers a unique experience. Guests can enjoy magical views from every place in the hotel and explore nearby villages and wineries. The hotel's excellent service and facilities, including a Michelin star restaurant, exquisite breakfast and luxurious rooms with comfortable beds and splendid views, make it a dreamy location for an unforgettable escape. While some guests have noted issues with price, menu variety and some maintenance issues, this does not detract from the overwhelmingly positive reviews of the hotel's cleanliness, attentive staff and exceptional spa facilities. Overall, Hotel Marqués de Riscal delivers a luxury stay worthy of its five-star rating and an unforgettable experience.
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Spa
Parking
EV charging stations
Boutique-Style
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Summary of reviews
Hotel Arima & Spa - Small Luxury Hotels is a highly recommended destination for travelers looking for a luxurious and comfortable stay in San Sebastián. The hotel's location in a unique and beautiful area surrounded by trees and a forest provides a quiet and peaceful atmosphere. The breakfast is a must-try with guests describing it as magnificent, of grande qualité, extra and superbly delicious with a wide variety of choices. The hotel's beautifully designed and spacious rooms stand out with guests raving about their cleanliness, spaciousness and modern design. The staff goes above and beyond to make guests feel welcomed and taken care of with numerous reviews mentioning their friendliness and expertise. The spa is a must-visit with guests enjoying the diverse range of treatments available and the tranquil atmosphere to relax and unwind. The pool area exudes tranquility and relaxation with both the outdoor and rooftop pools receiving praise. The secure and convenient parking options available at the hotel are also appreciated by guests. Overall, Hotel Arima & Spa is a perfect destination for a dreamy and picturesque romantic getaway in the midst of nature.
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Spa
Parking
EV charging stations
Luxury
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Spa
Parking
EV charging stations
Luxury
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Summary of reviews
Akelarre - Relais & Châteaux provides a luxurious escape characterized by its stunning location and exceptional service. Situated slightly outside the bustling center of San Sebastian, it offers guests breathtaking sea views and a serene atmosphere, perfect for those seeking tranquility. The hotel’s modern architecture seamlessly integrates with the natural beauty of its surroundings, creating a picturesque retreat.
Guests are consistently impressed by the well-appointed, spacious rooms that offer panoramic ocean vistas. The design of the accommodations is not only sophisticated but also crafted for ultimate comfort, with luxurious bathroom facilities and expansive dressing areas. Each room is meticulously maintained, ensuring an undisturbed and peaceful retreat enhanced by perfect soundproofing and beautiful modern aesthetics.
The breakfast experience is another highlight at Akelarre. Guests frequently commend its quality and the attentiveness of the service. The hearty meals, coupled with stunning sea views, enhance the overall ambiance, offering a unique dining experience without the conventional buffet setup. Minor critiques aside, breakfast here is considered a standout feature contributing to the hotel's esteemed reputation.
Dining at Akelarre is both a visual and culinary delight. Renowned for its innovative and high-quality dishes, the hotel’s dining options leave many guests impressed, although some diners feel the primary 3-Michelin-star restaurant does not always meet expectations. However, its second restaurant has received accolades for delivering great value and quality. Across both dining venues, unparalleled service and a warm atmosphere prevail, making reservations highly recommended.
A significant element of Akelarre’s charm is its exceptional staff, who consistently receive praise for their attentiveness and friendly demeanor, enhancing the overall guest experience. Their professionalism and warmth are notable, from the concierge's responsiveness to the excellence of the restaurant team. While occasional critiques of the reception staff exist, they do little to detract from the overwhelmingly positive experiences reported.
In summary, Akelarre - Relais & Châteaux offers an exquisite blend of location, modern elegance, and superb service, making it an enticing retreat for guests seeking luxury, comfort, and breathtaking natural beauty.
Guests are consistently impressed by the well-appointed, spacious rooms that offer panoramic ocean vistas. The design of the accommodations is not only sophisticated but also crafted for ultimate comfort, with luxurious bathroom facilities and expansive dressing areas. Each room is meticulously maintained, ensuring an undisturbed and peaceful retreat enhanced by perfect soundproofing and beautiful modern aesthetics.
The breakfast experience is another highlight at Akelarre. Guests frequently commend its quality and the attentiveness of the service. The hearty meals, coupled with stunning sea views, enhance the overall ambiance, offering a unique dining experience without the conventional buffet setup. Minor critiques aside, breakfast here is considered a standout feature contributing to the hotel's esteemed reputation.
Dining at Akelarre is both a visual and culinary delight. Renowned for its innovative and high-quality dishes, the hotel’s dining options leave many guests impressed, although some diners feel the primary 3-Michelin-star restaurant does not always meet expectations. However, its second restaurant has received accolades for delivering great value and quality. Across both dining venues, unparalleled service and a warm atmosphere prevail, making reservations highly recommended.
A significant element of Akelarre’s charm is its exceptional staff, who consistently receive praise for their attentiveness and friendly demeanor, enhancing the overall guest experience. Their professionalism and warmth are notable, from the concierge's responsiveness to the excellence of the restaurant team. While occasional critiques of the reception staff exist, they do little to detract from the overwhelmingly positive experiences reported.
In summary, Akelarre - Relais & Châteaux offers an exquisite blend of location, modern elegance, and superb service, making it an enticing retreat for guests seeking luxury, comfort, and breathtaking natural beauty.
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Spa
Parking
EV charging stations
Luxury
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Summary of reviews
Hotel & Talasoterapia Zelai (HSS00653) is renowned for its extraordinary location just steps from Itzurun beach, offering stunning ocean views and close proximity to key attractions such as the hermitage of San Telmo and the renowned Flysch formations along the Basque Coast Geopark. Visitors can revel in breathtaking vistas of the Bay of Biscay from the rooms, dining areas and thalassotherapy spaces. This ideal positioning caters to both beach enthusiasts and those seeking to explore scenic trails or the nearby downtown area.
The hotel’s breakfast experience is generally well-received with guests lauding the high quality and variety of the buffet, which includes options accommodating specific dietary needs. The breathtaking ocean backdrop adds to the dining pleasure. However, some guests noted inconsistencies in service and menu variety. Dinner at the hotel presents a mixed experience; while the set dinner menu is praised for its quality and value, menu variety and consistency can be improved, especially on regular days outside weekends.
Rooms at the hotel are clean and comfortable with some offering spectacular sea views. Feedback on room size and decor varies with some rooms described as spacious and well-lit while others face critiques for being smaller and outdated. Noise issues and worn bathroom facilities are noted areas for improvement, but the tranquil environment and superb location significantly enhance the overall guest experience.
Cleanliness in the hotel is generally commendable with immaculate towels and sheets frequently mentioned, though some inconsistency in areas such as windows and certain facilities is reported. The staff is highly praised for their friendliness and professionalism, particularly the reception team, which enhances the welcoming atmosphere. Despite some isolated language barriers and service issues in the restaurant, the staff’s overall dedication to guest comfort receives high marks.
While the Wi-Fi service could be better, particularly in terms of connectivity and range within rooms, the thalassotherapy spa is a major highlight for guests, offering relaxation and comprehensive treatments in a well-maintained setting. There are some areas needing updates and improvements, but the spa experience remains largely positive.
The pool facilities, including the thalassotherapy pool and jacuzzi, present potential but require refurbishment and better maintenance. The beachfront location is a significant draw, providing immediate access to scenic and unique rock formations, enhancing the hotel’s appeal for beach lovers. Families find the hotel welcoming and ideal for both adults and children with beautiful facilities and a peaceful environment contributing to a pleasant stay.
In summary, Hotel & Talasoterapia Zelai (HSS00653) stands out for its prime location, friendly staff and appealing thalassotherapy spa. While there are areas for improvement in dining variety, room amenities and Wi-Fi connectivity, the overall guest experience is enhanced by the hotel's tranquil setting and stunning coastal views.
The hotel’s breakfast experience is generally well-received with guests lauding the high quality and variety of the buffet, which includes options accommodating specific dietary needs. The breathtaking ocean backdrop adds to the dining pleasure. However, some guests noted inconsistencies in service and menu variety. Dinner at the hotel presents a mixed experience; while the set dinner menu is praised for its quality and value, menu variety and consistency can be improved, especially on regular days outside weekends.
Rooms at the hotel are clean and comfortable with some offering spectacular sea views. Feedback on room size and decor varies with some rooms described as spacious and well-lit while others face critiques for being smaller and outdated. Noise issues and worn bathroom facilities are noted areas for improvement, but the tranquil environment and superb location significantly enhance the overall guest experience.
Cleanliness in the hotel is generally commendable with immaculate towels and sheets frequently mentioned, though some inconsistency in areas such as windows and certain facilities is reported. The staff is highly praised for their friendliness and professionalism, particularly the reception team, which enhances the welcoming atmosphere. Despite some isolated language barriers and service issues in the restaurant, the staff’s overall dedication to guest comfort receives high marks.
While the Wi-Fi service could be better, particularly in terms of connectivity and range within rooms, the thalassotherapy spa is a major highlight for guests, offering relaxation and comprehensive treatments in a well-maintained setting. There are some areas needing updates and improvements, but the spa experience remains largely positive.
The pool facilities, including the thalassotherapy pool and jacuzzi, present potential but require refurbishment and better maintenance. The beachfront location is a significant draw, providing immediate access to scenic and unique rock formations, enhancing the hotel’s appeal for beach lovers. Families find the hotel welcoming and ideal for both adults and children with beautiful facilities and a peaceful environment contributing to a pleasant stay.
In summary, Hotel & Talasoterapia Zelai (HSS00653) stands out for its prime location, friendly staff and appealing thalassotherapy spa. While there are areas for improvement in dining variety, room amenities and Wi-Fi connectivity, the overall guest experience is enhanced by the hotel's tranquil setting and stunning coastal views.
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Spa
Parking
EV charging stations
Beachfront
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Summary of reviews
Catalonia Gran Vía Bilbao enjoys a prime location in the heart of Bilbao, making it the perfect base for exploring the city. Guests appreciate the close proximity to key attractions like the Guggenheim Museum, the main shopping street Gran Via and convenient public transportation options including an airport bus stop and metro stations. Despite its central setting, the hotel offers a tranquil atmosphere, allowing guests to retreat from the hustle and bustle of the city.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
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EV charging stations
Spa
Parking
EV charging stations
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Summary of reviews
Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
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EV charging stations
Spa
Parking
EV charging stations
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Summary of reviews
Posada y Apartamentos Trebuesto de Guriezo is a delightful destination for travelers seeking a serene retreat in the scenic region of Cantabria, between the bustling cities of Santander and Bilbao. The charming village location offers a peaceful escape, surrounded by lush countryside and mountains ideal for outdoor enthusiasts, with convenient access to both beaches and hiking trails. The establishment is characterized by its exceptional staff, known for their friendliness and attentiveness, ensuring a welcoming atmosphere and efficient communication.
Guests are impressed by the spacious and beautifully designed rooms, which blend historic charm with modern amenities. The accommodations are consistently praised for their immaculate cleanliness, creating a comfortable and inviting environment. The apartments are particularly noted for their large size and tasteful decor, enhancing relaxation.
While breakfast receives mixed reviews due to its simplicity and cost, it maintains a satisfactory standard, with quality espresso as a highlight. However, dining options are limited in the village, often necessitating advance planning or exploration of nearby eateries.
The property excels in providing plentiful free parking, including facilities for electric vehicles, adding convenience for guests traveling through the region. Comfort is further enhanced by the outstanding beds, which contribute significantly to restful nights and overall guest satisfaction.
Overall, Posada y Apartamentos Trebuesto de Guriezo combines a picturesque setting, excellent service, and comfortable accommodations, making it a charming choice for those looking to enjoy the natural beauty of northern Spain.
Guests are impressed by the spacious and beautifully designed rooms, which blend historic charm with modern amenities. The accommodations are consistently praised for their immaculate cleanliness, creating a comfortable and inviting environment. The apartments are particularly noted for their large size and tasteful decor, enhancing relaxation.
While breakfast receives mixed reviews due to its simplicity and cost, it maintains a satisfactory standard, with quality espresso as a highlight. However, dining options are limited in the village, often necessitating advance planning or exploration of nearby eateries.
The property excels in providing plentiful free parking, including facilities for electric vehicles, adding convenience for guests traveling through the region. Comfort is further enhanced by the outstanding beds, which contribute significantly to restful nights and overall guest satisfaction.
Overall, Posada y Apartamentos Trebuesto de Guriezo combines a picturesque setting, excellent service, and comfortable accommodations, making it a charming choice for those looking to enjoy the natural beauty of northern Spain.
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Spa
Parking
EV charging stations
Family
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Summary of reviews
Catalonia Donosti is highly praised for its enviable location in the heart of San Sebastian, offering close proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Its elevated position and a private elevator providing direct access to the city center are frequently highlighted, along with a rooftop terrace and pool that provide breathtaking panoramic views. The strategic location combined with modern comfort in a tranquil setting is a significant draw for guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
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EV charging stations
Spa
Parking
EV charging stations
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