Hotel & Spa Etxegana, situated in the heart of the tranquil mountains, offers an idyllic escape with breathtaking natural surroundings. Its stunning views make it an ideal retreat for those seeking peace and relaxation close to nature. Guests frequently praise the hotel's serene setting, noting that the tranquility and spectacular vistas more than compensate for its somewhat remote location.
The breakfast service at Hotel & Spa Etxegana is well-regarded, offering a variety of delicious and high-quality options. The buffet is plentiful and caters to various dietary needs, including gluten-free and lactose-free choices. While some guests noted minor issues with variety and replenishment, the overall consensus is positive, highlighting an excellent start to the day, enhanced by scenic views.
Dinner at the hotel's restaurant receives high marks for its delicious and well-presented meals, often described as Michelin-star quality. The fresh, high-quality ingredients and refined dishes offer good value despite some comments about higher prices and smaller portions. The stunning restaurant views further elevate the dining experience, making it a memorable part of the stay.
The rooms at Hotel & Spa Etxegana are spacious, clean and comfortable, featuring cozy furnishings and modern bathrooms with luxurious jacuzzi bathtubs. Guests appreciate the charming Indonesian decor, which adds to the hotel's inviting atmosphere. While a few reviews mentioned small rooms and some discomfort with the beds, these concerns are rare among the predominantly positive feedback.
Cleanliness is a standout feature at the hotel with guests consistently praising the spotless rooms and well-maintained facilities. Despite minor issues in the spa, the high overall standard of cleanliness and the quality of the accommodations contribute to a luxurious and pleasant stay.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism. Their warmth and efficiency create a consistently pleasant atmosphere with many guests highlighting the personal touches and exceptional service provided by the team.
The spa at Hotel & Spa Etxegana is enjoyed for its relaxing and private atmosphere, which guests found to be a delightful addition to their stay. The ability to reserve the spa for private use adds to its appeal, offering a peaceful retreat with various amenities. However, the additional fee for spa access and occasional issues with equipment functionality were noted by some guests.
Overall, Hotel & Spa Etxegana is a compelling choice for travelers seeking a serene and luxurious retreat. Its picturesque mountain setting, excellent dining options, spacious and comfortable rooms and friendly staff contribute to an exceptional and memorable stay.
Agroturismo Azkarraga stands out as a tranquil sanctuary nestled amidst lush greenery, providing guests with a serene retreat away from life’s hustle and bustle. Its picturesque location, just half an hour from Bilbao and a charming beach, offers breathtaking views and total peace, complemented by a warm welcome from the owner and friendly staff. The beautifully designed rooms, featuring modern elegance and cozy comfort, promise relaxation with exquisite views, luxurious amenities, and pristine cleanliness. Guests revel in the comfort of spacious suites equipped with terraces, ideal for soaking in the serene landscape.
The culinary offerings at Agroturismo Azkarraga are truly extraordinary, with breakfast and dinner consistently celebrated by guests. The breakfast, a luxurious affair, is praised for its variety, freshness, and thoughtful presentation, offering a delightful start to the day with local products and homemade favorites, like cheesecake. Dinner, led by Fernando’s skillful culinary artistry, presents gourmet-quality meals characterized by fresh, seasonal, and local ingredients, making each dish memorable and worth every penny.
The staff at Agroturismo Azkarraga, especially Fernando, receive commendations for their exceptional hospitality and attentiveness. Their friendly and service-oriented approach enhances the guest experience, ensuring that every visitor feels welcome and cared for. The spa facilities, notably the private indoor pool and sauna offered at no extra charge, provide an exclusive relaxation experience. Though the pool may be slightly chilly, the enchanting spa ambiance, coupled with reserved private sessions, supports a tranquil and intimate atmosphere.
Overall, Agroturismo Azkarraga offers a harmonious blend of peaceful surroundings, remarkable amenities, and outstanding hospitality, making it a standout destination for those seeking relaxation and rejuvenation in a charming rural setting.
Balneario de Cestona, nestled in the heart of nature, offers guests an enchanting location with beautiful, tranquil surroundings of lush landscapes and tall forests. Visitors appreciate the peace and quiet, making it ideal for restful stays and excursions to charming Basque towns nearby. The historical building adds grandeur, enhancing the overall aesthetic experience. Overall, the setting and unique charm make it a desirable destination.
Breakfast at Balneario de Cestona generally meets expectations with a hearty and varied buffet featuring fresh fruit, various breads, cold cuts and plant-based milk. The charming dining room and meal inclusivity are appreciated, though some guests noted the need for improved quality and earlier service times.
Dinner offers a mixed experience with many finding the meals delicious and valuable for money, albeit with some criticisms regarding menu variety, meat quality and service efficiency. The cafeteria service, however, is praised for good dinners and the ambiance during meals is generally well-received despite some organizational hiccups.
The rooms combine old-world charm with essential comfort. Spacious rooms with high ceilings and clean bedding are positively noted, but outdated furniture, thin walls and musty odors are common issues. Enhancements in amenities like air conditioning and Wi-Fi would greatly improve guest comfort.
Cleanliness receives mixed reviews, highlighting clean individual rooms and friendly staff against neglected common areas and maintenance issues. The historical property shows potential but requires consistent upkeep and better maintenance, especially in shared spaces.
Staff are frequently praised for their warmth and professionalism, significantly improving the overall experience. Multilingual capabilities and friendly service contribute positively, although inconsistency in reception staff's behavior was noted by some guests.
Wi-Fi access is primarily available in common areas with limited connectivity in rooms, posing inconvenience for guests needing consistent internet access. Additionally, accessibility and strength issues are prevalent throughout the property.
The spa at Balneario de Cestona garners mixed reviews with positive remarks on the cleanliness and tranquility of the thermal circuit and jacuzzi. However, dated facilities, non-functional features and unclear access rules detract from fully enjoying the spa's potential.
The pool areas are clean and appreciated for their jets and whirlpools, yet limited availability and closure of some pools present challenges. Cold water temperatures and lack of certain amenities are areas for improvement.
Beds receive mixed feedback with some appreciating their comfort while others find them outdated and uncomfortable. Despite clean sheets, the overall bedding experience calls for significant updates to enhance comfort.
Balneario de Cestona, a historic three-star hotel, provides services aligned with its rating, but the facilities and overall condition require modern upgrades to meet current standards. While the historical ambiance and unique location appeal to some, issues with outdated amenities and high pricing in relation to service quality suggest a need for significant improvements.
Overall, the charming location and historical character of Balneario de Cestona provide a unique experience, although updates in room comfort, dining variety, cleanliness, Wi-Fi and spa facilities are necessary to fully meet guest expectations and enhance their stay.