Cheap Hotels with EV Charging Stations in Batam

11 HOTELS IN BATAM

Most popular user searches in Batam: 3-star hotels and beachfront hotels.

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Pacific Palace Hotel

Hotel in Nagoya

8.1

Very Good

From $28

Info

Summary of reviews

Pacific Palace Hotel enjoys a strategic location, drawing acclaim for its proximity to Harbour Bay Terminal, various attractions and shopping destinations like Nagoya Hill and Grand Batam Mall. The hotel's unique ship-like appearance adds to its charm, complemented by spacious, clean and comfortable rooms. Though some guests noted a deceptive balcony sea view, the overall guest experience remains favorable due to the prime location and accessible amenities.

The breakfast offerings receive positive reviews for their diversity and the wide range of international foods available. While many guests enjoy the plentiful options, there is feedback suggesting improvements in taste, food replenishment speed and a broader selection of fruits and beverages.

Spacious and clean rooms are another highlight, praised for their size, comfort and cleanliness. Despite a need for some updates and better Wi-Fi connectivity, guests find the rooms satisfactory. Housekeeping's diligence adds to the pleasant experience, although occasional issues with smelly pillows and dusty areas were noted.

Guest reviews emphasize the friendliness and professionalism of the staff, particularly at reception and the main restaurant, which enhances the overall experience. Housekeeping and restaurant staff are consistently praised for their efficiency and quality service.

The hotel's pool is depicted as a large, clean and enjoyable facility, though some mention the need for minor refurbishments. Nevertheless, it remains a valued amenity for guests.

Families find the hotel highly accommodating with spacious family rooms and kid-friendly activities like feeding fish in the pond. The environment is peaceful, offering attractive views and a convenient location near a mall. Although a power failure during a shower was mentioned, it does not significantly detract from the hotel's overall family-friendly appeal.

Beds and mattresses generally receive positive comments for comfort and spaciousness, though some guests suggest deeper cleaning and updates to the linens and pillows. The beds' softness and occasional odor issues highlight areas for potential improvement.

Overall, Pacific Palace Hotel is recommended for its excellent location, hospitable staff, substantial breakfast spread and comfortable, spacious accommodations. However, addressing minor maintenance issues and enhancing certain amenities could elevate guest satisfaction further.

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