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Summary of reviewsHoliday Inn Baton Rouge-South by IHG is well-regarded for its strategic location, offering easy access to major highways and proximity to downtown Baton Rouge. The hotel's position makes it convenient for exploring the city while providing a safe environment for both guests and their vehicles. Despite being an older property, recent renovations ensure a clean, comfortable, and modern atmosphere complemented by exceptional service from the staff.
Guests express mixed opinions about the breakfast experience. While many enjoy the delicious buffet and the authentic restaurant setting, some find the additional cost of breakfast surprising and overpriced. Nevertheless, booking a room that includes breakfast is noted as a beneficial option.
The hotel rooms receive positive feedback for cleanliness, comfort, and spaciousness. Many guests appreciate the retro style decor, comfortable beds, and updated amenities such as Dove products. Although a few minor issues are occasionally mentioned, the overall impression is favorable. Cleanliness is a consistent highlight, with guests noting immaculate rooms and common areas, supported by the attentive and friendly staff.
The staff at Holiday Inn Baton Rouge-South by IHG is frequently praised for their helpfulness, professionalism, and friendliness, contributing significantly to a welcoming atmosphere. Notable employees are frequently mentioned for going above and beyond to make guests feel at home.
The swimming pool offers a unique indoor/outdoor experience cherished by families, despite occasional cleanliness concerns and limited access due to maintenance schedules. The beds are another standout feature, with many guests describing them as exceptionally comfortable, enhancing the overall sleep quality during their stay.
While the hotel offers a three-star experience, it manages to exceed expectations for many guests, thanks to a combination of comfort, service, and affordability. Despite varying reviews, it remains a reliable option for travelers seeking comfort and excellent service in Baton Rouge. Show more
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Hotel Taking Steps Towards Sustainability
This hotel offers a greener stay for its guests. As an IHG property, it operates within the IHG Green Engage system, a comprehensive program designed to help hotels manage and reduce their environmental impact through measures focused on energy, water, and waste reduction.
3-Star Hotel
The hotel offers standard amenities and a convenient location in the southern part of Baton Rouge. It is a reliable choice for travelers seeking a comfortable stay.
Hotel with Indoor Pool
Guests can enjoy both an indoor pool and a seasonal outdoor pool at this location. Reviews indicate positive guest experiences, including the pool facilities.
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomSmoking and bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Room with Hearing Accessible Roll In Shower - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
King Room - Mobility Access/Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Room with Two Queen BedsFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
The Holiday Inn Baton Rouge-South by IHG boasts a highly favorable location noted by its guests. Positioned conveniently right by the interstate, it offers easy access to major highways, making it an excellent choice for those seeking both an overnight stay and exploration of the city. Visitors mention feeling safe with their vehicles overnight due to its secure surroundings. The hotel is situated in a nice area within a reasonable distance from a variety of interests, providing plenty of nearby dining options, shopping venues, and activities, including a water park. Despite being an older property, its recent remodel ensures that visitors enjoy a clean and comfortable environment coupled with excellent service from the staff. With proximity to downtown Baton Rouge being just a short drive away, guests appreciate the strategic location that balances accessibility with amenities.
Breakfast
A stay at the Holiday Inn Baton Rouge-South comes with mixed opinions about the breakfast experience. Many guests found the breakfast to be delicious, with a buffet option that was especially praised for its quality and taste. The presence of a real restaurant setting for breakfast is appreciated, adding a touch of authenticity to the dining experience. Several visitors also noted the accommodating and professional nature of the kitchen staff, enhancing their overall breakfast enjoyment.
However, some guests expressed disappointment over the additional cost of breakfast, finding it overpriced given the selection of food offered. There were also comments about breakfast not being included in the stay, which came as an unpleasant surprise to some. Despite these concerns, the option to book a room with breakfast included was highlighted as a positive aspect by others. Overall, the breakfast at this hotel seems to offer notable highs, particularly in taste and service, though it's important for potential guests to be aware of the additional costs involved.
Rooms
The rooms at the Holiday Inn Baton Rouge-South by IHG generally receive praise for their cleanliness and comfort. Many guests found the accommodations spacious and well-equipped, with some highlighting the retro style decor and comfortable beds as notable features. The rooms are often described as updated and very clean, with amenities like Dove soap, shampoo, and lotion adding a pleasant touch. Guests appreciated the good temperature control, which contributed to a comfortable stay. Although some guests encountered issues such as awkward bathroom doors, occasional room disrepair, and minor noise disturbances, the overall impression is positive, with the hotel's convenient location adding to the appeal. Not every room was flawless, but the hotel's strengths lie in its cleanliness, comfort, and modern amenities.
Beds
At the Holiday Inn Baton Rouge-South by IHG, guests frequently highlight the exceptional comfort of the beds. Many patrons describe the beds as very comfortable, with some even stating that these were among the most comfortable they have ever experienced. The comfort extends to the pillows as well, which guests praise for enhancing their overall sleep experience. The rooms, noted for their quietness, complement the cozy beds, contributing to restful stays. Although there are mentions of a few issues, such as some experiencing uncomfortable beds or noting a particular mattress needing replacement, these seem to be exceptions rather than the norm. Generally, the updated mattresses seem to provide guests with an inviting sleep atmosphere, making the beds a notable feature of their stays.
Cleanliness
Holiday Inn Baton Rouge-South by IHG appears to be a haven for those prioritizing cleanliness during their stay. Many guests highlighted the immaculate state of the hotel and rooms, underscoring a consistent theme of cleanliness throughout the property. The positive remarks about cleanliness were complemented by praise for the pleasant and helpful staff, creating a welcoming atmosphere for visitors. Several reviews also noted the overall tidiness of essential areas like the bathrooms, pointing out clean and modern facilities. While a few guests mentioned minor issues with stains and rust, the majority agreed that the hotel's cleanliness standards were impressive, especially considering its reasonable pricing.
The hotel seems to strike a balance between affordability and quality, surprising many guests with its well-maintained premises at competitive rates. Additionally, the location, described as perfect for some, adds to the convenience, with easy parking available for those driving. Rooms were admired not only for their cleanliness but also their spaciousness and comfort, making for a pleasant stay that provides all necessary amenities.
Whether traveling for business or leisure, the combination of a clean environment and courteous service appears to make Holiday Inn Baton Rouge-South by IHG a reliable choice for a comfortable stay.
Staff
The Holiday Inn Baton Rouge-South by IHG receives praise for its exceptional and welcoming staff, with many guests highlighting their friendly, accommodating, and helpful nature. Visitors frequently note the professionalism and efficiency of the team, especially those at the front desk. Employees like Ms. Wanda and Mr. Mike are singled out for their ability to make guests feel at home and offer a personal touch. The courtesy and competence of the staff extend even further, as they swiftly address any concerns or issues, ensuring a comfortable stay. Manageress Janet and other front desk personnel maintain an inviting and warm atmosphere throughout the facility, contributing to an overwhelmingly positive experience for guests. Despite a couple of less favorable mentions, the overall feedback underscores the staff’s commitment to hospitality and service excellence.
Pool
The pool at the Holiday Inn Baton Rouge-South by IHG has garnered a mix of feedback from guests. Visitors appreciate the unique design of the pool, which allows for an enjoyable inside/outside swimming experience. Families, in particular, find this feature exciting, with children especially loving their time there. Many guests find the pool to be a pleasant and enjoyable feature of their stay. However, some have noted issues with cleanliness, indicating that maintenance could be improved. Additionally, the pool has been noted to close for maintenance until 9 am on occasion, which might affect early risers looking to take a dip. Despite these points, the overall sentiment reflects that the pool provides a fun and enjoyable experience, especially for families traveling with children.
3 Star
The Holiday Inn Baton Rouge-South by IHG offers guests a mixed experience, with a range of reviews reflecting varying levels of satisfaction. Many guests find the hotel to be a good choice, appreciating the friendly front desk staff and the very comfortable beds that contribute to a restful stay. The property, although older, has been updated reasonably well, providing a decent level of comfort and amenities for a three-star rating.
Several guests have dubbed their experience at the hotel as exceptional, even considering it the best hotel they’ve ever stayed in. These reviews highlight the consistency of quality and service that keeps some returning for their second stay. There are guests who consider it an average hotel offering reasonable value, making it a solid option for those seeking a convenient place to stay without excessive frills.
Overall, while the reviews vary significantly, Holiday Inn Baton Rouge-South by IHG remains a reliable choice for travelers looking for comfort and pleasant service.
Yes, Holiday Inn Baton Rouge-South by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Baton Rouge-South by IHG.
No, Holiday Inn Baton Rouge-South by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Baton Rouge-South by IHG.
Yes, Holiday Inn Baton Rouge-South by IHG has a gym.