Smile Hotel Selayang Point
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Summary of reviewsSmile Hotel Selayang Point is well-regarded for its strategic location, making it an ideal choice for guests who prioritize convenience. With easy access to essential services, grocery stores, laundry facilities, food stalls, popular dining venues, and a shopping complex, it caters to a variety of visitor needs. The hotel's proximity to a nearby hospital is a bonus for those visiting family or requiring medical services. Public parking availability is also a significant advantage for those driving, although travelers without a car may find the location less ideal. Despite this, guests appreciate the tranquility and peacefulness of the setting.
The hotel offers clean and spacious rooms, which are often highlighted as comfortable and tidy, particularly suitable for families. The family rooms offer good value for money, and bathrooms are noted for their spaciousness. Though some noise from the corridors can occasionally be heard, the overall experience is rated positively by guests who find the accommodations satisfactory for the price.
Cleanliness receives a mixed response, with some guests appreciating the cleanliness of the rooms and bathrooms, while others point out areas for improvement, such as floor cleanliness and a recurring cigarette smell. Despite this, the hotel maintains a generally clean environment, although issues with lingering odors and the absence of a lift can be inconvenient, particularly for the elderly.
The staff at Smile Hotel Selayang Point receive high praise for their friendliness and approachability. Guests commend the team for their pleasant and polite service during check-in and check-out, which significantly enhances the guest experience. The staff's quick response to inquiries and their understanding of customer needs contribute to an efficient service, despite occasional gaps in knowledge concerning online bookings and the surrounding area. Overall, the friendly and welcoming staff are a notable positive aspect, enhancing the comfort and satisfaction of guests during their stay.
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The hotel offers clean and spacious rooms, which are often highlighted as comfortable and tidy, particularly suitable for families. The family rooms offer good value for money, and bathrooms are noted for their spaciousness. Though some noise from the corridors can occasionally be heard, the overall experience is rated positively by guests who find the accommodations satisfactory for the price.
Cleanliness receives a mixed response, with some guests appreciating the cleanliness of the rooms and bathrooms, while others point out areas for improvement, such as floor cleanliness and a recurring cigarette smell. Despite this, the hotel maintains a generally clean environment, although issues with lingering odors and the absence of a lift can be inconvenient, particularly for the elderly.
The staff at Smile Hotel Selayang Point receive high praise for their friendliness and approachability. Guests commend the team for their pleasant and polite service during check-in and check-out, which significantly enhances the guest experience. The staff's quick response to inquiries and their understanding of customer needs contribute to an efficient service, despite occasional gaps in knowledge concerning online bookings and the surrounding area. Overall, the friendly and welcoming staff are a notable positive aspect, enhancing the comfort and satisfaction of guests during their stay.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
Smile Hotel Selayang Point is situated in a convenient area, providing easy access to a variety of amenities that cater to different needs. Guests appreciate its proximity to essential services, including laundry facilities, grocery stores, and a selection of food stalls, making daily errands straightforward. The location is also advantageous for those visiting the nearby hospital or those looking to stay near family members. Additionally, the hotel is close to popular dining venues and a shopping complex, allowing visitors to enjoy local cuisine and indulge in retail therapy without traveling far. Public parking is abundant, easing concerns for those driving. While the location is considered strategic by many, it may not be ideal for travelers without a car. Nonetheless, guests often find the setting peaceful and quiet, adding an element of tranquility to their stay.
Smile Hotel Selayang Point offers guests a reliable option with clean and spacious accommodations. Many reviews highlight the comfortable and tidy nature of the rooms, making it an appealing choice for families. The family room, in particular, is praised for its comfort and reasonable pricing, offering good value for money. Additionally, the cleanliness extends to the bathrooms, which are noted for their spaciousness. While the overall atmosphere is agreeable, some guests have mentioned that the rooms are not entirely soundproof, as noises from the corridor can occasionally be heard. Despite this minor drawback, the hotel provides a satisfactory stay for those seeking clean and comfortable rooms at a reasonable rate.
Smile Hotel Selayang Point receives mixed feedback regarding cleanliness, with some guests highlighting the cleanliness of the bathrooms and rooms. The hotel is described as nice, familiar, and clean by some guests. However, there are areas that require improvement, such as the cleanliness of the floors. A recurring issue mentioned is the strong smell of cigarettes, which affects the overall experience. Although some rooms and the general hotel environment maintain a clean standard, there are notable instances where the smell and cleanliness fall short, particularly in the washrooms. Additionally, the absence of a lift can be inconvenient, especially for elderly guests.
The reviews of Smile Hotel Selayang Point highlight the consistently positive and friendly demeanor of the hotel's staff. Guests frequently commend the staff for being friendly and approachable during both check-in and check-out processes. There is particular appreciation for the pleasant and polite interactions that enhance the overall guest experience. The staff is noted for their quick responses to inquiries and their understanding of customer needs, ensuring a smooth and efficient service. However, there are mentions of occasional gaps in knowledge regarding online bookings and familiarity with surroundings. Despite these minor issues, the overall impression is that the hotel benefits from a team characterized by excellent service and welcoming personalities, contributing significantly to the comfort and satisfaction of guests.
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No, Smile Hotel Selayang Point doesn't have any pool.
No, a spa isn't available at Smile Hotel Selayang Point.
No, Smile Hotel Selayang Point doesn't allow dogs.
No, parking facilities aren't available at Smile Hotel Selayang Point.
No, Smile Hotel Selayang Point doesn't have a gym.
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