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Summary of reviewsBATUM Hotel enjoys a prime, central location that is particularly beneficial for tourists looking to explore Batumi. Positioned within walking distance to both new and old Batumi, the hotel is conveniently close to shops, cafes, pharmacies, the city center, the beach and notable attractions such as the Archaeological Museum. Robust transport links make it easy to access other popular destinations like the fish market and the botanical garden. While some guests mention occasional noise and the slightly indirect location from the very center, the setting still effectively balances accessibility and tranquility, making it an ideal base for a memorable visit to Batumi.
The breakfast experience at BATUM Hotel yields mixed impressions. Some guests enjoyed a hearty start to their day with friendly service, praising the breakfast at the nearby White Batumi restaurant. Nevertheless, inconsistencies arise with issues regarding the availability and inclusion of breakfast, as some guests were unable to receive meals despite being promised or faced a lack of essential items. These logistical issues detract from a consistently favorable breakfast service.
Rooms at BATUM Hotel vary but generally cater to different preferences with positive remarks on the comfort provided by features like balconies and air conditioning. Guests appreciate the small, cozy rooms and the spaciousness of those designed for two. Cleanliness is often highlighted with rooms and bathrooms generally in excellent condition. However, sporadic deficiencies like noise from the road and the absence of essentials such as tea cups, along with less frequent cleaning, indicate areas for improvement. Despite these gaps, the overall sentiment marks the rooms as clean and comfortable, offering good value for money.
Cleanliness is largely commended at BATUM Hotel with guests frequently describing the rooms as clean, bright and cozy. The general atmosphere is spotless though some guests express concerns over the consistency of housekeeping services. Issues noted include rooms being cleaned only every three days and the occasional lack of replenishment of items like towels and toiletries. Despite these shortcomings, the overall cleanliness remains a positive aspect of most guests' experience.
The staff at BATUM Hotel are predominantly praised for their friendliness and helpful nature, contributing positively to the overall atmosphere. Reviews often highlight the politeness, attentiveness and responsiveness of the team members. Special mentions include Sofia and Natalia, who were commended for their clear communication and assistance. Dining room staff, like Mzia, were noted for their attentiveness, especially in fulfilling food requests. However, the reception's servicing received mixed feedback with particular criticism towards the administrator Madonna for inefficiency during check-in and inconsistent breakfast information. Nonetheless, the general demeanor of the staff remains friendly and accommodating, ensuring a welcoming stay.
Overall, BATUM Hotel promises a convenient location and comfortable accommodations with an attentive staff that, despite some minor setbacks, seek to enhance the guest experience. Show more
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7.6
Good
Location
Nestled in a central location, BATUM Hotel stands out as a fantastic spot for those eager to explore the city of Batumi. The hotel's prime positioning places guests within walking distance of both new and old Batumi, making it an ideal choice for sightseeing enthusiasts. With everything from shops, cafes and pharmacies in close proximity, convenience is a staple feature here.
Exploring the local attractions is a breeze, thanks to the hotel's proximity to the city center and the beach. Remarkably, it takes just 10-15 minutes to stroll to the seaside embankment or popular city spots. Historical treasures like the Archaeological Museum are also nearby, adding cultural richness to the stay.
Transport links are robust with nearby bus stops offering routes to popular destinations like the fish market and the botanical garden. Despite the occasional noise and slight distance from the absolute center, the location comfortably balances accessibility with tranquility. BATUM Hotel’s setting flawlessly caters to tourists, providing an excellent springboard for a memorable Batumi adventure.
Breakfast
The breakfast experience at BATUM Hotel presents a mix of impressions. Some guests found breakfast to be a pleasant start to their day, praising the friendly service and characterizing the food as good and hearty. Certain mentions highlight a particularly impressive breakfast at the nearby White Batumi restaurant.
However, not all experiences were positive. Some guests reported complications regarding the availability and inclusion of breakfast with instances where breakfast was included in the booking but ultimately not available. This inconsistency led to disappointment for some, who found themselves with no breakfast or with a noticeable lack of options and necessary items, like plates, on certain days. Additionally, timings for breakfast seemed to create issues, as arriving later in the designated window could result in an unmet breakfast expectation.
Overall, while some aspects of the breakfast service at BATUM Hotel were enjoyable and pleasant, varying experiences and logistical issues detracted from a consistently positive breakfast experience.
Rooms
BATUM Hotel offers a range of room types that cater to different preferences. Many guests appreciate the small, cozy rooms which often come with balconies and air conditioning for added comfort. Some rooms are quite spacious, particularly the ones intended for two guests, providing ample space for relaxation. Cleanliness is a strong point with numerous mentions of clean and tidy rooms, as well as bathrooms in decent condition. Despite occasional noise from the road, it seems not to significantly affect the overall experience. Basic amenities such as refrigerators are available in some rooms and the pricing is considered fair given the level of service provided. However, there are areas in need of improvement, such as ensuring rooms have essential items like cups for tea and more frequent cleaning. Overall, BATUM Hotel offers a pleasant stay with good value for money, though some minor improvements could enhance the guest experience.
Cleanliness
BATUM Hotel generally receives favorable comments for cleanliness. Reviews frequently mention that the rooms are clean, bright and cozy. Guests often highlight the spotlessly clean condition of the hotel, which contributes to a positive experience. However, some visitors express dissatisfaction with the consistency of housekeeping services, noting that rooms are cleaned every three days and in some instances, essential items like towels, toiletries and toilet paper are not replenished. Despite these occasional lapses, many guests appreciate the overall cleanliness and comfort of the rooms.
Staff
At BATUM Hotel, guests frequently praised the staff for their friendliness and helpful nature. The general sentiment highlighted the pleasant and considerate behavior of many team members, who were often described as polite, attentive and responsive. Several reviews specifically commended the staff for their communication skills and willingness to provide advice about local attractions in Batumi.
The reception garnered mixed feedback with some guests expressing dissatisfaction with certain individuals. The administrator Madonna, in particular, received criticism for her approach and efficiency during check-in, as well as for providing inconsistent information regarding breakfast times. In contrast, other staff members, such as Sofia, were appreciated for their clarity, assistance and attention to detail. Guests specifically lauded Natalia at the reception for her exceptional responsiveness and effective service.
Dining room staff, particularly Mzia, were noted for their attentiveness and readiness to fulfill food requests, contributing positively to guests' dining experiences. There were also instances where the staff's flexibility regarding early check-ins was appreciated, particularly by guests arriving on night flights.
Despite some negative encounters, the predominant feedback underlines the hotel staff's general demeanor as friendly and accommodating, ensuring a positive and welcoming atmosphere for guests.
No, BATUMİ HoTeL doesn't have any pool.
No, a spa isn't available at BATUMİ HoTeL.
No, BATUMİ HoTeL doesn't allow dogs.
No, parking facilities aren't available at BATUMİ HoTeL.