Real Palace Hotel
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Summary of reviewsReal Palace Hotel offers an exceptional stay, particularly noted for its prime location in the city center. Guests appreciate the hotel's easy access to important spots, its proximity to dining options and its position directly in front of the bus station with free parking enhancing its appeal.
The breakfast experience is another highlight, frequently lauded as good, very good or even exceptional. With a wide variety of food options, including cakes, fruits and vegan choices, guests find the meal varied, well-served and delicious. Despite occasional slow replenishment, the overall sentiment is highly positive, ensuring a pleasing start to the day.
In terms of room quality, cleanliness is consistently praised. Guests find the rooms tidy and the bathrooms spotlessly clean, contributing to a comfortable environment. Comfort and spaciousness are also appreciated features, despite some variability. The age and maintenance of the facilities, however, are points needing attention with mentions of old furniture and air conditioning issues.
The staff at Real Palace Hotel receive glowing reviews for their attentiveness, friendliness and helpfulness. The reception team, in particular, is noted for its professionalism and accommodating nature, although isolated incidents indicate room for improvement.
The beds garner mixed feedback with some guests finding them comfortable, while issues with thin pillows and varying comfort levels are often mentioned. Room and bed sizes could also be more accommodating.
Overall, Real Palace Hotel stands out for its excellent location, delightful breakfast and dedicated staff, despite areas like room maintenance and bedding comfort where improvements could be made.
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The breakfast experience is another highlight, frequently lauded as good, very good or even exceptional. With a wide variety of food options, including cakes, fruits and vegan choices, guests find the meal varied, well-served and delicious. Despite occasional slow replenishment, the overall sentiment is highly positive, ensuring a pleasing start to the day.
In terms of room quality, cleanliness is consistently praised. Guests find the rooms tidy and the bathrooms spotlessly clean, contributing to a comfortable environment. Comfort and spaciousness are also appreciated features, despite some variability. The age and maintenance of the facilities, however, are points needing attention with mentions of old furniture and air conditioning issues.
The staff at Real Palace Hotel receive glowing reviews for their attentiveness, friendliness and helpfulness. The reception team, in particular, is noted for its professionalism and accommodating nature, although isolated incidents indicate room for improvement.
The beds garner mixed feedback with some guests finding them comfortable, while issues with thin pillows and varying comfort levels are often mentioned. Room and bed sizes could also be more accommodating.
Overall, Real Palace Hotel stands out for its excellent location, delightful breakfast and dedicated staff, despite areas like room maintenance and bedding comfort where improvements could be made.
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Guest Reviews
Real Palace Hotel boasts an excellent location, praised by guests for its easy access and convenience. Positioned right in the city center, it offers a quiet and well-located stay with good proximity to important spots. The hotel is noted for being very well situated, making it a prime choice for visitors. Surrounded by a supermarket, barbecue restaurant, pizzeria and various bars, it caters well to those looking to explore local dining options. Notably, the hotel is directly in front of the bus station, providing added convenience, though some reviews mention it being far from the reception. Free parking is another appreciated feature, enhancing the overall appeal of the hotel's central and accessible location.
The breakfast at Real Palace Hotel has received substantial praise from its guests, being frequently described as good, very good or even exceptional. Guests will find a wide variety of food options, including a range of cakes, fruits and even vegan choices. Words like excellent, sensational and top are repeatedly used to describe the meal experience. Although there are a few remarks about breakfast not being as impressive as previous stays or experiencing slow replenishment, the overall sentiment leans heavily positive. Patrons particularly appreciate that the breakfast is varied, well-served and scrumptious, making it a highlight of their stay. Offering both simple and complete meals, the breakfast ensures that all guests have a pleasing start to their day.
The rooms at Real Palace Hotel show a mixed character with some standout attributes as well as several points needing attention. The cleanliness of the rooms is consistently appreciated with numerous mentions of tidy and orderly environments. Comfort also seems to be a positive aspect, as several guests have described the rooms as comfortable and spacious.
However, the age and maintenance of the facilities are recurring issues. Many reviewers note that the furniture appears old and in need of updates with specific mentions of water stains and dirty curtains. Additionally, some guests have noted that the air conditioning units do not function efficiently.
Room sizes vary, but smaller rooms tend to be a common theme in many reviews. Despite this, there are mentions of good-sized and spacious rooms, suggesting that there might be a variation across different sections or types of rooms within the hotel.
Overall, while the hotel rooms are praised for their cleanliness and comfort, the age of the infrastructure and the inconsistent room sizes indicate areas that could benefit from improvement. The hotel offers basic amenities like air conditioning and TV, though functionality might be hit or miss.
The bed experience at Real Palace Hotel has elicited a mix of feedback from guests. Some guests found the beds to be comfortable, appreciating the supportive nature of the mattresses. For those who prioritize a harder sleeping surface, a number of reviews suggest that the beds met this requirement.
However, there are also several points of concern. Many guests noted that the pillows were notably thin and flat, bordering on non-existent in some cases. The size of the beds was a recurring issue with reports indicating that both the beds and the rooms were quite small, at times inadequate for two people. Comfort levels varied widely with some guests highlighting that the beds were not very comfortable with issues ranging from hard mattresses to overly soft ones that lacked proper support. Additionally, the bed linen was mentioned as not having the best appearance.
Overall, while some guests found comfort in the beds at Real Palace Hotel, the experience seems inconsistent with several areas identified for improvement.
The reviews for the Real Palace Hotel present a mixed but generally positive picture regarding cleanliness. Guests frequently highlighted the clean rooms, clean bedding and spotlessly clean bathrooms. The overall hotel and physical space were also described as clean and orderly, creating a comfortable environment. The clean and quiet place received compliments, contributing to a pleasant stay for many.
However, some reviews mentioned issues such as rooms not being cleaned, a lack of overall cleanliness and poor cleaning performance by the staff. Specific criticisms included dirty curtains and an old wing that seemed dirty. Despite these concerns, the positive remarks on cleanliness were prevalent with terms like top cleanliness and good cleaning making recurrent appearances.
Guests at Real Palace Hotel consistently praise the staff for being attentive, friendly and helpful. Many reviews highlight the professionalism and efficiency of the team, noting that they often serve with a smile and meet requests promptly. The reception team, in particular, is frequently recognized for its friendliness and accommodating nature. Politeness is a recurring theme with several guests appreciating the polite and courteous behavior of the employees.
However, a few reviews indicate areas where service could improve. Some guests mentioned that certain staff members didn't clarify accommodations well and others felt a lack of attentiveness. There were also isolated incidents of an angry receptionist and an employee prank, which detracted from the otherwise positive experiences.
Overall, the staff's dedication to guest satisfaction is a standout feature, contributing significantly to the hotel's appeal despite occasional lapses in service quality.
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Location
Breakfast
Rooms
However, the age and maintenance of the facilities are recurring issues. Many reviewers note that the furniture appears old and in need of updates with specific mentions of water stains and dirty curtains. Additionally, some guests have noted that the air conditioning units do not function efficiently.
Room sizes vary, but smaller rooms tend to be a common theme in many reviews. Despite this, there are mentions of good-sized and spacious rooms, suggesting that there might be a variation across different sections or types of rooms within the hotel.
Overall, while the hotel rooms are praised for their cleanliness and comfort, the age of the infrastructure and the inconsistent room sizes indicate areas that could benefit from improvement. The hotel offers basic amenities like air conditioning and TV, though functionality might be hit or miss.
Beds
However, there are also several points of concern. Many guests noted that the pillows were notably thin and flat, bordering on non-existent in some cases. The size of the beds was a recurring issue with reports indicating that both the beds and the rooms were quite small, at times inadequate for two people. Comfort levels varied widely with some guests highlighting that the beds were not very comfortable with issues ranging from hard mattresses to overly soft ones that lacked proper support. Additionally, the bed linen was mentioned as not having the best appearance.
Overall, while some guests found comfort in the beds at Real Palace Hotel, the experience seems inconsistent with several areas identified for improvement.
Cleanliness
However, some reviews mentioned issues such as rooms not being cleaned, a lack of overall cleanliness and poor cleaning performance by the staff. Specific criticisms included dirty curtains and an old wing that seemed dirty. Despite these concerns, the positive remarks on cleanliness were prevalent with terms like top cleanliness and good cleaning making recurrent appearances.
Staff
However, a few reviews indicate areas where service could improve. Some guests mentioned that certain staff members didn't clarify accommodations well and others felt a lack of attentiveness. There were also isolated incidents of an angry receptionist and an employee prank, which detracted from the otherwise positive experiences.
Overall, the staff's dedication to guest satisfaction is a standout feature, contributing significantly to the hotel's appeal despite occasional lapses in service quality.
Yes, Real Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Real Palace Hotel.
No, Real Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Real Palace Hotel.
Yes, Real Palace Hotel has a gym.
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