Smart Extended Stay
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Summary of reviewsSmart Extended Stay receives frequent praise for its convenient and accessible location. Guests appreciate its proximity to numerous restaurants, stores and various amenities, all within walking distance. The quiet setting, combined with easy access to points of interest, adds significant value to the stay, making it an excellent choice for those looking to explore the area conveniently.
The staff at Smart Extended Stay generally leave a positive impression with many guests noting their friendliness, helpfulness and efficiency. Front desk personnel are often lauded for being accommodating and attentive, which enhances the overall guest experience despite occasional negative encounters.
While some guests appreciate certain aspects of the accommodations, such as clean rooms and the availability of pet-friendly and smoking rooms, the feedback is mixed. There are numerous mentions of updated and satisfactory rooms, although the decor is considered outdated. However, significant concerns are raised regarding cleanliness and maintenance. Common issues include dirty walls, stained sinks, unvacuumed carpets and unpleasant smells. Complaints extend to the condition of the fixtures and furniture, noisy air conditioners and inadequate water pressure and hot water availability.
Parking poses a notable challenge with insufficient spaces often forcing guests to park far from their rooms. The parking area is described as crowded and sometimes unsafe, adding a layer of inconvenience and concern for guests.
The quality of beds also receives mixed reviews. While some guests find them comfortable, many describe them as extremely firm and uncomfortable with issues like thin bedspreads and cigarette burns further detracting from the experience.
Overall, while the Smart Extended Stay offers a conveniently located and potentially friendly environment, improvements in cleanliness, room maintenance, parking and bedding quality are essential to meet guest expectations fully.
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The staff at Smart Extended Stay generally leave a positive impression with many guests noting their friendliness, helpfulness and efficiency. Front desk personnel are often lauded for being accommodating and attentive, which enhances the overall guest experience despite occasional negative encounters.
While some guests appreciate certain aspects of the accommodations, such as clean rooms and the availability of pet-friendly and smoking rooms, the feedback is mixed. There are numerous mentions of updated and satisfactory rooms, although the decor is considered outdated. However, significant concerns are raised regarding cleanliness and maintenance. Common issues include dirty walls, stained sinks, unvacuumed carpets and unpleasant smells. Complaints extend to the condition of the fixtures and furniture, noisy air conditioners and inadequate water pressure and hot water availability.
Parking poses a notable challenge with insufficient spaces often forcing guests to park far from their rooms. The parking area is described as crowded and sometimes unsafe, adding a layer of inconvenience and concern for guests.
The quality of beds also receives mixed reviews. While some guests find them comfortable, many describe them as extremely firm and uncomfortable with issues like thin bedspreads and cigarette burns further detracting from the experience.
Overall, while the Smart Extended Stay offers a conveniently located and potentially friendly environment, improvements in cleanliness, room maintenance, parking and bedding quality are essential to meet guest expectations fully.
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Guest Reviews
The Smart Extended Stay hotel is frequently praised for its convenient and accessible location. Guests appreciate that it is within walking distance to numerous restaurants, making dining options plentiful and varied. The location is described as nice, quiet and close to everything, including stores and other amenities. It is noted for being easy to find and providing easy access to various points of interest. The quiet setting, despite its proximity to many attractions, adds to its appeal. Overall, the favorable comments about the hotel's location suggest it’s a well-situated choice for visitors looking to explore the area conveniently.
A stay at Smart Extended Stay might promise a range of amenities, but one area where it falls short is breakfast. Despite being advertised, there is consistently no breakfast available during guests' stays. Furthermore, coffee, which many travelers look forward to, is also notably absent. Communication regarding breakfast offerings could be improved as some guests were not informed about the lack of options altogether.
Smart Extended Stay Hotel has been given mixed reviews in regard to its rooms. A common positive mention is that some guests found their rooms to be clean, although outdated. Another noted strength is that there are plenty of rooms available, making it potentially easier for guests to find accommodation. The hotel also offers smoking rooms and pet-friendly rooms, which could be conveniences for some travelers.
However, many reviews highlighted several areas of concern. Cleanliness was a recurring issue with reports of dirty walls, stained sinks and unvacuumed carpets. Guests frequently mentioned unpleasant smells, including smoke and mustiness and saw gnats around the sink drains. Some amenities such as trash cans, coffee makers and ashtrays were notably missing. The furniture and fixtures came across as dated and in disrepair with bent towel racks, peeling paint and doors off hinges being notable examples.
The property seemed to have issues with water pressure and availability of hot water and some air conditioners were noisy or inefficient. There were also complaints about bed comfort with multiple guests describing the beds as hard as a rock. Safety and comfort were further compromised by dirty and poorly maintained bathrooms, lighting issues and noisy hallways.
The overall experience was marred by a lack of responsiveness from the staff with some guests noting rude behavior from the front desk and unaddressed maintenance issues. Parking appeared to be another limitation with a very small lot often leaving guests to find spaces far from their rooms.
While some aspects of the hotel provided basic accommodations, many found the need for significant improvements in both service and facilities to truly offer a comfortable stay.
The beds at Smart Extended Stay receive mixed feedback from guests. Some find the beds comfortable and adequate for a good night's rest. Positive mentions highlight the bed's comfort, although there are suggestions for fluffier pillows. However, a number of reviews detail concerns about the firmness of the beds with several describing them as hard as a rock. Issues with bedspreads, such as cigarette burns and thinness, are also noted. While some guests find the beds satisfactory, improvements in bedding comfort and quality could enhance the overall experience.
Smart Extended Stay receives mixed feedback regarding the cleanliness of its accommodations. While some rooms are described as clean and neat, issues such as worn-out linens, dated interiors and dirty floors are commonly reported. Areas of concern include musty air smells, moldy bathrooms and spider presence on walls. The hallway and hall carpets frequently appear unclean and some guests also noticed sticky surfaces and trash in the rooms. Despite occasional mentions of recent bathroom renovations, cleaning efforts often fall short, leading to dirty sheets and general maintenance problems. Overall, Smart Extended Stay seems to require more consistent cleanliness and maintenance to meet guest expectations.
At Smart Extended Stay, guests frequently comment on the quality of the staff. Despite a few instances of negative encounters, such as a lack of helpfulness and occasional rudeness at the front desk, the majority of reviews highlight positive interactions. Many guests report that the staff were friendly, helpful and efficient. This especially rings true for the front desk personnel, who are often described as very helpful and accommodating. Specific mentions of kindness and good customer service indicate that most staff members strive to enhance the guest experience. Overall, while there are occasional lapses, the general sentiment suggests a team that is attentive and amiable.
The reviews for the parking situation at 'Smart Extended Stay' highlight several areas of concern. Guests frequently mention the lack of sufficient parking spaces with only a few spots available and some even having to resort to parking on the sidewalk. The parking spaces that do exist are often described as too small or too tight for comfort. Accessibility is another issue with some noting that handicapped spaces couldn't fit larger vehicles like vans. Additionally, the parking area seems to be a common area for loitering with reports of noisy and potentially shady individuals hanging around, which has led to some guests feeling unsafe. There were also mentions of damaged access roads and instances of illegal parking due to the crowded conditions. Overall, parking at this hotel appears to be a major drawback for guests.
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Location
Breakfast
Rooms
However, many reviews highlighted several areas of concern. Cleanliness was a recurring issue with reports of dirty walls, stained sinks and unvacuumed carpets. Guests frequently mentioned unpleasant smells, including smoke and mustiness and saw gnats around the sink drains. Some amenities such as trash cans, coffee makers and ashtrays were notably missing. The furniture and fixtures came across as dated and in disrepair with bent towel racks, peeling paint and doors off hinges being notable examples.
The property seemed to have issues with water pressure and availability of hot water and some air conditioners were noisy or inefficient. There were also complaints about bed comfort with multiple guests describing the beds as hard as a rock. Safety and comfort were further compromised by dirty and poorly maintained bathrooms, lighting issues and noisy hallways.
The overall experience was marred by a lack of responsiveness from the staff with some guests noting rude behavior from the front desk and unaddressed maintenance issues. Parking appeared to be another limitation with a very small lot often leaving guests to find spaces far from their rooms.
While some aspects of the hotel provided basic accommodations, many found the need for significant improvements in both service and facilities to truly offer a comfortable stay.
Beds
Cleanliness
Staff
Parking
No, Smart Extended Stay doesn't have any pool.
No, a spa isn't available at Smart Extended Stay.
Yes, Smart Extended Stay welcomes dogs.
Yes, parking facilities are available at Smart Extended Stay.
No, Smart Extended Stay doesn't have a gym.
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