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Summary of reviewsTorino Hotel San Luigi - Ristorante Trait d'Union is strategically positioned for convenience, especially for visitors attending events at the nearby stadium or requiring easy access to Turin via the highway. While the industrial surroundings may lack visual appeal, the hotel's proximity to major transport routes and a large shopping center makes it an excellent choice for travelers. The location is quiet and isolated enough to avoid significant traffic noise, creating a serene environment for guests.
Breakfast at the hotel offers a variety of sweet and savory options, although some guests noted that the selection could be improved and better organized. Despite occasional crowding and limited availability of certain foods, many found the breakfast to be plentiful and satisfying.
The rooms are a highlight, frequently praised for their cleanliness, modern furnishings and spaciousness. Guests appreciate the cozy and comfortable ambiance, large family rooms and well-maintained bathrooms. Interactions with the friendly and helpful staff significantly add to the overall positive experience. While some guests encountered issues with room temperatures and bed sizes, most found the accommodations to be clean, comfortable and reasonably priced.
Cleanliness is a standout feature with consistently high standards maintained throughout the hotel’s rooms and public areas. The establishment's cleanliness, coupled with a tranquil atmosphere and courteous service from the staff, creates a welcoming environment for guests.
The hotel's staff consistently receives commendations for their friendliness, professionalism and attentiveness. Exceptional service from the reception team, in particular, greatly enhances guest satisfaction.
Parking facilities at Torino Hotel San Luigi are robust, offering both free and paid options. Guests appreciate the ample and convenient parking spaces, including outdoor and garage options, ensuring a hassle-free experience.
However, reviews on the beds are mixed. While some guests found them super comfortable, others noted issues with small beds, uncomfortable mattresses and inadequate pillows. Despite these critiques, the general impression of the Torino Hotel San Luigi - Ristorante Trait d'Union is of a clean, comfortable and conveniently located hotel with excellent staff and parking facilities, making it a solid choice for travelers visiting Turin. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Other GUESTS HAVE TO COMPLETE AND SIGN A SELF CERTIFICATION AT CHECK IN
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 36 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit MAX 2 PERSONS
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: HOTEL COVID GUIDELINE ADOPTS WHO AND GOVERNMENT GUIDELINES
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: May, 25 2020
Additional Information: PERIODIC OZON TREATMENT IN EACH ROOM
Answers last updated by Torino Hotel San Luigi - Ristorante Trait d'Union
Double Room with Small Double BedWith air conditioning and a satellite flat-screen TV. It comes with a small double bed.
Superior Double RoomThis room offers a small table and an armchair or sofa. With air conditioning and a satellite flat-screen TV.
Triple RoomWith air conditioning and a satellite flat-screen TV.
Twin RoomWith air conditioning and a satellite flat-screen TV.
Quadruple RoomWith air conditioning and a satellite flat-screen TV.
Basic Double Room with Small Double BedThis ground-floor room offers air conditioning and a satellite flat-screen TV. It comes with either 1 small double bed or 2 single beds.
Executive Double RoomSpacious, with air conditioning and a satellite flat-screen TV.
Double Room with Extra BedThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Torino Hotel San Luigi - Ristorante Trait d'Union boasts a strategic location that is particularly advantageous for visitors attending events at the nearby stadium. Situated just a few minutes' drive from Turin, the hotel allows for easy access to the city center while offering the convenience of being near the highway and motorway exit. The proximity to the bypass makes it an excellent choice for travelers on the go.
While the hotel is located in an industrial area, which may not be visually appealing, it provides a quiet and easily accessible base for exploring the broader Turin area. The location might seem somewhat isolated and a bit removed from the city's core, but it compensates with its convenience for getting around by car and its closeness to a large shopping center. Whether for a short stay to catch a game or for business purposes, the hotel's positioning meets expectations and benefits from minimal traffic noise due to its placement in a more secluded part of town.
Breakfast
The breakfast experience at Torino Hotel San Luigi - Ristorante Trait d'Union has received mixed reviews from guests. While some found the selection to be somewhat limited and basic, others appreciated the diverse offerings. Positive notes highlight the variety of choices between sweet and savory items with phrases indicating a rich, complete and excellent breakfast selection. However, a number of guests pointed out that the breakfast area can become crowded and there were instances where the organization and availability of certain foods, such as omelets, sausages and bacon, were lacking. Despite these organizational concerns, many guests still enjoyed a plentiful and satisfying breakfast. Overall, the breakfast has room for improvement in terms of variety and organization, but it does cater well to those who appreciate a mix of sweet and savory options.
Rooms
Visitors to the Torino Hotel San Luigi - Ristorante Trait d'Union generally commend its rooms for their cleanliness, modern furnishings and spaciousness. Guests appreciate the cozy and comfortable ambiance with several mentioning the family rooms and large bathrooms. The rooms are described as neat and well maintained, catering to the needs of business travelers with a classic yet beautiful decor.
Staff interactions were noted as very friendly, contributing to the overall welcoming atmosphere of the hotel. Many found the rooms to be quiet, enhancing the serene experience. The hygiene of the rooms received positive remarks with an abundant and high-quality breakfast adding to the stay's appeal.
However, some feedback indicated issues such as extremely hot room temperatures and small bed sizes. A few guests were disappointed with the cleanliness levels and felt the bathrooms could use updates. Despite these critiques, the general consensus highlights a clean, comfortable and well-furnished environment at reasonable costs.
Beds
The reviews for the beds at Torino Hotel San Luigi - Ristorante Trait d'Union present mixed experiences. On the positive side, guests have highlighted that some beds are super comfortable and the rooms are generally spacious with clean bed and bath linen. However, there were several mentions of discomfort, including small beds, mattresses that were not very comfortable and pillows that were either too low or too soft. Issues such as double beds needing fixing, uncomfortable bunk beds for adults and the absence of extra blankets in cold weather were also noted. Additionally, some guests experienced disturbing noises at night.
Cleanliness
Torino Hotel San Luigi - Ristorante Trait d'Union receives praise for its cleanliness from numerous guests. The rooms are consistently described as very well-maintained and clean, contributing to a comfortable stay. The establishment itself is noted to be in excellent condition, creating a clean environment throughout the hotel. Public areas, including the room and bathroom, meet high cleanliness standards with the facility and premises being particularly clean.
The staff receives commendations for their friendliness, helpfulness and availability, enhancing the welcoming atmosphere of the hotel. Guests appreciate the combination of cleanliness, tranquility and courteous service, which adds to the overall positive experience. While most reviews highlight superb cleanliness, one review mentions that the room could have been cleaner and more pleasant. However, overall feedback supports the hotel's reputation for maintaining a clean and friendly environment. Reasonable costs and good accessibility by public transport from Turin further contribute to the hotel's appeal.
Staff
The reviews for Torino Hotel San Luigi – Ristorante Trait d'Union highlight the exceptional quality of the hotel's staff. The staff at this hotel is frequently described as very friendly, kind and welcoming. Many guests noted their kindness and helpfulness with particular praise directed toward the reception team. The staff's professionalism and courteous demeanor were apparent and they stood out for their attentiveness and readiness to fulfill any request. Reviews also mention their preparedness and politeness, contributing to a generally pleasant and comfortable stay. It's clear that the staff's efforts in maintaining excellent cleanliness and offering top-notch bedding didn't go unnoticed. Some guests observed that, despite occasional awkward situations, the staff handled them efficiently and offered viable alternatives. Overall, the consistent theme across reviews is the staff's friendliness and their dedication to ensuring a satisfying guest experience.
Parking
Torino Hotel San Luigi offers excellent parking facilities that consistently receive positive feedback from guests. The hotel provides ample and convenient parking options, including both free and paid services. Guests appreciate the generous parking space available, highlighting the convenience of both outdoor and garage parking. Free parking options around the hotel add an extra layer of convenience, while the indoor parking, which is often included in the price, has also been praised. For those who prefer covered parking, there is a garage available at a modest cost of €8. Additionally, parking spaces in the garage are frequently noted for their convenience and availability. Overall, the parking arrangements at Torino Hotel San Luigi are a strong feature, ensuring guests have a hassle-free experience.
No, Torino Hotel San Luigi - Ristorante Trait d'Union doesn't have any pool.
No, a spa isn't available at Torino Hotel San Luigi - Ristorante Trait d'Union.
Yes, Torino Hotel San Luigi - Ristorante Trait d'Union welcomes dogs.
Yes, parking facilities are available at Torino Hotel San Luigi - Ristorante Trait d'Union.
No, Torino Hotel San Luigi - Ristorante Trait d'Union doesn't have a gym.