Lancaster Eden Bay in Beirut is a luxurious hotel that offers a comfortable and modern stay with incredible views of the sea. The hotel's location is praised by guests for its beautiful and peaceful atmosphere, away from the city's bustling streets. The spacious and clean rooms are also commended with a lovely aesthetic and cozy environment. The breakfast is a highlight of the hotel with guests raving about the options available and the local flavors. The staff is top-notch with numerous guests gushing about their helpfulness and friendliness. The spa experience is fantastic with an indoor heated pool and well-equipped gym. While the hotel's wifi and pool area could use some improvement, the overall experience is described as luxurious and exceptional. Guests recommend Lancaster Eden Bay for a comfortable and unforgettable stay in Beirut.
Lancaster Plaza Beirut is a luxurious 5-star hotel with exceptional facilities and services. The hotel's prime location in the heart of Beirut provides guests with stunning sea views and easy access to the city's attractions. The breakfast at the hotel's 19th-floor restaurant is highly recommended with guests describing it as delicious and amazing. The rooms are spacious and comfortable with exceptional views and the bathrooms are highly regarded for their cleanliness and provision of necessary toiletries. The hotel's staff is attentive, hospitable and accommodating, going above and beyond to make guests feel at home. The rooftop pool is a beautiful spot for a luxurious swim with guests raving about its cleanliness and beauty. Overall, Lancaster Plaza Beirut is an excellent option for anyone looking for a comfortable and clean stay in Beirut.
The Mövenpick Hotel Beirut is a great choice for those looking for a hotel with stunning views of the sea and a convenient location close to many cafés and restaurants. Guests have described the location as fabulous, nice, good and even exceptional. Despite some comments about the rooms being somewhat dated, the hotel manages to keep them very clean and well-maintained. The breakfast receives rave reviews with phrases such as 'excellent breakfast buffet', 'amazing breakfast' and 'delicious food'. The hotel also offers fantastic dining options, including great restaurants on the property with Hemingway's receiving high praise. The friendly and supportive staff is also widely praised, especially the receptionists, reservation team and front office team. The Olympic-sized swimming pool and private beach are areas that guests absolutely love, although some noted that the cleanliness of the pool could be improved. Overall, despite a few negative comments, many guests enjoy their time at the Mövenpick Hotel Beirut and highly recommend it.
The InterContinental Phoenicia Beirut by IHG stands out as an exceptional choice for visitors to Beirut, thanks to its prime location, excellent service, and impressive amenities. Nestled as a landmark in the heart of the city, the hotel offers breathtaking views and convenient access to a plethora of local attractions, making it an ideal hub for exploration. Guests consistently praise the strategic position of the hotel, noting its blend of elegance and convenience.
A highlight of the guest experience is the expansive breakfast offering, renowned for its diversity and quality. Visitors appreciate the wide array of dishes, which many consider superior to typical 5-star hotel breakfasts. The staff's polite and attentive service further enhances the morning dining experience, contributing to an overall satisfaction that inspires many positive reviews. While there are occasional suggestions for improvement, particularly relating to variety in food items, breakfast at the InterContinental Phoenicia remains a notable highlight.
Cleanliness is another area where the hotel excels, with guests frequently commending the immaculate condition of rooms and common spaces. This contributes to a comfortable and welcoming environment, though some guests note that updates to furniture and lighting could further enhance the experience. Even so, the dedication to maintaining high standards of cleanliness is evident and appreciated by visitors.
The staff at the InterContinental Phoenicia receive high praise for their professionalism and friendliness, consistently delivering exceptional service. Guests commend the courteous and helpful nature of the team, often mentioning specific employees who contribute positively to their stay. The warm and attentive demeanor of the staff significantly elevates the hotel experience, ensuring a luxurious and tranquil atmosphere.
While the hotel impresses in many areas, the WiFi service appears to be a point of concern for some guests. Reports of unreliable connectivity, particularly on balconies, suggest an area for potential improvement. Addressing these issues could further enhance the overall guest experience, especially for those requiring consistent internet access.
Overall, the InterContinental Phoenicia Beirut by IHG delivers a memorable stay characterized by excellent service, superior location, and quality accommodations, making it a favored choice among discerning travelers.
The Crowne Plaza Hamra Beirut by IHG is highly regarded for its central location on the lively Hamra Street, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to shops, restaurants, and major attractions, all within walking distance, enhancing the convenience of their stay. The hotel's vibrant neighborhood is also considered safe and prestigious, further adding to its appeal.
Guests laud the breakfast experience, describing it as excellent with a wide variety of delicious options. The quality of the food, combined with attentive service from staff like Mohamad, ensures a pleasant start to the day. The reasonable pricing and delightful view during breakfast further enhance this aspect of the stay.
The rooms are frequently highlighted for their spaciousness and comfort, with many enjoying the beautiful views of the sea and Beirut skyline. Cleanliness is a strong point, with well-kept rooms and modern amenities, although some guests noted the need for updates in furnishings and soundproofing. Maintenance, particularly in bathrooms, is an area for potential improvement.
The staff's friendliness and professionalism are consistently praised, with special mentions for individuals like Mr. Mazen, Miss Zainab, and Mr. Chadi. Their dedication to guest service greatly contributes to a welcoming atmosphere, making each stay memorable. The staff's proficiency in English facilitates excellent communication.
WiFi services receive mixed feedback, with some guests appreciating the reliable and complimentary connection, while others cite issues with weak signals and unexpected charges. This indicates an opportunity for the hotel to improve in ensuring a consistent and satisfactory WiFi experience.
The rooftop pool offers impressive views but is noted to be small and unheated, which might disappoint some guests seeking a warmer swim. Occasional maintenance closures without prior notice also affect the pool experience.
Overall, Crowne Plaza Hamra Beirut by IHG provides a pleasant stay with its advantageous location, attentive staff, and comfortable amenities. Minor enhancements in maintenance and services could further elevate the guest experience.
Al Bustan Hotel and Spa is celebrated for its stunning hilltop location, offering breathtaking views of Beirut and its peaceful, garden-filled surroundings. The setting is highlighted for its serene ambiance, adding to the charm of the authentic decorations and the welcoming atmosphere created by the friendly staff.
The hotel's breakfast is praised for its generous and delicious traditional Lebanese offerings, particularly the memorable experience with "Tony." However, the breakfast buffet has received mixed reviews with some guests finding it lacking in variety and quality.
Rooms at Al Bustan Hotel and Spa are appreciated for their exceptional cleanliness, spacious balconies and very comfortable beds. Despite this, the hotel shows signs of aging with outdated furniture and bathroom facilities, indicating a need for modernization.
Cleanliness throughout the hotel receives both praise and criticism. While many commend the super clean environment and pleasant scent in rooms, others note issues such as rust, stained carpets and inconsistencies in housekeeping.
The staff stands out for their friendliness, cheerfulness and professionalism, significantly contributing to the hotel's positive reputation. There are occasional mentions of the need for additional training to meet five-star standards.
The spa is a highlight, impressing guests with its state-of-the-art facilities, superb service and beautiful hydro pool. The combination of the spa and gym adds to the luxurious experience appreciated by visitors.
Al Bustan Hotel and Spa offers both indoor and outdoor pools, which are generally well-received for their lovely ambiance. However, some guests find the unheated water to be a bit too cold and mention cleanliness issues and inadequate towel availability.
The beds are often commended for comfort, although some guests report issues with worn-out mattresses and cleanliness.
In summary, Al Bustan Hotel and Spa provides a unique blend of old-world charm and modern comfort, set in a tranquil and picturesque location with friendly staff and standout amenities like its spa, albeit with areas needing improvements, particularly in modernization and housekeeping.
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