HOTEL AVENIDA
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Avenida in downtown Belém stands out primarily for its exceptional location. Guests frequently commend its central placement on a main avenue, which facilitates easy access to nearby shops, markets, entertainment venues and key tourist attractions such as the Docks, Ver-o-Peso and Dorcas. The availability of essential services like bakeries and pharmacies further contributes to its appeal. This accessibility, combined with cost-effectiveness, good hygiene and attentive service, makes it an ideal base for visitors keen on exploring the city on foot.
The breakfast service at the hotel, available at an additional cost, draws mixed reactions. While it is noted for its abundance, offering ample options, several guests feel that the variety and quality do not justify the extra expense. Some prefer to opt for a nearby bakery for a better cost-benefit alternative.
Room accommodations receive varied reviews. Visitors appreciate the spaciousness, comfort and cleanliness of the rooms with some highlighting pleasant views of the main avenue. However, many also point out structural issues, such as mold, flickering lights, inefficient air conditioning and poorly maintained bathroom facilities. There are complaints about missing basic amenities and logistical challenges, including a broken elevator and miscommunications about room charges.
Cleanliness feedback is inconsistent. While some guests find their rooms clean and comfortable, others report issues like dirty rooms, moldy walls and unclean elevators. Allergic reactions from excessive use of cleaning products and persistent odors are also noted. The overall variability in cleaning standards affects the guest experience.
The hotel's staff receives mixed reviews with many guests praising their politeness, helpfulness and accommodating nature. Receptionists Thiago and Adriele are specifically lauded for their excellent service. However, other guests recount experiences with rude or unhelpful staff and incidents of poor customer service, indicating a need for more consistent training.
The internet service at Hotel Avenida also garners a mixed response. While some guests find the Wi-Fi reliable, many report issues with connectivity, slow speeds and poor range, particularly on the third floor, impacting their overall satisfaction.
Bed comfort is another area with mixed feedback. Many guests find the beds and mattresses comfortable, while others describe them as uncomfortable with complaints about inadequate bedding provided for couples.
In summary, Hotel Avenida offers an outstanding location and cost-effective accommodation, but inconsistencies in room conditions, cleanliness, staff service, internet connectivity and bed comfort suggest areas for improvement to enhance the overall guest experience.
The breakfast service at the hotel, available at an additional cost, draws mixed reactions. While it is noted for its abundance, offering ample options, several guests feel that the variety and quality do not justify the extra expense. Some prefer to opt for a nearby bakery for a better cost-benefit alternative.
Room accommodations receive varied reviews. Visitors appreciate the spaciousness, comfort and cleanliness of the rooms with some highlighting pleasant views of the main avenue. However, many also point out structural issues, such as mold, flickering lights, inefficient air conditioning and poorly maintained bathroom facilities. There are complaints about missing basic amenities and logistical challenges, including a broken elevator and miscommunications about room charges.
Cleanliness feedback is inconsistent. While some guests find their rooms clean and comfortable, others report issues like dirty rooms, moldy walls and unclean elevators. Allergic reactions from excessive use of cleaning products and persistent odors are also noted. The overall variability in cleaning standards affects the guest experience.
The hotel's staff receives mixed reviews with many guests praising their politeness, helpfulness and accommodating nature. Receptionists Thiago and Adriele are specifically lauded for their excellent service. However, other guests recount experiences with rude or unhelpful staff and incidents of poor customer service, indicating a need for more consistent training.
The internet service at Hotel Avenida also garners a mixed response. While some guests find the Wi-Fi reliable, many report issues with connectivity, slow speeds and poor range, particularly on the third floor, impacting their overall satisfaction.
Bed comfort is another area with mixed feedback. Many guests find the beds and mattresses comfortable, while others describe them as uncomfortable with complaints about inadequate bedding provided for couples.
In summary, Hotel Avenida offers an outstanding location and cost-effective accommodation, but inconsistencies in room conditions, cleanliness, staff service, internet connectivity and bed comfort suggest areas for improvement to enhance the overall guest experience.
Family Friendly Hotel
Small Hotel
Guest Reviews
Hotel Avenida in downtown Belém receives high praise for its outstanding location from numerous guests. The hotel's central position means it is well-situated on a main avenue, making it easy to access nearby shops, markets, entertainment venues and key tourist attractions. The strategic placement allows visitors to explore the city on foot with proximity to the Docks, Ver-o-Peso and Dorcas being particularly appreciated. The convenience of having essential services like bakeries and pharmacies nearby further enhances the appeal. Guests consistently note the excellent location as the standout feature, often coupled with favorable comments on cost-effectiveness, good hygiene and attentive service at the hotel. This central hub serves as an ideal base for a comprehensive visit to Belém, offering a combination of accessibility and practicality.
Travelers looking to stay at HOTEL AVENIDA should be aware that breakfast is not included and comes at an additional cost. Opinions about the breakfast are mixed; some guests have found the service to be subpar, citing the variety and quality as falling below expectations, especially considering the relatively high price of 15 reais per person. However, one positive note is that the breakfast offered is described as abundant, providing ample options for those willing to pay extra. For guests who prefer different breakfast options, a nearby bakery provides a good cost-benefit alternative. Overall, while the hotel itself may have other appealing features, potential guests should factor in the additional cost and varying quality of the breakfast service when planning their stay.
Hotel Avenida offers a mix of experiences for its guests when it comes to room accommodations. The rooms are generally described as spacious and comfortable with some even providing pleasant views of the main avenue. Guests appreciate the cleanliness of the rooms, noting that they are always maintained in good order despite their simplicity. However, these positive aspects are tempered by several recurring issues.
Numerous reviews mention structural problems such as mold stains on the walls and ceiling, flickering lights and poorly functioning air conditioning units. There are also frequent reports of dirty conditions, including unclean walls and musty odors. Basic amenities such as desks, chairs and adequate linens are often missing and air conditioning woes are compounded by noise and limited cooling efficiency.
Several guests had issues with the bathroom facilities, reporting non-enclosing shower doors, flooding and poorly maintained fixtures. Some rooms lacked standard items like tables and chairs for meals or work.
Additionally, logistical issues such as a broken elevator forcing the use of stairs and miscommunications about room charges detracted from the overall experience.
In summary, while Hotel Avenida offers some conveniences and comfort, it is apparent that significant renovations and improvements in cleanliness and maintenance are needed to enhance the guest experience.
Hotel Avenida receives mixed reviews regarding the comfort of their beds. Many guests found the beds to be comfortable with several mentioning a good and comfortable mattress. Positive comments highlight the comfortable double beds and the softness of the mattresses. However, there are also significant negative remarks with some guests describing the beds and mattresses as uncomfortable and even horrible. Complaints include the provision of only a very thin blanket for a couple's stay. Overall, while there are commendations for comfort, inconsistencies in bed quality are evident.
Hotel Avenida receives mixed feedback regarding its cleanliness. Many guests report issues such as dirty rooms, unclean elevators and visible mold stains on walls, which indicate poor maintenance and environmental hygiene. Several reviewers mention persistent odors, excessive use of cleaning products causing allergic reactions and an overall lack of thorough cleaning during their stay. Specific complaints include unclean air conditioning units, sticky floors and a general need for room renovations.
On a positive note, some guests found their rooms to be very clean and comfortable, appreciating the well-cleaned spaces and timely towel changes. Despite being simple, these clean rooms were a highlight for a few visitors. The bathroom cleanliness was also praised in some reviews. However, a consistent concern was the substantial variation in cleaning standards, which affects the overall guest experience at the hotel.
Hotel Avenida's staff receives mixed reviews, reflecting a spectrum of guest experiences. Positive feedback highlights the polite, helpful and accommodating nature of the reception and general staff with specific mentions of excellent service from receptionists Thiago and Adriele. Many guests appreciated the friendly and kind demeanor of the team, describing the service as very good. The owner also garnered praise for excellence.
However, other guests reported notable issues with the customer service. Some described encounters with rude, abrupt and unhelpful receptionists, particularly highlighting situations where essential information was inadequately provided or outright denied. Incidents of unfriendly interactions and poor service were also mentioned, suggesting inconsistency in the quality of staff behavior. There is a repeated suggestion for improvements in customer service to ensure a more uniformly positive experience for all guests.
Hotel Avenida offers a mixed experience when it comes to internet connectivity. There are positive remarks about the Wi-Fi, describing it as very good, suggesting that some guests enjoyed reliable service. Additionally, the presence of multiple Wi-Fi spots indicates an effort to provide comprehensive coverage throughout the hotel.
However, many reviews point out significant issues with the Wi-Fi. Several guests mentioned that the internet didn't work in their rooms and noted the Wi-Fi's instability with reports of the service freezing and fluctuating frequently. Specific complaints highlighted that the Wi-Fi was very slow on the third floor and that the network range wasn’t great in the rooms, impacting the ability to watch TV programming. The intermittent nature of the internet service was also a common problem, leading to an overall unsatisfactory experience for many.
Overall, while there are some positive notes, the Wi-Fi at Hotel Avenida generally fails to meet the expectations of most guests, indicating the need for improvements.
Location Show Map
Location
Breakfast
Rooms
Numerous reviews mention structural problems such as mold stains on the walls and ceiling, flickering lights and poorly functioning air conditioning units. There are also frequent reports of dirty conditions, including unclean walls and musty odors. Basic amenities such as desks, chairs and adequate linens are often missing and air conditioning woes are compounded by noise and limited cooling efficiency.
Several guests had issues with the bathroom facilities, reporting non-enclosing shower doors, flooding and poorly maintained fixtures. Some rooms lacked standard items like tables and chairs for meals or work.
Additionally, logistical issues such as a broken elevator forcing the use of stairs and miscommunications about room charges detracted from the overall experience.
In summary, while Hotel Avenida offers some conveniences and comfort, it is apparent that significant renovations and improvements in cleanliness and maintenance are needed to enhance the guest experience.
Beds
Cleanliness
On a positive note, some guests found their rooms to be very clean and comfortable, appreciating the well-cleaned spaces and timely towel changes. Despite being simple, these clean rooms were a highlight for a few visitors. The bathroom cleanliness was also praised in some reviews. However, a consistent concern was the substantial variation in cleaning standards, which affects the overall guest experience at the hotel.
Staff
However, other guests reported notable issues with the customer service. Some described encounters with rude, abrupt and unhelpful receptionists, particularly highlighting situations where essential information was inadequately provided or outright denied. Incidents of unfriendly interactions and poor service were also mentioned, suggesting inconsistency in the quality of staff behavior. There is a repeated suggestion for improvements in customer service to ensure a more uniformly positive experience for all guests.
Wi-Fi
However, many reviews point out significant issues with the Wi-Fi. Several guests mentioned that the internet didn't work in their rooms and noted the Wi-Fi's instability with reports of the service freezing and fluctuating frequently. Specific complaints highlighted that the Wi-Fi was very slow on the third floor and that the network range wasn’t great in the rooms, impacting the ability to watch TV programming. The intermittent nature of the internet service was also a common problem, leading to an overall unsatisfactory experience for many.
Overall, while there are some positive notes, the Wi-Fi at Hotel Avenida generally fails to meet the expectations of most guests, indicating the need for improvements.
No, HOTEL AVENIDA doesn't have any pool.
No, a spa isn't available at HOTEL AVENIDA.
No, HOTEL AVENIDA doesn't allow dogs.
No, parking facilities aren't available at HOTEL AVENIDA.
No, HOTEL AVENIDA doesn't have a gym.
Location Show Map
More Options
