Holiday Inn Belfast by IHG
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Summary of reviewsHoliday Inn Belfast by IHG, located in the heart of Belfast, enjoys a superb central location praised for its proximity to key attractions, transport hubs and a variety of dining and shopping venues. Guests find it convenient for both business and leisure purposes with easy access to the city’s vibrant nightlife and main attractions like SSE Arena. Despite being centrally located, the hotel provides a peaceful retreat, making it an excellent base for exploration or relaxation.
Breakfast at the hotel is highly rated with guests appreciating the extensive range of options that cater to diverse dietary needs, including gluten-free and vegan choices. The breakfast buffet, described as outstanding and fantastic, offers both hot and cold options and is frequently mentioned as a highlight of guests' stays. The friendly and helpful staff further enhance the breakfast experience, ensuring guests start their day on a positive note.
Dining at the hotel, including dinner, maintains a good reputation with many guests praising the quality and value of the food, especially the delicious burgers and lamb shank. The restaurant and bar provide a relaxing atmosphere with efficient service. Special perks like kids eating free with an adult add to the family-friendly appeal. Although there are occasional mentions of limited menu options and slow service, the overall dining experience remains positive with commendable service and reasonable prices.
The rooms at Holiday Inn Belfast are generally described as clean, comfortable and modern. Guests appreciate the stylish décor and the quiet, soundproof environments. However, there are some concerns about room size, particularly in family rooms and occasional issues with room temperature and bed quality. Despite minor drawbacks, the rooms largely meet expectations for cleanliness and comfort, complemented by up-to-date amenities and a cozy design.
Cleanliness is a strong point for the hotel, frequently praised for its immaculate and well-maintained rooms and public areas. Although the bathrooms occasionally fall short of some guests' expectations for thoroughness, the overall sentiment remains highly favorable, contributing to a fresh and tidy atmosphere throughout the hotel.
Staff at the Holiday Inn Belfast receive consistent acclaim for their friendliness, professionalism and attentiveness. Guests frequently highlight the warm and welcoming reception staff and commend them for their helpfulness and efficiency. The front desk, bar and dining staff are noted for their courteous service, contributing significantly to the positive guest experience.
The free WiFi service is mostly appreciated for its speed and reliability with minor critiques regarding occasional outages and slow speeds. The gym, though accessible 24 hours and featuring useful equipment, receives mixed feedback for its size and range of equipment with some guests feeling it could be improved.
Parking arrangements receive mixed reviews due to the lack of on-site parking and additional costs, though the nearby municipal garage provides a workable solution with discounted rates for hotel guests.
For families, the Holiday Inn Belfast effectively balances comfort and entertainment with kid-friendly amenities, activities and dining options like the kids-eat-free offer. Though some family rooms are noted as smaller than expected, the hotel's overall commitment to a family-friendly atmosphere is well-received.
In summary, Holiday Inn Belfast by IHG, stands out for its excellent location, quality breakfast, great dining options, cleanliness and outstanding staff service, making it a highly recommended choice for visitors to Belfast, whether traveling for business, leisure or with family.
Categories
Breakfast at the hotel is highly rated with guests appreciating the extensive range of options that cater to diverse dietary needs, including gluten-free and vegan choices. The breakfast buffet, described as outstanding and fantastic, offers both hot and cold options and is frequently mentioned as a highlight of guests' stays. The friendly and helpful staff further enhance the breakfast experience, ensuring guests start their day on a positive note.
Dining at the hotel, including dinner, maintains a good reputation with many guests praising the quality and value of the food, especially the delicious burgers and lamb shank. The restaurant and bar provide a relaxing atmosphere with efficient service. Special perks like kids eating free with an adult add to the family-friendly appeal. Although there are occasional mentions of limited menu options and slow service, the overall dining experience remains positive with commendable service and reasonable prices.
The rooms at Holiday Inn Belfast are generally described as clean, comfortable and modern. Guests appreciate the stylish décor and the quiet, soundproof environments. However, there are some concerns about room size, particularly in family rooms and occasional issues with room temperature and bed quality. Despite minor drawbacks, the rooms largely meet expectations for cleanliness and comfort, complemented by up-to-date amenities and a cozy design.
Cleanliness is a strong point for the hotel, frequently praised for its immaculate and well-maintained rooms and public areas. Although the bathrooms occasionally fall short of some guests' expectations for thoroughness, the overall sentiment remains highly favorable, contributing to a fresh and tidy atmosphere throughout the hotel.
Staff at the Holiday Inn Belfast receive consistent acclaim for their friendliness, professionalism and attentiveness. Guests frequently highlight the warm and welcoming reception staff and commend them for their helpfulness and efficiency. The front desk, bar and dining staff are noted for their courteous service, contributing significantly to the positive guest experience.
The free WiFi service is mostly appreciated for its speed and reliability with minor critiques regarding occasional outages and slow speeds. The gym, though accessible 24 hours and featuring useful equipment, receives mixed feedback for its size and range of equipment with some guests feeling it could be improved.
Parking arrangements receive mixed reviews due to the lack of on-site parking and additional costs, though the nearby municipal garage provides a workable solution with discounted rates for hotel guests.
For families, the Holiday Inn Belfast effectively balances comfort and entertainment with kid-friendly amenities, activities and dining options like the kids-eat-free offer. Though some family rooms are noted as smaller than expected, the hotel's overall commitment to a family-friendly atmosphere is well-received.
In summary, Holiday Inn Belfast by IHG, stands out for its excellent location, quality breakfast, great dining options, cleanliness and outstanding staff service, making it a highly recommended choice for visitors to Belfast, whether traveling for business, leisure or with family.
Hotel near Golf Courses
This hotel is listed among hotels near Belvoir Park Golf Club and Malone Golf Club, indicating its proximity to golf facilities.
Hotel Taking Steps Towards Sustainability
Holiday Inn, as part of IHG, typically follows some of the chain's sustainability practices. Confirmation of specific green initiatives at the Belfast location is recommended.
Hotel near Nightlife Spots
Situated on Hope Street, Holiday Inn Belfast provides a convenient location for accessing Belfast's city center and nightlife. It serves as a practical base for exploring the city's bars and clubs.
Accessible Hotel
This hotel provides 13 specially adapted accessible rooms with wider doorways, handrails, and low-level amenities. Accessible rooms are spacious and comfortable with accessible bathrooms. The hotel offers ramp access, visual alarms, lifts, and accessible toilets.
Hotel with Gym
Holiday Inn Belfast by IHG provides a 24-hour fitness center. Some guests note it is small and lacks substantial equipment, while others appreciate the range of equipment available.
4-Star Hotel
Holiday Inn Belfast offers comfortable rooms and a convenient location near the city center. It provides a range of amenities suitable for both business and leisure travelers.
Luxury Hotel
Family Friendly Hotel
Business Hotel
Hotel with Parking
Guest Reviews
Located in the heart of Belfast, the Holiday Inn Belfast by IHG, boasts an enviable location that is frequently praised by guests. It's ideally situated close to the Europa Bus and Train Station, making it incredibly convenient for those arriving by public transport or needing easy access to exploring Northern Ireland. The hotel is just a short walk from the city centre with many guests noting it's a 10-minute stroll to City Hall, shops, restaurants, bars and the vibrant nightlife of Belfast.
The central location allows easy access to main attractions, including the SSE Arena, making it a great base for both business travelers and tourists. Despite its central position, the hotel manages to be in a peaceful area, providing a quiet retreat amid the city’s hustle and bustle. Guests can enjoy walking distance to several local points of interest, making sightseeing straightforward and stress-free.
Proximity to the Great Victoria Street hub offers added convenience for those traveling further afield, while the local area features numerous dining options, pubs and shopping venues that are easily accessible on foot. The hotel’s location also provides easy motorway access, ideal for visitors driving into the city.
In summary, the Holiday Inn Belfast offers a superb, central location that ensures guests are well-connected to the heart of the city and its surrounding areas, making it a highly recommended choice for anyone visiting Belfast.
Breakfast at the Holiday Inn Belfast by IHG, consistently receives high praise from guests. Many reviews highlight the superb quality, describing it as outstanding, fantastic, excellent and amazing. Guests appreciate the wide range of options available, including gluten-free and vegan choices, which cater to varied dietary needs. The breakfast buffet often stands out for its variety and ample selection, covering both hot and cold options, traditional and continental foods and even specific items like freshly made pancakes and top-notch croissants.
The value for money is commonly noted with some guests stating that it was well worth the price and provided a great start to the day. Despite minor issues such as occasional overcooked items or breakfast being crowded and not replenished quickly enough, the general consensus remains positive.
Friendly and helpful staff contribute to a pleasant breakfast experience, ensuring that guests feel welcome and accommodated. Overall, the breakfast at this hotel is frequently called a highlight of guests' stays, making it a noteworthy consideration for potential visitors.
Holiday Inn Belfast by IHG, offers a diverse dining experience with a variety of options available at their on-site restaurant and bar. Many guests found their meals to be delicious and praised the good value and quality, particularly the mouth-watering burgers and lovely lamb shank. The restaurant service was generally seen as pleasant and efficient, creating a relaxing atmosphere for dining.
The breakfast spread earned accolades for its wide selection of hot and cold foods and guests enjoyed the reasonably priced lunches and drinks. Specific highlights included excellent and tasty food, colorful and comfortable bar settings and the family-friendly perk of kids eating free with an adult.
However, there were a few areas of concern. Some guests remarked that certain dishes, like the pizza, were disappointing and a few noted that the evening menu was restricted or limited in options. Service could occasionally be slow and there were mixed reviews about room service with a few comments mentioning cold food or long wait times. Despite these issues, the majority of guests had a positive experience, highlighting great night staff, lovely cocktails and a first-class dining experience on multiple occasions.
Overall, Holiday Inn Belfast appears to offer commendable dining options with good service, reasonable prices and the added convenience of on-site dining, making it a solid choice for both dinner and breakfast during a stay.
The rooms at Holiday Inn Belfast by IHG, receive a variety of feedback from guests. Many reviews highlight the rooms' cleanliness and comfort, often describing them as spacious, well-equipped and modern. The décor in both the reception area and rooms is frequently noted as stylish and up-to-date, enhancing the overall appeal of the accommodations. Guests appreciate the quiet, soundproof rooms and the efforts made by the hotel staff to maintain cleanliness with numerous mentions of spotless rooms and well-furnished spaces.
Despite the prevalent positive comments, some reviews point out issues such as small room sizes, especially in family rooms and occasional discomfort with room temperature and bed quality. There are mentions of rooms being a bit outdated with aspects like small bathrooms and loud toilet fans being minor discomforts. Noise from adjoining rooms with interconnecting doors is another point brought up by a few guests.
With several guests also praising the spaciousness and good layout of the rooms, along with amenities like proper coffee machines and modern bathrooms, the general impression is positive. However, a few areas for improvement remain, such as housekeeping service consistency and room amenities updates. Overall, the hotel rooms largely meet guest expectations for cleanliness and comfort, offering a good balance of modern convenience and cozy design.
Overall, the beds at the Holiday Inn Belfast present a mixed experience for guests. Positively, many guests found the beds to be very comfortable, describing them as big, cozy and clean. Some highlighted the comfort of both the main beds and sofa beds. The size of the beds was frequently praised with terms like "large," "huge," and "king size" repeatedly mentioned. Additionally, when the beds were comfortable, guests highlighted a restful and pleasant sleep.
However, several guests experienced discomfort due to hard or lumpy mattresses and pillows often described as too firm or rock-like. Some guests found the bedding quality poor with issues ranging from dirty pillowcases to undersized duvets. A few had specific issues with the bed arrangements, such as two singles pushed together to form a double bed, which led to discomfort from the noticeable join in the middle. There were also numerous reports of the sofa beds being particularly uncomfortable, especially for children.
In conclusion, while there are many affirmations of comfortable, spacious and clean beds at Holiday Inn Belfast, a significant number of guests reported issues with mattress hardness, pillow firmness and sofa bed comfort. The experience with bedding seems to vary widely among guests, suggesting room for improvement in consistency and quality maintenance.
The cleanliness of Holiday Inn Belfast by IHG, has garnered considerable attention and praise from guests, who consistently mention its spotlessness and well-maintained state. The rooms are frequently described as very clean, immaculate and comfortable. Daily cleaning is a standard practice that seems to meet or exceed guests' expectations, leading to a fresh and tidy atmosphere throughout the hotel.
Public areas, such as the reception and facilities, also uphold high standards of cleanliness, contributing to an overall positive and welcoming environment. The bathrooms, while mostly clean, occasionally fall short of guests' expectations with some pointing out areas that could benefit from more thorough cleaning.
However, despite these rare exceptions, the general sentiment remains favorable. The cleanliness of the hotel is complemented by friendly staff and good service, adding to the comfort and satisfaction of the guests. Overall, Holiday Inn Belfast consistently provides a clean and pleasant experience, aligning well with what guests anticipate from a reputable hotel.
The Holiday Inn Belfast by IHG, has garnered a wealth of positive feedback for its outstanding staff. Across various guest reviews, the staff are consistently described as exceptionally friendly, professional and attentive. Guests frequently mention the warm and welcoming reception staff with specific praise for individuals like Aimee and Jack, who have made significant positive impressions. Many note the helpfulness of the personnel in guiding them through the city, booking tours and addressing issues quickly and efficiently.
The team at the front desk, as well as the bar and dining staff, are highlighted for their efficiency and courteous service, often going above and beyond to ensure guests' comfort. Several reviews commend the staff for their professional demeanor and exceptional customer service, making guests feel valued and well-cared-for throughout their stay.
Housekeeping and other onsite personnel also receive commendations for their friendliness and willingness to assist, contributing to an overall pleasant and welcoming atmosphere. Despite a few isolated incidents of less favorable interactions, the overarching sentiment from guests is that the staff play a crucial role in making their stay memorable and enjoyable.
This consistently positive feedback underscores the hotel's commitment to high standards of service and hospitality, making it a standout choice for visitors seeking a warm and accommodating experience in Belfast.
The Holiday Inn Belfast by IHG, generally receives favorable reviews when it comes to its WiFi service. Many guests appreciated the good, fast and reliable WiFi that is included for free during their stay. Phrases like good internet, great internet and high-speed internet were commonly noted, indicating that the hotel's WiFi often meets guests’ expectations. Several reviews highlighted the convenience of fast and trouble-free connections with some specifically mentioning premium internet options available.
However, there were a few mentions of less satisfying experiences. Some reviews pointed out that the WiFi could be unreliable at times with occasional outages and slow speeds being a concern for a few guests. A number of reviewers felt that the bandwidth and overall quality should be improved to match higher standards. Despite these critiques, the overall sentiment toward the WiFi service tends to lean more positively, suggesting that the majority of guests find the internet service at Holiday Inn Belfast adequate for their needs.
The gym at Holiday Inn Belfast by IHG, has received mixed feedback from guests. Many appreciated the availability of the fitness center and highlighted that it is accessible 24 hours a day. Some noted the gym as having a good range of equipment and described it as quite nice, decent or even great. Guests also found specific equipment like the dumbbells very useful.
However, there were several mentions of the gym being small and lacking substantial equipment. Many expressed the need for a bigger and better-stocked gym with some pointing out understocked and poorly maintained facilities. Overall, while the gym is considered adequate and useful by some, others felt that it required significant improvements in terms of space and equipment to meet expectations.
Holiday Inn Belfast by IHG, receives mixed feedback concerning parking facilities from its guests. Although the hotel does not offer on-site parking, there is convenient parking available in a municipal garage directly across the street and the hotel has a partnership that offers discounted rates for guests. This parking arrangement is appreciated by some, who find the secure car park nearby to be reasonably convenient and affordable, particularly with the provided discounts.
However, several guests express disappointment about the lack of free parking and on-site options. The additional charges for parking and the confusing signage can be problematic for visitors. Parking space availability is often limited, leading to potential inconvenience. Despite the issues, the proximity of the parking facilities and the discounted rates frequently mentioned in reviews do offer some relief for many guests.
Ultimately, while paid parking near the hotel is workable for many, others wish for more straightforward and complimentary hotel parking facilities to enhance their stay further.
Holiday Inn Belfast by IHG, emerges as a commendable choice for families seeking a combination of comfort and engaging activities. The property shines with its family-friendly atmosphere, consistently reflecting a commitment to catering to guests of all ages. Families visiting the hotel have applauded the abundant child-friendly attributes, such as free treats for children in the restaurant, VIP kids deals and a kids-eat-free offer that adds value to a family stay.
The hotel's effort to entertain young guests does not go unnoticed. The presence of games and activities ensures kids remain engaged and happy during their stay. Families have particularly noted the pleasure of having a "family sized" meal and the convenient availability of a pull-out sofa bed in family rooms.
Guest reviews also reflect the hotel's keen attention to the happiness and well-being of children, emphasizing the child-friendly facilities and services. Many have remarked on the friendly and accommodating nature of the hotel's environment, thereby making it an ideal spot for family bonding and fun.
However, room sizes appear to be a recurring concern. Some reviews pointed out that the family rooms are smaller than expected and the quality of the extra pull-out sofa beds could be better. Specific feedback mentioned that these beds were unsuitable for larger families or older children due to their limited comfort. Ensuring ample space for families with multiple kids is an area that could use improvement.
Despite these occasional drawbacks, the hotel's overall family-oriented appeal remains strong. The cleanliness of rooms, the understanding housekeeping staff and thoughtful gestures like complimentary anniversary cards and drinks depict a hotel striving to enhance the guest experience. From family entertainment to a child-friendly dining experience, Holiday Inn Belfast effectively balances affordability with a welcoming and inclusive atmosphere, making it a reliable choice for a memorable family getaway.
Holiday Inn Belfast by IHG, offers a prime location for those eager to explore the vibrant nightlife of the city. Guests have praised the hotel's proximity to various bars, pubs and quality restaurants. The central location ensures that visitors are just a short walk away from a plethora of dining and drinking options, ideal for evenings out. The convenience of having renowned pubs like The Crown nearby is often highlighted, making it easy to enjoy some of the best drinks the city has to offer. Despite occasional mentions of higher costs for extended stays and minor inconveniences like water pressure issues, the nightlife accessibility remains a significant advantage. Patrons enjoy the lively atmosphere, though it can get a bit rowdy on weekends due to partygoers. Overall, the hotel is frequently appreciated for its helpful staff and clean accommodations, perfectly situated for those looking to immerse themselves in Belfast's vibrant evening scene.
The Holiday Inn Belfast by IHG, has garnered a generally positive reputation among travelers for its modern venue, good amenities and efficient service. This hotel, noted for its luxury look and design, consistently delivers excellent service and maintains a high standard of cleanliness, living up to its four-star rating.
Guests appreciate the hotel’s suitable location, which provides great value for money and exceeds expectations, making it a good choice for both business and leisure travelers. The breakfast is often highlighted as first-rate, contributing to the overall good experience and modern, clean accommodations.
Many reviews point out the bright and fresh décor, maintaining that the hotel’s design and high-quality rooms are commendable. The family-friendly amenities make it great for children, adding to the hotel's wide appeal. Travelers also praise the comfy beds and the well-maintained facilities which ensure a relaxing stay.
However, not all feedback is glowing. Some guests feel that certain facilities, such as the lack of a refrigerator, old furniture and narrow bathtubs, fall short of four-star standards. Complaints about sound transmission, slow lifts and costly dining options have been noted. Despite these drawbacks, many still consider the Holiday Inn Belfast a solid four-star hotel, offering a good overall stay and living up to many expectations associated with its rating.
Holiday Inn Belfast by IHG, is noted to be well-suited for business travelers, offering modern business facilities and an array of services catered to corporate needs. Many guests have highlighted the hotel's excellent business accommodations, including a dedicated business center. The staff's efficiency is frequently mentioned, contributing to a professional and welcoming environment for business visitors.
The hotel is conveniently located for business visits, making it easy to conduct various work-related tasks. Guests appreciate the availability of rooms equipped with desks, providing a comfortable workspace. The overall facilities are deemed decent for business stays, ensuring that conferences and professional meetings can be easily facilitated.
Despite some reports of small executive rooms and occasional disturbances from loud parties, the hotel remains a popular choice for its good location and efficient service. Breakfast receives positive remarks, although the dinner prices are considered high. Parking is reasonably convenient, adding to the overall suitability of the hotel for business purposes.
In summary, the Holiday Inn Belfast is praised for being a great base for business travelers with quality facilities, efficient staff and a prime location that meets most corporate needs.
The Holiday Inn Belfast, an IHG Hotel, is highly praised for its accessibility features, making it a convenient option for guests with disabilities. The hotel offers accessible facilities and rooms designed with ease of access in mind, ideal for wheelchair users. Many guests found the hotel's central location advantageous with easy access to the city center, train station and public transport. This makes it suitable for exploring local bars, restaurants and attractions, adding to the convenience factor.
Close proximity to the children's hospital is another plus for those who need it. Guests appreciated the accessible room features, though some highlighted that the step up into the shower and high plug points in the bathroom were slight drawbacks. Despite these minor issues, the accessible rooms were generally considered well-equipped and comfortable.
While the hotel is accessible and accommodating, some guests noted that it can get quite busy, especially during peak times with tour bus passengers and at breakfast. Interaction with the hotel staff varied with some guests finding them less accommodating. A few guests mentioned the need to pay extra for an accessible room and lacking a refrigerator in the room also came up as a point of improvement.
In summary, the Holiday Inn Belfast offers a very accessible and convenient stay for guests with disabilities, emphasizing ease of access to the city's central spots and transport hubs.
Location Show Map
Location
The central location allows easy access to main attractions, including the SSE Arena, making it a great base for both business travelers and tourists. Despite its central position, the hotel manages to be in a peaceful area, providing a quiet retreat amid the city’s hustle and bustle. Guests can enjoy walking distance to several local points of interest, making sightseeing straightforward and stress-free.
Proximity to the Great Victoria Street hub offers added convenience for those traveling further afield, while the local area features numerous dining options, pubs and shopping venues that are easily accessible on foot. The hotel’s location also provides easy motorway access, ideal for visitors driving into the city.
In summary, the Holiday Inn Belfast offers a superb, central location that ensures guests are well-connected to the heart of the city and its surrounding areas, making it a highly recommended choice for anyone visiting Belfast.
Breakfast
The value for money is commonly noted with some guests stating that it was well worth the price and provided a great start to the day. Despite minor issues such as occasional overcooked items or breakfast being crowded and not replenished quickly enough, the general consensus remains positive.
Friendly and helpful staff contribute to a pleasant breakfast experience, ensuring that guests feel welcome and accommodated. Overall, the breakfast at this hotel is frequently called a highlight of guests' stays, making it a noteworthy consideration for potential visitors.
Dinner
The breakfast spread earned accolades for its wide selection of hot and cold foods and guests enjoyed the reasonably priced lunches and drinks. Specific highlights included excellent and tasty food, colorful and comfortable bar settings and the family-friendly perk of kids eating free with an adult.
However, there were a few areas of concern. Some guests remarked that certain dishes, like the pizza, were disappointing and a few noted that the evening menu was restricted or limited in options. Service could occasionally be slow and there were mixed reviews about room service with a few comments mentioning cold food or long wait times. Despite these issues, the majority of guests had a positive experience, highlighting great night staff, lovely cocktails and a first-class dining experience on multiple occasions.
Overall, Holiday Inn Belfast appears to offer commendable dining options with good service, reasonable prices and the added convenience of on-site dining, making it a solid choice for both dinner and breakfast during a stay.
Rooms
Despite the prevalent positive comments, some reviews point out issues such as small room sizes, especially in family rooms and occasional discomfort with room temperature and bed quality. There are mentions of rooms being a bit outdated with aspects like small bathrooms and loud toilet fans being minor discomforts. Noise from adjoining rooms with interconnecting doors is another point brought up by a few guests.
With several guests also praising the spaciousness and good layout of the rooms, along with amenities like proper coffee machines and modern bathrooms, the general impression is positive. However, a few areas for improvement remain, such as housekeeping service consistency and room amenities updates. Overall, the hotel rooms largely meet guest expectations for cleanliness and comfort, offering a good balance of modern convenience and cozy design.
Beds
However, several guests experienced discomfort due to hard or lumpy mattresses and pillows often described as too firm or rock-like. Some guests found the bedding quality poor with issues ranging from dirty pillowcases to undersized duvets. A few had specific issues with the bed arrangements, such as two singles pushed together to form a double bed, which led to discomfort from the noticeable join in the middle. There were also numerous reports of the sofa beds being particularly uncomfortable, especially for children.
In conclusion, while there are many affirmations of comfortable, spacious and clean beds at Holiday Inn Belfast, a significant number of guests reported issues with mattress hardness, pillow firmness and sofa bed comfort. The experience with bedding seems to vary widely among guests, suggesting room for improvement in consistency and quality maintenance.
Cleanliness
Public areas, such as the reception and facilities, also uphold high standards of cleanliness, contributing to an overall positive and welcoming environment. The bathrooms, while mostly clean, occasionally fall short of guests' expectations with some pointing out areas that could benefit from more thorough cleaning.
However, despite these rare exceptions, the general sentiment remains favorable. The cleanliness of the hotel is complemented by friendly staff and good service, adding to the comfort and satisfaction of the guests. Overall, Holiday Inn Belfast consistently provides a clean and pleasant experience, aligning well with what guests anticipate from a reputable hotel.
Staff
The team at the front desk, as well as the bar and dining staff, are highlighted for their efficiency and courteous service, often going above and beyond to ensure guests' comfort. Several reviews commend the staff for their professional demeanor and exceptional customer service, making guests feel valued and well-cared-for throughout their stay.
Housekeeping and other onsite personnel also receive commendations for their friendliness and willingness to assist, contributing to an overall pleasant and welcoming atmosphere. Despite a few isolated incidents of less favorable interactions, the overarching sentiment from guests is that the staff play a crucial role in making their stay memorable and enjoyable.
This consistently positive feedback underscores the hotel's commitment to high standards of service and hospitality, making it a standout choice for visitors seeking a warm and accommodating experience in Belfast.
Wi-Fi
However, there were a few mentions of less satisfying experiences. Some reviews pointed out that the WiFi could be unreliable at times with occasional outages and slow speeds being a concern for a few guests. A number of reviewers felt that the bandwidth and overall quality should be improved to match higher standards. Despite these critiques, the overall sentiment toward the WiFi service tends to lean more positively, suggesting that the majority of guests find the internet service at Holiday Inn Belfast adequate for their needs.
Gym
However, there were several mentions of the gym being small and lacking substantial equipment. Many expressed the need for a bigger and better-stocked gym with some pointing out understocked and poorly maintained facilities. Overall, while the gym is considered adequate and useful by some, others felt that it required significant improvements in terms of space and equipment to meet expectations.
Parking
However, several guests express disappointment about the lack of free parking and on-site options. The additional charges for parking and the confusing signage can be problematic for visitors. Parking space availability is often limited, leading to potential inconvenience. Despite the issues, the proximity of the parking facilities and the discounted rates frequently mentioned in reviews do offer some relief for many guests.
Ultimately, while paid parking near the hotel is workable for many, others wish for more straightforward and complimentary hotel parking facilities to enhance their stay further.
Family
The hotel's effort to entertain young guests does not go unnoticed. The presence of games and activities ensures kids remain engaged and happy during their stay. Families have particularly noted the pleasure of having a "family sized" meal and the convenient availability of a pull-out sofa bed in family rooms.
Guest reviews also reflect the hotel's keen attention to the happiness and well-being of children, emphasizing the child-friendly facilities and services. Many have remarked on the friendly and accommodating nature of the hotel's environment, thereby making it an ideal spot for family bonding and fun.
However, room sizes appear to be a recurring concern. Some reviews pointed out that the family rooms are smaller than expected and the quality of the extra pull-out sofa beds could be better. Specific feedback mentioned that these beds were unsuitable for larger families or older children due to their limited comfort. Ensuring ample space for families with multiple kids is an area that could use improvement.
Despite these occasional drawbacks, the hotel's overall family-oriented appeal remains strong. The cleanliness of rooms, the understanding housekeeping staff and thoughtful gestures like complimentary anniversary cards and drinks depict a hotel striving to enhance the guest experience. From family entertainment to a child-friendly dining experience, Holiday Inn Belfast effectively balances affordability with a welcoming and inclusive atmosphere, making it a reliable choice for a memorable family getaway.
Nightlife
4 Star
Guests appreciate the hotel’s suitable location, which provides great value for money and exceeds expectations, making it a good choice for both business and leisure travelers. The breakfast is often highlighted as first-rate, contributing to the overall good experience and modern, clean accommodations.
Many reviews point out the bright and fresh décor, maintaining that the hotel’s design and high-quality rooms are commendable. The family-friendly amenities make it great for children, adding to the hotel's wide appeal. Travelers also praise the comfy beds and the well-maintained facilities which ensure a relaxing stay.
However, not all feedback is glowing. Some guests feel that certain facilities, such as the lack of a refrigerator, old furniture and narrow bathtubs, fall short of four-star standards. Complaints about sound transmission, slow lifts and costly dining options have been noted. Despite these drawbacks, many still consider the Holiday Inn Belfast a solid four-star hotel, offering a good overall stay and living up to many expectations associated with its rating.
Business
The hotel is conveniently located for business visits, making it easy to conduct various work-related tasks. Guests appreciate the availability of rooms equipped with desks, providing a comfortable workspace. The overall facilities are deemed decent for business stays, ensuring that conferences and professional meetings can be easily facilitated.
Despite some reports of small executive rooms and occasional disturbances from loud parties, the hotel remains a popular choice for its good location and efficient service. Breakfast receives positive remarks, although the dinner prices are considered high. Parking is reasonably convenient, adding to the overall suitability of the hotel for business purposes.
In summary, the Holiday Inn Belfast is praised for being a great base for business travelers with quality facilities, efficient staff and a prime location that meets most corporate needs.
Accessible
Close proximity to the children's hospital is another plus for those who need it. Guests appreciated the accessible room features, though some highlighted that the step up into the shower and high plug points in the bathroom were slight drawbacks. Despite these minor issues, the accessible rooms were generally considered well-equipped and comfortable.
While the hotel is accessible and accommodating, some guests noted that it can get quite busy, especially during peak times with tour bus passengers and at breakfast. Interaction with the hotel staff varied with some guests finding them less accommodating. A few guests mentioned the need to pay extra for an accessible room and lacking a refrigerator in the room also came up as a point of improvement.
In summary, the Holiday Inn Belfast offers a very accessible and convenient stay for guests with disabilities, emphasizing ease of access to the city's central spots and transport hubs.
No, Holiday Inn Belfast by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Belfast by IHG.
No, Holiday Inn Belfast by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Belfast by IHG.
Yes, Holiday Inn Belfast by IHG has a gym.
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