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Summary of reviewsSlim Bento Gonçalves is widely recognized for its strategic location, particularly advantageous for visitors interested in exploring the scenic Vale dos Vinhedos and other local attractions. Positioned near the entrance to the wine valley and major highways, the hotel affords easy access to various tourist sites and nearby cities. Guests appreciate the quiet and peaceful surroundings despite its proximity to a busy highway, as well as the well-maintained facilities and ample parking.
The breakfast experience garners mixed reviews with many praising its variety, including options for specific dietary needs and the quality of the coffee and hot chocolate. However, some guests mention issues with disorganization, slow replenishment and crowding in the breakfast area which detracts from an otherwise satisfactory start to the day.
The rooms are often described as clean, comfortable and well-organized with excellent amenities. Guests particularly enjoy the comfortable beds and showers. However, there are occasional complaints about room size, particularly for larger groups, as well as issues like mold, noise disturbances and inadequate lighting. Nevertheless, the overall sentiment is that the rooms provide good value.
Cleanliness throughout the hotel receives positive feedback with many guests noting the impeccable upkeep of the rooms and common areas. However, there are intermittent reports of lapses in maintenance, such as mold and uncleaned areas, which suggest some inconsistency in cleaning standards.
The hotel staff is frequently commended for their friendliness and helpfulness with particular mentions of outstanding service from specific employees. However, minor issues with check-in and check-out processes and breakfast service have been noted, suggesting room for improvement in these areas.
Wi-Fi service is one of the hotel's major drawbacks with numerous guests experiencing unstable connections and weak signals throughout the premises. Improvements in this area are necessary to enhance the overall guest experience.
Parking at Slim Bento Gonçalves is predominantly positive with ample and secure spots available, though the lack of covered parking and occasional insufficiency of spaces during peak times is a minor inconvenience for some guests.
The hotel is well-suited for families with comfortable accommodations and a peaceful environment, though it lacks extensive leisure options for children. Families appreciate the quiet setting despite its distance from the city center.
Guests find the beds generally comfortable, clean and spacious, adding to the positive sleeping experience. However, there are some concerns about bed arrangements and minor cleanliness issues that could be addressed.
As a three-star hotel, Slim Bento Gonçalves offers an excellent cost-benefit ratio with practical and straightforward services that meet guest expectations without luxury. The hotel is a comfortable and economically favorable option, well-suited for business travelers or short stays, making it a reliable choice for those visiting the wine valley. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is mentioned in the context of sustainable accommodation options available in Bento Gonçalves, catering to environmentally conscious travelers.
Dog Friendly Hotel
This hotel is noted as pet-friendly. It offers practical accommodations suitable for travelers with pets. The hotel focuses on providing essential services and amenities to ensure a comfortable and convenient stay.
Hotel with Parking
Even as a 'Slim' hotel, it will likely offer basic parking facilities. Its location on Rodovia RSC 470 suggests it caters to travelers arriving by car.
3-Star Hotel
Features 3-star accommodations with room service, a 24-hour front desk, and free WiFi. It is situated 23 km from Matriz Square and 39 km from Francisco Stedile Stadium. The hotel offers non-smoking and family rooms, with free parking.
Family Friendly Hotel
Room Types
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Double Room - Disability AccessThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
Quadruple Room Connecting RoomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Triple Room - Disability AccessThe triple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Slim Bento Gonçalves boasts a strategic location ideal for visitors planning to explore the scenic Vale dos Vinhedos and other local attractions. Located near the entrance to the wine valley, the hotel offers easy access to various tourist sites, making it a practical choice for travelers with a focus on wine tours and events. Many guests praised the excellent accessibility, noting that it’s conveniently close to major highways, facilitating quick trips to nearby cities and attractions.
Moreover, the location's proximity to the city center and the entrance of Bento Gonçalves allows for flexible travel plans, though a vehicle is necessary to fully enjoy the area. Guests consistently highlighted the hotel's quiet and peaceful surroundings, even though it is near a busy highway. Despite some remarks about the hotel being a bit further from the downtown area, many found it beneficial for sightseeing purposes.
In addition to the stellar location, guests appreciated the well-maintained facilities, ample parking and cleanliness of the property. The ease of access, combined with excellent breakfast options and a favorable cost-benefit ratio, adds notable value to the stay. With all these factors combined, Slim Bento Gonçalves is well-regarded for its accessibility and convenience, particularly for those eager to delve into the rich experiences the wine valley has to offer.
Breakfast
The breakfast experience at Slim Bento Gonçalves has received mixed reviews, highlighting both strengths and areas for improvement. On the positive side, many guests noted that the breakfast was very good with several reviews specifically calling it excellent, rich and diverse. The availability of flexible breakfast hours and a variety of options, including gluten and lactose-free choices, were also appreciated. Additionally, the coffee machine and automated options for coffee and hot chocolate were well-received.
However, there were also recurring mentions of disorganization and slow replenishment of breakfast items. Some guests found the breakfast area too small and crowded, which led to a chaotic atmosphere and difficulty finding tables. The cleanliness of the breakfast space and the timely restocking of food items were also points of concern. A few guests described the breakfast as basic or simple with limited variety and some items not meeting expectations in terms of freshness and quality.
Despite these issues, the overall sentiment was that the breakfast is an acceptable and convenient aspect of staying at Slim Bento Gonçalves. With potential improvements in organization and replenishment, the breakfast experience could be significantly enhanced for future guests.
Dinner
Slim Bento Gonçalves presents a mixed dining experience for its guests, mainly focused on breakfast offerings. While the breakfast is often described as sensational, it has been noted to lack variety in options. The hotel does an excellent job of providing coffee, hot chocolate and free cappuccino. However, dinner options seem limited or entirely unavailable as the hotel's restaurant is not functioning. Guests mentioned that there could be more dinner choices, such as soups, to alleviate the inconvenience after a day of touring. Unfortunately, there were also mentions of meals being missed or not reaching the intended recipient. However, the hotel accommodates delivery orders efficiently, ensuring guests can still enjoy their meals within its well-supported environment. Gluten-free meals, specifically, were not served, which may be a point to consider for those with dietary restrictions. Overall, while breakfast receives high praise, there is significant room for improvement in the dinner offerings at Slim Bento Gonçalves.
Rooms
The rooms at Slim Bento Gonçalves offer a mixed experience for guests. Many reviews highlight the cleanliness, newness and comfort of the rooms. Guests consistently found the rooms clean, well-organized and often praised their spaciousness, cozy atmosphere and excellent amenities. The beds and showers received specific commendations for their comfort and efficacy, while rooms are generally described as quiet, making them suitable for a peaceful stay.
Some rooms, despite being on the smaller side, cater well to couples or individuals looking for a short stay. The rooms were often mentioned to have a pleasant scent, new furnishings, good size beds and practical organization with many outlets. Guests appreciated the cost-benefit ratio and the consistent quality. However, certain rooms were found to be too small for couples or groups with limited space for luggage, some even described as tight or cramped, particularly for three people.
Numerous reviews also pointed out areas needing improvement. Issues such as mold, dampness and moisture stains were reported, indicating potential maintenance concerns. Other complaints included poor room lighting, noisy minibars, worn-out towels, bad soundproofing, problematic access cards, old curtains and inadequate bedding arrangements. In terms of cleanliness, a few guests experienced issues with unclean rooms, visible dirt and dirty blankets or curtains.
Overall, while many guests left satisfied with the room quality and cleanliness, others encountered significant issues that affected their stay. Improvements in maintenance, thorough cleaning and attention to room amenities could enhance the overall guest experience at Slim Bento Gonçalves.
Beds
Slim Bento Gonçalves receives predominantly positive feedback regarding the comfort of its beds with many guests describing them as very comfortable, comfortable or even excellent. Cleanliness is also frequently noted with guests appreciating clean rooms, linens and towels. The size of the beds, including queen-size and spacious options, further contributes to guest satisfaction.
However, some reviews highlight areas for improvement. A recurring issue is the use of two single beds joined together instead of a proper double bed, which has caused discomfort for some guests. There are also mentions of hard mattresses, misshapen pillows causing neck pain and occasional cleanliness issues such as hair on pillows and bad smells.
In summary, while the majority of guests enjoy a comfortable and clean sleeping experience at Slim Bento Gonçalves, standardizing bed arrangements and addressing minor maintenance and cleanliness issues could enhance the overall guest experience.
Cleanliness
Based on the collected reviews, Slim Bento Gonçalves presents a mixed picture in terms of cleanliness. Many guests applaud the hotel's cleanliness, describing it as "very clean and organized" with "impeccable room cleaning" and "pleasant smelling rooms." The positive remarks also highlight clean bathrooms, fresh towels and well-maintained common areas, creating a generally pleasant and hygienic environment.
However, not all reviews reflect this standard. Some guests reported issues such as mold on walls, dirty floors and dust under beds that indicate lapses in room maintenance. Specific complaints mention moldy curtains, worn-out towels and unattended cleanliness details, suggesting that the hotel's cleaning standards can be inconsistent. Issues like mold and noise disturbances were noted by some, which could detract from the overall comfort of the stay.
While many found the room cleanliness up to par, the recurring mention of cleanliness lapses, particularly in the bathrooms and under the beds, indicates that improvement in housekeeping protocols might be necessary. Crucially, the hotel’s staff's responsiveness to cleaning requests received praise, implying that reported issues are addressed promptly, though sometimes temporarily.
In summary, Slim Bento Gonçalves generally meets cleanliness expectations, but there are sporadic issues that could affect guest satisfaction. Travelers might expect a predominantly clean environment but should be aware of potential maintenance inconsistencies.
Staff
Guest reviews of Slim Bento Gonçalves consistently praise the friendliness and attentiveness of the hotel staff, particularly highlighting the receptionists and housekeepers. Many guests have experienced excellent and helpful service with specific mentions of employees like Leonardo and Rayane receiving high marks for their professionalism and dedication. The entire team, from the reception to the kitchen staff, is noted for their communicative, polite and responsive nature.
Despite this predominantly positive feedback, some guests did report issues with check-in and check-out processes, citing slow service and poor organization. There were also a few instances of staff unpreparedness and a lack of clarity in communication. Breakfast service was another area where improvements could be made with comments about it being crowded and under-staffed.
Overall, though, the consistently good service, friendly atmosphere and attentive staff contribute positively to the guest experience at Slim Bento Gonçalves, offering a noteworthy cost-benefit ratio for visitors.
Wi-Fi
Guests at Slim Bento Gonçalves have expressed significant dissatisfaction with the hotel's Wi-Fi service. Numerous reviews highlight that the internet is frequently unstable with weak signals and poor connectivity. Many have reported that the Wi-Fi sometimes doesn’t work at all, even in the reception area and often requires reconnection to the hotel's website. The Wi-Fi issues are not confined to specific areas, as weak signals and connectivity problems are common throughout the entire hotel, including the rooms. On several occasions, guests could not use the internet during their stay, impacting their ability to work or access online services. While a few guests mentioned that the Wi-Fi was okay or working well, the consensus points to a need for significant improvements in the hotel's internet services.
Parking
Slim Bento Gonçalves seems to offer mixed reviews regarding its parking facilities. On the positive side, many reviewers appreciated the ample, free parking available in front of the hotel. The parking spaces are described as large and easy to access, providing a convenient and comfortable parking experience for guests. Additionally, multiple reviews highlight the security of the parking area, making guests feel safe about leaving their vehicles overnight.
However, there are some negatives to consider. The parking is uncovered, which might be inconvenient during rainy weather. A few reviews mentioned that the parking area can be small or insufficient at times, making it challenging to find a spot. Also noted was a lack of valet parking service, although some guests did not mind this. Lastly, while the hotel offers secure parking, there were mentions of cars being exposed, posing potential security concerns for some.
Overall, Slim Bento Gonçalves provides a range of parking options with generally ample space and good security, but potential guests should be aware of the uncovered nature and occasional insufficiency of spots.
Family
Situated in a peaceful environment, Slim Bento Gonçalves offers a comfortable stay ideal for families. Guests appreciate the separate rooms for families and find the setting good for children. The hotel's tasty breakfast and comfortable rooms contribute to the overall positive experience. The property's distance from the city center ensures a tranquil atmosphere, yet it remains conveniently close to the main areas of interest, making access to the city center easy. However, while the hotel meets basic needs and serves as a pleasant venue for special events like weddings, it falls short in providing extensive leisure options for kids. As a result, for a seamless family vacation with ample activities, some might consider exploring other accommodations in the city.
3 Star
Slim Bento Gonçalves is a new hotel offering an excellent cost-benefit ratio in the Valley, making it an attractive option for budget-conscious travelers. Guests consistently praise the hotel for its good value for money, practical facilities and straightforward services that align well with expectations for a three-star rating. The hotel is described as a standard commercial hotel with a pleasant environment and adequate amenities.
Rooms are basic but comfortable, providing essential features such as a good bed, effective air conditioning and a decent shower. While the overall structure is good, some guests noted it could benefit from better maintenance. The breakfast, often highlighted as very good and simple, meets standards despite occasional crowding.
Flexibility in service hours and functional accommodations make this hotel a reasonable choice for business travelers or short stays. Given its category, the hotel doesn't offer luxury, but it provides all necessary comforts efficiently. In summary, Slim Bento Gonçalves is a basic, comfortable and economically favorable option that reliably meets guest expectations without exceeding them.
No, Slim Bento Gonçalves doesn't have any pool.
No, a spa isn't available at Slim Bento Gonçalves.
Yes, Slim Bento Gonçalves welcomes dogs.
Yes, parking facilities are available at Slim Bento Gonçalves.