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Summary of reviewsThe Kempinski Hotel Berchtesgaden is a luxurious five-star hotel located in a stunning mountain setting, offering breathtaking views and a serene atmosphere. The hotel's exceptional service, friendly and helpful staff and superb facilities make for an unforgettable stay. Guests rave about the outstanding breakfast, delicious dinner and beautiful spa area with indoor and outdoor pools. The rooms are clean, spacious and comfortable with some offering balconies with stunning views. The hotel is also family-friendly, providing all necessary baby equipment and a nice playground. While some guests note minor issues, such as limited variety in the night menu or small pool size, the vast majority of guests highly recommend the hotel and consider it a dreamy and memorable holiday destination. Show more
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Luxury Resort
This 5-star superior hotel is nestled in the Bavarian Alps and offers stunning panoramic mountain views from almost all of its 138 rooms and suites. It features a 1,400 sqm spa area with indoor and heated outdoor pools, various saunas, a steam bath, and a meditation lounge. The hotel also boasts a two-Michelin-starred gourmet restaurant.
Resort near Golf Courses
This hotel is located just 1 km from Golf-Club Berchtesgaden, Germany's highest golf course. It is described as an ideal home base for golfers and features an on-site or adjacent 9-hole golf course.
Resort near Ski Resorts
The Kempinski Hotel Berchtesgaden offers luxurious accommodations with convenient access to winter sports. It is described as a tranquil, snow-capped idyll in the Bavarian Alps, ideal for skiing, sledding, and tobogganing. It provides a heated outdoor pool for relaxation after a day on the slopes.
Resort Taking Steps Towards Sustainability
This hotel is committed to sustainable hotel management processes and has held EarthCheck Bronze certification since 2017. It monitors environmental impact through data on consumption and waste. The hotel focuses on sourcing local products and working with regional service providers.
Resort for Honeymoon
This resort offers a luxurious alpine experience with stunning mountain views. Its world-class spa, gourmet dining, and elegant rooms provide a romantic and unforgettable honeymoon destination. The combination of modern luxury and traditional Bavarian charm creates a unique ambiance.
Resort with Spa
Nestled in the breathtaking Bavarian Alps, Kempinski Hotel Berchtesgaden's Spa is the epitome of pure relaxation. The spa is a haven for those seeking a moment of tranquility and rejuvenation. Once you step inside, you will feel an immediate sense of calm and serenity. The spa's highly trained team members are dedicated to providing the ultimate spa experience. You can choose from an array of treatments, including massages, scrubs and express treatments. From head to toe, your body will be pampered and revitalized. The spa boasts an impressive range of amenities that will leave you feeling like royalty. You can also indulge in the traditional Finnish and herbal saunas or unwind in the steam room. For a unique experience, try the meditation lounge, complete with waterbed loungers. The Physiotherm infrared cabin provides a soothing and therapeutic experience. From massages to beauty treatments, the spa in Kempinski Hotel Berchtesgaden is a world of indulgence and a must-visit destination for anyone looking to recharge, unwind and escape the hustle and bustle of daily life.
Family Friendly Resort
A luxurious five-star hotel nestled in the Bavarian Alps, offering modern comfort with alpine charm. It features great facilities, a relaxing pool, and attentive staff, ensuring an unforgettable experience for families.
Dog Friendly Resort
Dogs are welcome with a dog bed and feeding bowl provided. While dogs are not allowed in the restaurants or spa, they are welcome in the Lobby Lounge & Kaminbar. The hotel also offers an Activity Concierge Team to advise on various activities and guided excursions in the Berchtesgadener Land region.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 100 per booking
Should the dog owner notify you before checking in? Not necessarily
Should the dog remain leashed at all times in public areas? Yes
Except for dogs, do you also accept other pets? Yes
Answers last updated by Kempinski Hotel Berchtesgaden
This resort offers stunning mountain views and a luxurious spa, creating a serene and intimate atmosphere. The combination of high-end amenities and a breathtaking setting makes it ideal for a romantic getaway.
Resort with Swimming Pool
Offering stunning mountain views, this resort features a luxurious spa with indoor and outdoor pools. The heated pools and relaxation areas provide a tranquil environment for guests seeking wellness and rejuvenation.
Indoor Pool Panoramic View Pool Outdoor Pool
Business Resort
This hotel offers six conference rooms and combines modern design with Bavarian flair. It features 138 rooms and suites, Kempinski The Spa, three restaurants, and two bars. The hotel provides panoramic views and comprehensive amenities for business and leisure.
Resort with Parking
The hotel provides outdoor parking and an indoor parking garage, both subject to a surcharge. An electric car charging station is available. Valet parking is also offered.
EV charging stations
Accessible Resort
This hotel offers handicapped parking and a roll-in shower. It has one specifically mentioned handicapped accessible room and is generally noted as wheelchair accessible.
Resort with Gym
This 5-star superior hotel offers a state-of-the-art, 24-hour fitness center equipped with Technogym equipment, including cardio and strength machines. It also features floor-to-ceiling windows with panoramic views, a swimming pool, sauna, and personal trainers are available.
Resort with EV Charging Stations
This 5-star luxury resort offers an electric car charging station on-site. They also provide BMW e-vehicles for business purposes and participate in sustainability initiatives.
5-Star Resort
This is a confirmed 5-star luxury hotel known for its exclusive mountain resort experience. It features a luxurious spa with indoor and outdoor pools, saunas, and a waterbed lounge, offering high-end amenities and services amidst panoramic alpine views.
Resort where Extra Health & Safety Measures Have Been Taken
Kempinski Hotels are known for their high standards. They likely have implemented comprehensive hygiene protocols, staff training, and modifications to services to ensure guest safety. The spacious layout of a resort also allows for easier social distancing.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit guests of one room or party
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 90% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Kempinski White Glove Service
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Answers last updated by Kempinski Hotel Berchtesgaden
This hotel features a luxurious heated outdoor pool with hydromassage beds and breathtaking panoramic mountain views. The outdoor pool is open daily from 8:00 AM to 8:00 PM, providing ample time for relaxation with stunning scenery.
Resort with Panoramic View Pool
Located in the Bavarian Alps, this resort offers stunning panoramic views from its pool area. The combination of luxury amenities and breathtaking mountain scenery makes it a top choice.
Resort with Indoor Pool
This luxurious resort offers stunning mountain views and a world-class spa. It features both an indoor and outdoor pool, providing guests with options year-round. The hotel also offers premium bedding, a minibar, and a living area in each room.
Room Types
Superior RoomThis double room has a balcony, seating area and minibar.
These rooms offer a view of the garden and a partial view of the Kehlstein mountain.
Mountain View RoomThis double room features a bathrobe, air conditioning and a sofa.
These rooms offer a view over the forested hills to the east.
Please note that an extra bed is possible on request.
Terrace RoomPlease note that the terrace may not be accessible from November to March due to weather conditions.
Panorama SuiteThis suite has a seating area, minibar and fireplace.
The suite offers a great view of the Berchtesgaden valley.
Maisonette SuiteThis suite has a balcony, bathrobe and seating area.
This suite offers spectacular views over the mountains.
Please note that an extra bed is possible on request.
Deluxe Panorama View RoomPlease note that the terrace may not be accessible from November to March due to weather conditions.
Deluxe Terrace RoomThis double room features a flat-screen TV, bathrobe and sofa.
It offers a westward view to the valley of Berchtesgaden and Untersberg.
Please note that the terraces are not accessible from November to March due to weather conditions.
Guest Reviews
9.2
Excellent
Location
Kempinski Hotel Berchtesgaden is set in an absolutely stunning location with breathtaking mountain vistas and beautiful surroundings that make for a magical and highly recommended escape from city life. The views from the hotel are out of a movie with an unparalleled alpine panorama visible through the windows. The remote location is perfect for those who want to be surrounded by nature and enjoy the peace and quiet of the mountains. The hotel is also conveniently located near the information center and bus station to Orlímu hnízdu. The staff are super friendly and welcoming and the facilities are top-notch. It is an ideal starting point to discover the highlights of the region. Overall, the perfect location for a dreamy and memorable holiday.
Breakfast
The breakfast at Kempinski Hotel Berchtesgaden is described by guests as outstanding, fantastic, delicious, amazing, superb, incredible and sensational. They praise the extensive and varied buffet with regional and fresh products and the great selection of teas. Many guests mention the beautiful restaurant with exceptional views and some consider it the best breakfast they have ever had. The staff receives praise for their exceptional service at breakfast, check-in, spa and checkout. Despite being a buffet, guests feel that it had everything they needed. Several guests also mention the good quality of egg dishes and the many choices available. Overall, guests have a positive experience with the breakfast at Kempinski Hotel Berchtesgaden and it adds to their pleasant stay at the hotel.
Dinner
If you're considering dining at Kempinski Hotel Berchtesgaden, you'll be pleased to know that the majority of guests had a positive experience with their evening meals. The hotel boasts some excellent restaurants with refined and high-quality menus offering exceptional culinary performances. The restaurant GReat in particular received high praise with guests describing the food as delicious, excellent and of the best quality. The dishes themselves were often described as extraordinary with exceptional compositions, great aromas and beautifully presented. The ambiance of the restaurants was also highly praised, described as elegant, modern and refined. Despite some criticisms, such as limited variety in the night menu or high prices for certain items such as water, guests overall raved about the quality of the food and drink. However, there were some negative reviews with a few guests describing their meals as a disaster, terrible, or a simple dinner with some plates not well-suited for certain meals. Nevertheless, these were in the minority and the vast majority of guests were more than satisfied with their dining experiences at this luxurious hotel.
Rooms
The rooms at Kempinski Hotel Berchtesgaden are highly praised by guests with many describing them as clean, spacious and comfortable. Some rooms come with balconies that offer breathtaking views of the surrounding alpine landscape. The hotel's chic design and elegant ambiance is complimented by the modern and comfortable furnishings. While some guests noted that certain areas of the hotel looked tired and outdated, they also emphasized that the rooms themselves were well-equipped with ample storage space, large bathrooms with both bathtubs and showers and comfortable beds. In general, guests greatly appreciated the luxurious and relaxing atmosphere provided by the room accommodations at Kempinski Hotel Berchtesgaden.
Beds
The guests who have stayed at Kempinski Hotel Berchtesgaden have a lot to say about the hotel beds. Some guests have found the beds to be super comfortable with one guest even describing them as "right bequem". The pillows in the bedroom, however, were not great according to some guests, but the comfortable beds seem to make up for it. Additionally, one guest noted that the beds were stripped at 10 am, which suggests that housekeeping is attentive and thorough. Overall, guests seem to love sleeping on these beds which are described as "naprosto dokonalé ubytování na skvělém místě" or "amazing and friendly staff".
Cleanliness
Travelers who prioritize cleanliness will be pleased with the Kempinski Hotel Berchtesgaden. The hotel is described as "super clean," "impeccable" and "very modern." The housekeeping team is praised for their high hygiene standards and guests appreciate the staff members wearing masks. While a few guests noted some stained carpeted areas or windows with dirt, these instances were rare and did not detract from the overall cleanliness of the hotel. Additionally, many reviewers commented on the spacious and clean rooms with high-quality towels and bedding. The hotel's location and well-maintained breakfast offerings were also praised.
Staff
The staff at Kempinski Hotel Berchtesgaden are consistently praised for their super friendly and helpful service. Guests often mention the professionalism and attentiveness of the staff with many citing their friendliness and willingness to go above and beyond as highlights of their stay. The staff are described as top-notch, always accommodating and making guests feel welcome and valued. The hotel's location, facilities, food and spa services are all highly rated, but it's the staff that truly stand out as exceptional according to guest reviews. They are reported to be well-trained, polite, hospitable and attentive to guest needs, making for a truly enjoyable stay. Even minor service hiccups are quickly overlooked due to the overall excellent experience provided by the kind, courteous and helpful staff.
Spa
The Kempinski Hotel Berchtesgaden boasts a beautiful and extensive spa area, complete with indoor and outdoor pools, a sauna and other wellness facilities. Guests highly recommend the spa with comments praising the staff and amenities. The pool setups offer stunning views of the mountains and drinks service is available for a relaxing break. While some reviewers noted restrictions on access for children, overall, the spa is a highlight of the hotel's offerings.
Pool
The Kempinski Hotel Berchtesgaden boasts a beautiful outdoor pool with spectacular panoramic views that guests absolutely loved. The wellness area is also equipped with a nice indoor pool and spa. Although some guests commented that the pool was a bit small, it was still a great feature. Some guests even mentioned that they couldn't tear themselves away from the warm outdoor pool even in bad weather. Some feedback suggests that the pool area could have a more extensive offering, but overall it was a very special and amazing experience. There were also calls for the addition of an outdoor whirlpool. One or two guests thought that maintenance could have been better.
Family
The Kempinski Hotel Berchtesgaden provides a successful stay for the whole family, even for families with infants as young as 3 months old. The hotel is very child-friendly and provides all necessary baby equipment in each room. There is a nice playground and swings for kids to enjoy. There are many opportunities for the whole family to relax and unwind. The hotel is seeing more and more families with young children each year. Although it is not a designated family hotel, the staff is exceptionally friendly towards children and accommodates their needs. The hotel organizes events such as family birthday parties that are well-planned and organized. The hotel caters to all tastes and the staff goes above and beyond to make the guests' stay as comfortable and enjoyable as possible. However, families with two children may struggle as there are no designated family rooms. Some guests may find the presence of children throughout the hotel overwhelming, especially during meal times.
5 Star
The Kempinski Hotel Berchtesgaden is a perfect example of a five-star hotel. In fact, some guests believe it deserves six or seven stars. The hotel is located in a beautiful mountain setting and provides visitors with a serene and relaxing atmosphere. The staff is friendly and helpful, making solo travelers feel cared for. The facilities are superb with a chic design and elegant ambiance, including a lovely spa and wellness area with a well-heated outdoor pool. Despite some small issues, the hotel's diverse outdoor activities, exceptional service and breathtaking views make it an ideal destination for those seeking a luxurious and memorable experience.
Luxury
If you're looking for a truly luxurious experience in the heart of the Alps, look no further than the Kempinski Hotel Berchtesgaden. The exceptional quality of service from the moment you arrive makes for an unforgettable stay. The splendor of the hotel itself is breathtaking with everything from the rooms to the spa embodying pure luxury. It's not hard to see why so many guests rave that it's the best hotel they've ever visited. The calm and beautifully designed atmosphere of the hotel is a stunning retreat in itself. And with a location that offers a true taste of the alpine lifestyle, it's the perfect place to indulge in luxury and comfort in style.
Yes, Kempinski Hotel Berchtesgaden has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Kempinski Hotel Berchtesgaden.
Yes, Kempinski Hotel Berchtesgaden welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Kempinski Hotel Berchtesgaden.