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Summary of reviewsHotel am Rugard is set in a picturesque forest area, providing a tranquil retreat surrounded by lush greenery and scenic beauty. Its location offers an ideal balance between seclusion and accessibility, being a short walk from the center of Bergen. Guests appreciate the family-friendly environment and the variety of nearby recreational opportunities, including historic sites and festivals. The serene atmosphere of the hotel makes it a perfect spot for relaxation and rejuvenation.
Guests consistently praise the quality and variety of the breakfast offerings at Hotel am Rugard, noting the sumptuous buffet and attentive service. The dining experience continues to impress with the hotel's well-curated dinner menu, which offers a delightful culinary experience. Despite mentions of slightly higher prices, diners find the flavors and quality justify the costs. The restaurant is highly recommended for those who prefer to dine in the comforts of the hotel.
The rooms at Hotel am Rugard are spacious, comfortable, and well-maintained, providing a cozy environment for travelers seeking relaxation in a natural setting. Guests appreciate the clean, modern amenities and comfortable beds, despite a few instances of inconsistent cleaning services. The hotel's cleanliness extends to its common areas, contributing to a tidy and comfortable stay, enhanced by the pleasant outdoor surroundings.
The staff at Hotel am Rugard are frequently praised for their friendliness and attentiveness, contributing significantly to the welcoming atmosphere of the hotel. From check-in to daily service, the team's dedication to guest satisfaction is evident, though minor instances of slow service or occasional errors are noted as exceptions.
Perfect for family getaways, the hotel offers accommodations that cater to families and their pets, complemented by numerous local attractions and activities. The family-oriented hospitality and excellent location make Hotel am Rugard an appealing choice for those traveling with children and pets.
While bed comfort receives mixed reviews, with some guests finding them too firm or worn, the majority of visitors express satisfaction with their overall comfort. Communicating specific preferences when booking could enhance the stay experience in this regard.
Overall, Hotel am Rugard provides a serene and inviting atmosphere with its tranquil location, excellent dining, comfortable rooms, and a staff committed to making every guest's stay enjoyable. Show more
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Categories
3-Star Hotel
This hotel offers complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can enjoy recreation opportunities such as bicycle rentals, a terrace, and a garden. It also features a restaurant and bar.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
Room Types
Single RoomSoundproofed room with satellite TV and a work desk. A hairdryer is provided in the private bathroom.
Double RoomSoundproofed room with satellite TV and a work desk. A hairdryer is provided in the private bathroom.
ApartmentFeatures a separate living area with a sofa bed, desk, and satellite TV. Also has a kitchenette.
Guest Reviews
8.2
Very Good
Location
Nestled in a picturesque forest area, Hotel am Rugard offers a serene retreat with its tranquil surroundings and scenic beauty. Its location is ideal for those seeking a peaceful getaway, surrounded by lush greenery and woodlands that provide a calming atmosphere. The hotel's proximity to both nature and the center of Bergen makes it a convenient spot for exploring the town, while still enjoying the peacefulness of the forest. Guests appreciate the family-friendly environment and the variety of recreational opportunities nearby, including the historic Rugard Tower and the Störtebecker Festival. With quiet trails and vibrant parklands teeming with wildlife, visitors can immerse themselves in nature while enjoying the comforts of the hotel. The beautifully forested area offers easy access to the center of Bergen, about a ten-minute walk away, making it a perfect blend of seclusion and accessibility. Whether visiting during the bustling seasons or the quieter off-season, the hotel provides a tranquil haven for relaxation and rejuvenation.
Breakfast
Hotel am Rugard's breakfast scene draws consistent praise for its quality and variety. Guests delight in a sumptuous buffet that offers an extensive range to suit diverse tastes, ensuring that it leaves nothing to be desired. The breakfast is described as abundant, plentiful, and lovingly arranged, adding a touch of warmth to a fresh start each morning. Reviews highlight the excellent quality of food, with a selection that caters well even to larger groups, such as hungry cyclists. Guests compliment the friendly, attentive staff which enhances the breakfast experience with great service. While a few notes suggest room for more diversity and extension, the general consensus is highly favorable, affirming that the breakfast arrangements and overall dining quality at Hotel am Rugard commendably meet high expectations.
Dinner
Nestled in the comforts of 'Hotel am Rugard,' guests are treated to a culinary experience that is consistently praised for its quality and diversity. The hotel's restaurant emerges as a dining highlight, offering a well-curated menu that delights patrons both during the day and in the evening. With a particular emphasis on the dinner offerings, the cuisine is often described as very good and super delicious. Diners can look forward to a selection that, while perhaps on the smaller side, is deemed both fine and thoughtfully prepared. Dishes are not only savory but also arrive promptly, thanks to the attentive and welcoming staff. The dining experience is rounded off with a delicious breakfast, adding to the overall satisfaction of mealtime at the hotel. Although some mention that the food might be relatively expensive, most agree that the flavors and quality justify the cost, making the in-house restaurant a highly recommended choice for those seeking to enjoy their vacation to the fullest without needing to venture out.
Rooms
Hotel am Rugard offers a remarkable stay with its spacious and comfortable rooms, making it an excellent choice for travelers seeking relaxation amidst greenery. Guests appreciate the large, cozy rooms, many of which are beautifully decorated and equipped with modern amenities. The bathrooms are clean and contemporary, adding to the overall appeal. Both the rooms and apartments receive high praise for their cleanliness and ample size, ensuring a comfortable stay whether for couples or families. Visitors note the comfortable beds that further enhance the restful experience. Despite a few mentions of inconsistent cleaning services, the majority of guests highlight the cozy and well-maintained rooms that contribute to an overall pleasant stay at the hotel. Additionally, the friendly staff and delightful cuisine complement the inviting accommodations, providing a comprehensive and enjoyable experience for guests.
Beds
The beds at Hotel am Rugard receive mixed reviews, with many guests highlighting their comfort and cleanliness. Numerous visitors have described the beds as clean and comfortable, with some specifically noting their satisfaction with the overall comfort level. However, it's important to be aware that a few guests found the beds to be harder than their preference, and there were instances where the mattresses were noted as sagging or heavily worn out. Additionally, one guest mentioned a dislike for the thick pillows provided. While the experience may vary, the hotel seems to offer generally good beds, but it might be beneficial to communicate specific preferences when booking.
Cleanliness
Hotel am Rugard receives praise for its cleanliness and comfort, frequently noted by guests as a highlight of their stay. The rooms and bathrooms are often described as clean, spacious, and tidy, contributing to a comfortable experience. Guests appreciate the well-maintained and neat condition of the rooms, complemented by the hotel's cozy atmosphere and friendly staff, which enhances the overall experience. The hotel's outdoor area also adds to the allure, with its pleasant and green surroundings. While the majority of reviews emphasize cleanliness, a few indicate areas needing improvement, such as the schedule of cleaning services and some worn-out details. Nonetheless, the hotel's location and well-kept premises generally meet guests' standards for a pleasant and tidy environment.
Staff
Hotel am Rugard is frequently praised for its exceptionally friendly and accommodating staff, who contribute significantly to the pleasant atmosphere of the establishment. Guests consistently describe the staff as super nice, attentive, and always willing to help, making sure to assist guests in a kind and competent manner. The service is noted for its attentiveness, particularly during check-in, providing a welcoming touch that enhances the overall experience.
While the reception is occasionally unstaffed after 6 PM, guests are still impressed by the availability and presence of personnel when on duty, often seeming to be available around the clock without being intrusive. The hotel staff are highlighted as polite and competent, adding to the charm of the cozy surroundings of the hotel. A very nice location next to the observation tower further complements the inviting hospitality provided by the staff.
Some minor critiques mention that service can be slow at times and there may be occasional errors in service delivery, but these instances appear to be exceptions rather than the norm. Overall, the staff at Hotel am Rugard receive high marks for their friendliness and helpfulness, making the stay both enjoyable and comfortable.
Family
Hotel am Rugard provides a welcoming environment for families and their pets, making it an ideal choice for those traveling with children and furry companions alike. The hotel offers clean and comfortable accommodations tailored for family needs, ensuring a pleasant stay for guests of all ages. Its family-friendly atmosphere is complemented by the natural allure of its vicinity, offering numerous activities and attractions within a 500-meter radius. The surrounding area is particularly appealing for visitors who bring their dogs, providing fantastic opportunities for exploration and enjoyment for both humans and pets. This combination of family-oriented hospitality and excellent location makes Hotel am Rugard a great option for family getaways.
No, Hotel am Rugard doesn't have any pool.
No, a spa isn't available at Hotel am Rugard.
Yes, Hotel am Rugard welcomes dogs.
No, parking facilities aren't available at Hotel am Rugard.