Bertioga, Av. Anchieta, 11197-23.806235,-46.056672(Show on Map)
7.7
Good
Checkin - Checkout datesSat, 01 Aug - Sun, 02 Aug01 Aug - 02 Aug
1 Room2 Guests
Info
Summary of reviews
Pousada Costa da Riviera PISCINA CLIMATIZADA provides an overall positive yet somewhat mixed experience for its guests. With a convenient location within walking distance to Indaiá Beach and easy access to other popular beaches for those with a car, guests appreciate the proximity to essential amenities such as markets and pharmacies. However, the neighborhood's peripheral nature has raised concerns about noise and safety, particularly during nighttime. Despite these drawbacks, the inn's clean facilities, spacious rooms and excellent breakfast often outweigh these location challenges.
The breakfast at Pousada Costa da Riviera PISCINA CLIMATIZADA stands out prominently, as guests consistently praise its variety and quality, surpassing expectations. From a wide selection of breads, cakes, fruits and natural juices, the breakfast is well-served and fresh, reflecting the diligent efforts of the polite kitchen staff. Minor suggestions for improvement include an earlier start time for breakfast and better air conditioning in the breakfast area, but these do not significantly detract from the positive overall impression.
The rooms at Pousada Costa da Riviera PISCINA CLIMATIZADA are frequently described as spacious, clean and comfortable, featuring functional amenities such as air conditioning and, in some cases, private terraces. Cleanliness is well-maintained, though some guests have noted issues with maintenance, including old or damaged furniture and occasional problems with air conditioning reliability. Despite these minor concerns, the rooms' general spaciousness and cleanliness receive positive feedback.
Cleanliness throughout the inn is mostly commendable with organized and tidy rooms often highlighted. While most guests find the property spotless, some inconsistencies such as moldy odors, older furniture and less well-maintained external areas have been pointed out. Nonetheless, the clean linens and towels contribute to an overall pleasant atmosphere.
The staff at Pousada Costa da Riviera PISCINA CLIMATIZADA is a significant highlight with guests consistently describing them as excellent, attentive and friendly. Exceptional service at the reception and the staff’s willingness to go the extra mile for guest satisfaction are often mentioned. Although there are rare reports of less charismatic interactions, the overwhelmingly positive feedback underscores the staff's dedication to making guests feel welcomed.
Wi-Fi at the inn presents a notable area for improvement. While some guests experience excellent connectivity in common areas, others report poor or inconsistent signals in their rooms, highlighting the need for more reliable internet coverage throughout the property.
The beds also receive mixed reviews. Many guests find them very comfortable, appreciating the quality of bedding and towels. However, issues such as loose or broken bed legs, inadequate bed linens and old or sagging mattresses have been noted, indicating room for improvement in this area.
Overall, Pousada Costa da Riviera PISCINA CLIMATIZADA is appreciated for its spacious clean rooms, excellent breakfast and exceptional staff service. While there are some areas for improvement, particularly regarding Wi-Fi, bed conditions and certain aspects of location and cleanliness, the inn provides a generally positive and comfortable stay for its guests.
Categories
Free Wi-Fi
Pool
Outdoor Pool
Parking
Small
Outdoor Pool
Room Types
Deluxe SuiteThis air-conditioned room features a flat-screen TV and a minibar. Bathroom is private and includes a hairdryer.
SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony, this suite also offers a minibar, a wardrobe and a flat-screen TV. The unit offers 3 beds.
Triple RoomThe unit offers 2 beds.
Double RoomThe unit has 1 bed.
SuiteThe unit has 2 beds.
Guest Reviews
7.7
Good
Review Summaries
Location
Pousada Costa da Riviera PISCINA CLIMATIZADA offers a mixed experience when it comes to location. It's situated within walking distance to Indaiá Beach and provides easy access to other popular beaches like Itaguaré and Guaratuba, making it convenient for those with a car. Guests appreciate the proximity to essential amenities such as markets and pharmacies, highlighting its practical side.
However, several reviews point out that the inn is located in a peripheral, less attractive neighborhood, which some guests found noisy and unsafe, especially at night. The repetitive noise disturbances from nearby streets and loud music at night have been a significant drawback for light sleepers. Additionally, those without a vehicle may find it quite far and inconvenient to reach the beach and the city center.
Despite these issues, the inn is praised for its clean facilities, spacious rooms and excellent breakfast. Overall, the location has its trade-offs, balancing between accessibility and the challenges of being in a less favorable neighborhood.
Breakfast
Pousada Costa da Riviera PISCINA CLIMATIZADA receives numerous positive comments about its breakfast, which guests consistently describe as wonderful, excellent and very good. Many highlight the impressive variety and quality of options available, ranging from breads, cakes and fruits to natural juices. It is well-served, well-made and tasty, often exceeding expectations. Guests appreciate the diligent and polite kitchen staff who ensure everything is fresh and there is quick replenishment. However, there's a common suggestion that breakfast could start earlier, as the current 8 AM start time feels late for some guests. A few reviews mention minor issues like the lack of variety on some days or the absence of air conditioning in the breakfast area. Despite occasional criticisms, the breakfast remains one of the best features of the inn, leaving a strong positive impression on most guests.
Rooms
Pousada Costa da Riviera PISCINA CLIMATIZADA offers spacious and airy rooms that many guests have appreciated for their cleanliness and comfort. The rooms are described as notably large with functional amenities and some even feature private terraces. Cleanliness is frequently highlighted with numerous mentions of well-maintained environments, tidy spaces and clean bathrooms equipped with great showers. Air conditioning is available in the rooms, though its reliability has been inconsistent with several guests noting issues such as leaks and malfunctioning units.
While the majority of reviews praise the spaciousness and organization of the rooms, there are a few criticisms regarding maintenance – including old and damaged furniture, stains from leaks or mold on the walls and occasional issues with bedding cleanliness. The location of some rooms near the street has resulted in noise complaints. Additionally, there have been remarks about strong smells and delayed room readiness due to cleaning procedures.
Overall, despite some areas needing improvement, many guests found the rooms comfortable and pleasant, applauding their spaciousness and cleanliness. The inn also boasts beautiful common areas such as a pool and good parking facilities, contributing positively to the overall guest experience.
Beds
Pousada Costa da Riviera PISCINA CLIMATIZADA offers a mixed experience when it comes to their beds. Many guests find the beds very comfortable with some noting that the beds and pillows are very good. High-quality bedding and towels have been appreciated and several reviews highlight the comfort of the beds, contributing to a good night's sleep. However, there are some drawbacks. Some beds had loose or broken legs and several guests mentioned issues with the bed linens, such as sheets without elastic that easily come off and stained or moldy bedding. Additionally, some mattresses were reported to be old, sagging and overly soft, leading to uncomfortable sleep for some visitors. Despite these issues, when the beds are in good condition, they generally receive positive feedback. Thin walls were also mentioned, causing disturbances from neighboring rooms.
Cleanliness
Pousada Costa da Riviera PISCINA CLIMATIZADA generally receives positive feedback regarding its cleanliness. Guests often praise the rooms for being very clean and organized, highlighting the meticulous attention to maintaining an immaculate environment. The beds are often described as being made with clean linens and towels, contributing to a tidy and pleasant atmosphere.
However, there are some notable inconsistencies. While many guests appreciate the spotless rooms and well-maintained areas, others have reported issues such as moldy odors, visibly old and damaged furniture and inadequate cleaning during their stay. Additionally, some have found the external areas, including the pool, to be less well-kept with observations of dirt and neglect in certain parts of the property.
Overall, while many aspects of cleanliness at Pousada Costa da Riviera PISCINA CLIMATIZADA are commendable, there are occasional lapses that detract from an otherwise positive experience.
Staff
At Pousada Costa da Riviera PISCINA CLIMATIZADA, the guest reviews consistently emphasize the exceptional quality of the service provided by the staff. Descriptions such as excellent, very attentive and super friendly are frequently mentioned, highlighting the team's dedication to making guests feel welcomed and valued. Guests particularly appreciated the attentiveness and politeness of the employees, noting them as helpful, courteous and accommodating.
Specific staff members were highlighted for their warm service; notably, the reception staff were commended for their attentiveness and excellent service. The overall hospitality exceeded expectations with staff often going the extra mile to ensure guest satisfaction, such as delivering pizzas to rooms and managing a more than complete breakfast setup.
However, a few reviews indicated occasional lapses, citing some inadequately trained staff and a lack of charisma in certain interactions, although these were outliers compared to the overwhelmingly positive feedback. Despite these isolated issues, the general consensus celebrates the Pousada Costa da Riviera PISCINA CLIMATIZADA staff as exceptionally polite, friendly and attentive, making guests feel thoroughly accommodated during their stay.
Wi-Fi
While Pousada Costa da Riviera PISCINA CLIMATIZADA boasts many positive attributes, the Wi-Fi situation is an area where guests have voiced some concerns. The signal quality varies with some guests noting excellent Wi-Fi in common areas, while others reported poor or nonexistent connectivity in their rooms. This inconsistency can be problematic, particularly for those needing reliable internet for work or personal use. Some guests were inconvenienced by the lack of Wi-Fi in their rooms, while others mentioned difficulties accessing the Wi-Fi password or encountering weak signals even when connected. Improvements in the Wi-Fi service, especially extending reliable coverage to all rooms, could greatly enhance the overall guest experience.
FAQ
Yes, Pousada Costa da Riviera PISCINA CLIMATIZADA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pousada Costa da Riviera PISCINA CLIMATIZADA.
No, Pousada Costa da Riviera PISCINA CLIMATIZADA doesn't allow dogs.
Yes, parking facilities are available at Pousada Costa da Riviera PISCINA CLIMATIZADA.
No, Pousada Costa da Riviera PISCINA CLIMATIZADA doesn't have a gym.
