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Summary of reviewsBarceló Bilbao Nervión garners praise primarily for its outstanding location along the scenic Nervion River, offering easy access to Bilbao's historic Old Town and the Guggenheim Museum. This strategic position makes it a convenient base for exploring the city's major attractions, such as museums and local landmarks, on foot. Guests appreciate the hotel's peaceful ambiance despite its proximity to the bustling city center. The location’s blend of cultural, historical and modern experiences, alongside quick access to public transportation, shops and restaurants, is a significant highlight.
Breakfast at the hotel is another standout feature with an extensive and delicious array of options catering to diverse tastes. Guests describe the breakfast as generous and of high quality, praising both the variety and the friendly, helpful service provided by the breakfast staff. Although some find the cost slightly high, many believe it offers good value for money, enhancing the overall dining experience.
The dinner experience receives mixed feedback. While the food quality and variety are highly praised, especially the local cuisine, some guests find the dinner options limited and not sufficiently accommodating for non-fish and vegetarian eaters. Service in the cafeteria and the late opening time of the restaurant are areas for potential improvement. Nevertheless, the restaurant is generally well-regarded for its pleasant atmosphere and value for money.
Rooms at Barceló Bilbao Nervión are frequently commended for being modern, clean and spacious, equipped with ample storage and practical amenities. Guests enjoy the peaceful ambiance and effective soundproofing, contributing to a restful stay. While there are occasional comments about smaller rooms or those with less appealing views, the overall consensus is positive with many appreciating the cleanliness and functional design of the rooms.
The hotel's cleanliness is consistently praised with guests noting the spotless environment and high standards of hygiene maintained throughout. Daily housekeeping ensures rooms remain pristine with the overall atmosphere described as fresh and inviting.
Staff at Barceló Bilbao Nervión are recognized for their friendliness, helpfulness and professional service, especially at the reception. While there are some reports of less attentive service during peak times, the general sentiment is one of satisfaction with the warm and welcoming personnel, making for a pleasant stay.
Wi-Fi at the hotel receives mixed reviews. Many guests appreciate the strong and reliable connection in public areas and rooms, but some report issues with inconsistency and weak performance, particularly in guest rooms, highlighting an area for improvement.
The gym, though small and with limited equipment, is seen as a useful amenity for those looking to maintain their fitness routines. It remains a valued feature along with the small spa facilities available.
Parking at the hotel is convenient but comes at a high cost. Guests appreciate the secure and well-organized underground garage, though the €27 per night fee is a common point of contention. Limited parking capacity also means advance reservations are advisable.
For families, the hotel offers spacious connecting rooms and family suites, catering well to those traveling with children. The staff's readiness to accommodate family-specific requests and the thoughtful room designs contribute to a comfortable and hassle-free stay, making the hotel a preferred choice for family vacations.
Finally, the beds at Barceló Bilbao Nervión receive high marks for comfort and spaciousness. The large, king-size beds are frequently mentioned as a highlight, providing a cozy and inviting atmosphere for a good night’s sleep with minimal complaints.
In summary, Barceló Bilbao Nervión excels in location, breakfast quality, room comfort, cleanliness and staff service, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Bilbao. Show more
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Categories
Hotel for Honeymoon
Located in Bilbao, this hotel offers comfortable accommodations and excellent amenities, ideal for a relaxing honeymoon. Its central location provides easy access to the city's attractions, while the hotel's services ensure a pleasant and convenient stay. The combination of comfort and accessibility makes it a great choice for couples.
Family Friendly Hotel
This hotel is well-located and offers amenities suitable for families. Its proximity to the city center and family attractions makes it a convenient choice.
Hotel near Nightlife Spots
Barceló Bilbao Nervión is near the Muelle de Ripa and Muelle Marzana. It is in proximity to various bars and restaurants.
Business Hotel
This hotel offers a complete range of facilities and services for hosting conferences, conventions and all types of banquets and celebrations. It is perfectly connected to the train station Termibus station and the airport, making it the perfect hotel for business trips or urban tourism.
Hotel with Parking
This hotel is in Bilbao and features parking, offering modern accommodations and easy access to the city's attractions. The parking facility is a plus for travelers with vehicles.
Accessible Hotel
This modern hotel provides fantastic wheelchair access throughout its grounds, including 12 total adapted rooms. It features an accessible toilet on the ground floor, an adapted internet point with a Jaws voice system, and accessible parking with specific dimensions. The main entrance has an access ramp and automatic sliding doors.
Hotel with Gym
This hotel provides gym facilities for guests. It offers comfortable accommodations and is located near Campo Volantin.
4-Star Hotel
The Barceló Bilbao Nervión offers comfortable accommodations and is known for its convenient location near the Nervión River. It provides easy access to Bilbao's attractions and is a popular choice for both business and leisure travelers.
Romantic Hotel
Room Types
Deluxe Single RoomThis air-conditioned room features free Wi-Fi, satellite TV, a minibar and a private bathroom with hairdryer and free toiletries.
Superior Double RoomThis air-conditioned room features 1 large double bed or 2 single beds. There is free WiFi, satellite TV, a minibar and a private bathroom with hairdryer and free toiletries.
This room can accommodate a maximum of 2 guests.
Family RoomThis air-conditioned family room features 2 single beds. There is free Wi-Fi, satellite TV, a minibar and a private bathroom with hairdryer and free toiletries.
Suite with ViewThis suite offers views of the Nervion Estuary. There is a large separate lounge with a sofa bed.
Two Connecting Double RoomsThis family room consists of 2 connected rooms. The room has 1 room with 2 single beds plus 1 room with 1 double bed and a private bathroom.
Suite with River ViewThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
The reviews of Barceló Bilbao Nervión highlight the hotel's exceptional location as a prime feature. Situated along the scenic Nervion River, the hotel offers easy walking access to both the historic Old Town and the modern Guggenheim Museum, placing guests in the heart of Bilbao’s main tourist spots. Reviewers consistently praise the hotel's central position, enabling visitors to explore the city's attractions, including the city center, museums and local landmarks, all within a short stroll.
Guests appreciate the convenient base for walking tours with many noting the beautiful riverfront promenade as a perfect starting point for exploring both the old and new parts of the city. The hotel's centrality also allows for quick access to public transportation, restaurants and shops, enhancing the overall tourist experience.
The location isn't just praised for its convenience but also its tranquility, offering a peaceful retreat despite being in the bustling city center. Visitors frequently mention the comfortable and modern facilities, making it an ideal option for both leisure and sightseeing. The proximity to the Guggenheim Museum, the Casco Viejo and various boat trips offers a balanced experience of cultural, historical and contemporary Bilbao.
Overall, the hotel’s strategic and picturesque location garners high marks, making it a favored choice for travelers keen on discovering Bilbao by foot.
Breakfast
Barceló Bilbao Nervión is praised for its exceptional breakfast offerings, consistently receiving high marks from guests. The breakfast buffet is notably extensive, boasting a wide variety of choices that cater to diverse tastes, including fresh fruits, cold cuts, local specialties and various savory and sweet options. Guests frequently highlight the quality and abundance of the food, describing it as delicious, generous and well-prepared.
Despite occasional comments about the breakfast area being crowded and sometimes noisy, the overwhelming sentiment is positive. The selection is often described as fantastic with an impressive array that includes something for everyone. Additionally, the breakfast staff receive commendations for their friendly and helpful service, which enhances the overall dining experience.
Price is a point of contention for some guests with a few finding the cost of breakfast to be on the higher side. However, many still believe it offers good value for money given its quality and variety. The hotel's offerings include complimentary snacks and beverages, which some guests appreciate. There are minor critiques such as the quality of coffee and certain hot foods, but these do not significantly detract from the overall positive feedback.
In summary, Barceló Bilbao Nervión's breakfast is a standout feature, loved for its extensive selection, excellent quality and generous portions, making it a highlight of many guests' stays.
Dinner
The dining experience at Barceló Bilbao Nervión receives mixed feedback from its guests. Positively, many guests highlight the excellent quality and variety of the dinners, often describing the food as delicious, amazing and outstanding. The restaurant itself is highly recommended with several reviews appreciating the pleasant dining atmosphere and the wide selection of local cuisine. A notable aspect is the value for money offered by the restaurant, which resonates well with many diners.
However, some guests find the dinner options to be limited and in need of improvement, especially for non-fish and vegetarian eaters. The 8:30 PM opening time for the restaurant is also considered late by some, despite aligning with Spanish dining customs. Service at the cafeteria has been reported as lacking at times and the limited casual food options in the bar and restaurant add to the inconveniences faced by some patrons.
Additionally, some reviews mention that certain meals were not up to par with complaints about poorly prepared dishes and occasional service issues. Despite these drawbacks, the overall impression of the dining experience at Barceló Bilbao Nervión is largely positive with numerous guests recommending the restaurant for its excellent food quality and satisfying dining experiences.
Rooms
Barceló Bilbao Nervión receives widespread praise for its comfortable, clean and spacious rooms. Most guests find the rooms to be modern and well-equipped with ample storage space, large beds and practical amenities like a fridge and kettle. Many visitors also appreciate the quiet atmosphere and effective soundproofing, ensuring a peaceful stay. The walk-in showers, modern design and cleanliness are consistently highlighted as positives.
However, some rooms are noted to be small or facing unattractive inner courtyards, which can feel cramped or lacking in natural light. There are occasional criticisms regarding outdated decor and minor maintenance issues such as leaking showers or faulty air conditioning. Despite these drawbacks, the overall impression is that the rooms are functional, cozy and well-suited for both business and leisure stays.
Guests often commend the hotel's great location near the river and landmarks like the Guggenheim Museum, adding to the convenience. The excellent breakfast and attention to detail in room amenities further enhance the experience. While there is some variability in room quality with a few rooms described as less tidy or smaller than expected, the general consensus remains positive, making Barceló Bilbao Nervión a solid choice for travelers seeking comfort and convenience in Bilbao.
Beds
Barceló Bilbao Nervión consistently impressed guests with the comfort and spaciousness of its beds. Many noted the beds were very comfortable with some describing them as exceptionally comfortable or even the most comfortable they had ever experienced. The size of the beds was another highlight with guests frequently mentioning the presence of huge, king-size and extra-large beds that contributed significantly to a restful stay. Pillows also received praise for their comfort, enhancing the overall sleeping experience. Instances of less favorable feedback were minimal with only occasional mentions of beds being too soft or, conversely, a bit hard. Overall, the bedding at Barceló Bilbao Nervión is highly regarded, providing a cozy and inviting atmosphere for travelers seeking a good night's sleep.
Cleanliness
Nestled in the heart of Bilbao, Barceló Bilbao Nervión stands out with its immaculate cleanliness, offering both modern amenities and comfort. Guests repeatedly commend the hotel for its spotless environment, noting that everything from the rooms to the common areas is consistently well-maintained. Daily housekeeping ensures that rooms remain pristine with spacious, contemporary designs that contribute to a fresh and inviting atmosphere. Visitors particularly appreciate the high standards of hygiene upheld throughout the hotel, including both the facilities and the rooms, describing their experience as one of perfect cleanliness.
While there are occasional mentions of areas that could benefit from deeper cleaning, such as the reception area and some ventilation grills, the general consensus underscores excellent overall cleanliness. Housekeeping's dedication to maintaining a high standard is clearly evident with many guests highlighting that their rooms were cleaned daily and kept in impeccable condition. The hotel’s commitment to hygiene fosters a comfortable and safe stay, making it a preferred choice for travelers who value clean and well-maintained accommodations.
Staff
Barceló Bilbao Nervión has garnered substantial praise for its staff, who are frequently described as friendly, helpful and attentive. Guests often highlight the professionalism and efficiency of the reception team, commending their prompt and courteous service. The receptionists are noted for being particularly accommodating, often providing thorough assistance and making check-in a smooth process.
Many reviews mention the overall kindness and politeness of the hotel staff, underscoring their willingness to go the extra mile. The room service and housekeeping teams are also praised for their promptness and courteous demeanor. Guests appreciate the staff's readiness to fulfill requests and provide additional help when needed.
While the vast majority of guests had positive interactions with the staff, a few reviews pointed to occasional lapses in friendliness and efficiency, especially during peak times when the hotel was crowded. Some bar and restaurant staff were noted to be less attentive, which suggests room for improvement in these areas.
Despite these minor inconsistencies, the prevailing sentiment among guests is one of satisfaction with the hotel's customer service. The dedicated staff at Barceló Bilbao Nervión seem committed to ensuring a pleasant stay for their guests, earning the hotel a reputation for having warm, welcoming and highly professional personnel.
Wi-Fi
Guests of Barceló Bilbao Nervión have expressed a range of experiences regarding the hotel's Wi-Fi. On the positive side, many appreciated the good and strong wifi connection available throughout the facility, including strong internet in both the lobby and rooms. Several reviews highlighted the ease and effectiveness of connecting to the network and praised the high-speed, stable connections they encountered. The free Wi-Fi service was often described as impressive and satisfactory.
However, there were also numerous reports of issues with Wi-Fi reliability, especially in the guest rooms. Some encountered weak or intermittent connections that required restarting, while others found the Wi-Fi performance to be unsatisfactory or non-existent at times. A few guests noted that the Wi-Fi was not reliable enough to support streaming devices like Chromecast and occasional poor internet speed was a recurring problem.
Overall, while the hotel's Wi-Fi received commendations for its strong performance in many instances, there is significant room for improvement to ensure consistent and reliable connectivity throughout the hotel.
Gym
Barceló Bilbao Nervión offers a gym that guests appreciate for its good facilities and functionality. Though the fitness room is noted to be somewhat small with a limited selection of equipment, it remains a valued feature for those looking to maintain their fitness routines while traveling. The gym is described as functional, providing a decent option for a workout. Additionally, there are small spa facilities available, adding a touch of relaxation to the overall experience. Despite some limitations, the gym and spa areas contribute positively to the hotel's amenities.
Parking
The parking situation at the Barceló Bilbao Nervión hotel has received mixed feedback from guests. Many appreciated the convenience of having parking available directly under the hotel, citing it as ample, well-organized and easily accessible. The underground garage was particularly noted for its spacious and clean environment, making it a secure option for guests.
However, the high cost of parking was a significant drawback for many. The fee of €27 per night was frequently described as excessive and pricey with several reviews suggesting that the cost was unjustifiable. Additionally, the parking capacity appeared to be limited, often leading to full occupancy and advising guests to make reservations in advance. Despite the availability of onsite parking, some guests reported challenges in finding a spot, especially at the last minute, which sometimes forced them to seek alternative parking arrangements in nearby public garages.
Overall, while the convenience of an onsite underground parking garage was appreciated, the high costs and occasional lack of available spaces were recurring issues for guests at the Barceló Bilbao Nervión.
Family
Barceló Bilbao Nervión is an excellent choice for families looking to explore Bilbao with ease and comfort. The hotel offers spacious connecting rooms and family suites that are perfect for accommodating families of various sizes. Guests have praised the hotel for its family-friendly service and timely arrangement of family rooms, ensuring an efficient and seamless stay.
The rooms are well designed for families with some suites comfortably housing up to four people. The hotel's readiness to cater to family-specific requests, such as providing essentials and courtesy sets for children, contributes to a hassle-free experience. In particular, families found the additional space and thoughtful room partitions valuable for privacy and comfort.
While some aspects, such as the late meal availability for children, have posed minor challenges, the overall feedback about room size, comfort and amenities has been positive. The comfortable beds, useful in-room details and excellent showers have been highlighted as standout features. The staff's friendly nature and helpfulness, especially during late-night arrivals, have also added to the positive experience.
Barceló Bilbao Nervión serves as a great starting point for exploring the city and comes highly recommended for family vacations. Guests have appreciated the friendly atmosphere, making it a delightful destination for family stays.
4 Star
Barceló Bilbao Nervión presents a generally commendable four-star experience, aligning well with the expectations set by its rating. The hotel's facilities and services are largely praised for delivering the quality associated with a four-star standard with many guests highlighting it as perfect for a four-star stay. The breakfast offerings receive exceptional accolades, frequently being described as above average and well above the typical standard for a hotel in this category.
The hotel's central location is another positive aspect, providing guests with easy access to the city. Many reviews also note the good value offered by the hotel's facilities and services.
Despite these strengths, there are several concerns that guests feel detract from the overall four-star experience. Common issues include the absence of a wine list and a lack of certain room amenities, such as bidets and smart TVs. Noise privacy, indifferent reception service and some details which fall short of expectations, such as uncomfortable pillows and outdated room components, are frequently mentioned as areas needing improvement.
Although the hotel's parking service can be convenient, it is often cited as overly expensive with guests suggesting better options exist nearby. Additionally, while the breakfast is highly regarded, the associated cost is sometimes seen as excessive.
Overall, Barceló Bilbao Nervión maintains a reliable and satisfactory four-star experience but could benefit from addressing these highlighted shortcomings to fully meet guest expectations for its category and price point.
Accessible
Barceló Bilbao Nervión is highly regarded for its accessibility, making it an excellent choice for guests with disabilities. The hotel's location is easily accessible and within perfect walking distance of key city attractions. The overall facility accessibility is exceptional, ensuring that moving around the hotel is straightforward. Taxis are readily available, further enhancing the convenience for visitors. The hotel is complemented by good wheelchair-accessible facilities, underscoring its commitment to accommodating guests with varied mobility needs.
No, Barceló Bilbao Nervión doesn't have any pool.
No, a spa isn't available at Barceló Bilbao Nervión.
No, Barceló Bilbao Nervión doesn't allow dogs.
Yes, parking facilities are available at Barceló Bilbao Nervión.