Hotel Meliá Bilbao
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Summary of reviewsHotel Meliá Bilbao is celebrated for its strategically central location, which allows guests to easily explore Bilbao's main attractions such as the Guggenheim Museum, Euskalduna Theatre and the historic city center, all within walking distance. The hotel is nestled near scenic parks and the river, offering tranquility while still being close to dining, shopping and public transportation options. This prime location, coupled with comfortable rooms and welcoming staff, makes it a preferred choice for convenient and comfortable stays.
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Hotel Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Hotel Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Hotel Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
Categories
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Hotel Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Hotel Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Hotel Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
Luxury Hotel
This 5-star hotel boasts a distinctive architectural design by Ricardo Legorreta and features an outdoor heated rooftop pool with panoramic city views. Guests can enjoy a spa and wellness center, an exquisite restaurant, and luxurious marble bathrooms, providing top-drawer comfort.
Hotel Taking Steps Towards Sustainability
Hotel Meliá Bilbao has received an environmental certificate. This certification indicates that the hotel has implemented measures to manage its environmental impact according to recognized standards.
Hotel for Honeymoon
Located in Bilbao, this hotel offers modern accommodations and excellent amenities, perfect for a comfortable and convenient honeymoon. Its central location provides easy access to the city's attractions. The hotel's reliable service and contemporary design make it a solid choice for couples.
Family Friendly Hotel
The hotel provides spacious family rooms and connecting rooms, ensuring ample space and privacy. It also has a pool for relaxation and recreation.
Romantic Hotel
A modern and stylish hotel in Bilbao, it offers comfortable rooms and great amenities. Its location near the city's attractions makes it suitable for a romantic city getaway.
Hotel with Swimming Pool
The hotel has a heated outdoor pool on the 6th floor that remains open until 10 PM, alongside a sauna. The heated pool is maintained at a comfortable 30 degrees, making it ideal even in cooler months.
Heated Pool Panoramic View Pool Outdoor Pool
Business Hotel
This hotel is located opposite the Congress Palace and combines comfort, quality and service. It's a good option for business and pleasure trips.
Hotel with Gym
This hotel is likely to have a well-equipped gym, providing guests with a range of fitness options. The hotel's focus on guest satisfaction extends to its fitness facilities, ensuring a convenient and effective workout experience.
5-Star Hotel
Situated next to the Bilbao Estuary and close to the Guggenheim Museum, this hotel offers a place to relax and savor Basque gastronomy. It is also family-friendly, making it a great option for those traveling with children.
Hotel with Outdoor Pool
This 5-star hotel is known for its outdoor pool, which is located on the sixth floor and offers good views. The pool is heated, with a semi-indoor section that maintains the water at a comfortable 30 degrees.
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Panoramic View Pool
Hotel with Heated Pool
Guest Reviews
Hotel Meliá Bilbao boasts an excellent, strategically central location, praised consistently by guests for its convenience and beauty. You can easily explore Bilbao on foot with most major attractions, including the iconic Guggenheim Museum, the Euskalduna Theatre and the city's historic center, just a short walk away. The surrounding area is scenic and quiet, yet close to a tram stop for added convenience. The hotel is nestled near lovely parks, the river and various dining and shopping options, making it a prime base for both leisure and exploration. Access to public transportation is straightforward, ensuring smooth travel within the city and to the airport. Complementing its prime location, the hotel offers comfortable rooms and welcoming staff, making it a preferred choice for a comfortable and convenient stay in Bilbao.
Hotel Meliá Bilbao is highly acclaimed for its breakfast offerings, receiving glowing reviews from numerous guests. The breakfast buffet is described as amazing with many praising its extensive variety and high quality. Options abound, ranging from fresh fruits and pastries to savory delights like meats and cheeses. There is also an abundance of exotic and international specialties that cater to all tastes.
The buffet is not only diverse but also plentiful and well-organized, ensuring a satisfying and pleasant dining experience. Many reviewers mention that the breakfast is one of the best they have ever had in any hotel, highlighting the impressive selection and the excellent quality of food. Items such as freshly made waffles, fresh fruit juices and even specialty items like salmon and cake are common favorites.
Despite the overwhelmingly positive feedback, some guests noted that the hot food could be improved and a few mentioned the breakfast price as quite high. However, these minor criticisms are overshadowed by the overall praise for the buffet's richness and variety. The breakfast service is also commended for its friendly and helpful staff, contributing to the excellent dining experience.
In summary, the breakfast at Hotel Meliá Bilbao is frequently described as superb, gargantuan and even spectacular, making it a standout feature of the hotel. From the wide selection and quality food to the attentive service, it leaves a remarkable impression on guests.
Hotel Meliá Bilbao presents a mix of experiences when it comes to dining with opinions ranging from exceptional to disappointing. The restaurant receives numerous accolades for its excellent food with mention of delicious breakfasts and exquisite dinner offerings. Many guests highlight the gastronomic services, pointing out establishments like the Basque restaurant Aizian as a must-visit for its outstanding meals.
However, the hotel also faces criticism for its dining hours, which some find inconvenient and a perceived lack of variety in the menu. The cost of food is also a common concern with some guests finding it expensive given the quality. The limited options on the half-board menu and the short menus have led to dissatisfaction for some. Additionally, incidents of poor service, such as long waits and hurried clearing of dishes, detract from the dining experience.
On the food quality front, there are mixed reviews: some praise the high standards, while others point out disappointments like burned room service items or food described as poor and not up to a five-star standard. External restaurant management and limited room service options also contribute to some guests' frustrations, especially those arriving late who find no dining options available.
In summary, while Hotel Meliá Bilbao boasts a great restaurant with many satisfied diners, there is room for improvement in service consistency, menu variety and value for money to meet all guests' expectations.
Hotel Meliá Bilbao offers ample and spacious rooms that frequently feature beautiful views, ranging from cityscapes to river panoramas. Most guests commend the rooms for their size and comfort, giving special mention to the large bathrooms often equipped with both bathtubs and showers. The beds are typically highlighted as very comfortable, contributing to an overall pleasant stay.
Many rooms include desirable amenities like coffee makers, balconies and modern decor. The cleanliness of the rooms generally receives positive feedback with numerous visitors noting the functional and aesthetically pleasing design of both the rooms and bathrooms. The overall spaciousness and thoughtful layout of the accommodation make it a favored choice for families and those seeking a bit more room.
However, some guests note that the rooms show signs of wear and tear with outdated furniture and fixtures being a common issue. Maintenance concerns, such as inconsistent shower temperatures and minor damages, have been mentioned. While the hotel's decor is appreciated for its modern style, many feel it is in need of a refresh to truly meet five-star expectations.
Despite these critiques, the broad consensus is that the rooms are comfortable, clean and offer a good balance of space and amenities, making Hotel Meliá Bilbao a generally good choice for travelers looking for a comfortable stay in a well-located hotel.
Hotel Meliá Bilbao has earned a strong reputation for its exceptional bedding. The recurring theme across guest reviews emphasizes the high comfort level of the beds, often described as very comfortable, super comfortable and even delicious. Guests frequently mentioned the king-size beds as phenomenal, spacious and cozy, contributing to a relaxing stay.
Many guests praised the bedding quality, highlighting it as excellent, fresh and high quality. The mattresses also received positive remarks for being comfortable and supportive. However, a few guests pointed out that some mattresses were too soft or sunken in places, indicating a degree of variability in experiences.
Despite minor criticisms regarding certain beds being too small or soft, the overall impression remains overwhelmingly positive. The rooms are noted to have large and comfortable beds, often described as huge with a few reviewers considering them the best beds encountered in hotels.
Combining comfort with cleanliness, the beds at Hotel Meliá Bilbao contribute significantly to a restful and enjoyable stay, making it a noteworthy choice for travelers prioritizing a good night's sleep.
Hotel Meliá Bilbao showcases an impressive standard of cleanliness in many guest spaces with numerous reviews highlighting spotless and very clean rooms, bathrooms and common areas. Guests often found the hotel immaculate and the beds extremely comfortable. The cleanliness of the hotel's overall facilities is frequently praised, adding to a sense of comfort and satisfaction.
However, there are recurrent issues related to specific areas and instances where the level of cleanliness did not meet expectations. Some guests reported rooms requiring better cleaning with mentions of dust, hair and to some extent, unpleasant odors. While many bathrooms were described as pristine, there were instances of mold and insufficiently cleaned surfaces noted by other visitors.
Moreover, the common areas like the lobby and the carpets occasionally fell short of the high standard set by other parts of the hotel. A few reviewers pointed out the need for a more rigorous or consistent cleaning regimen in certain areas, hinting that the overall cleanliness might not universally reflect a 5-star hotel experience.
In summary, while a significant number of guests commend Hotel Meliá Bilbao for its commendable cleanliness, sporadic issues emphasize the need for improved and consistent cleaning practices to fully align with the high expectations typically associated with a five-star hotel.
Hotel Meliá Bilbao consistently receives high praise for its commendable staff. Numerous reviews highlight the staff's friendliness, noting that they are welcoming, courteous and always willing to assist. Guests frequently describe the team as professional and efficient, emphasizing the exceptional treatment they receive from the moment they check in to their departure. The reception staff, in particular, stands out for their helpfulness and polite demeanor.
Many guests appreciate the personalized and attentive service with several mentioning that the staff's attentiveness makes their stay comfortable and enjoyable. The housekeeping staff also receives positive feedback for maintaining cleanliness and being pleasant and respectful.
However, there are occasional mentions of areas needing improvement, such as language barriers with some staff members and less-than-ideal service in the restaurant. Despite these few critiques, the overall sentiment is overwhelmingly positive with guests repeatedly commending the staff for their kindness, professionalism and proactive assistance.
Travelers laud the staff as a significant asset to the hotel, contributing substantially to a pleasant and memorable stay at Hotel Meliá Bilbao.
Hotel Meliá Bilbao's WiFi experiences are mixed, reflecting both strengths and areas needing improvement. The complimentary WiFi service is appreciated by guests with a number of reviews highlighting that the internet connection is good, works well and even described as great or high-speed at times. There is coverage throughout the hotel and some guests reported no issues at all with the WiFi during their stay.
However, the feedback also underscores several concerns. Some rooms face challenges with WiFi strength and reliability with connections described as weak, unstable or spotty. Inconsistent signal and slow internet speeds are noted and at times, the WiFi didn't reach all rooms or required guests to position themselves strategically to connect, such as staying near the door. There were mentions of an internet outage allegedly affecting the entire neighborhood, which impacted the hotel's service for a couple of days.
Overall, while the hotel provides free WiFi access, its performance varies across different areas and there is a noted opportunity for enhancements to ensure a more dependable and robust connection for all guests.
The gym at Hotel Meliá Bilbao has generally received positive feedback from guests. Described as very good, fantastic and excellent, the fitness center stands out for its modern and well-equipped facilities. Visitors appreciated the variety of machines available, the cleanliness and complimentary water bottles. The gym is conveniently open 24 hours, allowing guests flexibility in their workout schedules, though some have noted that the hours could be extended further. The pool and gym areas together provide a comprehensive wellness experience and the combination of these facilities has been particularly praised.
However, a few reviews mentioned areas for improvement. Some visitors felt that the gym equipment was outdated or needed renovation, noting instances of faulty machines. Additionally, the cleanliness could be enhanced as weights were sometimes left out of place. Despite being small for some guests, many still found it complete and suitable for a hotel gym. Overall, the gym at Hotel Meliá Bilbao offers a good fitness experience complemented by amenities like the sauna and pool, though minor updates and better maintenance could enhance the guest experience further.
Hotel Meliá Bilbao boasts a small yet impressive pool located on the 6th floor, providing guests with breathtaking panoramic views of the city. Despite its size, the pool is a recurring highlight, frequently described as lovely, clean and well-maintained. Its unique semi-indoor, semi-outdoor design complements a consistently heated temperature, making it enjoyable even during colder months. Guests appreciate the serenity and relaxation offered by the pool and sauna area.
The pool's location on the 6th floor adds an element of surprise and exclusivity, enhancing the overall experience with stunning vistas. The accessibility of the pool throughout the year, albeit with a necessary reservation, ensures a controlled and pleasant environment, though it can get crowded at times.
While some reviewers found the pool to be on the smaller side, most acknowledged the excellent upkeep and special ambiance it provided. The heated aspect of the pool, maintained at around 29-30 degrees Celsius, adds to its allure, particularly as an outdoor relaxation spot.
In summary, although the pool at Hotel Meliá Bilbao might not accommodate large crowds comfortably, its exceptional views, consistent cleanliness and unique design make it a delightful feature of the hotel, offering a memorable experience for those visiting.
Hotel Meliá Bilbao offers a range of parking options, but guest experiences highlight some challenges, especially regarding cost and availability. While on-site parking is readily available, it often comes with a high fee of up to 24 euros per night. For those with larger vehicles, the underground parking spaces can be particularly tight and difficult to navigate due to numerous poles and narrow ramps.
Despite these drawbacks, the underground parking is centrally located and secure, features appreciated by some guests. However, it's not uncommon for the hotel's parking to be full, requiring guests to seek alternative parking solutions nearby, which are often less expensive. For example, there's a nearby parking option for around 15 euros per 24 hours.
Guests also noted that while the underground garage offers good and secure conditions, it can become crowded and navigating with luggage can be tricky. Those driving larger vehicles or VW buses mentioned that the hotel's parking facility is a bit tight but manageable.
Overall, while the parking facilities at Hotel Meliá Bilbao are convenient and secure, they can be quite expensive and sometimes challenging to use due to space limitations and high occupancy rates. Finding a parking spot nearby and planning ahead for parking costs can ensure a smoother experience.
Hotel Meliá Bilbao offers several convenient amenities for electric vehicle owners. Guests have access to EV charging stations in the hotel garage, allowing for easy and efficient charging. The facilities are designed to support electric vehicles well with payment for charging services facilitated through an app, making the process straightforward. The availability of EV charging points makes it a viable option for electric car drivers visiting the hotel. Overall, Hotel Meliá Bilbao provides reliable and efficient EV charging options, adding to the convenience for guests traveling with electric vehicles.
Hotel Meliá Bilbao proves to be an excellent choice for families, offering a variety of amenities that cater specifically to those traveling with children. The hotel provides spacious family rooms, some of which can be transformed into adjacent rooms, making it convenient for families with young children. Although a few family rooms might seem a bit outdated, the overall comfort and large bathrooms with bidets make up for it.
Families rave about the rooftop pool, which is a hit among kids. There's also a family-friendly atmosphere throughout the hotel, ensuring that both children and parents feel welcome and at ease. The breakfast buffet is particularly noteworthy, featuring a varied menu that caters to children and many families appreciated the thoughtful touches for special occasions, such as a birthday surprise for a child.
The hotel’s location is ideal for a family vacation, making it easy for families to travel around with young children. The accommodating staff is very attentive to families' needs and the hotel is equipped to handle outings with baby strollers and cars. Some families did experience minor issues with room amenities, but these were the exception rather than the rule.
Overall, Hotel Meliá Bilbao is highly recommended for family stays, offering everything needed for a fantastic family vacation. From spacious rooms and a delicious breakfast to kid-friendly pools and a welcoming atmosphere, the hotel ensures a memorable trip for all ages.
Hotel Meliá Bilbao offers a vibrant and lively nightlife scene for its guests. Located conveniently close to public transportation options like the tram, metro and bus, the hotel makes accessing the city's nightlife easy and enjoyable. The local bar opposite the hotel is praised for its great atmosphere, making it a lovely spot to spend the evening. Guests have also enjoyed the cocktail bar, adding to the ample and excellent nightlife options available.
The nightlife around the hotel is described as amazing, fun and vibrant, reflecting the numerous choices available for an exciting night out. There is also a cafe in the nearby park, offering a more relaxed setting for visitors. While the hotel’s own bar tends to close early, the surrounding area compensates with its lively nightlife, ensuring guests have plenty of places to explore and enjoy.
Hotel Meliá Bilbao, situated in the vibrant center of Bilbao, has received mixed reviews regarding its five-star rating, facilities and services. While some guests praise the hotel as deserving of its five-star status and highlight its beautiful modern design, clean rooms and delightful luxury accommodations, others feel it falls short of the mark.
The amenities and overall comfort have been described as fitting a five-star hotel with impressive facilities and an exceptional breakfast offering. The view from the rooms and the stylish, classic decor adds to the hotel's allure. It remains one of the best options in Bilbao for travelers looking for a luxurious stay with family-friendly breakfasts noted as a highlight.
However, there are consistent remarks about the need for renovation and modernization to maintain its five-star status with some guests identifying it as more akin to a four-star establishment. Issues such as broken elevators, outdated furniture and minor but noticeable maintenance problems were pointed out as detractors from the luxury experience.
Despite commendable features like luxury amenities and great facilities corresponding to its category, recurring complaints about the overall standard—specifically the expectations of a five-star service—suggest there are areas in need of significant improvement. Observations of stale food offerings and insufficient staff at the reception during busy times indicate that the hotel may be struggling to keep up with the high standards it strives to represent.
In conclusion, while Hotel Meliá Bilbao showcases some elements befitting a five-star hotel, several regular and significant issues need to be addressed to meet the expectations fully associated with such a rating.
Hotel Meliá Bilbao stands out as an excellent choice for business travelers. It offers a range of facilities specifically catering to those on business trips. The hotel is equipped with modern, well-suited rooms that are ideal for work and relaxation. Meeting facilities are available and the business amenities provided are efficient and meet the needs of business professionals. The staff are noted for being helpful and competent, enhancing the overall experience for guests. Despite a few mentions of room conditions not being up to par, the hotel's services and facilities generally receive high marks. Conveniently located and quiet, it's suitable for both work and weekend getaways. With efficient business services and a professional ambiance, Hotel Meliá Bilbao maintains a strong appeal for business stays.
Hotel Meliá Bilbao seems to offer a generally favorable experience for guests with disabilities, making it a commendable choice for accessibility. The hotel's facilities, including the underground garage and public areas, are described as very accessible and wheelchair-friendly. Guests appreciated the clean and well-kept environment, as well as the modern amenities in the older building.
The location is another strong point, being close to amenities and the city center, which adds convenience for those with mobility challenges. Accessible rooms are available and the hotel is equipped with elevators and other features that enhance its overall ease of access. Positive remarks frequently highlight the good accessibility, the efficient layout of the facility and the hotel's efforts to accommodate guests with disabilities.
However, there are areas for improvement. For instance, parking accessibility could be better, especially for medium and larger cars and some guests found the room toilets too small for disabled guests. Additionally organizing reservations for pool access could be optimized to better serve those with disabilities.
Overall, Hotel Meliá Bilbao stands out as a solid option for travelers requiring accessible accommodations, balancing a convenient location with a good range of accessible features.
The heated pool at Hotel Meliá Bilbao is a standout feature that guests consistently highlight in their reviews. With water maintained at a comfortable 30 degrees, it's described as perfect and fantastic, providing a warm escape even in the cooler months of February. Guests appreciate the semi-indoor design, as well as the impressive heated outdoor pool located on the 6th floor, which remains an inviting option until 10pm alongside the sauna.
The cleanliness and overall condition of the pool are frequently praised, though there are occasional mentions of the need for maintenance. Nevertheless, visitors agree that the heated pool significantly enhances their stay, adding a pleasant and relaxing dimension to their hotel experience.
The outdoor pool at Hotel Meliá Bilbao, situated on the sixth floor, offers a pleasant and unique experience with its beautiful design and good views. The pool, while on the smaller side, is heated, making it comfortable for a dip regardless of the weather. There's a semi-indoor section that maintains the water at a cozy 30 degrees, providing additional comfort. The surrounding area includes a terrace and lounge area, allowing for relaxation next to the pool, although space for lounging can be somewhat limited.
Guests enjoy the nice outdoor relaxation area, which is complemented by a pretty night display. While the pool is described as small and shaded, it proves to be a charming spot that kids particularly enjoy. Overall, the pool area with its open-air aspect and views, offers a lovely place for guests to unwind during their stay.
Hotel Meliá Bilbao is highly recommended for honeymoon trips, consistently described as perfect and ideal for honeymooners. Guests frequently highlight the romantic atmosphere and commend the thoughtful honeymoon amenities provided, such as receiving a nice bottle of champagne upon arrival when the hotel is informed of their honeymoon. The positive reviews underline the hotel's excellence and suggest that it is worth a visit for those seeking a memorable honeymoon experience.
Hotel Meliá Bilbao exudes luxury from every corner, making it a genuine five-star experience for guests seeking an opulent stay. The lobby sets the tone with its luxurious atmosphere and architecture, ensuring the first impression is nothing less than exquisite. Guests stay in luxurious rooms that often offer stunning views with high-quality materials and elegant decor prominent throughout the hotel.
The facilities and services undeniably correspond to a five-star category, providing a complete marvel of a room along with delightful luxury accommodation suitable for both short and long stays. The hotel encapsulates a luxurious city stay, delivering five-star facilities and services, including an excellent buffet and top-notch hospitality at the reception.
Hotel Meliá Bilbao boasts luxurious amenities such as bathrobes and slippers, consistently maintaining high standards and cleanliness. The restaurant adds to the luxurious feel with dining experiences worthy of its esteemed reputation. The overall ambiance is one of true luxury, leaving guests with a grateful sense of having experienced something special.
While there are occasional mentions of areas falling short of five-star expectations, the overwhelming majority of reviews highlight the hotel's commitment to opulence and exceptional service.
Hotel Meliá Bilbao offers a beautiful and romantic escape, perfect for couples seeking a quiet retreat. Guests have praised the hotel's exceptional romantic atmosphere, which provides the ideal setting for a special night or romantic getaway. The ambience and atmosphere create a serene environment away from the hustle and bustle, making it highly recommended for those wanting a peaceful and intimate experience. Many appreciated the super well-decorated entrance and rooms, noting the romantic view from their accommodations. Whether it's for a romantic dinner or a relaxing night in, this hotel is a great spot for couples looking to celebrate their time together. While some guests noted the absence of a couples kit, the overall experience remains cherished and well-deserved for a memorable stay.
Hotel Meliá Bilbao offers a welcoming environment for guests traveling with dogs. The hotel’s location near a park full of happy dogs makes it ideal for pet owners who enjoy nature walks. Pets are generally accepted and welcomed warmly by the hotel staff, creating a friendly atmosphere for both pets and their owners. The presence of a dog enclosure and excellent treatment for dogs further contribute to making it a great pet hotel.
Guests appreciate the ability to eat outside with their dogs, though access for dogs in the dining areas is restricted. This minor limitation aside, the hotel's facilities are designed to accommodate pets comfortably, making it good for families traveling with dogs. While there is an additional charge for pets, which some found excessive, the overall experience is considered highly positive.
Though a few reviews highlighted the absence of designated pet areas within the cafeteria and restrictions on leaving dogs in rooms, the proximity to a pet-friendly park compensates well. Overall, Hotel Meliá Bilbao stands out as a favorable option for those traveling with their furry friends.
Location Show Map
Location
Breakfast
The buffet is not only diverse but also plentiful and well-organized, ensuring a satisfying and pleasant dining experience. Many reviewers mention that the breakfast is one of the best they have ever had in any hotel, highlighting the impressive selection and the excellent quality of food. Items such as freshly made waffles, fresh fruit juices and even specialty items like salmon and cake are common favorites.
Despite the overwhelmingly positive feedback, some guests noted that the hot food could be improved and a few mentioned the breakfast price as quite high. However, these minor criticisms are overshadowed by the overall praise for the buffet's richness and variety. The breakfast service is also commended for its friendly and helpful staff, contributing to the excellent dining experience.
In summary, the breakfast at Hotel Meliá Bilbao is frequently described as superb, gargantuan and even spectacular, making it a standout feature of the hotel. From the wide selection and quality food to the attentive service, it leaves a remarkable impression on guests.
Dinner
However, the hotel also faces criticism for its dining hours, which some find inconvenient and a perceived lack of variety in the menu. The cost of food is also a common concern with some guests finding it expensive given the quality. The limited options on the half-board menu and the short menus have led to dissatisfaction for some. Additionally, incidents of poor service, such as long waits and hurried clearing of dishes, detract from the dining experience.
On the food quality front, there are mixed reviews: some praise the high standards, while others point out disappointments like burned room service items or food described as poor and not up to a five-star standard. External restaurant management and limited room service options also contribute to some guests' frustrations, especially those arriving late who find no dining options available.
In summary, while Hotel Meliá Bilbao boasts a great restaurant with many satisfied diners, there is room for improvement in service consistency, menu variety and value for money to meet all guests' expectations.
Rooms
Many rooms include desirable amenities like coffee makers, balconies and modern decor. The cleanliness of the rooms generally receives positive feedback with numerous visitors noting the functional and aesthetically pleasing design of both the rooms and bathrooms. The overall spaciousness and thoughtful layout of the accommodation make it a favored choice for families and those seeking a bit more room.
However, some guests note that the rooms show signs of wear and tear with outdated furniture and fixtures being a common issue. Maintenance concerns, such as inconsistent shower temperatures and minor damages, have been mentioned. While the hotel's decor is appreciated for its modern style, many feel it is in need of a refresh to truly meet five-star expectations.
Despite these critiques, the broad consensus is that the rooms are comfortable, clean and offer a good balance of space and amenities, making Hotel Meliá Bilbao a generally good choice for travelers looking for a comfortable stay in a well-located hotel.
Beds
Many guests praised the bedding quality, highlighting it as excellent, fresh and high quality. The mattresses also received positive remarks for being comfortable and supportive. However, a few guests pointed out that some mattresses were too soft or sunken in places, indicating a degree of variability in experiences.
Despite minor criticisms regarding certain beds being too small or soft, the overall impression remains overwhelmingly positive. The rooms are noted to have large and comfortable beds, often described as huge with a few reviewers considering them the best beds encountered in hotels.
Combining comfort with cleanliness, the beds at Hotel Meliá Bilbao contribute significantly to a restful and enjoyable stay, making it a noteworthy choice for travelers prioritizing a good night's sleep.
Cleanliness
However, there are recurrent issues related to specific areas and instances where the level of cleanliness did not meet expectations. Some guests reported rooms requiring better cleaning with mentions of dust, hair and to some extent, unpleasant odors. While many bathrooms were described as pristine, there were instances of mold and insufficiently cleaned surfaces noted by other visitors.
Moreover, the common areas like the lobby and the carpets occasionally fell short of the high standard set by other parts of the hotel. A few reviewers pointed out the need for a more rigorous or consistent cleaning regimen in certain areas, hinting that the overall cleanliness might not universally reflect a 5-star hotel experience.
In summary, while a significant number of guests commend Hotel Meliá Bilbao for its commendable cleanliness, sporadic issues emphasize the need for improved and consistent cleaning practices to fully align with the high expectations typically associated with a five-star hotel.
Staff
Many guests appreciate the personalized and attentive service with several mentioning that the staff's attentiveness makes their stay comfortable and enjoyable. The housekeeping staff also receives positive feedback for maintaining cleanliness and being pleasant and respectful.
However, there are occasional mentions of areas needing improvement, such as language barriers with some staff members and less-than-ideal service in the restaurant. Despite these few critiques, the overall sentiment is overwhelmingly positive with guests repeatedly commending the staff for their kindness, professionalism and proactive assistance.
Travelers laud the staff as a significant asset to the hotel, contributing substantially to a pleasant and memorable stay at Hotel Meliá Bilbao.
Wi-Fi
However, the feedback also underscores several concerns. Some rooms face challenges with WiFi strength and reliability with connections described as weak, unstable or spotty. Inconsistent signal and slow internet speeds are noted and at times, the WiFi didn't reach all rooms or required guests to position themselves strategically to connect, such as staying near the door. There were mentions of an internet outage allegedly affecting the entire neighborhood, which impacted the hotel's service for a couple of days.
Overall, while the hotel provides free WiFi access, its performance varies across different areas and there is a noted opportunity for enhancements to ensure a more dependable and robust connection for all guests.
Gym
However, a few reviews mentioned areas for improvement. Some visitors felt that the gym equipment was outdated or needed renovation, noting instances of faulty machines. Additionally, the cleanliness could be enhanced as weights were sometimes left out of place. Despite being small for some guests, many still found it complete and suitable for a hotel gym. Overall, the gym at Hotel Meliá Bilbao offers a good fitness experience complemented by amenities like the sauna and pool, though minor updates and better maintenance could enhance the guest experience further.
Pool
The pool's location on the 6th floor adds an element of surprise and exclusivity, enhancing the overall experience with stunning vistas. The accessibility of the pool throughout the year, albeit with a necessary reservation, ensures a controlled and pleasant environment, though it can get crowded at times.
While some reviewers found the pool to be on the smaller side, most acknowledged the excellent upkeep and special ambiance it provided. The heated aspect of the pool, maintained at around 29-30 degrees Celsius, adds to its allure, particularly as an outdoor relaxation spot.
In summary, although the pool at Hotel Meliá Bilbao might not accommodate large crowds comfortably, its exceptional views, consistent cleanliness and unique design make it a delightful feature of the hotel, offering a memorable experience for those visiting.
Parking
Despite these drawbacks, the underground parking is centrally located and secure, features appreciated by some guests. However, it's not uncommon for the hotel's parking to be full, requiring guests to seek alternative parking solutions nearby, which are often less expensive. For example, there's a nearby parking option for around 15 euros per 24 hours.
Guests also noted that while the underground garage offers good and secure conditions, it can become crowded and navigating with luggage can be tricky. Those driving larger vehicles or VW buses mentioned that the hotel's parking facility is a bit tight but manageable.
Overall, while the parking facilities at Hotel Meliá Bilbao are convenient and secure, they can be quite expensive and sometimes challenging to use due to space limitations and high occupancy rates. Finding a parking spot nearby and planning ahead for parking costs can ensure a smoother experience.
EV charging stations
Family
Families rave about the rooftop pool, which is a hit among kids. There's also a family-friendly atmosphere throughout the hotel, ensuring that both children and parents feel welcome and at ease. The breakfast buffet is particularly noteworthy, featuring a varied menu that caters to children and many families appreciated the thoughtful touches for special occasions, such as a birthday surprise for a child.
The hotel’s location is ideal for a family vacation, making it easy for families to travel around with young children. The accommodating staff is very attentive to families' needs and the hotel is equipped to handle outings with baby strollers and cars. Some families did experience minor issues with room amenities, but these were the exception rather than the rule.
Overall, Hotel Meliá Bilbao is highly recommended for family stays, offering everything needed for a fantastic family vacation. From spacious rooms and a delicious breakfast to kid-friendly pools and a welcoming atmosphere, the hotel ensures a memorable trip for all ages.
Nightlife
The nightlife around the hotel is described as amazing, fun and vibrant, reflecting the numerous choices available for an exciting night out. There is also a cafe in the nearby park, offering a more relaxed setting for visitors. While the hotel’s own bar tends to close early, the surrounding area compensates with its lively nightlife, ensuring guests have plenty of places to explore and enjoy.
5 Star
The amenities and overall comfort have been described as fitting a five-star hotel with impressive facilities and an exceptional breakfast offering. The view from the rooms and the stylish, classic decor adds to the hotel's allure. It remains one of the best options in Bilbao for travelers looking for a luxurious stay with family-friendly breakfasts noted as a highlight.
However, there are consistent remarks about the need for renovation and modernization to maintain its five-star status with some guests identifying it as more akin to a four-star establishment. Issues such as broken elevators, outdated furniture and minor but noticeable maintenance problems were pointed out as detractors from the luxury experience.
Despite commendable features like luxury amenities and great facilities corresponding to its category, recurring complaints about the overall standard—specifically the expectations of a five-star service—suggest there are areas in need of significant improvement. Observations of stale food offerings and insufficient staff at the reception during busy times indicate that the hotel may be struggling to keep up with the high standards it strives to represent.
In conclusion, while Hotel Meliá Bilbao showcases some elements befitting a five-star hotel, several regular and significant issues need to be addressed to meet the expectations fully associated with such a rating.
Business
Accessible
The location is another strong point, being close to amenities and the city center, which adds convenience for those with mobility challenges. Accessible rooms are available and the hotel is equipped with elevators and other features that enhance its overall ease of access. Positive remarks frequently highlight the good accessibility, the efficient layout of the facility and the hotel's efforts to accommodate guests with disabilities.
However, there are areas for improvement. For instance, parking accessibility could be better, especially for medium and larger cars and some guests found the room toilets too small for disabled guests. Additionally organizing reservations for pool access could be optimized to better serve those with disabilities.
Overall, Hotel Meliá Bilbao stands out as a solid option for travelers requiring accessible accommodations, balancing a convenient location with a good range of accessible features.
Heated Pool
The cleanliness and overall condition of the pool are frequently praised, though there are occasional mentions of the need for maintenance. Nevertheless, visitors agree that the heated pool significantly enhances their stay, adding a pleasant and relaxing dimension to their hotel experience.
Outdoor Pool
Guests enjoy the nice outdoor relaxation area, which is complemented by a pretty night display. While the pool is described as small and shaded, it proves to be a charming spot that kids particularly enjoy. Overall, the pool area with its open-air aspect and views, offers a lovely place for guests to unwind during their stay.
Honeymoon
Luxury
The facilities and services undeniably correspond to a five-star category, providing a complete marvel of a room along with delightful luxury accommodation suitable for both short and long stays. The hotel encapsulates a luxurious city stay, delivering five-star facilities and services, including an excellent buffet and top-notch hospitality at the reception.
Hotel Meliá Bilbao boasts luxurious amenities such as bathrobes and slippers, consistently maintaining high standards and cleanliness. The restaurant adds to the luxurious feel with dining experiences worthy of its esteemed reputation. The overall ambiance is one of true luxury, leaving guests with a grateful sense of having experienced something special.
While there are occasional mentions of areas falling short of five-star expectations, the overwhelming majority of reviews highlight the hotel's commitment to opulence and exceptional service.
Romantic
Dog Friendly
Guests appreciate the ability to eat outside with their dogs, though access for dogs in the dining areas is restricted. This minor limitation aside, the hotel's facilities are designed to accommodate pets comfortably, making it good for families traveling with dogs. While there is an additional charge for pets, which some found excessive, the overall experience is considered highly positive.
Though a few reviews highlighted the absence of designated pet areas within the cafeteria and restrictions on leaving dogs in rooms, the proximity to a pet-friendly park compensates well. Overall, Hotel Meliá Bilbao stands out as a favorable option for those traveling with their furry friends.
Yes, Hotel Meliá Bilbao has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Meliá Bilbao.
Yes, Hotel Meliá Bilbao welcomes dogs.
No, parking facilities aren't available at Hotel Meliá Bilbao.
Yes, Hotel Meliá Bilbao has a gym.
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