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Summary of reviewsEdgbaston Park Hotel Birmingham boasts numerous positive attributes according to guest reviews across several categories.
The hotel's location stands out as a major advantage. Nestled in a lovely, leafy area, it offers a peaceful, quiet environment while being close to the University of Birmingham, Queen Elizabeth Hospital and Birmingham's city center. Guests appreciate the easy access to public transport and nearby attractions like Cadbury World and Edgbaston Stadium. The addition of free parking and modern accommodations further enhances its appeal.
The breakfast experience is highly praised for its variety, quality and presentation. Guests enjoy a wide range of options that cater to different dietary needs, all served in a modern and airy dining area, although minor issues like lukewarm food and occasional chaos during busy periods were noted. The dinner offerings are similarly commended for their tasty and fresh meals with a great selection available in both the restaurant and bar. Some concerns about portion sizes and pricing were mentioned, yet the overall dining experience is seen as enjoyable.
Rooms at the hotel are consistently highlighted for their cleanliness and comfort. Guests find the accommodations modern and well-maintained with ample amenities and a quiet atmosphere suited for both leisure and business stays. While some rooms are noted to be on the smaller side and occasional minor repairs are needed, the positive feedback on room cleanliness and functionality predominates.
Cleanliness throughout the hotel is universally praised with guests remarking on the spotless rooms and well-maintained public areas, contributing to a welcoming environment. The staff also receive high marks for their friendliness, professionalism and willingness to go above and beyond with particular commendations for reception and restaurant staff members who make the stays memorable.
The free WiFi service gets mixed reviews with many guests reporting good connectivity, yet others experiencing patchy or unreliable service, particularly in some rooms and annexes. The hotel offers free on-site parking, which is generally appreciated despite occasional challenges during busy events. The presence of EV charging points is a plus, though some guests found these insufficient and sometimes occupied by non-electric vehicles.
For families, the hotel provides a welcoming environment with spacious family rooms and staff attentive to the needs of children and single travelers. The central location, modern facilities and friendly service make Edgbaston Park Hotel Birmingham an excellent choice for family stays and visits to the University of Birmingham.
In summary, Edgbaston Park Hotel Birmingham is highly recommended for its serene location, excellent staff service, clean and comfortable rooms and quality dining options, making it a favored choice for visitors to Birmingham despite some minor areas for improvement. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel demonstrates a strong commitment to sustainability, aiming to be net zero carbon by 2035. Initiatives include waste reduction, using refillable toiletries, sourcing local food and drink, and supporting community projects. They have also won awards for their sustainability efforts, including the Greater Birmingham Chamber of Commerce Awards 2025 for Excellence in Sustainability and are a Gold member of Green Tourism.
Family Friendly Hotel
Edgbaston Park Hotel Birmingham offers a tranquil setting with family-friendly amenities. Its location near the University of Birmingham provides a peaceful retreat with easy access to city attractions.
Dog Friendly Hotel
This hotel is pet-friendly and is known for its excellent service and comfortable accommodations. Guests can enjoy the surrounding park area with their dogs.
Hotel with EV Charging Stations
The hotel offers convenient and reliable EV charging facilities. Guests have praised the utility of the designated EV charging spots.
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Deluxe Double RoomThis double room has an electric kettle. Some rooms have a bathroom with a tub while others have shower only.
Please note that the deluxe rooms vary in size and the room may not be the ones pictured.
Executive Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.
Double Room - Disability AccessThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a safe deposit box, a carpeted floor, heating, as well as a TV with cable channels. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 2 beds.
Deluxe King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
ApartmentProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher and a microwave. The spacious double room provides a washing machine, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Edgbaston Park Hotel Birmingham is praised for its fantastic location, nestled in a lovely, leafy area of Birmingham. The hotel's proximity to the University of Birmingham makes it ideal for visits related to university events, graduation ceremonies and campus tours. Guests appreciate the peaceful and quiet environment, which is a stone's throw away from the bustling city center yet offers easy access to public transport and major attractions like Cadbury World and Edgbaston Stadium.
The hotel's strategic position is convenient for those visiting Queen Elizabeth Hospital and attending conferences at the university. The availability of free parking and clean, modern accommodations add to the appeal of staying here. Visitors also enjoy the beautiful surroundings and the green, tranquil setting amidst gardens, which provide a relaxing backdrop for their stay. The combination of excellent access to Birmingham's facilities and the serene location makes Edgbaston Park Hotel a favored choice for many.
Breakfast
The breakfast experience at Edgbaston Park Hotel Birmingham receives high praise for its variety, quality and presentation with many guests finding it outstanding and satisfying. There is a wide range of options, catering to different dietary needs including vegan choices and a good selection of teas and coffees. The self-serve buffet offers ample, tasty and fresh options, often described as comprehensive and well prepared. The breakfast area is highlighted as modern and airy, contributing to a pleasant dining atmosphere.
Most reviews emphasize the breakfast's excellence and the attentive staff, ensuring a delightful start to the day. Early room service breakfasts are noted for their punctuality and quality. Despite the generally positive feedback, some guests experienced issues such as lukewarm food, limited choices and high prices for what was offered. During busy periods, the service can feel chaotic and occasionally specific items like sausages run out. Some diners also felt the breakfast could benefit from extended hours, especially during holidays.
Overall, Edgbaston Park Hotel Birmingham provides a solid breakfast experience that meets most guests' expectations with high standards of variety and taste, although there are areas for potential improvement.
Dinner
The dinner experience at Edgbaston Park Hotel Birmingham generally receives high praise with many guests appreciating the wide range of menu options available in both the restaurant and the bar. The restaurant is often described as excellent, delivering incredibly tasty and fresh, high-quality meals, making it highly recommended for an enjoyable dining experience. Some guests highlighted specific positive aspects such as the flexibility around menu options, the great bar area with reasonably priced, delicious food and good room service.
While the majority of reviews commend the dinner quality and service, a few noted areas for improvement. Some guests experienced issues with meal portions being too small and the food being overly expensive. Service delays were occasionally mentioned, particularly when the restaurant was busy. Additionally, there were occasional mishaps like food mix-ups and unsatisfactory dishes, including a burnt purée and a pizza with pieces of J cloth.
Overall, though the restaurant food is sometimes viewed as too pricey for the portion sizes, the general consensus remains that the food is delicious and the dining environment pleasant. The bar also received positive feedback for its late service, good meals and excellent value, although some found its offerings basic and uninspired for the cost. Despite a few negative experiences, Edgbaston Park Hotel's dinner service is largely seen as a highlight, especially for those looking for a good meal during their stay.
Rooms
The rooms at Edgbaston Park Hotel in Birmingham offer a mix of experiences based on guest feedback. Guests consistently appreciate the cleanliness and comfort, describing rooms as spotless, clean, comfortable and well-maintained. Modern touches and a spacious feel are frequent highlights, particularly in the deluxe and larger rooms. The bathrooms are often noted for their cleanliness and modern amenities, though some guests mention a need for more shelving and occasional minor repairs.
Many guests find the rooms to be functional, equipped with more than enough amenities including tea, coffee and biscuits. The spaciousness of the rooms is praised with many noting that they are suitable for both leisure and business stays, providing a quiet and restful environment.
However, there are remarks about room size with some rooms being described as small or cramped and occasional comments on rooms feeling a bit tired or in need of a refresh. Temperature control issues were noted with some rooms being too warm or cold upon arrival.
Overall, the mix of modern design, cleanliness and comfort makes Edgbaston Park Hotel's rooms well-reviewed with consistent praise for the facilities provided and the serene atmosphere, despite occasional mentions of minor inconveniences.
Beds
Edgbaston Park Hotel in Birmingham has garnered a range of opinions about its beds from guests. Predominantly, the reviews highlight the comfort and quality of the beds with many describing them as comfy, very comfortable and super comfy. Some reviewers have even noted the spaciousness of the beds, citing large, comfortable and generously sized options that contribute to a great night's sleep.
A recurring theme is the cleanliness of both beds and rooms with consistent mentions of clean and comfortable environments. The bedding generally received positive feedback with guests appreciating the numerous pillows and cushions provided.
However, there were mentions of variation in bed firmness. Some guests found the beds to be a bit too soft or too hard for their preferences. There were also remarks about the size of the beds with a few noting that they were smaller than expected.
In terms of pillows, there was mixed feedback. Some found them to be of good quality, while others felt they were either too firm or too soft.
Despite these minor issues, the overall sentiment leans towards a pleasant and restful experience with the beds at Edgbaston Park Hotel being a key highlight for many visitors.
Cleanliness
Edgbaston Park Hotel in Birmingham stands out for its exceptional cleanliness, consistently praised across guest reviews. Visitors describe the hotel as extremely clean with spotless rooms and well-maintained public areas. The contemporary decor and well-lit spaces contribute to a bright and welcoming environment. Guests appreciate the modern and comfortable rooms, which are cleaned daily and kept in immaculate condition. The bathrooms, often highlighted as fresh and modern, add to the overall positive experience. The hotel’s cleanliness extends to its spacious and airy communal areas, making it a well-presented and cozy place to stay. Apart from occasional minor oversights, the consistent praise for the hotel's cleanliness underlines its commitment to providing a pristine and comfortable living space for guests.
Staff
The Edgbaston Park Hotel in Birmingham consistently receives high praise for its excellent staff. Guests describe the team's demeanor as friendly, warm and welcoming with many highlighting their helpfulness and accommodating nature. Reception staff, such as Angela, Kerrie and Cynthia, are frequently noted for their exceptional service, politeness and efficiency. The bar and restaurant staff also garner commendations for their attentive and considerate service, ensuring guests enjoy their meals and drinks.
Staff members are recognized for their professionalism with many guests appreciating their efforts to go above and beyond, whether it's accommodating dietary restrictions or seamlessly assisting with early check-ins. The night team and housekeeping staff are similarly applauded for their diligent work and pleasant interactions.
Overall, the hotel staff's friendliness and willingness to help contribute significantly to the positive guest experience, making many guests keen to return for future stays. The combination of a clean and modern facility, excellent location and stellar service from the staff makes Edgbaston Park Hotel a favored choice for visitors to Birmingham.
Wi-Fi
At Edgbaston Park Hotel Birmingham, the WiFi experience presents a mixed bag, as observed from a variety of guest reviews. On the positive side, many guests reported good to excellent WiFi, describing it as fast, reliable and strong. There were commendable instances where WiFi worked well and provided essential connectivity, particularly in a central location with no cellular coverage, making the free WiFi especially handy.
However, there were noticeable complaints regarding the WiFi service. Some guests found the connection to be temperamental, patchy or poor in various parts of the hotel, including certain rooms and annexes. Connectivity issues ranged from complete inability to access the WiFi to intermittent and slow service. Mobile coverage appeared problematic as well with specific difficulties noted for GiffGaff and O2 users. The login process for WiFi was occasionally unclear and some guests mentioned needing to reboot the system multiple times.
While staff efforts to resolve WiFi issues were noted, overall, the internet service could benefit from improvements to ensure a consistently positive experience for all guests.
Parking
Edgbaston Park Hotel in Birmingham offers the convenience of free on-site parking, which many guests find to be a significant advantage. The availability of both front and side parking spaces, as well as an overflow multi-storey car park nearby, provides guests with various options. The presence of EV charging points is a welcomed feature, although they are sometimes occupied by non-electric vehicles.
Despite these positive aspects, the parking situation can be challenging during events such as weddings and conferences, leading to limited availability and a "lottery" experience. However, the hotel seems to have improved this issue over time. The multi-storey car park nearby is frequently mentioned as a convenient alternative when on-site parking is full.
Overall, the parking facilities are generally praised for being easy, secure and free of charge, although some guests note that better management during peak times and additional spaces would enhance the experience. The central location of the hotel, coupled with ample free parking, ensures a largely hassle-free experience for guests traveling by car.
EV charging stations
Edgbaston Park Hotel Birmingham offers convenient and reliable electric vehicle (EV) charging facilities, highly praised by guests for their utility. There are designated spots for charging, making it easier for EV owners to ensure their cars are powered up. Many guests appreciated the availability and accessibility of these chargers, noting that the charging facilities are kept clean and operated effectively when functional. Additionally, the hotel offers free and complementary EV charging, which is a significant advantage for guests with electric cars.
However, feedback also highlighted areas for improvement. The hotel currently has three charge points, which some guests felt were insufficient to meet demand, suggesting the need for more chargers. Proper management and reservation systems for the EV parking spaces were another point of concern, as there were instances where non-electric cars occupied charging bays, causing inconvenience to those in need. At times, some chargers were out of service, which was frustrating for guests relying on them.
Overall, Edgbaston Park Hotel Birmingham is recognized for its effort in providing EV charging facilities, a feature especially appreciated by EV owners. The institution could enhance its service by managing the charging spots better and ensuring all charge points are operational at all times.
Family
Edgbaston Park Hotel in Birmingham stands out for its family-friendly atmosphere and excellent amenities, making it an ideal choice for those traveling with children. The hotel offers a safe environment, particularly noted for being suitable for single female travelers and those with special needs children with staff going above and beyond to accommodate all guests.
Guests appreciate the thoughtful gestures such as complimentary drinks, extra biscuits for the kids and the friendly assistance of bar staff in finding quiet seating for families. The family rooms are well-regarded, described as spacious, clean, modern and comfortable. The hotel’s location is highly praised, especially for those visiting the University of Birmingham, attending graduations, or exploring nearby attractions like Cadbury World and the city center.
The staff receive consistent praise for their friendliness and helpfulness. Many highlight specific employees who made their stay memorable, adding a personal touch to the service. The hotel’s breakfast options are varied and well-reviewed, contributing to the overall good value for money.
Overall, Edgbaston Park Hotel offers a modern and clean environment with excellent facilities and a warm, welcoming atmosphere for families. It provides great access to local attractions and the university, making it a convenient and comfortable choice for a family stay in Birmingham.
4 Star
Edgbaston Park Hotel Birmingham offers a clean, tidy and modern atmosphere as expected from a new build. The hotel's friendly and efficient staff consistently provide good service, making it a highly recommended option for both work-related stays and relaxing getaways. Guests appreciate the hotel's modern look, nice surroundings and comfortable rooms that meet four-star expectations.
Despite some criticism regarding breakfast variety and room standards, the hotel delivers great value with its spotless cleanliness and contemporary facilities. The downstairs spaces and electric car charging points add to its appeal. Ideal for work meetings, this corporate hotel impresses with its luxurious touches and spacious, well-maintained environment. Overall, Edgbaston Park Hotel Birmingham ticks all the boxes for a satisfying four-star experience.
Business
Edgbaston Park Hotel Birmingham emerges as a highly favorable choice for business travelers, particularly those involved in conferences and corporate events. The hotel is strategically located, making it convenient for work-related stays, especially for those working around the university area. The establishment is well-equipped with excellent conference facilities, including dedicated meeting rooms and a modern conference center, which guests find particularly useful for hosting conferences, team away days and corporate meetings.
One of the standout features is the hotel's array of business amenities, which are praised for being clean, spacious and conducive to a corporate environment. Many guests noted that the hotel is very business-friendly and ideal for work trips with conference venues that are both functional and comfortable. The restaurant's offerings complement the business appeal, providing great meals that enhance the overall work stay experience.
Despite its many positives, some guests pointed out areas for improvement, such as the need for better management and addressing security concerns from a business perspective. Nonetheless, the general consensus remains that Edgbaston Park Hotel Birmingham is a very smart, corporate hotel, perfect for business stays and conferences. Its blend of modern facilities and excellent location makes it a preferred choice for many business travelers.
Accessible
Edgbaston Park Hotel in Birmingham receives commendable reviews for its accessibility, particularly for those with disabilities and mobility issues. Guests appreciate the spacious, clean and modern rooms, many of which are specifically designed with accessibility in mind. The wheelchair-accessible rooms and facilities are noted to be very good with features such as wet rooms that allow for independent showering and ground-floor availability enhancing the comfort and convenience of guests.
The staff is frequently described as accommodating and helpful with access needs, ensuring a pleasant stay. The hotel boasts multiple elevators, making it easy for guests to navigate the premises. Accessibility is further supported by the availability of electric vehicle (EV) charging points, although there have been occasional issues with non-electric cars occupying these bays.
While some guests had to change rooms due to lift access issues or due to the unavailability of disabled rooms, they found the alternative arrangements satisfactory. The hotel has effective disabled facilities, though there is feedback suggesting that signage for pedestrians could be improved. Overall, Edgbaston Park Hotel is highly regarded for its accessible design, making it a reliable choice for travelers with mobility requirements.
Dog Friendly
Edgbaston Park Hotel Birmingham stands out for its dog-friendly approach, providing a welcoming environment for both pets and their owners. The hotel is noted for its genuinely dog-friendly attitude, ensuring that dogs are made to feel as welcome as their human companions. Guests frequently highlight how clean the hotel is and the staff's friendliness and helpfulness, particularly noting their exceptional service during events like Crufts.
The hotel's pet-friendly rooms and the lack of extra charges for bringing dogs enhance its appeal to pet owners. There are ample opportunities for enjoyable walks with dogs around the beautiful grounds of the university and within the hotel's lovely garden, making it an ideal location for those traveling with pets. The positive reception extends to cats as well, showcasing the hotel's overall pet-friendly atmosphere.
While most reviews are glowing, one guest mentioned that the rate per night for dogs could be high and there was a minor issue with a dog barking in a neighboring room. Despite these small hiccups, the hotel's welcoming stance towards dogs and the comfortable, clean accommodations make it a recommended choice for pet owners visiting Birmingham.
No, Edgbaston Park Hotel Birmingham doesn't have any pool.
No, a spa isn't available at Edgbaston Park Hotel Birmingham.
Yes, Edgbaston Park Hotel Birmingham welcomes dogs.
Yes, parking facilities are available at Edgbaston Park Hotel Birmingham.
No, Edgbaston Park Hotel Birmingham doesn't have a gym.