Bloomington, 320 South Towanda Avenue40.503821,-88.95652(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Hampton Inn & Suites Bloomington-Normal receives high praise for its prime location, convenient for reaching family, friends, the airport and a nearby mall. Guests appreciate the pleasant surroundings, which include various restaurants and shopping venues within walking distance or a short drive away. Ample and convenient parking, along with helpful and friendly staff, further enhances the overall experience for travelers.
The breakfast offerings often receive positive remarks with guests enjoying the variety and inclusion of hot items like bacon and sausage. Despite occasional comments on limited options and replenishment issues, the breakfast buffet is generally highlighted as a wonderful and satisfying part of the stay.
Guest rooms at the hotel are noted for their spaciousness and comfort, accommodating families easily and providing plenty of room for relaxation. Cleanliness is a standout feature with both rooms and common areas consistently described as very clean. The beds are frequently praised for their comfort, contributing to a restful sleep experience.
The staff at Hampton Inn & Suites Bloomington-Normal are frequently commended for their friendliness and professionalism with many visitors highlighting the exceptional service received from reception, housekeeping and dining personnel. While most interactions with staff are positive, there are rare reports of less satisfactory experiences.
The pool area has faced some issues, such as maintenance closures and malfunctions. Nonetheless, when operational, it is well-received by guests, particularly families with children who enjoy the pool's amenities.
Overall, the Hampton Inn & Suites Bloomington-Normal is well-regarded for its convenient location, comfortable accommodations, cleanliness and friendly service, making it a favored choice for travelers in the Bloomington-Normal area.
Categories
Dog Friendly
Hampton Inn hotels are generally pet-friendly.
Pool
The Hampton Inn & Suites Bloomington-Normal offers pool facilities. It is appreciated by families and guests looking for a refreshing swim.
Outdoor Pool
Business
Offers comfortable accommodations with business amenities, including meeting spaces. It's a reliable option for travelers seeking convenience and productivity.
Parking
Hampton Inn & Suites hotels are known to provide complimentary parking.
Accessible
Listed as Handicap Accessible, this hotel provides accessible rooms. Accessible room types include a Room with 2 Queen Beds, which is Accessible, Non Smoking, and features Mobility and Hearing accessibility, including a Roll-in Shower.
Gym
Hampton Inn & Suites hotels commonly include a fitness center, providing guests with exercise equipment for their convenience.
3 Star
This hotel provides comfortable rooms and suites, along with complimentary breakfast and a fitness center. It is a reliable choice for travelers seeking value and convenience.
Sustainability Journey
Honeymoon
Outdoor Pool
Room Types
King Room - Non-SmokingA microwave and fridge are included in this room, along with cable TV.
Queen Room with Two Queen Beds - Non-SmokingA microwave and fridge are included in this room, along with cable TV.
King Studio Suite with Sofa Bed - Non-SmokingA microwave and fridge are included in this suite, along with cable TV.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThe spacious double room features a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a flat-screen TV. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThe spacious double room offers a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThe quadruple room offers a tea and coffee maker, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. This quadruple room provides a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds Mobility/Hearing Access with TubThe quadruple room features a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room offers a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Review Summaries
Location
The Hampton Inn & Suites Bloomington-Normal is consistently praised for its prime location. Guests find the hotel's proximity to essential destinations highly convenient, whether they are visiting family, friends or the airport. The area around the hotel is noted as being pleasant with a variety of restaurants and shopping venues within walking distance or a short drive away. Its strategic position in the middle of everything makes it easy for guests to access dining and retail options, including a nearby mall. Additionally, the hotel offers ample and convenient parking, adding to the overall ease of the stay. The helpful and friendly staff further enhance the experience, making it a well-regarded choice for travelers visiting the Bloomington-Normal area.
Breakfast
The breakfast at the Hampton Inn & Suites Bloomington-Normal generally receives positive remarks from guests, highlighting its varied and extensive options. Many found the breakfast to be a great addition to their stay, praising its variety and the inclusion of hot items such as bacon and sausage. The breakfast buffet stands out as a highlight with several guests describing it as wonderful, awesome and the best they're had in a hotel. The complimentary breakfast is often mentioned as good with a nice assortment of tea and coffee, though some noted it consisted mostly of carbs and lacked sufficient protein choices. While the overall feedback is favorable, a few guests pointed out that the options could be limited and sometimes not replenished when items ran out. Despite these occasional drawbacks, the friendly customer service and the quality of the hot breakfast items left a mostly positive impression on the guests.
Rooms
The rooms at Hampton Inn & Suites Bloomington-Normal are generally praised for their spaciousness and comfort. Many guests appreciated the large room sizes, which easily accommodated families and provided plenty of space for relaxation. The beds received high marks for their comfort with numerous mentions of how comfy and super comfortable they were. Cleanliness also stood out as a positive aspect with many noting the rooms were very clean. The suites, particularly the king suite, were highlighted for having additional sitting and kitchen areas, adding convenience for longer stays. Despite some comments about rooms being outdated and in disrepair, the overall impression from many guests was of a clean, spacious and comfortable stay.
Beds
The beds at the Hampton Inn & Suites Bloomington-Normal are frequently praised for their comfort with many guests highlighting how comfortable and exceptionally comfy they found them. Reviews frequently mention how pleasant and enjoyable the beds are, contributing to a restful sleep experience. However, there are occasional mentions of less favorable experiences, including issues with mattress age and comfort, creaky beds and the unfortunate discovery of carpet beetle larvae in one instance. Overall, the general sentiment towards the bedding emphasizes comfort.
Cleanliness
Hampton Inn & Suites Bloomington-Normal impresses guests with its unwavering commitment to cleanliness, frequently highlighted as the hotel's standout feature. Visitors consistently describe the rooms and common areas as very clean and comfortable, emphasizing the exceptional comfort of the beds. The hotel maintains cleanliness throughout, from the spotless rooms to the clean bathrooms and showers, ensuring a pleasant stay.
Guests also appreciate the convenience of amenities like a microwave in the room and 24-hour coffee service. The helpful and friendly staff further enhance the experience, contributing to the overall sense of a well-maintained, welcoming environment. Attention to detail in cleanliness and service has left a favorable impression on those staying at Hampton Inn & Suites Bloomington-Normal.
Staff
The Hampton Inn & Suites Bloomington-Normal boasts a consistently friendly and professional staff, as reflected in numerous guest reviews. Visitors frequently highlighted the exceptional friendliness and helpfulness of the staff, spanning from the reception to housekeeping and dining services. The team is not only approachable but responsive, exemplified by prompt resolutions to minor issues during check-in. While most interactions with the staff are positive, there are occasional reports of less satisfactory experiences, such as an incident with a less friendly breakfast staff member and a somewhat inattentive room assignment. Despite these isolated comments, the majority of guests appreciated the warm welcome and outstanding service, contributing to a positive stay at this well-maintained hotel.
Pool
The pool area at Hampton Inn & Suites Bloomington-Normal has had its share of issues, including maintenance closures and malfunctions like a non-working pool pump and hot tub. Some guests experienced disappointments such as broken pool room doors and areas going under maintenance unexpectedly. However, when operational, the pool was clean and well-received by families, particularly appreciated by grandchildren who enjoyed their time in the water. Despite challenges, once open, the pool was accessible early in the day for guest convenience.
FAQ
Yes, Hampton Inn & Suites Bloomington-Normal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites Bloomington-Normal.
Yes, Hampton Inn & Suites Bloomington-Normal welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Bloomington-Normal.
Yes, Hampton Inn & Suites Bloomington-Normal has a gym.
