Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBogota Plaza Hotel attracts guests with its excellent location in a safe and serene neighborhood, providing easy access to popular areas like Parque de la 93 and Zona Rosa. Visitors appreciate its tranquil surroundings and convenient proximity to local markets, restaurants and public transport options. This strategic yet peaceful location, combined with high-quality facilities and services, makes it an appealing choice for both tourists and business travelers.
The hotel is particularly acclaimed for its breakfast offerings with a diverse and delicious buffet that features both Colombian and international dishes. Guests frequently describe the breakfast as one of the best they’ve encountered, highlighting the variety, quality ingredients and the ability to order freshly cooked items. The staff's friendliness and excellent service further enhance the breakfast experience.
Dinner at the hotel's restaurant garners mixed reviews, though many guests praise the delicious and varied cuisine, flexibility of the à la carte menu and round-the-clock room service. The restaurant's clean and comfortable ambiance, along with proficient waitstaff, contributes to positive dining experiences, even if service speed and consistency could use some improvement.
Rooms receive consistently high praise for their spaciousness, comfort and cleanliness. Equipped with comfortable beds, ample amenities and giant TVs, the rooms are described as providing a restful and enjoyable stay. Some minor updates to décor and air conditioning systems could enhance guest experiences further. However, the impeccable housekeeping and overall room maintenance stand out positively.
Cleanliness throughout the hotel is frequently commended with spotless rooms and well-maintained common areas contributing to guest satisfaction. Daily housekeeping is highlighted for its excellence with many appreciating the attentiveness and friendliness of the cleaning staff.
The hotel's staff is frequently praised for their exceptional service, attentiveness and friendliness. From security personnel to restaurant and housekeeping staff, the team’s professionalism and warmth are repeatedly acknowledged. Specific staff members, like Gustavo and Jhony Suarez, are noted for their outstanding service, enhancing the overall guest experience.
Wi-Fi services at the hotel have room for improvement. While some guests commend the high-speed internet, others report issues with connectivity, particularly during peak times. The inconsistency in Wi-Fi service suggests a need for better reliability throughout the hotel.
The spa at Bogota Plaza Hotel is well-regarded for its relaxing and comprehensive offerings, including hydrotherapy areas and wellness facilities. Guests appreciate the professional and helpful spa staff, although securing appointments can be challenging and some areas like the Jacuzzi and sauna may occasionally fall short of cleanliness expectations.
The gym receives positive feedback for being well-equipped and sufficient for a workout, despite its small size. Some maintenance issues with equipment, particularly the bicycles, have been noted, but the rooftop location and attentive staff like Camila add to its appeal.
Parking facilities are generally praised for being ample, accessible and secure. Free parking is highlighted as a significant perk, although the uncovered parking options and occasional service issues with attendants are minor drawbacks.
Family-friendliness is a standout feature of the Bogota Plaza Hotel with numerous guests highlighting its dedication to accommodating families. The hotel staff goes above and beyond to ensure young guests are well taken care of, providing kid-friendly breakfast options and ample family-oriented spaces. This makes the hotel a top recommendation for families seeking a comprehensive and enjoyable stay.
Overall, Bogota Plaza Hotel offers a blend of comfort, quality and excellent service in a prime location, making it a highly recommended choice for travelers visiting Bogota. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel has spa services. It is a well-regarded option for travelers seeking relaxation and convenience.
Dog Friendly Hotel
This hotel is pet-friendly. It offers a range of amenities and services, ensuring a pleasant stay for both guests and their pets. It is well-located in Bogota.
Business Hotel
The Bogota Plaza Hotel provides business facilities, including meeting rooms and a business center. It offers high-speed internet access, comfortable rooms, and catering services. The hotel's location offers good connectivity to business and commercial areas.
5-Star Hotel
This luxury hotel in Bogota is an ideal hotel for business and leisure travelers alike. It provides excellent service and a comfortable stay. It offers a range of amenities and is well-located.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Suite with Bathtub - Non-SmokingFeaturing a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a dining area as well as mountain views. The unit offers 2 beds.
King Suite with Bathtub and Balcony - Non-SmokingBoasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a dining area as well as mountain views. The unit has 2 beds.
Double Room with Two Double Beds - Accessible/Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.
Double Room with Two Double Beds - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 2 beds.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 1 bed.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Deluxe Double Room with BathOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 1 bed.
Suite con Tina y CocinaProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 1 bed.
About Bogota Plaza Hotel
License: 3313
Guest Reviews
8.6
Very Good
Location
Nestled in a safe and serene neighborhood, the Bogota Plaza Hotel boasts an excellent location that many guests appreciate. Situated within walking distance to attractive areas such as Parque de la 93 and close to Zona Rosa, the hotel offers convenient access to various amenities and leisure activities. While it sits a bit far from the bustling city center, its proximity to local markets, restaurants and a supermarket ensures that guests have all they need nearby.
The hotel's location is praised not just for its convenience but also for its tranquility; guests frequently note the quiet surroundings that allow for a peaceful stay. Public transport and Uber rides make it easy to reach other popular spots like Zona T and Usaquen and the journey from the airport is relatively short, though city traffic can affect travel time.
Alongside the advantageous location, the hotel’s facilities and overall comfort receive high marks. The quality of services and the attention of the staff further enhance the positive experience. Many guests point out that the hotel offers good value for money, making it a solid choice for both tourists and business travelers. Despite some minor drawbacks such as fewer nearby dining options and an isolated feel from the main tourist attractions, the hotel's excellent location in a safe area makes it a strong contender for a satisfying stay in Bogota.
Breakfast
When it comes to breakfast at Bogota Plaza Hotel, the reviews mostly paint a highly favorable picture. Guests frequently praise the breakfast as delicious with many highlighting the great buffet and its extensive variety. It is commonly described as very good, complete, varied and featuring quality ingredients with some guests even considering it one of the best they've encountered in a hotel.
The breakfast buffet usually impresses with its diversity and the option to order freshly cooked eggs. Reviewers often mention that the selection changes daily, offering an amazing range of options that keep breakfast interesting. The inclusion of both Colombian and international dishes has been particularly well-received, contributing to a hearty and satisfying start to the day.
Staff friendliness and excellent service are repeatedly noted, enhancing the overall breakfast experience. Moreover, the breakfast is seen as family-friendly and well-stocked, although there are occasional mentions of limited options for latecomers and a lack of replenishment for popular items.
Not all feedback is entirely positive; there are a few mentions of the breakfast being average or lacking in variety compared to other similarly-rated hotels. A handful of reviewers also commented on the inconsistent quality, pointing out that the breakfast is better when the hotel has more guests.
Overall, the breakfast at Bogota Plaza Hotel garners high marks for its taste, variety and quality, making it a memorable and enjoyable part of the stay for most guests.
Dinner
Bogota Plaza Hotel offers a dining experience that has earned mixed reviews from guests. On the positive side, many have praised the restaurant for its delicious and varied cuisine. The à la carte dinner menu offers flexibility, allowing guests to modify their dishes to their liking. Additionally, room service is available 24/7 and the waitstaff are noted for their proficiency in English. Guests also appreciated the clean and comfortable setting of the restaurant which serves good dishes for both lunch and dinner. The quality of the food, including options like fish and steak, is frequently highlighted as excellent and well-priced.
However, not all reviews were glowing. Some guests felt that the food did not meet their expectations, pointing out issues with taste and quality. Complaints about restaurant service being very slow and sometimes poor were also mentioned with some diners experiencing long waits for their meals. Menu variety seemed to fluctuate, satisfying some guests while disappointing others. The restaurant's early closing time and absence of a late-night vending machine or room service proved inconvenient for a few.
Despite these issues, the overall sentiment leans towards a positive dining experience with high-quality dishes and a pleasant atmosphere. With some room for improvement in service speed and consistency, the Bogota Plaza Hotel continues to attract guests who enjoy its culinary offerings.
Rooms
The rooms at the Bogota Plaza Hotel consistently receive positive feedback from guests, who praise their spaciousness and comfort. Many reviews highlight the large rooms equipped with comfortable bedding and ample amenities, including giant TVs and Jacuzzi bathtubs. Cleanliness is another strong point with numerous mentions of very clean and impeccably maintained rooms.
Guests find the beds particularly comfortable, contributing to a good night's rest. Despite some mentions of rooms looking a bit outdated or with some finishes needing a touch-up, the overall comfort and cleanliness appear to be well-maintained. Noise levels can vary, but the availability of soundproofed rooms helps mitigate this issue.
The air conditioning system, while adequate, is noted to consist of individual BOX A/C units rather than central air conditioning, which can be a drawback for some. Lighting and décor could also benefit from updates, as noted by a few reviewers.
In terms of service, while generally praised, there are occasional mentions of delays and limited availability of staff. Some reviews noted minor issues like the smell of dampness, cigarette smoke or occasional noise disruptions from other rooms. Overall, the spacious, comfortable and clean rooms make Bogota Plaza Hotel a solid choice for travelers seeking a pleasant stay.
Beds
Nestled in the vibrant city of Bogota, Bogota Plaza Hotel stands out for providing its guests with a notably comfortable sleeping experience. Reviews consistently highlight the comfort and high quality of the hotel’s beds and pillows, describing them as both large and incredibly comfortable. Guests frequently praised the soft and supportive mattresses, often noting how they contributed to restful and uninterrupted sleep. While there were occasional mentions of beds being small or too soft for extended stays, the overall consensus is overwhelmingly positive. Visitors felt that the beds were perfect for a restful night, complemented by clean and spacious rooms that further enhance the sense of comfort. The hotel's attention to both comfort and cleanliness ensures that guests leave feeling refreshed and well-rested.
Cleanliness
The Bogota Plaza Hotel receives frequent praise for its exceptional cleanliness and well-maintained facilities. Guests consistently highlight the spotless condition of the rooms, noting that both the rooms and common areas are very clean and well-organized. Daily housekeeping is often described as excellent with many reviewers commending the cleaning staff for their attention to detail and friendliness.
The hotel is also well-regarded for maintaining high standards of hygiene throughout the premises, from the spacious rooms to the pristine bathrooms. Many guests appreciate the comfortable and clean accommodations, which contribute to an overall pleasant stay. Even the bed and furnishings are mentioned for their comfort and cleanliness.
In addition to cleanliness, reviewers frequently mention the staff's kindness and courteous service. Housekeeping is particularly noted for being fantastic and attentive, ensuring that guests' needs are met efficiently.
Despite the overwhelmingly positive feedback, a few reviews indicate occasional lapses in the cleaning service with comments about rooms not being cleaned adequately on some days. However, these instances appear to be exceptions rather than the norm.
Overall, the Bogota Plaza Hotel’s commitment to cleanliness and well-kept facilities stands out as a key factor in guest satisfaction, supported by a friendly and professional staff that enhances the overall experience.
Staff
The staff at Bogota Plaza Hotel consistently receive high praise for their exceptional service and attentiveness. Visitors frequently highlighted the friendliness and politeness of the team, noting the excellent customer service provided throughout their stay. Guests commended various departments, from security personnel who greeted them warmly to the restaurant and housekeeping staff who were attentive and helpful. A standout mention was given to the management and the head of customer services, emphasizing their dedication.
Numerous reviews pointed out the remarkable assistance provided by specific team members, such as Gustavo and Jhony Suarez, for their outstanding service. The hotel’s hospitality and staff disposition were recurring positive themes with guests repeatedly acknowledging the kind and courteous demeanor of the employees. This positive impression extended to the entire staff, including receptionists, bartenders and breakfast staff with adjectives like friendly, helpful and attentive frequently used.
Notably, mentions of a few negative experiences were overshadowed by the overwhelmingly positive feedback. In summary, Bogota Plaza Hotel's team distinguishes itself with professionalism, warmth and a readiness to go the extra mile, ensuring guests feel welcomed and well-cared-for during their visit.
Wi-Fi
Bogota Plaza Hotel offers a mixed experience when it comes to their Wi-Fi services, based on guest reviews. Positively, many guests commend the hotel for having good WiFi and high-speed internet, which is available throughout the property. Comments also include statements about the internet being fast and excellent with some noting the Wi-Fi connection is suitable for work. However, there are persistent issues that need to be addressed. Several guests reported that the internet connection constantly failed, especially in the evenings and early mornings with some experiencing very weak or no Wi-Fi in their rooms. Additionally, there are mentions of Internet instability and occasional disconnection until 8 am. While some reviews highlighted fast and stable connections, the inconsistency in service suggests room for improvement in ensuring reliable Wi-Fi throughout the entire hotel.
Spa
When visiting the Bogota Plaza Hotel, the spa generally receives favorable feedback. Many guests praise the spa for its comprehensive and relaxing offerings, particularly highlighting the hydrotherapy and wellness areas. The facilities, including the sauna, steam room and wet zones, are often described as being in great condition and very relaxing. The spa staff and specific personnel, such as Sofia, garner appreciation for their helpfulness and professionalism.
However, there are some drawbacks worth noting. Guests mention issues with the scheduling and availability of spa appointments with some finding it difficult to secure a spot. Cleanliness and maintenance also received mixed reviews with certain areas like the Jacuzzi and sauna occasionally falling short of expectations. Some services, such as the Turkish bath, have restrictions that might detract from the experience.
Overall, while the spa at the Bogota Plaza Hotel has outstanding features and excellent staff, potential visitors should be prepared for limited availability and occasional service inconsistencies.
Gym
The gym at the Bogota Plaza Hotel generally receives positive feedback from guests. They describe it as good with phrases like very good and great often mentioned. Several visitors appreciate that it is well-equipped despite its small size, making it sufficient for a decent workout. The presence of both a gym and a pool is noted positively. However, some reviews point out that the gym could benefit from maintenance and updating, highlighting that some equipment requires attention and that the bicycles are particularly old. Despite these concerns, the gym facilities are described as solid and quite complete. The rooftop location of the gym and the attendance by staff like Camila also add to its appeal for some guests.
Parking
The parking facilities at Bogota Plaza Hotel receive generally positive feedback from guests, emphasizing the ample, accessible and secure arrangements. Parking is consistently available with some guests appreciating the convenience of sheltered parking options. The fact that free parking is offered is often highlighted as a significant perk. The parking area is easy to navigate, which adds to the overall positive experience.
However, some guests note that parking can be expensive and a few have mentioned that certain parking lots are uncovered and outside the main premises. While the parking attendants' attitude is not always praised, the overall sentiment towards parking at the Bogota Plaza Hotel is favorable, particularly in terms of security and availability.
Family
Bogota Plaza Hotel is consistently praised for its outstanding family-friendly environment and amenities. Numerous reviewers highlight the hotel's dedication to accommodating families, making it an ideal destination for travelers with children. The hotel staff goes above and beyond to ensure young guests are well taken care of, exemplified by their assistance with baby food preparation and the overall baby-friendly ambiance.
Parents appreciate the family-centric nature of the hotel, particularly noting the kid-friendly breakfast options and the ample family-oriented spaces throughout the property. The hotel excels in creating memorable family experiences with guests frequently describing their stays as great family trips or holidays. The rooms are well-suited for families, enhancing the comfort and convenience of the stay.
In addition, the friendly and attentive service from the staff adds to the overall positive experience, making Bogota Plaza Hotel a top recommendation for families seeking a comprehensive and enjoyable stay.
5 Star
Bogota Plaza Hotel presents a mixed experience for its guests. Many reviews praise it for worthy five-star service, luxury facilities and exceptional quality. The goodness of the staff and the superb, delicious breakfast stand out as notable positives. Guests appreciate the high-end stay and have highlighted elements such as excellent room amenities and a very good hotel overall.
However, some aspects do not align with five-star standards. Issues such as gym conditions, cleanliness of the spa, room sizes and the quality of in-room television have been flagged. Additionally, there's feedback on the lack of comfort and warmth and some guests found the availability of late-night dining options disappointing.
In summary, while Bogota Plaza Hotel excels in many areas critical for a high-end stay, there are several key areas where improvements are necessary to fully meet five-star expectations.
Business
Bogota Plaza Hotel is a highly recommended option for business travelers, offering a wide range of facilities and services tailored to their needs. Ideal for those on business trips, the hotel features well-equipped business suites and a dedicated business center, making it a suitable choice for hosting conferences and meetings. Guests have highlighted the pleasant and comfortable stay with business amenities that cater specifically to their work requirements.
The accommodating staff is noted for their friendliness, enhancing the overall experience for business travelers. The hotel also provides a well-lit desk area, which is essential for work-related activities. For those booking conference rooms, the service received has been described as perfect and collaborative, ensuring a seamless experience. While certain amenities like Direct TV might not be comprehensive and require payment, the overall consensus is strongly positive, making Bogota Plaza Hotel a great option for anyone traveling for business.
Accessible
Bogota Plaza Hotel has received recognition for providing good accessibility options, which many guests appreciated. The hotel offers accessible rooms that are described as spacious and comfortable. Reviewers highlighted the great location for handicapped individuals, making it convenient for those with mobility challenges to navigate the area. The beds are mentioned as being lower, aiding accessibility further. Overall, the establishment is praised as an accessible hotel, suitable for guests looking for accommodating services. Although one review did mention a low accessibility rating, the general consensus indicates that the hotel effectively caters to the needs of disabled guests.
Romantic
Bogota Plaza Hotel offers an ideal setting for a romantic escape. Guests frequently praise its suitability for honeymoons, highlighting the romantic ambiance and well-appointed suites. Candlelit dinners in the hotel's restaurant add a touch of intimacy, making it a perfect stay for couples. Reviews mention the excellent organization of romantic evenings, complemented by comfortable personal service. Visitors consistently remark that everything during their stay was perfect, underscoring the hotel's commitment to creating memorable experiences for couples seeking a romantic getaway.
Dog Friendly
Bogota Plaza Hotel stands out for its exceptional pet-friendly facilities, offering a welcoming environment for both canine and feline guests. Visitors praise the dedicated puppy playground and the availability of dog treats, enhancing the stay for pets and their owners. The hotel further provides animal accommodations, including pet-friendly rooms, ensuring comfort for furry guests. Notably, the pool area is a favorite feature, as it permits dogs, allowing them to enjoy a swim alongside their owners. Overall, the Bogota Plaza Hotel excels in its canine and pet-friendly services, making it a preferred choice for travelers with pets.
No, Bogota Plaza Hotel doesn't have any pool.
Yes, a spa is available at Bogota Plaza Hotel.
Yes, Bogota Plaza Hotel welcomes dogs.
Yes, parking facilities are available at Bogota Plaza Hotel.