Embassy On Holidays
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Summary of reviewsEmbassy On Holidays receives considerable praise for its strategic and accessible location. It is conveniently situated near the American Embassy, making it highly suitable for guests with embassy-related business. Additionally, the surrounding area is safe, tranquil and residential with easy access to public transportation, restaurants and shopping centers. The central and quiet neighborhood is also noted for providing a restful environment, ideal for brief stays or quick trips to Bogota.
In terms of accommodations, guests generally appreciate the rooms for their cleanliness, spaciousness and comfort. The beds are highlighted for their comfort, contributing significantly to a restful night’s sleep, though some inconsistencies in bed quality and linen cleanliness were mentioned. The staff at Embassy On Holidays are frequently commended for their kindness, professionalism and attentiveness, significantly enhancing the overall guest experience.
However, the breakfast experience presents a mixed picture. While many guests enjoy the tasty offerings, particularly the ham and cheese sandwich with hot chocolate, others call for more variety and larger portions. Dinner feedback similarly reflects quality food but limited options and restrictive restaurant hours. The dining staff's helpfulness, even arranging meals during late arrivals, is appreciated.
Cleanliness and maintenance of the rooms have room for improvement. While many found their rooms clean and tidy upon arrival, several guests reported issues such as bad smells, mold and outdated fixtures. Noise disruption, inconsistent room cleaning and amenities like faulty showers and non-functional devices further marred some stays.
WiFi at Embassy On Holidays is another aspect with mixed reviews. While some guests praise the very good and reliable service, others report intermittent connections and slow speeds, particularly in rooms and the second floor.
The hotel is also noted for being family-friendly with staff going out of their way to accommodate children, creating an enjoyable stay for families. However, some accessibility issues, such as non-functioning elevators and insufficient disability access, indicate areas needing enhancement.
In summary, Embassy On Holidays stands out for its prime location, comfortable beds and excellent staff service. While the hotel offers a generally pleasant stay, improving breakfast variety, room maintenance and WiFi stability could significantly elevate the guest experience.
Categories
In terms of accommodations, guests generally appreciate the rooms for their cleanliness, spaciousness and comfort. The beds are highlighted for their comfort, contributing significantly to a restful night’s sleep, though some inconsistencies in bed quality and linen cleanliness were mentioned. The staff at Embassy On Holidays are frequently commended for their kindness, professionalism and attentiveness, significantly enhancing the overall guest experience.
However, the breakfast experience presents a mixed picture. While many guests enjoy the tasty offerings, particularly the ham and cheese sandwich with hot chocolate, others call for more variety and larger portions. Dinner feedback similarly reflects quality food but limited options and restrictive restaurant hours. The dining staff's helpfulness, even arranging meals during late arrivals, is appreciated.
Cleanliness and maintenance of the rooms have room for improvement. While many found their rooms clean and tidy upon arrival, several guests reported issues such as bad smells, mold and outdated fixtures. Noise disruption, inconsistent room cleaning and amenities like faulty showers and non-functional devices further marred some stays.
WiFi at Embassy On Holidays is another aspect with mixed reviews. While some guests praise the very good and reliable service, others report intermittent connections and slow speeds, particularly in rooms and the second floor.
The hotel is also noted for being family-friendly with staff going out of their way to accommodate children, creating an enjoyable stay for families. However, some accessibility issues, such as non-functioning elevators and insufficient disability access, indicate areas needing enhancement.
In summary, Embassy On Holidays stands out for its prime location, comfortable beds and excellent staff service. While the hotel offers a generally pleasant stay, improving breakfast variety, room maintenance and WiFi stability could significantly elevate the guest experience.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
About Embassy On Holidays
License: 99017
Guest Reviews
Location
The surrounding area also garners positive remarks for being safe, tranquil and pleasantly residential. Many appreciate the easy access to nearby restaurants, bus stops and the TransMilenio station, enhancing the overall convenience for visitors. Its centrality is advantageous with Corferias and the Gran Estación shopping center just a stone's throw away.
Accommodation-wise, guests find the rooms clean and comfortable with good customer service and friendly staff regularly noted as part of the hotel's charm. Additionally, the neighborhood's peacefulness offers a restful environment, which is ideal for short stays or quick trips to Bogota.
In summary, 'Embassy On Holidays' stands out for its strategic location, particularly benefiting those needing to visit the American embassy and for providing a comfortable and well-situated stay in a quiet, central area of the city.
Breakfast
However, a significant number of reviews point out areas that could use attention. The most common complaint is the lack of variety and repetitive nature of the menu. Guests mention that breakfast is often the same each day with limited options like eggs with bread or arepa, which can become monotonous, especially for longer stays. Some guests also note that the portions are small and that the menu could be more imaginative and diverse. Additions like fruits, yogurt and warmer items have been suggested to enhance the breakfast offerings.
The service aspect receives mixed reviews as well. While some guests commend the friendliness of the breakfast staff, others describe encounters with rude service, particularly when arriving late. Timeliness and the need for more efficient service are also areas pointed out for improvement.
Overall, while the breakfast at Embassy On Holidays has its highlights, there is a clear consensus among guests that a more varied and substantial offering could significantly enhance the morning experience at the hotel.
Dinner
Despite these positives, the restaurant itself receives criticism for its limited operating hours, only serving for two hours in the morning and offering a repetitive breakfast menu. The alternative option, a delivery service from a local restaurant, has been described as extremely bad and overpriced, adding to the dissatisfaction. Overall, while some aspects of the dining experience at Embassy On Holidays shine, especially in terms of the quality of food, the lack of variety and limited meal service leave room for improvement.
Rooms
However, several guests highlighted significant issues affecting their stay. Common complaints involved room maintenance and hygiene problems, such as humidity, bad smells, mold and an overall sense of wear and tear, including paintless shelves, damaged walls and old bathroom fixtures. Specific issues such as broken toilets, non-functional showers and uncomfortable bed divisions were frequently cited. Noise disruption, both from construction sites and internal hotel traffic, was another recurring problem.
Moreover, the lack of certain amenities like windows, sufficient power outlets, proper room ventilation and dark curtains added to the dissatisfaction. Many guests reported that the rooms were often cold with insufficient heating and blankets. Cleaning services were inconsistently provided with some rooms not being cleaned during the stay and towels and other essentials not being reliably restocked.
In summary, while the 'Embassy On Holidays' offers spacious and comfortable rooms, the overall experience is marred by several maintenance issues, inconsistent cleanliness and noise problems, making it a hit-or-miss experience depending on the specific room assigned.
Beds
However, the reviews reflect a level of inconsistency. While some noted the beds as very good for resting or awe-inspiring, others experienced discomfort due to hard or soft mattresses and poor-quality linens. Issues such as hard single beds, old mattresses and bed slats needing repair were mentioned. Cleanliness remained a concern for some with reports of hair and stains on blankets and sheets, as well as unpleasant smells and occasional dampness in the rooms adding to the discomfort.
Though the beds had their shortcomings, they remain a highlight for many, projecting a mixed yet cautiously optimistic image of 'Embassy On Holidays'. Improvements to bedding and more consistent housekeeping could elevate the overall guest experience significantly.
Cleanliness
However, a number of reviews pointed out serious cleanliness issues. Specific complaints included dirty sheets, unclean towels and rooms with a musty odor. Problems such as hairs on the bed, clogged bathrooms, worn-out towels and broken items in rooms were also noted. Some guests were dissatisfied with the irregularity of room cleaning with several pointing out that cleaning was not done daily or properly. There were mentions of significant maintenance issues, such as humidity in rooms, leaks and non-functioning amenities like lights and televisions.
While the hotel does have positive aspects, it's evident that there is room for improvement in maintaining consistent hygiene and ensuring thorough cleaning of all rooms and facilities. Guests highlighted a need for better upkeep and attention to detail to elevate the overall guest experience.
Staff
The overall human quality of the staff is consistently highlighted with many team members going above and beyond to create a welcoming atmosphere. The cleaning staff ensures that rooms are kept impeccable and the kitchen staff are appreciated for their dedication, particularly during breakfast service.
However, there are some areas for improvement. A few guests noted occasional lapses in communication about room availability and services, as well as instances of staff being less than friendly or attentive. Issues such as noise from early morning staff and specific maintenance concerns also surfaced in the reviews. Despite these occasional drawbacks, the general consensus is that the service is excellent and the staff provides good attention and human warmth, contributing significantly to the overall pleasant experience at the hotel.
Wi-Fi
Family
The staff stand out for their attentiveness and friendliness, often going above and beyond to ensure the younger guests are happy and well cared for. Guests have consistently praised the team for being incredibly accommodating to children, making the stay enjoyable for the whole family.
Though the rooms can be on the smaller side for larger family groups, the hotel compensates with spacious, comfortable beds and a good breakfast to kick start the day. The neighborhood is quiet and central, providing both tranquility and accessibility to key areas.
Furthermore, the overall family atmosphere, combined with its attention to guest needs, makes it a favorable choice for many. Despite minor issues like noise control between rooms, 'Embassy On Holidays' remains a solid option for those seeking a family-friendly environment.
Accessible
The hotel’s rooms are also noted to be accessible and it has received positive feedback for facilitating easy walks to many nearby attractions and shopping centers. The accessibility and convenience of car parking and a strategic location make it an appealing option for guests.
However, there are some areas where accessibility could be improved. Issues such as non-functioning elevators, lack of adequate disability access and insufficient parking have been highlighted. The overall accessibility assistance at the hotel needs enhancement to better serve guests with disabilities.
Overall, Embassy On Holidays offers a well-placed, convenient location with excellent proximity to popular destinations and essential services, though there is room for improvement in accessibility features.
No, Embassy On Holidays doesn't have any pool.
No, a spa isn't available at Embassy On Holidays.
No, Embassy On Holidays doesn't allow dogs.
No, parking facilities aren't available at Embassy On Holidays.
No, Embassy On Holidays doesn't have a gym.
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