Fairfield by Marriott Bogota Embajada
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Summary of reviewsFairfield by Marriott Bogota Embajada is highly regarded for its exceptional location, situated conveniently near the American Embassy and offering easy access to amenities like restaurants, cafes and shopping centers, as well as being close to El Dorado International Airport. Guests find the area safe, clean and vibrant, making it suitable for both business and leisure stays.
The breakfast buffet receives high praise for its variety and flavor, often compared to a five-star hotel experience with special mentions of the delicious Sunday tamales. While some visitors suggested more variety and better organization, the overall sentiment remains positive. Dinner experiences, however, are mixed. Guests appreciate the quality and service in the restaurant, but some have noted concerns about flavor, service speed and value.
Room cleanliness and comfort are standout features with many guests commenting on the spaciousness, maintenance and spectacular panoramic views from some rooms. However, issues such as room size, maintenance problems and insufficient lighting have been noted. Cleanliness throughout the hotel is generally praised, although some guests noted dirty carpets and occasional maintenance lapses.
The staff are consistently lauded for their friendliness, attentiveness and professional demeanor. Notable mentions of staff members providing exceptional service highlight the hotel's commitment to guest satisfaction. However, a few guests encountered unprepared or less friendly front desk staff.
Complimentary WiFi service has mixed reviews with some guests experiencing solid, fast connections, while others faced slow, unstable internet and signal issues.
The gym facilities are generally well-received, described as well-equipped and modern, though some operational issues and early closures were mentioned. Parking services are positively reviewed for their security, ample space and convenience, despite minor procedural inconveniences.
Families find the hotel accommodating with spacious family rooms, a safe environment and dedicated staff service. While some improvements could be made, such as adding a kids' game room, overall experiences are favorable.
Guest opinions on the beds are varied; many found them comfortable and conducive to a good night's sleep, but some reported issues with bed hardness and bedding cleanliness.
In summary, Fairfield by Marriott Bogota Embajada is a reliable choice, offering a combination of excellent location, cleanliness, commendable customer service and comfortable amenities. Guests may experience some variability in dining, room facilities and WiFi quality, but the overall experience is positive, making it a solid option for travelers visiting Bogota.
Categories
The breakfast buffet receives high praise for its variety and flavor, often compared to a five-star hotel experience with special mentions of the delicious Sunday tamales. While some visitors suggested more variety and better organization, the overall sentiment remains positive. Dinner experiences, however, are mixed. Guests appreciate the quality and service in the restaurant, but some have noted concerns about flavor, service speed and value.
Room cleanliness and comfort are standout features with many guests commenting on the spaciousness, maintenance and spectacular panoramic views from some rooms. However, issues such as room size, maintenance problems and insufficient lighting have been noted. Cleanliness throughout the hotel is generally praised, although some guests noted dirty carpets and occasional maintenance lapses.
The staff are consistently lauded for their friendliness, attentiveness and professional demeanor. Notable mentions of staff members providing exceptional service highlight the hotel's commitment to guest satisfaction. However, a few guests encountered unprepared or less friendly front desk staff.
Complimentary WiFi service has mixed reviews with some guests experiencing solid, fast connections, while others faced slow, unstable internet and signal issues.
The gym facilities are generally well-received, described as well-equipped and modern, though some operational issues and early closures were mentioned. Parking services are positively reviewed for their security, ample space and convenience, despite minor procedural inconveniences.
Families find the hotel accommodating with spacious family rooms, a safe environment and dedicated staff service. While some improvements could be made, such as adding a kids' game room, overall experiences are favorable.
Guest opinions on the beds are varied; many found them comfortable and conducive to a good night's sleep, but some reported issues with bed hardness and bedding cleanliness.
In summary, Fairfield by Marriott Bogota Embajada is a reliable choice, offering a combination of excellent location, cleanliness, commendable customer service and comfortable amenities. Guests may experience some variability in dining, room facilities and WiFi quality, but the overall experience is positive, making it a solid option for travelers visiting Bogota.
Family Friendly Hotel
Fairfield by Marriott is a reliable and comfortable option for families. It may offer amenities such as a pool or complimentary breakfast.
Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. The hotel's modern facilities and convenient location near the embassy district make it ideal for business travelers needing to stay connected.
Accessible Hotel
This hotel provides rooms with facilities for disabled guests and wheelchair access. Accessible hotel features include on-site parking, elevators, and van accessible on-site parking. Accessible routes are available from the public entrance to the business center, fitness center, main entrance, meeting spaces, and on-site restaurants. Guest room accessibility includes accessible vanities, bathtub grab rails, bathtub seats, lever handles on doors, and lowered electrical outlets, night guards, and viewports. Mobility accessible rooms are available.
Hotel with Gym
This hotel has an excellent location with many restaurants nearby and a fantastic on-site gym. The fitness center is truly unique, with plenty of weights, treadmills, and cardio equipment.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
About Fairfield by Marriott Bogota Embajada
License: 26809
Guest Reviews
Location
Additionally, the proximity to El Dorado International Airport makes it an excellent choice for travelers. Guests highlighted the ease of transportation, including complimentary airport shuttles. The area around the hotel is described as safe, clean and vibrant, making it a pleasant environment for business or leisure stays.
Overall, the hotel's location is highly valued for its centrality, safety and convenience, earning it top marks for accessibility and comfort.
Breakfast
Dinner
Guests also appreciate the variety and quality of the a la carte menu, along with good options for breakfast and dinner. The dining options around the hotel are highly recommended, offering excellent alternatives nearby including Rodicio Brasil and Teriyaki.
However, there are also several criticisms. Some guests found the food to be average or bad, particularly noting that the flavor could be improved. The breakfast service received negative comments regarding inattentive and disorganized staff with complaints about insufficient food availability. The value of meals at the hotel's restaurant was also considered higher compared to other places.
There were concerns about poor service and high prices, as well as delays in dinner service and limited menu options. Additionally, issues such as unremoved dishes left next to the bed for over a day and the small lunch space were highlighted. Despite these drawbacks, some guests still felt at home thanks to the attention of the restaurant staff.
Rooms
However, there are notable criticisms that potential visitors should consider. Many guests found the rooms to be small with frequent allusions to cramped spaces reminiscent of a cruise cabin. Several rooms had maintenance and cleanliness issues, such as malfunctioning refrigerators, light fixtures needing repair and dirty or stained carpets. The room temperature control was problematic for some with reports of rooms being too cold. Additionally, the lighting in the rooms often fell short, described as too low and inconsistent, making the spaces feel darker than desired.
Moreover, some functional details like showers lacking full enclosures led to wet bathroom floors and a lack of soundproofing was another recurring complaint. Issues with room preparation upon arrival were noted, including unpleasant odors and the rooms not being clean or ready. The early check-out time and unreliable free Wi-Fi added to the list of concerns.
In summary, while Fairfield by Marriott Bogotá Embajada offers clean and comfortable rooms with beautiful views and good on-site maintenance, the small room sizes and some maintenance and functionality issues might affect the overall guest experience. Potential guests might want to weigh these factors based on their priorities for comfort and space.
Beds
However, there are mentions of inconsistencies in bed quality. Some guests found the beds to be too hard or criticized the mattresses and pillows for lacking comfort, describing them as hard, unstable or even comparable to a "concrete slab." Issues with bedding cleanliness and the condition of linen and pillows were also pointed out, highlighting a need for improvement in these areas.
Overall, while many guests enjoyed a comfortable sleep, there are occasional reports of discomfort that suggest the hotel could benefit from addressing the variability in bed quality and addressing the specific issues raised by guests.
Cleanliness
However, some areas garnered criticism, particularly concerning the carpets, which multiple guests reported as dirty and worn. There were occasional issues with room assignments and maintenance with a few guests finding their rooms in need of better cleaning upon arrival. Bathrooms received mixed reviews with some guests noting exceptional cleanliness, while others pointed out specific maintenance and cleaning lapses.
Despite these few negative points, the general sentiment remains positive, emphasizing the hotel's impressive cleanliness standards and comfortable accommodations. The attentive and clean staff further enhance the guest experience, making Fairfield by Marriott Bogota Embajada a reliable choice for travelers prioritizing cleanliness and comfort.
Staff
The hotel's customer service is described as impeccable with numerous guests applauding the staff's ability to resolve issues promptly and efficiently. The hospitality at Fairfield by Marriott Bogota Embajada is often pointed out as a major contributing factor to the positive guest experience with the staff's attention to detail and genuine care being repeatedly commended.
Despite the overwhelmingly positive feedback, there are occasional mentions of unprepared or less friendly staff at the front desk, indicating room for improvement in certain areas. Nonetheless, the overall impression is one of a dedicated and courteous team striving to provide superior service and ensure a comfortable stay for all guests. The blend of warm hospitality and professional service makes this hotel a standout choice for travelers visiting Bogota.
Wi-Fi
However, numerous reviews indicate several issues with the WiFi service. Some guests experienced slow and unstable connections with reports of WiFi signal problems in rooms and intermittent cut-offs every 10 to 15 minutes. The internet was often described as unreliable with many expressing that the WiFi did not meet their expectations. The lobby WiFi was also criticized for being poor and unacceptable, leading to interrupted meetings and communication problems.
Overall, while there are moments of strong and effective connectivity, the WiFi service could benefit from significant improvements to ensure a more consistent and reliable experience for all guests.
Gym
However, some guests faced inconveniences due to the gym being managed by a separate company, which sometimes impacted service quality. There were mentions of the gym lacking proper service or being closed early. During periods of renovation, guests were provided transportation to a nearby gym, which was a thoughtful alternative but not always ideal.
Despite these occasional shortcomings, the gym at Fairfield by Marriott Bogota Embajada generally provides a positive experience with adequate access to exercise equipment and modern amenities, ensuring most guests can maintain their fitness routines while traveling.
Parking
Guests consistently note the ample parking space and the high security measures in place. However, a few reviews have mentioned minor inconveniences, such as the need to stamp parking tickets and the somewhat complicated access from the parking lot to the hotel itself. Despite these small drawbacks, the overall opinion is that the parking service is very good, contributing positively to the hotel stay.
Additionally, the hotel's location near the airport is complemented by free, hourly airport shuttle services, adding another layer of convenience for travelers. Overall, Fairfield by Marriott Bogota Embajada manages to provide a satisfactory parking experience with high availability and security, despite a few procedural annoyances.
Family
The hotel is noted for its safe neighborhood, providing peace of mind to families. Additionally, the staff excels in delivering excellent family service, making the stay even more pleasant. Although there are some areas for improvement, such as the absence of a dedicated game room for kids and the need for smoother check-in processes for larger groups, the overall experience tends to be positive.
With amenities such as taxi and bus services to the airport, the hotel makes travel logistics easier for families. The environment is described as clean and safe, further enhancing its appeal. For those on a budget, it is a considerable option, balancing affordability with family-friendly services.
Overall, Fairfield by Marriott Bogota Embajada is well-regarded as a suitable choice for families, providing a cozy and accommodating atmosphere that caters to the needs of guests traveling with children.
4 Star
The food offerings at the hotel receive high marks with descriptors such as excellent, very good and superb indicating strong guest satisfaction in this area. Many guests also highlighted the practical nature and the good cost-benefit ratio of the hotel, recommending it as a worthwhile stay.
However, some reviews suggest that the hotel may not fully meet the traditional expectations of a four-star rating. There were mentions of the room decorations being austere for a four-star hotel and comments that it felt more like a three-star accommodation. Despite these criticisms, other reviews assert that the hotel's overall service and amenities do align with a four-star rating.
The location of the hotel is another positive aspect noted by guests, contributing to its overall appeal. In summary, while there are a few dissenting opinions regarding its star classification, Fairfield by Marriott Bogota Embajada generally exceeds guest expectations with its cleanliness, service and value for money.
Business
The hotel provides efficient transportation services to and from the airport, which adds to the convenience for international business travelers. The area around the hotel is practical for those involved in consular tasks with nearby offices and business meeting venues making it even more suitable for corporate guests.
Soundproof, comfortable rooms and a full buffet breakfast enhance the overall stay experience, ensuring business travelers can focus on their work with minimal disruptions. The wifi, though noted as inconsistent by some, generally supports business purposes adequately.
In essence, Fairfield by Marriott Bogota Embajada is described as a practical and well-adjusted hotel for business trips, consistently praised for its location, facilities and service-oriented staff.
Accessible
No, Fairfield by Marriott Bogota Embajada doesn't have any pool.
No, a spa isn't available at Fairfield by Marriott Bogota Embajada.
No, Fairfield by Marriott Bogota Embajada doesn't allow dogs.
Yes, parking facilities are available at Fairfield by Marriott Bogota Embajada.
Yes, Fairfield by Marriott Bogota Embajada has a gym.
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