Mercure Bogota BH Retiro
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Summary of reviewsMercure Bogota BH Retiro receives commendation for its exceptional location, nestled just two blocks from the popular Andino Mall and Zona T. Guests appreciate its tranquil yet central setting, providing easy access to numerous restaurants, bars, cafes, shopping centers and vibrant nightlife spots. This strategic position allows seamless exploration of Bogota's attractions while offering a peaceful retreat.
The hotel's breakfast is generally well-received, noted for its delicious, varied and abundant offerings. Guests particularly enjoy the buffet format, which includes local options and compliment the attentive breakfast staff. Despite occasional criticisms regarding variety and restocking, the overall sentiment is positive with many guests finding the breakfast a satisfying start to their day.
Rooms at Mercure Bogota BH Retiro are praised for their comfort, spaciousness and modern facilities. Guests often highlight the large, well-maintained spaces with comfortable beds and useful amenities like hot showers and ironing boards. While some minor maintenance issues are noted, the staff's prompt resolution of problems and their friendly, attentive service contribute to a welcoming atmosphere.
Cleanliness stands out as a strong point with many guests commending the meticulous upkeep of rooms and common areas. Although there are occasional remarks about stains or delayed cleaning, the overall impression is one of exceptional cleanliness and comfort, enhancing the guest experience.
The hotel's staff consistently earns high praise for their kindness, attentiveness and efficiency. From check-in to dining, guests appreciate the team's warm, helpful demeanor and local knowledge, which significantly enriches their stay. While there are isolated reports of insufficient language proficiency or unhelpful staff, the majority of reviews highlight exemplary service.
Wi-Fi service at the hotel is generally good with most guests experiencing reliable connectivity, particularly in public areas. However, some mention weak or inconsistent performance in certain rooms. Despite these occasional issues, the internet service is regarded as satisfactory.
Mercure Bogota BH Retiro is also lauded for its proximity to nightlife. Situated in a safe neighborhood, it offers easy access to lively restaurants and bars while ensuring a peaceful night’s sleep. This makes the hotel an excellent choice for those seeking a mix of excitement and relaxation.
Opinions about the beds are mixed. Many guests find them very comfortable, but some criticize the firmness of the mattresses and hardness of the pillows. Despite these concerns, the clean bedding and bath linens are noted positively.
Offering four-star amenities, the hotel provides excellent value for money with modern décor and convenient location. Some guests, however, feel it falls slightly short of typical Mercure standards and could benefit from renovations.
For business travelers, the hotel is an attractive option due to its excellent business services and facilities. The rooms are well-suited for work with good lighting and the location near Bogota's financial center is convenient. While some note that nearby hotels might be less expensive, the overall consensus is that Mercure Bogota BH Retiro is a well-located and supportive venue for business needs.
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The hotel's breakfast is generally well-received, noted for its delicious, varied and abundant offerings. Guests particularly enjoy the buffet format, which includes local options and compliment the attentive breakfast staff. Despite occasional criticisms regarding variety and restocking, the overall sentiment is positive with many guests finding the breakfast a satisfying start to their day.
Rooms at Mercure Bogota BH Retiro are praised for their comfort, spaciousness and modern facilities. Guests often highlight the large, well-maintained spaces with comfortable beds and useful amenities like hot showers and ironing boards. While some minor maintenance issues are noted, the staff's prompt resolution of problems and their friendly, attentive service contribute to a welcoming atmosphere.
Cleanliness stands out as a strong point with many guests commending the meticulous upkeep of rooms and common areas. Although there are occasional remarks about stains or delayed cleaning, the overall impression is one of exceptional cleanliness and comfort, enhancing the guest experience.
The hotel's staff consistently earns high praise for their kindness, attentiveness and efficiency. From check-in to dining, guests appreciate the team's warm, helpful demeanor and local knowledge, which significantly enriches their stay. While there are isolated reports of insufficient language proficiency or unhelpful staff, the majority of reviews highlight exemplary service.
Wi-Fi service at the hotel is generally good with most guests experiencing reliable connectivity, particularly in public areas. However, some mention weak or inconsistent performance in certain rooms. Despite these occasional issues, the internet service is regarded as satisfactory.
Mercure Bogota BH Retiro is also lauded for its proximity to nightlife. Situated in a safe neighborhood, it offers easy access to lively restaurants and bars while ensuring a peaceful night’s sleep. This makes the hotel an excellent choice for those seeking a mix of excitement and relaxation.
Opinions about the beds are mixed. Many guests find them very comfortable, but some criticize the firmness of the mattresses and hardness of the pillows. Despite these concerns, the clean bedding and bath linens are noted positively.
Offering four-star amenities, the hotel provides excellent value for money with modern décor and convenient location. Some guests, however, feel it falls slightly short of typical Mercure standards and could benefit from renovations.
For business travelers, the hotel is an attractive option due to its excellent business services and facilities. The rooms are well-suited for work with good lighting and the location near Bogota's financial center is convenient. While some note that nearby hotels might be less expensive, the overall consensus is that Mercure Bogota BH Retiro is a well-located and supportive venue for business needs.
Hotel near Nightlife Spots
Located near Zona Rosa, this hotel is close to the area's nightlife. This includes a variety of bars and clubs.
Hotel Taking Steps Towards Sustainability
Business Hotel
4-Star Hotel
About Mercure Bogota BH Retiro
License: 15591
Guest Reviews
Location
Many reviews commend the tranquil yet central setting, describing the surrounding streets as calm and peaceful despite being close to bustling commercial areas. The hotel's strategic position offers guests the ability to easily explore the best of Bogota's gastronomic and recreational sites without the hustle and bustle intruding on their stay.
Additionally, the hotel's services and facilities are often praised with mentions of comfortable rooms, clean accommodations and friendly, attentive staff. Guests also highlight the hotel's good breakfast and overall value for money, further cementing its appeal as an excellent choice for both business and leisure travelers.
Breakfast
However, some criticisms were also noted. A few guests felt that the breakfast lacked variety and could benefit from additional options, such as different styles of eggs. Consistency issues were mentioned with comments about the breakfast being repetitive and not restocked promptly. Some guests found the breakfast offerings basic and less satisfactory compared to other Mercure hotels in Colombia and a few pointed out that it was expensive for what was provided. Additionally, the breakfast area was described as small and prone to getting crowded.
Despite these criticisms, the overall sentiment remains positive with many guests enjoying a good start to their day with a hearty and satisfying meal at Mercure Bogota BH Retiro.
Rooms
Visitors often describe the rooms as very comfortable, pointing out features like the comfortable beds and well-maintained spaces. Some guests appreciate the quiet surroundings despite occasional concerns about inadequate soundproofing.
The staff's friendliness and willingness to assist further enhance the stay, contributing to a welcoming atmosphere. Despite some mentions of maintenance issues such as room flooding or mold, the attentive staff’s commitment to resolving problems stands out.
Overall, Mercure Bogota BH Retiro’s combination of spacious, well-furnished rooms and exceptional staff service make it a preferred choice for a comfortable and conveniently located stay in Bogota.
Beds
Cleanliness
However, there were occasional notes on areas needing improvement, such as stained curtains and deteriorating rugs. Some guests mentioned delayed or insufficient cleaning of rooms and bathrooms, pointing out issues like mold and dirty tile grout. Despite these isolated concerns, the hotel's cleanliness is predominantly praised, making it a well-regarded choice for travelers seeking a tidy and comfortable stay.
Staff
Most importantly, guests often point out that the staff met or even exceeded their expectations with some emphasizing the excellent value for money thanks to the attentive and helpful nature of the team. The staff's local knowledge also receives positive mentions, as it enhances the overall guest experience by providing useful information about the area.
However, a few reviews do note occasional lapses, such as issues with language proficiency or isolated instances of unhelpful reception staff. Despite these minor criticisms, the overall impression is overwhelmingly positive with guests repeatedly commending the provided service and hospitality. The combination of excellent location, comfortable accommodations and superb staff makes Mercure Bogota BH Retiro a highly recommended choice for travelers.
Wi-Fi
Nightlife
4 Star
Business
No, Mercure Bogota BH Retiro doesn't have any pool.
No, a spa isn't available at Mercure Bogota BH Retiro.
No, Mercure Bogota BH Retiro doesn't allow dogs.
No, parking facilities aren't available at Mercure Bogota BH Retiro.
No, Mercure Bogota BH Retiro doesn't have a gym.
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