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Summary of reviewsMercure Bergamo Aeroporto is lauded for its strategic location, ideal for travelers needing proximity to Bergamo Orio al Serio Airport and major highways, facilitating easy access to cities like Bergamo, Milan and Brescia. Though the industrial surroundings necessitate a car for easy navigation, the hotel compensates with clean, modern accommodations, friendly staff and convenient amenities suited for short stays and transit purposes.
The breakfast service boasts significant praise for its variety and quality, offering a wide selection of international and local options. While some guests find the breakfast expensive and modest, the overall variety and taste make it a valued offering. Similarly, the dinner at the hotel's restaurant is highly praised for its delicious local cuisine and good value, though occasional service issues are noted.
Rooms are generally appreciated for their spaciousness, cleanliness and modern furnishings with comfortable beds and effective soundproofing enhancing the stay's quality. Occasionally, guests report minor maintenance issues and noise disturbances from the hallways, but these are infrequent.
Cleanliness is consistently highlighted positively with diligent housekeeping ensuring rooms and common areas remain spotless. The staff frequently receive praise for their friendliness, professionalism and attentive service, significantly enhancing the guest experience.
The hotel's Wi-Fi is mostly reliable with good speed and coverage throughout the property, although occasional connectivity issues are noted. The gym facilities receive positive feedback for being well-equipped and the parking options are praised for their convenience, security and variety, including free outdoor and private underground parking.
Beds specifically are highlighted for their comfort, contributing to a pleasant sleep experience. The hotel’s adherence to quality service aligns with its four-star rating, though some guests perceive it as a strong three-star establishment due to minor flaws in services and amenities.
For business travelers, the hotel’s organized structure, meeting rooms, reliable Wi-Fi and convenient location make it a practical and efficient choice, underscoring its value for money and suitability for productive stays. Overall, Mercure Bergamo Aeroporto is a highly regarded hotel, particularly appreciated for its excellent service, strategic location and comfortable accommodations.
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