Boracay11.97082200,
121.91764100,
Pinaungon, Brgy. Balabag, Boracay Island, Malay, Aklan, Philippines(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSur Beach Resort Boracay is highly regarded for its prime location on the tranquil and picturesque White Beach in Station 1. Guests consistently praise the beachfront setting, which provides direct access to serene and less crowded parts of Boracay. The resort's strategic location offers a balance of tranquility and convenient proximity to various restaurants and attractions, making it an ideal spot for a relaxing and enjoyable stay.
The breakfast options at the resort receive mixed reviews. While many guests appreciate the variety and the delightful experience of enjoying their meal with a sea view, there are noted issues such as limited choices, cold food and a lack of vegetables and fruits. Despite these drawbacks, a good number of patrons find the breakfast offerings sufficient and a pleasant part of their stay.
Rooms at Sur Beach Resort Boracay are described as spacious, clean and comfortable with working air conditioning. The interiors, while simple and basic, are cozy and homey. However, some reviews call out the need for updates, as certain furniture and amenities appear outdated. Cleanliness in rooms is generally good, but there are occasional issues such as mold in bathrooms and inconsistent cleaning frequency.
Cleanliness standards at the resort earn mostly positive feedback. Guests frequently highlight the clean beachfront, well-maintained rooms and spotless common areas, thanks to the attentive and responsive staff. However, some concerns are raised about occasional lapses in room hygiene and pest control.
The staff at the resort is one of its standout features with numerous guests praising their friendliness, helpfulness and accommodating nature. The hotel's employees, including specific individuals like Marlon, Judy, Kathleen, Apreel, Carlo and Jen, enhance the overall guest experience with their exceptional service and warm demeanor.
Internet connectivity at the resort varies with many guests pointing out the need for improvement. While the Wi-Fi signal is accessible at the beach, the connection in the rooms is often slow or non-existent, particularly on higher floors.
The beachfront area of Sur Beach Resort Boracay is a significant highlight, offering guests a beautiful, tranquil and not overly crowded beach experience. The convenience of sunbeds, shady cabanas, private areas with loungers and excellent views are frequently mentioned in positive reviews. Families, in particular, find the resort to be a great option with its safe swimming areas, accommodating nature and family-friendly amenities.
Beds at the resort are generally considered comfortable, contributing to restful nights for guests. Positive remarks about the comfortable beds and linens are common, although some issues with mattress firmness and pillow quality are noted.
In summary, Sur Beach Resort Boracay offers a commendable three-star experience with exceptional value for money, particularly for those staying in the Station 1 area. The positive aspects of the resort, including its fantastic location, friendly staff and beautiful beachfront, make it an excellent choice for budget-conscious visitors seeking a pleasant stay on Boracay Island. Show more
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Categories
3-Star Hotel
This hotel offers comfortable accommodations and reliable amenities. It is located in Pinaungon, Brgy. Balabag, Boracay Island, Malay, Aklan. It provides convenient access to the beach.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a safe deposit box, an electric kettle and a tiled floor. The unit offers 2 beds.
Standard Double Deluxe RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a safe deposit box, an electric kettle and a tiled floor.
Standard Double Room - No WindowProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a safe deposit box, an electric kettle, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Beachfront Room with BalconyThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box, an electric kettle and a tiled floor. The unit has 1 bed.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Sur Beach Resort Boracay boasts an enviable location on the picturesque White Beach in Station 1, renowned for its tranquility and stunning beachfront setting. Guests frequently highlight its perfect, beachfront location, affording them direct access to the sea and beautiful stretches of the less crowded parts of Boracay. The resort is ideally situated for those looking to escape the hustle and bustle while remaining close to various restaurants and attractions. The strategic location combines the best of both worlds: serenity away from noisy crowds and the convenience of easy accessibility to other parts of the island. This idyllic setting with its dreamy seaside views, consistently earns praise for providing a relaxing and enjoyable stay.
Breakfast
Guests at Sur Beach Resort Boracay have varying opinions about the breakfast offerings. While some found the selection ample and savory, others noted areas for improvement. Many guests enjoyed having breakfast with a seaview and appreciated the variety, including options like eggs, pancakes and traditional Filipino dishes. There were positive mentions of the buffet breakfast being delicious and offering a good selection that changed daily, keeping the breakfast experience fresh and enjoyable.
However, some reviews highlighted limited choices and recurring issues with food temperature with breakfast often arriving cold. The buffet sometimes lacked sufficient food supply towards the later part of the breakfast time and several guests mentioned the need for more vegetables and fruit options. Those who preferred Western breakfast options felt somewhat disappointed as the offerings leaned more towards Filipino tastes. Despite these criticisms, a significant number of patrons found the breakfast sufficient, filling and even deemed it a noteworthy part of their stay.
Rooms
Sur Beach Resort Boracay offers rooms that are spacious and comfortable with clean interiors and working air conditioning. The rooms are generally described as simple and basic, yet cozy and homey. They are suitably relaxing and clean, creating a pleasant atmosphere for guests.
However, some areas fall short of expectations. Several reviews mention the rooms as being a bit outdated or in need of renovation with some furniture and amenities described as old. Issues such as a lack of daily cleaning, insufficient shelving or desk space and small bedside tables have been pointed out. Additionally, certain rooms have faced problems like sewer smells and run-down bathrooms.
While the location on the beachfront and the comfortable beds are highly praised, there have been instances where guests did not receive the room they booked or found the rooms lacking in essentials like counter space in the bathrooms and exhaust fans. Overall, the experience of the rooms is balanced between good aspects like spaciousness and cleanliness and areas needing improvement such as updates and better maintenance.
Beds
Sur Beach Resort Boracay offers guests a generally comfortable sleep experience with many compliments on the comfortable beds and linens. Reviews repeatedly noted the beds as very comfortable, comfy or impeccable, contributing greatly to restful nights. Some guests had issues with the firmness of the mattresses and the quality of the pillows and sheets, but these concerns were less frequent compared to the positive remarks. The resort also features a comfortable, clean environment with friendly staff, convenient walkways and outside shower stalls that minimize sand in the rooms. While some guests found challenges with navigating the stairs, the overall impression of comfort and convenience stands out.
Cleanliness
Sur Beach Resort Boracay receives varied feedback regarding its cleanliness with the majority highlighting positive aspects. Guests frequently describe the resort as very nice, clean and well-maintained, emphasizing the clean beachfront, clean rooms and a generally spotless establishment. Many appreciate the clean, spacious and tidy rooms, finding the setting both relaxing and clean, which they felt was excellent value for money.
The resort's staff garners high praise for their friendliness, courteousness, helpfulness and responsiveness, consistently maintaining the cleanliness of common areas by sweeping walkways and ensuring the surroundings are kept in order. These efforts contribute to an overall clean and peaceful environment.
However, some reviews point out significant cleanliness issues, such as mold in the bathrooms, dirty floors and problems with ants and other pests in the rooms. The inconsistency in cleaning frequency—only done when requested—has raised concerns among some guests. Issues such as dead bugs under the bed, dirty linens and nonfunctional amenities like safes have been noted.
In sum, although Sur Beach Resort Boracay boasts a mostly clean and well-maintained atmosphere complemented by a responsive staff, the occasional lapses in room hygiene and pest control are areas needing improvement to ensure a consistently positive experience for all guests.
Staff
Sur Beach Resort Boracay has garnered a stellar reputation for its remarkable staff, consistently highlighted by guests as one of the hotel's standout features. The reviews repeatedly mention the friendly, helpful and accommodating nature of the staff, creating a warm and welcoming atmosphere. Specific names like Marlon, Judy, Kathleen, Apreel, Carlo and Jen were singled out for their exceptional service, underscoring the personal connections forged during guests' stays.
Guests were particularly impressed by the staff's attentiveness and responsiveness, whether it was late at night or during day-to-day interactions. The reception employees received praise for their politeness and helpful attitude with standout mentions for their swift responses to questions and issues.
The hotel staff's courteous and respectful demeanor did not go unnoticed. Consistently described as cheerful, kind and always ready with a smile, the team enhances the overall guest experience. This is complemented by their exemplary hospitality, which many guests felt went above and beyond expectations.
The staff's proactive approach to ensuring comfort and a positive experience, such as offering welcome drinks and maintaining an attentive service attitude, contributed significantly to the overall positive experiences of guests. Overall, the staff at Sur Beach Resort Boracay are highly commended for their outstanding service, making them a key highlight of any stay at the resort.
Wi-Fi
Sur Beach Resort Boracay offers a mixed experience when it comes to internet connectivity with many guests highlighting areas for improvement. While some reviews note that the Wi-Fi signal is accessible even at the beach, the overall internet experience inside the rooms is less satisfactory. Guests frequently mention slow or nonexistent Wi-Fi in their rooms, especially on the higher floors and suggest that the hotel needs to install additional boosters to improve the situation.
Despite a few positive remarks regarding the Wi-Fi being good enough for work and reliable in some instances, the general consensus indicates that the internet service is inconsistent and often frustrating. Overall, while the public areas might offer somewhat better connectivity, the hotel would benefit greatly from addressing these Wi-Fi issues to enhance the guest experience.
Beach
Sur Beach Resort Boracay offers a prime beachfront location, providing guests with immediate access to the stunning sands of Station 1. This spot is praised for its tranquility and calm atmosphere during the day, offering a beautiful and not overly crowded beach experience. Visitors appreciate the convenience of sunbeds and shady cabanas, making it easy to relax and unwind by the clear, beautiful waters.
The resort’s beachfront setup includes private areas with loungers, contributing to a secure and safe environment for guests. Furthermore, it’s conveniently located with taxis ready to transport guests to dining options, yet remains close enough to enjoy all the vibrant life Boracay has to offer.
Guests highlight the excellent views directly from the beach, the nice ambiance and the beautiful walkway from the lobby to the sea. The on-site bar and breakfast options add to the convenience and the resort boasts efficient service, quickly addressing any issues that arise. Overall, Sur Beach Resort Boracay’s beach area is a significant favorite for its beauty, accessibility and the relaxed yet lively atmosphere it provides.
Family
Sur Beach Resort Boracay stands out as a fantastic option for family vacations, offering a family-friendly environment that ensures both relaxation and enjoyment. The resort's prime location, just 50 meters from safe swimming areas, makes it an ideal choice for families with children. Parents can unwind while their kids have fun in a secure setting.
The resort has earned a reputation for being particularly accommodating to families with many guests appreciating the ability to have adjacent rooms for more convenience. The beachfront amenities, including cabanas, beds and a beach bar, add to the resort's appeal for families looking to enjoy their time together by the sea.
Guests have highlighted the great value for money that the resort offers and its excellent access to the lively attractions of Boracay ensures that there is never a dull moment for visitors. In summary, Sur Beach Resort Boracay comes highly recommended for families seeking a memorable and enjoyable stay on this beautiful island.
3 Star
Sur Beach Resort Boracay offers a commendable three-star experience with exceptional value for money, particularly for those staying in the Station 1 area. While the hotel features a basic and somewhat outdated design, it provides satisfactory accommodations for its price range. Guests appreciated the great service and the friendly, accommodating staff, despite the hotel's visible wear and some broken items. The breakfast is described as average, but the overall food quality is good. Rooms, although simple and occasionally suffering from issues like cold shower water, are considered satisfactory given the cost. The resort is particularly ideal for travelers who spend most of their day exploring and only return to the hotel to rest. Perfect for budget-conscious visitors, Sur Beach Resort Boracay ensures a pleasant stay relative to its category.
No, Sur Beach Resort Boracay doesn't have any pool.
No, a spa isn't available at Sur Beach Resort Boracay.
No, Sur Beach Resort Boracay doesn't allow dogs.
No, parking facilities aren't available at Sur Beach Resort Boracay.