Hyatt Centric Faneuil Hall Boston
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Summary of reviewsHyatt Centric Faneuil Hall Boston offers an unbeatable central location, praised consistently for its convenience for both tourists and business travelers. Situated in the heart of the city, it provides easy access to major attractions such as Quincy Market, Faneuil Hall, the Freedom Trail and Boston Common with many top sights within walking distance. The hotel is well-connected by public transportation, particularly via the nearby State Street subway station, ensuring guests can easily explore other parts of the city. The hotel's surroundings are filled with restaurants, shops and historic sites, offering a vibrant and accessible environment.
While the breakfast experience at the hotel receives mixed reviews, the quality and taste of the offerings are generally appreciated. Some guests note the high cost and the lack of inclusivity in the price, as well as occasional slow service and limited options. Nevertheless, the hotel’s breakfast restaurant and bar receive positive remarks for their offerings.
Dinner at the hotel also presents a mixed experience. The food quality and pleasant ambiance of the lobby restaurant and bar are appreciated, although the limited operating hours and occasional unexpected closures can be frustrating. Service speed and organization in the restaurant have room for improvement with some guests finding the prices on the higher side. However, the convenience of dining in before exploring the city is noted.
Guest rooms at the Hyatt Centric are acclaimed for their cleanliness and modern amenities, though their small size is a common concern. Many guests describe the rooms as exceptionally clean and equipped with cozy, comfortable beds. Despite their size, rooms are considered functional with modern decor, making efficient use of the space.
The hotel's cleanliness is continually highlighted with both public spaces and guest rooms maintaining high standards. The cleaning staff are praised for their efficiency and amiable service, ensuring a tidy and inviting environment throughout the hotel.
The staff at Hyatt Centric Faneuil Hall Boston are frequently lauded for their exceptional service and friendliness. Front desk staff, valet and housekeeping personnel receive commendations for their professionalism, helpfulness and warm demeanor. This consistently high level of service significantly enhances the overall guest experience.
Wi-Fi at the hotel receives mixed feedback with some guests finding it reliable and strong, while others experience connectivity issues. The gym, located in the basement, is well-equipped and receives positive remarks from guests, though a few suggest minor improvements.
Parking at the hotel is noted as expensive with both valet and self-parking options available. Costs are consistently high, leading some guests to seek more affordable nearby parking garages. While the valet service is often praised for its efficiency, it can be pricey and occasionally delayed.
Beds at the hotel are highly praised, described as very comfortable, cozy and contributing significantly to a restful stay. Despite a few mixed comments on firmness and size, the majority of feedback is overwhelmingly positive.
The overall experience at Hyatt Centric Faneuil Hall Boston aligns with its four-star rating, offering clean, comfortable accommodations with outstanding service. While room sizes and parking costs may present challenges, the central location, excellent bedding and high standards of service make it a highly recommended option for both leisure and business travelers seeking a convenient and pleasant stay in the heart of Boston.
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While the breakfast experience at the hotel receives mixed reviews, the quality and taste of the offerings are generally appreciated. Some guests note the high cost and the lack of inclusivity in the price, as well as occasional slow service and limited options. Nevertheless, the hotel’s breakfast restaurant and bar receive positive remarks for their offerings.
Dinner at the hotel also presents a mixed experience. The food quality and pleasant ambiance of the lobby restaurant and bar are appreciated, although the limited operating hours and occasional unexpected closures can be frustrating. Service speed and organization in the restaurant have room for improvement with some guests finding the prices on the higher side. However, the convenience of dining in before exploring the city is noted.
Guest rooms at the Hyatt Centric are acclaimed for their cleanliness and modern amenities, though their small size is a common concern. Many guests describe the rooms as exceptionally clean and equipped with cozy, comfortable beds. Despite their size, rooms are considered functional with modern decor, making efficient use of the space.
The hotel's cleanliness is continually highlighted with both public spaces and guest rooms maintaining high standards. The cleaning staff are praised for their efficiency and amiable service, ensuring a tidy and inviting environment throughout the hotel.
The staff at Hyatt Centric Faneuil Hall Boston are frequently lauded for their exceptional service and friendliness. Front desk staff, valet and housekeeping personnel receive commendations for their professionalism, helpfulness and warm demeanor. This consistently high level of service significantly enhances the overall guest experience.
Wi-Fi at the hotel receives mixed feedback with some guests finding it reliable and strong, while others experience connectivity issues. The gym, located in the basement, is well-equipped and receives positive remarks from guests, though a few suggest minor improvements.
Parking at the hotel is noted as expensive with both valet and self-parking options available. Costs are consistently high, leading some guests to seek more affordable nearby parking garages. While the valet service is often praised for its efficiency, it can be pricey and occasionally delayed.
Beds at the hotel are highly praised, described as very comfortable, cozy and contributing significantly to a restful stay. Despite a few mixed comments on firmness and size, the majority of feedback is overwhelmingly positive.
The overall experience at Hyatt Centric Faneuil Hall Boston aligns with its four-star rating, offering clean, comfortable accommodations with outstanding service. While room sizes and parking costs may present challenges, the central location, excellent bedding and high standards of service make it a highly recommended option for both leisure and business travelers seeking a convenient and pleasant stay in the heart of Boston.
Hotel with Gym
This hotel provides a fitness center equipped with modern exercise machines.
4-Star Hotel
Situated near Faneuil Hall, this hotel provides a central and convenient location. Hyatt Centric features stylish rooms and easy access to historic sites and dining.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hyatt Centric Faneuil Hall Boston offers a location that stands out as its most remarkable feature. Guests consistently praise its centrality, ideal for both tourists and business travelers. Situated right in the heart of the city, the hotel provides convenient access to major attractions such as Quincy Market, Faneuil Hall, the Freedom Trail and the Boston Common. Many top sights are within walking distance, making it easy to explore Boston on foot.
The hotel is also well-served by public transportation with the State Street subway station nearby offering quick connections to other parts of the city. Its proximity to restaurants, shops and historic sites ensures that everything guests might need or want to see is just a short stroll away. Additionally, the hotel is described as clean with spacious rooms and friendly, helpful staff, enhancing the overall guest experience.
Whether attending a Bruins game at TD Garden or visiting the waterfront and harbor area, the Hyatt Centric Faneuil Hall Boston provides a strategic and unbeatable location, perfect for soaking in the full Boston experience.
Guests at the Hyatt Centric Faneuil Hall Boston had mixed experiences with the hotel's breakfast offerings. Many appreciated the quality and taste of the breakfast, describing it as delicious and varied with exceptional service. Several highlighted the breakfast restaurant and bar inside the hotel as excellent options. However, some guests pointed out that breakfast is not included in the price, which came as a disappointment to many, especially given the high cost.
The breakfast service was often cited as slow, leading to long waits, which could be problematic for those in a hurry. Despite the positive comments on the quality, the limited and occasionally basic breakfast options received criticism for being overpriced. The lack of a buffet breakfast was also a common concern with some reviewers suggesting that complimentary options like muffins or bagels would have been appreciated.
Additionally, the inconsistent and sometimes inconvenient hours of the coffee bar were a source of frustration. A few guests indicated that the breakfast area might not always be open and others noted that there are many nearby coffee shops they ended up visiting instead.
Overall, while the breakfast at Hyatt Centric Faneuil Hall Boston received praise for its taste and service quality, issues with cost, inclusivity and availability detracted from the dining experience for some guests.
Hyatt Centric Faneuil Hall Boston presents a mixed dining experience. Diners have praised the hotel's lobby restaurant and bar for its good food quality and suitable price-quality ratio. The vibe in the dinner hall has been positively noted, creating a pleasant atmosphere for guests. The bar offers a good selection and a nice setting for those seeking a drink in the evening. However, potential visitors should be aware that the restaurant and bar have limited operating hours and are often closed, including unexpected closures not mentioned on the website.
While some guests found the restaurant staff disorganized and service slow, the food itself generally received high marks. The cafe and restaurant may not be ideal for families looking for affordable dining options and some found the prices to be on the higher side. Despite these drawbacks, many appreciated the convenience of dining in the hotel before heading out to local events or exploring nearby areas packed with other dining options.
The rooms at Hyatt Centric Faneuil Hall Boston received mixed reviews from guests. Cleanliness was consistently praised with many guests finding the rooms exceptionally clean and equipped with modern amenities. The beds were generally described as comfortable and the design and layout of the rooms made efficient use of the available space.
However, a recurring theme in the reviews was the small size of the rooms. Numerous guests noted that the rooms, including the bathrooms and showers, were often smaller than expected with phrases like "tiny" and "cramped" frequently mentioned. Some found this lack of space to be a significant drawback, especially given the price point of the hotel.
Despite the size, some rooms were noted as spacious or larger than expected, suggesting a variance in room dimensions depending on the specific booking. Rooms were described as cozy and functional, even if snug with upscale and modern decor. A few issues were noted regarding functionality, such as broken shower items, noisy locations and poor lighting in some rooms.
Overall, while the hotel appears to offer a comfortable and clean stay with modern facilities, potential guests should be prepared for smaller room sizes and manage expectations accordingly.
Hyatt Centric Faneuil Hall Boston offers an exceptional sleep experience with its highly praised beds. Guests frequently describe the beds as very comfortable, cozy and inviting, often emphasizing the quality of the bedding, pillows and blankets. Many reviews highlight that the mattresses were some of the best they've experienced in a hotel, providing both firmness and softness to suit different preferences.
While the majority of feedback is overwhelmingly positive, noting the comfort and cleanliness of the beds, there are a few mixed comments. Some guests found the beds to be too soft or too small and there were occasional mentions of lumpy mattresses and beds lacking cozy sheets or blankets. Despite these few criticisms, the overall sentiment is that the beds contribute significantly to the hotel's impeccable reputation.
In summary, the beds at Hyatt Centric Faneuil Hall Boston are a standout feature that enhances the guest experience, often described as super comfortable or even deliciously cozy. The hotel’s commitment to providing excellent bedding ensures a restful and pleasant stay for most visitors.
The Hyatt Centric Faneuil Hall Boston has garnered commendations for its cleanliness and modern facilities. The hotel itself is highlighted as spotless with guests frequently noting clean and inviting rooms. Cleanliness extends across the entire property, from the lobby to the guest rooms, maintaining a well-kept and tidy environment. Rooms are described as modern, neat and comfortable with crisp, fresh linens and high standards of upkeep. The cleaning staff are often regarded as pleasant and efficient, ensuring rooms are meticulously clean and serviced regularly. Despite occasional lapses in daily housekeeping and minor issues such as dust on surfaces or stains on furniture, the overall impression is one of a clean, sophisticated and well-maintained urban retreat. The clean environment, combined with helpful staff and a central location, makes it an appealing choice for travelers seeking comfort and modern amenities.
The staff at Hyatt Centric Faneuil Hall Boston consistently receive high praise from guests for their exceptional service and friendliness. Reviews highlight that the staff are not only welcoming and accommodating but also incredibly knowledgeable and professional. Front desk staff, including standout individuals like Carlisa Mason, Scott, Julio, Zain and Matthew, were repeatedly mentioned for their helpfulness and exceptional service, even going so far as to give valuable advice and recommendations about the local area. The valet and porter services also received commendations for their efficiency and courteousness. Housekeeping staff were noted for their polite demeanor and thoroughness, although some guests mentioned that they could be noisy.
Several guests emphasized that the entire team, from the receptionists to the service staff, were consistently kind, attentive and obliging. They praised the staff for making them feel at home and going above and beyond expectations to ensure a pleasant stay. The overall sentiment is that the staff's warm and friendly nature significantly enhances the guest experience, contributing to the hotel's positive reputation. Despite a few instances of unhelpful interactions, the overwhelming majority of reviews reflect that the staff at the Hyatt Centric Faneuil Hall Boston genuinely strive to provide top-notch service with a friendly smile.
The Wi-Fi at Hyatt Centric Faneuil Hall Boston received mixed feedback from guests. On a positive note, many guests found the internet reliable with some praising it as perfect and strong throughout their stay. It seems that when the connection was functioning properly, it provided a good experience for users relying on it. However, there were also instances where guests experienced poor or non-existent Wi-Fi, particularly in their rooms, which could be an inconvenience for those needing a dependable connection. Overall, while the Wi-Fi can be good, it appears to be inconsistent based on guest experiences.
The gym at the Hyatt Centric Faneuil Hall Boston receives high praise from guests, who describe it as complete, well-equipped and offering a good variety of equipment. Located in the basement, the fitness center provides ample facilities for a quality workout, including a useful water dispenser. Although a few guests noted that improvements could be made, the overall consensus highlights the gym's top-notch amenities and availability.
Parking at the Hyatt Centric Faneuil Hall Boston tends to be a mixed experience for guests, heavily leaning towards the more expensive side. There are valet and self-parking options available, but the costs are consistently noted as very high, reaching up to $60 per night. Valet service, while efficient and often praised, is also described as pricey and sometimes delayed with limited availability and operational hours, often causing inconvenience for late arrivals.
For those looking to save a bit, nearby public parking options such as the garage at Post Office Square offer a more affordable alternative, charging about $9 per day over weekends. This can be a viable option given that parking within the hotel or in the immediate vicinity is generally considered tough to navigate and expensive.
Despite the high costs, many guests found the valet service to be excellent and efficient, making the convenience worth considering. For those who prioritize convenience and can handle the premium pricing, the hotel's parking services might still be satisfactory. However, budget-conscious travelers may want to explore external parking garages to avoid the steep fees associated with the hotel's parking services.
Hyatt Centric Faneuil Hall Boston garners mixed reviews, though many guests praised its cleanliness, location and excellent service. The hotel is frequently commended for its luxurious beds and convenient proximity to city attractions, making it an ideal choice for a weekend getaway. Room amenities receive high marks, contributing to the overall four-star experience.
However, some guests highlight that the room sizes are smaller than expected for a hotel of this caliber and the lack of valet service and free Wifi were notable disappointments. While the decor is well-received, a few visitors felt the amenities didn't fully meet their four-star expectations. Yet, the professionalism and quality service from the staff are consistently acknowledged, reinforcing the hotel's standing as a suitable four-star establishment. Overall, while there are areas for improvement, the hotel offers a comfortable and convenient stay in the heart of Boston.
Hyatt Centric Faneuil Hall Boston offers an excellent environment for business travelers, boasting a prime downtown location perfect for both business and tourist activities. The hotel meets the needs of business guests with facilities that include free printing services at the business center and complimentary Wi-Fi throughout, making it highly effective for business meetings and trips. Additionally, it provides a favorable space for conferences and is situated in a pedestrian-only area, adding convenience for business stays. Although typical hotel rooms in Boston tend to be on the smaller side, the Hyatt Centric maintains a suitable and comfortable setting for professional purposes.
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Location
The hotel is also well-served by public transportation with the State Street subway station nearby offering quick connections to other parts of the city. Its proximity to restaurants, shops and historic sites ensures that everything guests might need or want to see is just a short stroll away. Additionally, the hotel is described as clean with spacious rooms and friendly, helpful staff, enhancing the overall guest experience.
Whether attending a Bruins game at TD Garden or visiting the waterfront and harbor area, the Hyatt Centric Faneuil Hall Boston provides a strategic and unbeatable location, perfect for soaking in the full Boston experience.
Breakfast
The breakfast service was often cited as slow, leading to long waits, which could be problematic for those in a hurry. Despite the positive comments on the quality, the limited and occasionally basic breakfast options received criticism for being overpriced. The lack of a buffet breakfast was also a common concern with some reviewers suggesting that complimentary options like muffins or bagels would have been appreciated.
Additionally, the inconsistent and sometimes inconvenient hours of the coffee bar were a source of frustration. A few guests indicated that the breakfast area might not always be open and others noted that there are many nearby coffee shops they ended up visiting instead.
Overall, while the breakfast at Hyatt Centric Faneuil Hall Boston received praise for its taste and service quality, issues with cost, inclusivity and availability detracted from the dining experience for some guests.
Dinner
While some guests found the restaurant staff disorganized and service slow, the food itself generally received high marks. The cafe and restaurant may not be ideal for families looking for affordable dining options and some found the prices to be on the higher side. Despite these drawbacks, many appreciated the convenience of dining in the hotel before heading out to local events or exploring nearby areas packed with other dining options.
Rooms
However, a recurring theme in the reviews was the small size of the rooms. Numerous guests noted that the rooms, including the bathrooms and showers, were often smaller than expected with phrases like "tiny" and "cramped" frequently mentioned. Some found this lack of space to be a significant drawback, especially given the price point of the hotel.
Despite the size, some rooms were noted as spacious or larger than expected, suggesting a variance in room dimensions depending on the specific booking. Rooms were described as cozy and functional, even if snug with upscale and modern decor. A few issues were noted regarding functionality, such as broken shower items, noisy locations and poor lighting in some rooms.
Overall, while the hotel appears to offer a comfortable and clean stay with modern facilities, potential guests should be prepared for smaller room sizes and manage expectations accordingly.
Beds
While the majority of feedback is overwhelmingly positive, noting the comfort and cleanliness of the beds, there are a few mixed comments. Some guests found the beds to be too soft or too small and there were occasional mentions of lumpy mattresses and beds lacking cozy sheets or blankets. Despite these few criticisms, the overall sentiment is that the beds contribute significantly to the hotel's impeccable reputation.
In summary, the beds at Hyatt Centric Faneuil Hall Boston are a standout feature that enhances the guest experience, often described as super comfortable or even deliciously cozy. The hotel’s commitment to providing excellent bedding ensures a restful and pleasant stay for most visitors.
Cleanliness
Staff
Several guests emphasized that the entire team, from the receptionists to the service staff, were consistently kind, attentive and obliging. They praised the staff for making them feel at home and going above and beyond expectations to ensure a pleasant stay. The overall sentiment is that the staff's warm and friendly nature significantly enhances the guest experience, contributing to the hotel's positive reputation. Despite a few instances of unhelpful interactions, the overwhelming majority of reviews reflect that the staff at the Hyatt Centric Faneuil Hall Boston genuinely strive to provide top-notch service with a friendly smile.
Wi-Fi
Gym
Parking
For those looking to save a bit, nearby public parking options such as the garage at Post Office Square offer a more affordable alternative, charging about $9 per day over weekends. This can be a viable option given that parking within the hotel or in the immediate vicinity is generally considered tough to navigate and expensive.
Despite the high costs, many guests found the valet service to be excellent and efficient, making the convenience worth considering. For those who prioritize convenience and can handle the premium pricing, the hotel's parking services might still be satisfactory. However, budget-conscious travelers may want to explore external parking garages to avoid the steep fees associated with the hotel's parking services.
4 Star
However, some guests highlight that the room sizes are smaller than expected for a hotel of this caliber and the lack of valet service and free Wifi were notable disappointments. While the decor is well-received, a few visitors felt the amenities didn't fully meet their four-star expectations. Yet, the professionalism and quality service from the staff are consistently acknowledged, reinforcing the hotel's standing as a suitable four-star establishment. Overall, while there are areas for improvement, the hotel offers a comfortable and convenient stay in the heart of Boston.
Business
No, Hyatt Centric Faneuil Hall Boston doesn't have any pool.
No, a spa isn't available at Hyatt Centric Faneuil Hall Boston.
Yes, Hyatt Centric Faneuil Hall Boston welcomes dogs.
Yes, parking facilities are available at Hyatt Centric Faneuil Hall Boston.
Yes, Hyatt Centric Faneuil Hall Boston has a gym.
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