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Summary of reviewsThe Holiday Inn Express Hotel & Suites Everett by IHG offers a remarkable experience for travelers, highlighted by its convenient location, impressive breakfast, and exceptional staff service. Situated directly on the interstate, the hotel provides easy access to major thoroughfares, nearby amenities like coffee shops and gas stations, and a comfortable, quiet environment despite its proximity to the highway.
Guests consistently rave about the breakfast at the hotel, which features a fresh and plentiful selection that caters to varied preferences. The mini pancake machine stands out as a favorite among visitors. Additionally, the breakfast area’s cleanliness and the pleasant service further enhance the experience.
The rooms are generally well-received, praised for their comfort, modernity, and spaciousness. They offer ample space for luggage and relaxation, with some suites featuring separate living and bedroom areas. While some minor cleaning issues were noted, the responsive housekeeping staff quickly addressed these concerns.
Cleanliness is a notable strength of the hotel, with guests frequently commenting on the well-maintained rooms and facilities. However, some areas, such as the pool and spa, could benefit from more regular upkeep. Nonetheless, the overall cleanliness ensures a welcoming atmosphere for guests.
The staff at the hotel receive high praise for their friendliness and helpfulness, contributing significantly to a positive stay. The front desk, in particular, is highlighted for its courteous and accommodating service, enhancing the warm and inviting experience.
While the indoor swimming pool is popular with families, particularly children, some guests feel that it requires more rigorous cleaning and maintenance. Despite its small size and occasional disruptions, the pool area remains an enjoyable feature for many.
The beds at the hotel are generally comfortable, contributing to a good night's rest for most guests. The adjustable air conditioning and heating add to the comfort, though there are sporadic reports of some beds being too soft or of pillows not meeting expectations.
Overall, the Holiday Inn Express Hotel & Suites Everett by IHG delivers a positive experience for travelers, marked by its strategic location, delightful breakfast, comfortable accommodations, and warm service, with minor areas for improvement in pool maintenance and bedding consistency.
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