3-Star HotelTouring au Lac is situated next to the lake and close to the city center, offering a prime location for exploring Neuchâtel. The hotel provides comfortable rooms and helpful staff. It is highly rated for its location, cleanliness, and value for money.
Show more
Summary of reviews related to the '3 Star' categoryTouring au Lac presents a mixed experience for guests who have shared their impressions of the hotel's three-star rating, facilities and services. The general consensus indicates that the hotel is appropriate for its price range, offering a solid level of service for a three-star establishment. Specifically, guests noted the incredibly kind, welcoming and accommodating staff, which adds significant value to the overall experience. However, some reviews suggest that the hotel aligns more closely with a good two-star rating rather than a true three-star status and a few expected more in terms of facilities and amenities. An enjoyable recommendation includes taking a boat across to the opposite shore for a calming beach experience. It was mentioned that the hotel should communicate certain aspects in advance to manage guest expectations better. Overall, Touring au Lac is considered acceptable and good for a three-star service, although with room for improvement in meeting some guests' expectations.
Show moreRead review summaries for all categories
