The Delta Hotels by Marriott Richmond Downtown is a conveniently located hotel in Richmond, Virginia, offering easy walking access to Browns Island, the bike path and many of the city's main attractions. Guests appreciate the beautiful views from their clean, comfortable rooms, which offer stunning city and river views. The hotel offers modern and chic rooms with super soft beds, although some rooms may need updates and have old furniture. The staff received high praise from guests with front desk agents consistently described as cordial, wonderful and attentive. Guests can rest easy knowing that they will get a good night's sleep on the comfortable beds provided. The hotel has mixed reviews regarding cleanliness and parking, but overall, it is praised for its comfortable rooms and great location.
The Omni Richmond Hotel is a top pick for visitors to downtown Richmond, thanks to its central location and excellent value for the price. Guests love the convenience of being within walking distance to many local attractions and restaurants, as well as the safe and friendly surrounding area. The staff are exceptional, providing a warm and welcoming environment for guests throughout their stay. Additionally, the hotel offers large and clean rooms with comfy beds and great views and a pet-friendly policy that sets it apart from other options. While breakfast is not included in the room rate, guests appreciate the delicious food and the helpful and friendly staff. The cleanliness of the hotel is also frequently praised with guests describing the property as "very clean" and "super clean." There are some drawbacks, including charges for amenities like Wi-Fi and parking and some guests experienced issues with slow or unreliable Wi-Fi or dirty pools. However, overall, the Omni Richmond Hotel is a great choice with excellent amenities and service.
The Westin Richmond is a highly recommended hotel with overwhelmingly positive reviews from guests. Its location is praised for its convenience and accessibility to restaurants, shopping and the highway, making it a great choice for both work and play. The breakfast is excellent with good coffee and nice options, although some guests wished for more variety. The rooms are spacious, comfortable and luxurious with high ceilings and elegant amenities, although a few guests noted outdated appliances and occasional cleanliness issues. The hotel's cleanliness is highly praised with well-lit rooms and extremely clean facilities, particularly during the COVID-19 pandemic. The staff is exceptional with highly efficient and professional service, welcoming front desk and concierge staff and personable wait staff, bartenders and Executive Chef. The beds are some of the most comfortable and spacious with "Heavenly Beds" that leave visitors refreshed and energized. Overall, the Westin Richmond is a fantastic choice for those looking for luxurious and comfortable accommodations in a great location with friendly service.
Country Inn & Suites by Radisson, Richmond West at I-64, VA, enjoys a prime location praised for its convenience and centrality. It offers easy access to Richmond International Airport, the Richmond International Raceway, Shenandoah National Park and major highways like I-95 and I-64. Proximity to numerous restaurants, stores and gas stations further enhances its attractiveness, making it an excellent base for travelers and event attendees.
The general atmosphere of cleanliness and well-maintained rooms complements the friendly and polite staff, creating a peaceful stay environment. Guests frequently commend the spacious, well-equipped rooms, especially the generous room sizes and separate living areas in suites that contribute to comfort. Despite some occasional maintenance issues and dated furniture, the positive aspects of room cleanliness and comfortable beds generally outweigh the negatives.
The complimentary breakfast receives mixed reviews. While many guests appreciate the variety and quality, including items such as eggs, yogurt and fruit, others find it lacking, especially in terms of replenishment and variety for those with dietary restrictions. Despite this, the convenience of a breakfast offering remains a valued feature.
The hotel also offers a range of amenities, each with its own set of mixed reviews. The indoor pool and jacuzzi are generally appreciated by families, although some guests note issues with cleanliness and maintenance. The fitness center is another appreciated feature, even though it sometimes lacks necessary amenities and better upkeep.
WiFi service is complimentary and while it is generally appreciated, the connection quality can be inconsistent. For business travelers, the location is convenient, although the functionality of the business center can be unreliable at times.
The staff at the hotel generally receives high praise for their friendly and efficient service, particularly at the front desk and housekeeping. There are occasional mentions of less satisfactory interactions, but these seem to be exceptions rather than the rule.
Accessibility is another strong point with features like walk-in showers in accessible rooms, making it convenient for guests with mobility issues.
Overall, the Country Inn & Suites by Radisson, Richmond West at I-64, VA offers a comfortable stay with reasonable rates, a great location and friendly service, making it a reliable choice for many travelers visiting the Richmond area. While there’s room for improvement in some areas, the overall positive experiences of guests highlight the hotel's strengths in providing a satisfactory stay.
The Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns.
Comfort Suites At Virginia Center Commons enjoys a prime location that benefits both leisure and business travelers. It is conveniently situated near major highways, local attractions like Kings Dominion and Busch Gardens Williamsburg and various dining and shopping options, making it an ideal base for exploring the area. Despite the stark exterior, the convenience and quiet surroundings ensure a peaceful and enjoyable stay.
Breakfast offerings receive mixed reviews. While many guests appreciate the ample variety, including hot options such as fried eggs, sausages and waffles, other guests found the food quality lacking with issues like watered-down coffee and insufficient refills. Some also noted that the breakfast area could be poorly staffed and awkwardly arranged.
The rooms are generally spacious and comfortable, drawing praise for cleanliness and modern touches. The suite-style accommodations are particularly favored for their homelike atmosphere. Despite some occasional issues with housekeeping and supply shortages, most guests are satisfied with the clean, spacious and comfortable rooms.
Cleanliness is another category with varied feedback. Many guests praised the overall clean standards, particularly in the rooms and common areas. However, several reports of dirt in hallways, greasy floors and unclean microwaves revealed inconsistencies in cleanliness, detracting from some guests' experiences.
The staff receives high marks for friendliness and helpfulness with particular staff members receiving individual commendations for outstanding service. While there were occasional complaints about rudeness or unresponsiveness from some front desk or housekeeping staff, the overall impression is positive, contributing to a welcoming and accommodating environment.
The hotel's free WiFi is a notable weak point with many guests reporting unreliable and slow internet service. Attempts to connect were frequently met with frustration due to weak signals and frequent disconnections.
The pool area receives mixed feedback as well. The clean and well-maintained space is often praised, especially among families with children. However, issues such as cold water, over-chlorination and occasional closures were mentioned as drawbacks.
Parking at the hotel is ample and convenient. Guests appreciate the large, well-lit parking lot, although some noted that it could be occasionally dirty or feel a bit cramped.
For families, Comfort Suites At Virginia Center Commons shines as a family-friendly destination. The indoor pool and accommodating staff contribute to a pleasant experience for families, making it a highly recommended choice for family vacations.
Beds at the hotel generally receive positive reviews for comfort with many guests finding them cozy and conducive to a good night's sleep. However, a few guests reported issues such as noisy, sagging mattresses and uncomfortable pillows, indicating a need for some improvements.
Overall, Comfort Suites At Virginia Center Commons offers a convenient and welcoming stay with several strong points in location, spacious rooms and staff service, despite areas needing improvement such as WiFi connectivity and consistency in cleanliness.